King.com, usually called King, is the mobile and online game company behind Candy Crush Saga, Candy Crush Soda Saga, Farm Heroes Saga, Bubble Witch, and other casual games. If you need King.com customer service for lost progress, in-app purchases, refunds, game bugs, account access, reviews, or complaints, use the online support options below.

King.com Customer Service and Support Options

King Customer Support: Use the official King online support form or the Help Center inside your specific game.
Phone Number: King does not list a public customer service phone number for player support.

Email Support: King generally directs players to its support form and in-game help tools rather than a public customer-service email address.
Press Email: press@king.com — press only, not customer service
Community Support: Players can use the King Community for game questions, tips, and peer help.

Best Ways to Contact King Support

The best support route depends on which King game you play and whether your issue involves purchases, lost progress, technical problems, account access, or gameplay questions.

Lost progress or missing levels: Open the affected game, go to Settings or Help Center, and submit a support request from inside the game when possible.
Missing purchase, gold bars, boosters, or virtual items: Use King support and include the receipt, order ID, date, and platform used.
Refund request: King may direct you to Apple, Google Play, Amazon, Microsoft, Facebook, or another payment platform depending on where the purchase was made.

Game bug or crash: Submit a support request with the game name, device, operating system, app version, screenshots, and steps that caused the problem.
Community gameplay question: Use the King Community for tips, level help, and questions that do not require private account review.

You can also visit the official King Contact Support page, the King Community, the King.com website, the King Corporate and Media page, or the King Terms of Use.

King.com Corporate Information

King is part of Microsoft Gaming through Microsoft’s acquisition of Activision Blizzard King. For player support, use King’s online support tools rather than Microsoft corporate contact pages.

Company: King.com Limited
Registered Office: Level 3 Valetta Buildings, Triq Nofs In-Nhar, Valletta, VLT 1103, Malta
Parent Company: Microsoft, through Activision Blizzard King / Microsoft Gaming

Press Contact: press@king.com — press only

Before You Contact King Support

Having the right information ready can help King review your support request faster.

The exact game name, such as Candy Crush Saga, Candy Crush Soda Saga, Farm Heroes Saga, or Bubble Witch
Your King account email address, if you have one
Your player ID or game user ID, if available
The device used: iPhone, iPad, Android, Windows, Facebook, or web browser

The app version and operating system version
Screenshots of missing items, error messages, purchase receipts, or lost progress
The date, time, platform, and amount of any disputed purchase
Any previous ticket number or response from King support

Common Reasons Players Contact King.com

Lost game progress or missing levels
Missing gold bars, boosters, lives, rewards, or virtual items
Duplicate charges or in-app purchase problems
Refund requests for accidental or unauthorized purchases
Facebook sync, King account login, or device-transfer problems
Game crashes, freezing, loading errors, or ad bugs
Subscription or purchase issues through an app store
Account security or unauthorized account access
Community, gameplay, or level questions
Privacy, data, or account deletion requests

Lost Progress and Account Sync Help

King games often sync progress through a King account, Facebook account, or another platform account. If you played without connecting your game to an account, progress and virtual items may be harder to recover if you change devices, delete the app, lose the device, or reinstall the game.

Before contacting support, check whether you are logged into the same King, Facebook, Apple, Google, or platform account you used before. Include your old device, new device, game name, approximate level, and screenshots if you have them.

In-App Purchases, Gold Bars, Boosters, and Refunds

King games may include virtual currencies, boosters, subscriptions, and other virtual content. King’s terms explain that virtual content is licensed for use in the game and that purchases are often handled through the platform or app store used to make the purchase.

If you are missing a purchase, submit a King support request with your receipt, order number, payment platform, date, and game name. If you need a refund, you may also need to contact Apple, Google Play, Amazon, Microsoft, Facebook, or the payment provider that processed the transaction.

Candy Crush and Other King Game Support

King’s most searched support issues often involve Candy Crush Saga, Candy Crush Soda Saga, Farm Heroes Saga, Bubble Witch, and other King games. For game-specific help, start inside the game’s Settings or Help Center so support can see the correct game context.

If you are reporting a bug, include the level number, event name, device, app version, screenshots, and what happened immediately before the issue appeared. For ad-related bugs, describe the ad, where it appeared, and what happened after you watched or closed it.

King Community Support

The King Community can be useful for gameplay tips, known issues, level discussions, contests, and questions that do not require private account review. Do not post private billing details, email addresses, player IDs, receipts, or passwords in public community posts.

For billing, refunds, account access, safety, privacy, or missing purchase issues, use King’s official support form rather than only posting in the public community.

King.com Reviews and Complaints

CustomerServiceNumbers.com currently shows 0 King.com reviews and complaints. If you have contacted King customer support, you can leave a review below to help other players understand what to expect when submitting tickets about Candy Crush, missing purchases, lost progress, refunds, account access, game bugs, or support response times.

Because there are no visible King.com reviews yet on this page, CustomerServiceNumbers.com is not summarizing customer sentiment at this time. New reviews may help identify common praise, complaints, support delays, billing concerns, lost-progress issues, purchase problems, or successful resolutions.

Safety and Privacy Tips

Do not post your King account email, password, full player ID, payment details, receipt number, order ID, verification code, private messages, or other private account information in a public review or comment. In-app games can attract fake support messages, free-credit scams, and phishing links.

If someone contacts you claiming to be from King and asks for payment by gift card, cryptocurrency, wire transfer, remote access, login codes, or a suspicious link, verify the request through the official King support site before taking action.

Reviews and comments may be moderated for profanity, spam, and personally identifiable information. Keep your review focused on your customer service experience and avoid sharing private account details.

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Have you contacted King about Candy Crush, Farm Heroes, Bubble Witch, lost progress, missing gold bars, boosters, app crashes, account login, in-app purchases, refunds, or support tickets? Share your review below so other players can learn from your experience.

Disclaimer

CustomerServiceNumbers.com is not affiliated with King.com Limited, King, Candy Crush, Activision Blizzard King, Microsoft, Microsoft Gaming, Apple, Google, Amazon, Facebook, or any app store. Contact information is provided for informational purposes and may change. Always verify account-specific support options through the official King support site, your game’s Help Center, or the payment platform that processed your purchase before sharing private information or making payments.

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King.com Customer Service, Support, Reviews and Complaints