AARP is a nonprofit, nonpartisan organization focused on issues affecting adults age 50 and older. AARP offers membership benefits, discounts, publications, advocacy resources, fraud-prevention information, insurance and financial product referrals, travel discounts, and other member services. Customers may contact AARP for help with membership renewals, account access, billing, replacement membership cards, discounts, publications, partner offers, fraud resources, and complaints.
How to Contact AARP Customer Service
- AARP Member Support: 1-888-687-2277
- AARP Spanish Support: 1-877-342-2277
- AARP International Support: 1-202-434-3525
- AARP TTY English Support: 1-877-434-7598
- AARP TTY Spanish Support: 1-866-238-9488
- AARP Text Support: 1-833-259-2277
- AARP Fraud Watch Network Helpline: 1-877-908-3360
- Website: www.aarp.org
- AARP Help Center: AARP Help and Customer Service Center
- AARP Account Login: AARP Member Login
- National Headquarters: 601 E Street NW, Washington, DC 20049
AARP Customer Service Hours
AARP phone support is generally available Monday through Friday, 8 a.m. to 8 p.m. Eastern Time. AARP also offers online help, chat, text support, and account tools through its website. Live-agent availability may vary by department, holiday, or service type.
Best Ways to Get Help from AARP
The best way to contact AARP depends on the issue. Membership, renewal, billing, and account questions should usually start with AARP Member Support. Questions about AARP-branded insurance, wireless, travel, or financial offers may need to be handled by the partner company that provides the service.
For Membership, Renewal, or Account Help
Call 1-888-687-2277 for help with joining AARP, renewing a membership, updating account information, replacing a membership card, changing an address, or accessing online member benefits.
For Spanish-Language Support
Call 1-877-342-2277 for AARP Spanish-language customer service.
For International Support
Customers calling from outside the United States can contact AARP at 1-202-434-3525.
For TTY Support
TTY users may dial 711 or use AARP’s listed TTY numbers. English TTY support is available at 1-877-434-7598. Spanish TTY support is available at 1-866-238-9488.
For Fraud or Scam Concerns
AARP operates the Fraud Watch Network Helpline for people who want to report a scam, ask about a suspicious message, or get guidance after being targeted by fraud. Call 1-877-908-3360 for the AARP Fraud Watch Network Helpline.
What to Have Ready Before Contacting AARP
- Your AARP membership number, if available
- The full name on the membership
- Your mailing address and email address
- Phone number connected to the account
- Renewal notice, bill, or receipt
- Details about any AARP partner offer involved
- Copies of bank or card charges, if the issue involves billing
- A short explanation of the issue and the resolution you are requesting
AARP Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently shows 3 AARP reviews with an overall rating of 1.3 out of 5 stars. The CSN review sentiment is negative. Reviewers complain about membership or renewal charges, AARP partner-company billing concerns, difficulty finding a helpful customer-service number, and dissatisfaction with AARP promotions or member offers.
Because the live CSN review sample is small and older, customers should read the individual reviews and consider leaving a current review below if they have recently contacted AARP customer service.
Common AARP Customer Complaints
Customers searching for AARP customer service often need help with:
- Membership renewals and automatic renewal questions
- Canceling or changing an AARP membership
- Billing concerns or unexpected membership charges
- Missing membership cards or replacement card requests
- Address changes and account updates
- Problems logging into an AARP online account
- Questions about AARP discounts or promotions
- Magazine or newsletter delivery problems
- Complaints involving AARP-branded partner offers
- Difficulty reaching the correct department or live support
AARP Membership, Billing, and Renewal Help
If you need help with an AARP membership charge, renewal notice, cancellation, or automatic renewal question, contact AARP Member Support at 1-888-687-2277. If the issue involves a third-party product or service promoted through AARP, ask AARP whether the issue must be handled directly by the partner company.
For billing disputes, keep copies of your renewal notice, bank or card statement, confirmation email, cancellation request, and any written response from AARP or the partner company.
AARP Partner Offers and Third-Party Services
Some AARP-branded offers are provided by partner companies. These may include insurance, wireless, travel, financial, dining, retail, and health-related offers. If your complaint involves one of these services, AARP may be able to provide general guidance, but the company providing the product or service may need to handle billing, claims, cancellations, or account-specific support.
AARP Fraud Watch Network Help
AARP’s Fraud Watch Network is a consumer resource for scam prevention, fraud alerts, and victim guidance. If you received a suspicious call, email, text, sweepstakes notice, tech-support alert, or payment request, call the AARP Fraud Watch Network Helpline at 1-877-908-3360.
If you believe money was taken from your bank account or credit card without authorization, contact your bank or card issuer immediately in addition to contacting AARP or the company involved.
How to Escalate an AARP Problem
If your AARP issue is not resolved after your first contact, take these steps:
- Save your membership number, renewal notice, receipt, and any written support messages.
- Write down the date, time, and phone number you used to contact AARP.
- Ask whether your issue is being handled by AARP or by a partner company.
- Request written confirmation of any cancellation, refund, renewal change, or account update.
- If the complaint involves a charge, compare your AARP account information with your bank or card statement.
- If you believe a charge is unauthorized and the issue is not resolved, contact your bank or card issuer for dispute options.
Related Customer Service Pages
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Related Corporate Office Page
Other Helpful Consumer Resources
- CorporateOfficeHeadquarters.com – Find company headquarters and corporate contact information.
- ChargeOnMyCard.com – Look up confusing or unknown credit card charges.
- ThinkItsAScam.com – Research suspicious messages, online offers, and possible scams.
- ZeroStars.org – Read and share customer complaints and reviews.
- CSNDB.com – Find additional customer service contact and support resources.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers find customer service information since 2004. Our pages are designed to help customers locate support options, understand common complaints, and share real customer service experiences. We are not affiliated with AARP, and the information on this page is provided for consumer reference only.
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Disclaimer: CustomerServiceNumbers.com is not affiliated with AARP. Contact information may change, and customers should confirm details directly with the company when possible.
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