How to Contact Fox Rent A Car Customer Service
Phone Number: 1-800-225-4369
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8 Responses
very bad service at fox car rental. cars were not ready so i had to take a large 4 runner after i had rented a mid size car. wife had a stroke last year and had a very hard time trying to get into the 4 runner. and was also talked into buying their insurance after i had already purchased car rental insurance from another company. was told the other insurance was not good enough and that a quick phone call would get the insurance canceled. that was not the case. still out the cost of that insurance.
will never rent from fox car rental again.
called your customer service number and have been on hold 12 mins and still holding
Fox rent a car kauai stay away
Rude and trying to Aggressively sell insurance you don t need
Their general manager Ty.W is unprofessional .goes after your wallet ,not your satisfaction
Bad .really bad
This is the worst rental car company.
We “thought” we had a good experience with Fox Rental Car in Phoenix; however, a short time later we received a citation charge saying that we were ” speeding greate” on a day and time that we weren’t even driving the car!!! Trying to solve this problem has been a nightmare! We can’t get in touch with Fox….no luck. We did receive a copy of the citation from an Arizona city that we didn’t even visit!!! AND the citation has a picture of a black driver and we are white!!!!l. Fox even gave the collection company our credit card number!!!!
We keep getting notices and can’t solve the problem. This has been as frustrating of a situation as we have experienced with a rental car company!!! This situation is still not settled, and we have spent hours on the phone.
Bait and Switch in Florida! I was charged double what I was promised when I rented a convertible. I was told “sorry you should have called before you turned the vehicle back in.” They did not provide a paper contract to me, but kept both copies. I did not notice in my haste to get out of there, and was also distracted by the completely disgusting state of the inside of the car. I literally stopped and bought some Clorox wipes to wipe the car down. Will not do business again with this company.
Here it is 8/25/15 and they are still over billing people. Time to call the BBB! The total through Expedia was $194.67 and Fox charged a total on my card of $409.17, a difference of $214.50 that I was not made aware of. I am very sad I am reading these reviews after my experience?.
Fox car rental company may seem like a good deal compared to the others but do not be fooled. When they asked us if we wanted insurance we said no because we are fully covered by our insurance. They wanted proof of our insurance and would not give us the car unless we purchased their insurance. When we received our bill it was more than double the price we received online. DO NOT use Fox car rental! I know we won’t again.