iGo Customer Service Information, Legacy Products and Reviews

If you are looking for customer service for an older iGo charger, power adapter, battery, power-management product or mobile accessory, be aware that iGo no longer appears to operate a standalone consumer-support website. The former iGo.com address now redirects to Steel Partners, and a current iGo product-support phone number or warranty department could not be verified.

Older iGo contact information is still widely repeated online, but customers should not assume those telephone numbers, email addresses or Arizona addresses remain active. For an older product, the most practical support route may be the retailer that sold it, the manufacturer of the device being powered, or replacement of the accessory with a currently supported compatible product.

What Happened to iGo?

iGo was a mobile-accessories and power-management brand known for universal laptop chargers, device power adapters, batteries, audio accessories and energy-saving power products.

Historical Securities and Exchange Commission records show that Steel Excel acquired a significant ownership position in iGo in 2013. In December 2013, iGo entered into an agreement with Incipio Technologies under which Incipio would manage manufacturing, sales and distribution of the iGo-branded power-supply and accessory line.

The consumer brand subsequently disappeared from mainstream retail support channels. Today, iGo.com redirects to Steel Partners rather than an iGo product catalog or support center. Steel Partners’ current operating-company directory does not list iGo among its active operating businesses.

That does not necessarily mean every legal entity associated with the former company has ceased to exist. It does mean consumers should not rely on decade-old iGo customer-service information as though the original retail support operation were still functioning.

Help With an Old iGo Laptop Charger

iGo sold universal laptop power adapters designed to work with different computers through interchangeable tips or connectors. If you still have one of these chargers, identify both the charger model and the computer before looking for a replacement part.

Check the label for:

• iGo model or part number
• Input voltage
• Output voltage
• Maximum amperage
• Maximum wattage
• Connector or tip number, when shown

Then compare those specifications with the requirements published by the laptop manufacturer. Physical fit alone does not prove that a replacement power adapter is electrically compatible.

When an original iGo tip or cable is no longer available, purchasing a modern charger recommended for the exact laptop model may be safer and easier than trying to adapt a discontinued charger.

iGo Charger Safety

Stop using an older iGo charger if you notice:

• Exposed or frayed wiring
• Cracked insulation
• Loose AC prongs
• A damaged connector
• Visible scorching or melting
• Repeated sparking
• An electrical burning smell
• Unusual or excessive heat

Do not tape over significant electrical damage and continue using the adapter. Older chargers may have experienced years of cable flexing, heat and normal component aging.

If the charger is being used with a laptop, tablet or phone that is still supported by its manufacturer, check that manufacturer’s current charging specifications before purchasing replacement equipment.

Old iGo Batteries and Power Banks

Rechargeable lithium batteries degrade with age even when they have not been used frequently. An older iGo battery or power product may no longer provide its original capacity.

Stop using a battery if it is swollen, leaking, punctured, unusually hot or physically distorted. Do not crush, puncture or place a lithium-ion battery in ordinary household trash where local recycling or hazardous-waste rules require another disposal method.

If an old battery has failed, replacing it with a currently supported product from a reputable manufacturer is generally more practical than attempting to locate warranty service for the discontinued iGo accessory.

iGo Product Warranty Information

Some historical iGo manuals advertised a two-year limited warranty on iGo-branded products and, for certain products, additional coverage after registration. Those were warranty terms published when the iGo consumer operation was active.

No current iGo warranty-claim portal could be verified in August 2026. Customers who recently purchased unopened or old-stock iGo merchandise should therefore check the seller’s return policy and any written warranty supplied with that particular product.

Be cautious with websites that promise current “official iGo warranty service” but cannot demonstrate a relationship with the former brand or its corporate owners.

Products Purchased From Walmart, Best Buy or Another Retailer

iGo historically sold products through major retailers and resellers. If your product was purchased through a retailer, locate the original receipt or online order first.

The retailer may be able to help with:

• A recent old-stock purchase
• A return still within the retailer’s return period
• A marketplace-seller dispute
• An extended protection plan purchased from the retailer
• Proof of the original transaction

A retailer generally cannot restore an expired manufacturer warranty, but it may be able to document the purchase or determine whether a separate store protection plan applies.

Finding an iGo Manual or Model Number

Because there is no current iGo support library that could be verified, search for documentation using the exact model number rather than only the iGo brand name.

The model or part number may appear on:

• The bottom of a charger
• A label on the AC adapter
• The back of a power strip or power-management device
• The original packaging
• A receipt or online purchase history
• The front or back page of the original manual

When using an archived or third-party manual, use it for operating specifications and historical instructions rather than assuming that an old support telephone number remains active.

