JustFlowers.com Inc. Customer Service

3 Responses

1. Why do these kind of complaint sites always show up after we have been burned. “Just Flowers” is “Just a Farce”. Next time I order flowers for any occasion I will look up a little town florist where the recipient is located and order them that way. Let’s give the work to the little guys.

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2. I had to order flowers from out of state (Colorado), to be delivered to New Hampshire for the funeral of my brother-in-law, to be sent to my sister’s home early the next day. The plans for the funeral were difficult and made late so I had no choice. I requested the florist deliver them as early as possible on the next day (day of the funeral), that didn’t get done. The family was already home after the burial and the flowers were not delivered yet. I called Just Flowers and spoke to someone who couldn’t speak very well and he said they weren’t even on the delivery truck yet. They offered me a $5.00 reduction to the price of the handling fee. I asked for the $10.00 handling fee reduction because as far as I was concerned the “handling” was not done right. I paid a good amount for an arrangement and spoke to too many people, God knows where, and they didn’t the job done. I won’t ever call them again. Next time I will look up a little town florist shop and probably will have the “same day delivery”, as the Just Flowers add implied.

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3. I ordered flowers for my sister who has breast cancer and is very sick from chemo .I thought this would cheer her up. They charged my account 93 dollars it was supposed to be 81 dollars. she never received them. Ive tried to cancel and they put you on hold to talk to a manager and no one comes to the phone . They need to be shut down they are nothing but theives.

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