MeetMe is a social discovery, chat, dating, and live-streaming app where users can meet new people, message, stream, and interact with nearby users. If you need MeetMe customer service for account access, billing, subscriptions, refunds, safety reports, reviews, or complaints, use the support options below.
MeetMe Customer Service and Support Options
- MeetMe Customer Support Email: support@meetme.com
- MeetMe Technical Support: support@meetme.com
- MeetMe Abuse Reports: Use the in-app or website report feature on the user profile or content involved
- The Meet Group Corporate Phone: 1-215-862-1162
- Important Note: The corporate phone number is not listed as a guaranteed MeetMe app customer-support line. MeetMe directs customer service and technical support to email and online support routes.
Best Ways to Contact MeetMe
The best MeetMe support route depends on whether your issue involves account access, billing, subscription cancellation, refunds, abuse reports, privacy, or technical problems.
- General customer service: Email support@meetme.com.
- Technical problems or bugs: Email MeetMe support with your device type, operating system, screenshots, and steps that caused the issue.
- Abuse, harassment, fake profiles, or inappropriate content: Use the “Report” option on the user profile or content inside MeetMe.
- Refund request: Email support@meetme.com with purchase date, payment method, receipt, and transaction ID.
- Premium subscription cancellation: Cancel renewal through Apple App Store or Google Play subscription settings when the subscription was purchased there.
- Press or media inquiries: Use The Meet Group’s press contact, not customer support.
You can also visit the official MeetMe Support Center, the MeetMe Contact Support article, the MeetMe refund help page, the MeetMe Premium cancellation help page, or the The Meet Group Contact Us page.
MeetMe Mailing Address and Company Information
- MeetMe Mailing Address: MeetMe, 100 Union Square Drive, New Hope, PA 18938
- Parent / Company Contact: The Meet Group, Inc., 100 Union Square Drive, New Hope, PA 18938
- The Meet Group Corporate Phone: 1-215-862-1162
- Law Enforcement Inquiries: lawenforcement@themeetgroup.com
Before You Contact MeetMe Support
Having the right details ready can help MeetMe review your issue more quickly.
- Your MeetMe username or profile name
- The email address connected to the account
- The device used: iPhone, Android, tablet, or computer
- The operating system and app version, if available
- Screenshots of error messages, billing issues, fake profiles, or abusive content
- Order number, receipt, transaction ID, PayPal email, Apple receipt, or Google Play receipt for billing issues
- Dates and times of charges, login problems, account actions, reports, or prior support emails
- Profile links or usernames involved in safety, abuse, impersonation, or harassment reports
Common Reasons Customers Contact MeetMe
- Login problems or password reset issues
- Disabled, suspended, locked, or restricted accounts
- Hacked or compromised account recovery
- MeetMe Premium subscription cancellation
- Refund requests for Credits or Premium purchases
- Billing issues through Apple, Google Play, PayPal, or other payment methods
- Missing Credits, purchase problems, or transaction errors
- Fake profiles, impersonation, harassment, spam, or scam messages
- Live-streaming, chat, profile, verification, or app bugs
- Privacy, safety, moderation, or content-reporting concerns
MeetMe Account Access and Login Help
If you cannot access your MeetMe account, email support from the email address connected to your profile whenever possible. Include your username, device type, screenshots, and a clear explanation of what happens when you try to sign in.
If you believe your account was hacked or compromised, change the password for your email account first, then contact MeetMe support. Do not share verification codes, passwords, private messages, payment details, or account recovery information with other users.
MeetMe Billing, Credits, and Refund Support
MeetMe says refund requests for unspent Credits or newly purchased MeetMe Premium subscriptions should be emailed to support@meetme.com. Include the date of purchase, payment method, receipt, and transaction ID or PayPal email address used for the purchase.
If your purchase was made through the Apple App Store or Google Play, you may need to manage or cancel the subscription through Apple or Google settings. Save receipts and screenshots before contacting MeetMe or the app store provider.
How to Cancel MeetMe Premium
MeetMe says Premium subscriptions are purchased through the Apple App Store or Google Play store. To stop renewal, cancel the subscription through your Apple or Google subscription settings before the renewal date. MeetMe says auto-renew should be switched off at least 24 hours before the end of the current subscription period.
If you still need help, contact support@meetme.com from the email address registered to the profile with the subscription. You may be asked for the app store receipt or other purchase details.
Reporting Abuse, Fake Profiles, or Safety Issues
MeetMe says users should report inappropriate content or behavior through the report option on the user’s profile or on the website. Choose the most accurate report category and describe where the inappropriate content appeared.
For safety reports, include usernames, profile links, screenshots, dates, and a clear description of the issue. Do not engage with users who are threatening, harassing, impersonating others, requesting money, asking for gift cards, or trying to move the conversation to suspicious outside links.
MeetMe Reviews and Complaints
CustomerServiceNumbers.com currently shows 0 MeetMe reviews and complaints. If you have contacted MeetMe customer service, you can leave a review below to help other users understand what to expect when emailing support about account access, billing, refunds, subscriptions, fake profiles, app problems, safety reports, or moderation issues.
Because there are no visible MeetMe reviews yet on this page, CustomerServiceNumbers.com is not summarizing customer sentiment at this time. New reviews may help identify common praise, complaints, support delays, billing concerns, account recovery issues, safety problems, or successful resolutions.
Safety and Privacy Tips
Do not post your MeetMe password, email password, full name, phone number, payment details, transaction ID, receipt, private messages, verification codes, or other private account information in a public review or comment. Dating, social, and live-streaming apps can attract phishing, romance scams, impersonation, and fake support messages.
If someone contacts you claiming to be from MeetMe and asks for payment by gift card, cryptocurrency, wire transfer, remote access, verification code, or a suspicious link, verify the request through the official MeetMe support site before taking action.
Reviews and comments may be moderated for profanity, spam, and personally identifiable information. Keep your review focused on your customer service experience and avoid sharing private account details.
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Disclaimer
CustomerServiceNumbers.com is not affiliated with MeetMe, The Meet Group, or ParshipMeet Group. Contact information is provided for informational purposes and may change. Always verify account-specific support options through the official MeetMe support site before sharing private information or making payments.