How to Contact Diamond Candles Customer Service
Phone Number: 1-877-897-6026
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5 Responses
Same issue with my order…was not given the opportunity to use my promo code. Then I also only received 1 of the 2 candles I ordered. This was the most expensive candle I ever ordered…$53.00 for 1 candle !!
DO NOT USE this company. They NEVER answer any emails or acknowledge issues!
Just a short while ago, I was browsing their website for items. I had placed a few into my cart to review for purchase, was going over my information and thought I was clicking next to review the order only to have the order processed. I was not given the opportunity or saw a place to choose my credit card information or promo codes or coupons. I immediately tried contacting them personally only to find that the only way of contact is through email.
I order things online quite often and I have always been able to double check my orders before hitting the ‘purchase order”. After reading the other reviews, I certainly hope I will not have problems with Diamond Candles.
I placed an order a short time ago. While going over my order I decided to change part of the purchase, however, before I could finish my transaction, the order had been placed and my credit card was charged. I called the 1-877-897-6026 number to only be told (by auto answer) that I had to leave a detailed message and they would reply by e-mail within 48 hours.
I contacted my credit card company and the charge has already been placed on my card.I don’t appreciate the fact that they took my credit card number and immediately charged my account without my being able to make any adjustments or to look over the order before being abler to finish the transaction. I was also unable to apply for my $5.00 discount coupon number.
I order things online quite often and I have always been able to double check my orders before hitting the ‘purchase order”. After reading the other reviews, I certainly hope I will not have problems with Diamond Candles.
I paid extra shipping for this candle. Never received the order and never received one answer to my many emails. Do not do business with this company.
I’m seeking help with my game thru the battle net. about 1 third the way thru the game, video freezes and sound continues. I have reloaded the game several times. help