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JC Whitney Customer Service – Reach Out

1-866-529-5530

Are you considering shopping at JC Whitney for auto parts and accessories? Before making your purchase, it’s a good idea to know how to contact their customer service and check out what other customers have shared in their reviews, complaints, and ratings. JC Whitney is a well-known auto parts retailer that offers a wide range of car and truck accessories, as well as replacement parts.

How to Contact JC Whitney

If you need to reach JC Whitney customer service, here’s how you can get in touch:

  • J.C. Whitney Customer Service Phone Number: You can call JC Whitney’s – Carparts.com customer service at 1-866-529-5530.
  • Email Support: Contact them through the email form available on the JC Whitney website.
  • Live Chat: Live chat support is not currently available, but you can reach them by phone or email.
  • Customer Service Hours: Support is available Monday through Friday, 8 AM to 5 PM (ET).
  • Corporate Office Address: JC Whitney, 761 Progress Parkway, LaSalle, IL 61301, USA
  • Website: https://www.jcwhitney.com/

JC Whitney Customer Service Reviews, Complaints, and Ratings

Before purchasing from JC Whitney, it’s helpful to look at reviews, complaints, and ratings from other customers. JC Whitney competes with other auto parts retailers like AutoZone, Advance Auto Parts, and RockAuto. Many customers appreciate the variety of parts and accessories available and the convenience of online shopping. JC Whitney is often praised for offering hard-to-find parts for older vehicles.

However, some complaints focus on shipping delays, issues with returns, and the quality of certain products. The ratings for JC Whitney products can vary depending on the type of item you’re purchasing, so it’s helpful to check customer feedback to make an informed decision.

Comparing JC Whitney with other auto parts retailers like AutoZone and RockAuto can help you decide which store is the best fit for your needs.

Disclaimer Regarding Customer Service Information

At CustomerServiceNumbers.com, we provide a space for you to share your reviews, ratings, and complaints about JC Whitney and check out what other customers have experienced.

Note: This website is not officially affiliated with JC Whitney. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.

Other competition in the auto repair and parts industry Includes Brigggs & Stratton, Kuryakyn, NTB, and Tire Kingdom.

J. C. Whitney & Co. Customer Service

June 18, 2014

The worst service ever. Stay away from them.

Avatar for harold S
harold S

J.C. Whitney & Co Customer Service

April 6, 2014

The letter to JC Whitney customer service: I can take steps to protect myself also – from other people’s stupid decisions. Trying to order this product today took 3 tries because of your people, who were ignorant on how to look up, and verify the application for what I was trying to purchase, could not tell what they were looking at. After 3 times, utilizing online chat, and telephone, taking over an hour in all, I finally was able to place the order for the pieces left out of my order from earlier this week. When I ordered the first kit, no one had the slightest inclination that what I ordered was only half of the system. Since I will be traveling and desperately need this order to finish the installation, and you cannot decide when you will release the shipment, I can simply get the part from Summit Racing – who WILL ship it to my North Carolina shop, without making me wait two days to decide if I am legitimate or not. In the future, they will get all of our business, instead of most of it. I try to never deal with companies who outsource call centers to foreign countries, as it is always a problem sooner or later – and I know that the 175 guys in our collector car clubs feel even stronger about this than I do. After being a JC Whitney customer for 44 years, I’m done. Please take me off of your mailing list. If you move back from the Philippines, maybe we will consider becoming a customer again – then again, bad service comes from the top down. This would have never happened when the old man was alive – Mr. Warshawsky was too good of a businessman to jerk a long-time customer around, just to save money – and yes, I met him back in the 1960’s at Wally Rank’s car show, and again later, when the company was still down off of Milwaukee Avenue? in Chicago.

Avatar for alan
alan
2.4
2.4 out of 5 stars (based on 884 reviews)

J. C. Whitney & Co. Customer Service

June 18, 2014

The worst service ever. Stay away from them.

Avatar for harold S
harold S

J.C. Whitney & Co Customer Service

April 6, 2014

The letter to JC Whitney customer service: I can take steps to protect myself also – from other people’s stupid decisions. Trying to order this product today took 3 tries because of your people, who were ignorant on how to look up, and verify the application for what I was trying to purchase, could not tell what they were looking at. After 3 times, utilizing online chat, and telephone, taking over an hour in all, I finally was able to place the order for the pieces left out of my order from earlier this week. When I ordered the first kit, no one had the slightest inclination that what I ordered was only half of the system. Since I will be traveling and desperately need this order to finish the installation, and you cannot decide when you will release the shipment, I can simply get the part from Summit Racing – who WILL ship it to my North Carolina shop, without making me wait two days to decide if I am legitimate or not. In the future, they will get all of our business, instead of most of it. I try to never deal with companies who outsource call centers to foreign countries, as it is always a problem sooner or later – and I know that the 175 guys in our collector car clubs feel even stronger about this than I do. After being a JC Whitney customer for 44 years, I’m done. Please take me off of your mailing list. If you move back from the Philippines, maybe we will consider becoming a customer again – then again, bad service comes from the top down. This would have never happened when the old man was alive – Mr. Warshawsky was too good of a businessman to jerk a long-time customer around, just to save money – and yes, I met him back in the 1960’s at Wally Rank’s car show, and again later, when the company was still down off of Milwaukee Avenue? in Chicago.

Avatar for alan
alan
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