Do Not Confuse iGo With IOGEAR or IGO Limited

The former iGo mobile-accessories company is not the same business as IOGEAR, the computer-connectivity and electronics company that operates IOGEAR.com.

It is also unrelated to IGO Limited, the Australian mining and critical-minerals company operating at IGO.com.au.

If you own an IOGEAR device or are trying to contact Australia’s IGO Limited, use those companies’ official websites rather than the information on this page.

iGo Customer Reviews and Complaints

CustomerServiceNumbers.com currently displays a 0 out of 5 rating for iGo based on 0 submitted reviews. Because there are no visible customer reviews on this page yet, there is not enough CSN review data to identify positive or negative customer-service trends. The displayed zero is not an earned zero-star rating.

The previous version of this page stated that customers praised iGo product durability, convenience and performance while others complained about customer service, compatibility and warranties. With no visible CSN reviews supporting those claims, those statements should not be treated as CustomerServiceNumbers.com review findings.

If you previously owned an iGo charger or accessory, you can leave a review below describing the product, where it was purchased, what problem occurred and whether you were able to obtain support. Do not include telephone numbers, addresses, payment information or other sensitive personal details.

Related Electronics and Retail Customer Service Pages

• Best Buy customer service, returns and Geek Squad support
• Walmart customer service, returns and marketplace help
• Apple customer service, device support and repairs

Frequently Asked Questions

What is the current iGo customer service phone number?

No active official iGo consumer-support telephone number could be verified. The old numbers found on this page and in historical product manuals should be considered legacy information rather than confirmed current support lines.

Is 1-888-205-0093 still the iGo customer service number?

CustomerServiceNumbers.com previously listed 1-888-205-0093, but that number could not be verified through a current official iGo consumer-support source. Avoid providing sensitive information based solely on an old directory listing.

Is iGo still in business?

The former iGo mobile-accessories brand no longer appears to maintain a standalone consumer retail and support operation. iGo.com now redirects to Steel Partners, whose current operating-company directory does not list iGo as an active operating business.

Who acquired iGo?

Steel Excel acquired a major ownership interest in iGo in 2013. Steel Partners later acquired Steel Excel. Historical SEC records also show that iGo licensed the manufacture, sale and distribution of iGo-branded power products and accessories to Incipio Technologies in December 2013.

Does Incipio still support iGo products?

Incipio historically became the licensee responsible for iGo product manufacturing, sales and distribution, but Incipio’s current product catalog does not list iGo as an active brand. Do not assume current Incipio warranty coverage applies to an old iGo product unless Incipio confirms it.

Where can I get a replacement iGo charger?

First identify the device being powered and its required electrical specifications. For an older laptop or electronic device, a current replacement charger recommended for that exact device may be easier to obtain than parts for a discontinued iGo universal adapter.

Can I still use an old iGo universal charger?

Only use an older charger if it is undamaged and its voltage, amperage, wattage and connector remain appropriate for the device. Stop using it if the cable, plug or case is damaged, overheating or showing signs of electrical failure.

Does iGo still honor its old two-year warranty?

Historical iGo documents described limited warranty coverage, but no current iGo warranty-processing system could be verified. For recently purchased old stock, contact the seller and review the written warranty supplied with the product.

Is iGo the same as IOGEAR?

No. IOGEAR is a separate electronics company with its own current support operation. This page covers the former iGo mobile-accessories and charger brand.

Is this the Australian company IGO Limited?

No. Australia’s IGO Limited is a mining and critical-minerals company and is unrelated to the former U.S. iGo mobile-accessories brand.

Is CustomerServiceNumbers.com affiliated with iGo or Steel Partners?

No. CustomerServiceNumbers.com is an independent customer service information and review website. It does not operate iGo, Steel Partners or Incipio and cannot provide warranty service, replacement parts or repairs for an iGo product.

Why Trust This iGo Contact Guide?

The current status of iGo.com, Steel Partners’ present company information, historical iGo ownership and licensing records, and the live CustomerServiceNumbers.com review count were checked before this page was updated in August 2026. Older iGo telephone numbers were not presented as current contacts because they could not be verified through an active official iGo consumer-support operation.

Share your experience: If you owned an iGo charger, battery, power adapter or other accessory, leave a review below describing the product and whether you were able to obtain support or find a compatible replacement. Keep personal and payment information private.

Disclaimer: CustomerServiceNumbers.com is not affiliated with iGo, iGo, Inc., Steel Excel, Steel Partners Holdings L.P., Incipio Technologies, IOGEAR or IGO Limited. This page provides independent historical contact information and consumer guidance. No current iGo consumer-support operation could be verified.