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Jollibee Customer Service – Complaints And Reviews

Online Help Only

Before dining at Jollibee, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Jollibee is a popular fast-food chain originating from the Philippines, known for its unique offerings like Chickenjoy, Jolly Spaghetti, and more.

How to Contact Jollibee

You can reach Jollibee customer service using the following details:

  • Phone Number: Online Help Only
  • Email Support: Jollibee offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 9 AM – 6 PM PT
  • Corporate Address: Jollibee Foods Corporation, 100 North Barranca Street, Suite 1200, West Covina, CA 91791
  • Website: https://www.jollibeefoods.com/

Jollibee Customer Support Reviews and Complaints

When considering dining at Jollibee, it’s helpful to review their customer service feedback. Jollibee competes with other fast-food chains like McDonald’s, KFC, and Popeyes. Customer reviews often highlight the unique menu items, service quality, and customer service provided by Jollibee, particularly for those seeking a taste of Filipino fast food. However, some complaints focus on issues related to customer service, food quality, and order accuracy.
Comparing Jollibee with other fast-food chains can help you determine which offers the best food, pricing, and customer support for your dining needs. Evaluating customer reviews and complaints is an important step in making an informed decision about dining at Jollibee.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about dining at Jollibee.

Note: This website listing is not associated with Jollibee. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Jollibee does not provide support services directly through this website. For any questions or concerns about Jollibee products or services, contact their customer service representative directly.

Service of Jollibee Robinson place, Palawan!

September 12, 2014

I was so upset about the service of Jollibee Robinson Place, Palawan! I approached the manager for extra ketchup because I’ve already ordered fries and cheeseburger for to go, but the staff forgot to put the ketchup inside the bag. And she answered me back like this: we don’t give extra ketchup for cheeseburgers, and if it’s to go, we have to charge for that! I was like, what? Are you serious? It was the first time I’ve ever heard that! I have my fries, too! So, what condiments do you want me want me to use? And she started to yell with me! She doesn’t deserve to be in that position! She doesn’t show care and respect to the customer. And I guess you should train your crew members for your company service values. They are not friendly! You should train them how to live and share a positive attitude in their workplace.

Avatar for May
May
2.4
2.4 out of 5 stars (based on 884 reviews)

Service of Jollibee Robinson place, Palawan!

September 12, 2014

I was so upset about the service of Jollibee Robinson Place, Palawan! I approached the manager for extra ketchup because I’ve already ordered fries and cheeseburger for to go, but the staff forgot to put the ketchup inside the bag. And she answered me back like this: we don’t give extra ketchup for cheeseburgers, and if it’s to go, we have to charge for that! I was like, what? Are you serious? It was the first time I’ve ever heard that! I have my fries, too! So, what condiments do you want me want me to use? And she started to yell with me! She doesn’t deserve to be in that position! She doesn’t show care and respect to the customer. And I guess you should train your crew members for your company service values. They are not friendly! You should train them how to live and share a positive attitude in their workplace.

Avatar for May
May
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