Duke Energy Customer Service Reviews and Complaints
When considering using Duke Energy for your utility services, it’s helpful to review Duke Energy customer service reviews and complaints. Known for providing electricity and natural gas services to millions of customers across the United States, Duke Energy has received various feedback from customers regarding their support and service. Reviews often highlight the reliability of their services, while some complaints focus on issues like billing, outages, and customer support responsiveness. Comparing Duke Energy with competitors like Georgia Power, Dominion Energy, Florida Power & Light, and Southern Company can provide a broader perspective on customer service experiences in the utility industry.
How to Contact Duke Energy
To contact Duke Energy, you can use the following information:
- Customer Service Phone Number: 1-800-777-9898
- Customer Service Hours: Monday – Friday, 7 AM – 7 PM ET
- Corporate Phone Number: 1-704-382-3853
- Home Office Address: 550 South Tryon Street, Charlotte, NC 28202
- Website: www.duke-energy.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Duke Energy for your utility services.
Note: This website listing is not associated with Duke Energy. The information and the reviews are a service provided by CustomerServiceNumbers.com.
Duke Energy does not provide support services directly through this website. For any questions or concerns about Duke Energy services, contact their customer service representative directly.