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KTM Customer Service – Complaints And Reviews

1-855-215-6360

Before purchasing KTM products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. KTM is a global leader in the design and manufacture of motorcycles, particularly known for their off-road and motocross bikes.

How to Contact KTM

You can reach KTM customer service using the following details:

  • Phone Number: 1-855-215-6360
  • Email Support: KTM offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
  • Corporate Address: KTM North America, Inc., 38429 Innovation Court, Murrieta, CA 92563
  • Website: https://www.ktm.com/us/

KTM Customer Support Reviews and Complaints

When considering purchasing KTM products, it’s helpful to review their customer service feedback. KTM competes with other motorcycle brands like Harley-Davidson, Honda, Yamaha, and Kawasaki. Customer reviews often highlight the performance, innovation, and customer service provided by KTM, particularly for those involved in motocross and off-road riding. However, some complaints focus on issues related to customer service, product availability, and warranty claims.
Comparing KTM with other motorcycle brands can help you determine which offers the best products, pricing, and customer support for your riding needs. Evaluating customer reviews and complaints is an important step in making an informed decision about purchasing KTM products.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing KTM products.

Note: This website listing is not associated with KTM. The information and the reviews are a service provided by CustomerServiceNumbers.com.

KTM does not provide support services directly through this website. For any questions or concerns about KTM products or services, contact their customer service representative directly.

KTM customer service poor!

March 14, 2015

My 2014 duke had a catastrophic failure. Crank bearing. It has been in the shop for 2 months . Customer service has been crap poor. This is warranty work. Still have not got it back. Talked to Jim at customer service and asked to talk to his manager and he tells me he doesn’t have one. What a sad disservice to customers. I paid 20000 cash for 2 2014 dukes and this is what I got

Avatar for Garland
Garland

Ktm SuperDuke R Question

July 17, 2014

I’m interested in buying a 1290 SuperDuke R. Some time ago I read on the KTM website that the new active suspension on 2014 Adventures called MSC is now available for retro-fit on 2013’s. Do you have any knowledge as to whether this technology will be available for the SuperDuke?

Avatar for Robert
Robert
2.4
2.4 out of 5 stars (based on 884 reviews)

KTM customer service poor!

March 14, 2015

My 2014 duke had a catastrophic failure. Crank bearing. It has been in the shop for 2 months . Customer service has been crap poor. This is warranty work. Still have not got it back. Talked to Jim at customer service and asked to talk to his manager and he tells me he doesn’t have one. What a sad disservice to customers. I paid 20000 cash for 2 2014 dukes and this is what I got

Avatar for Garland
Garland

Ktm SuperDuke R Question

July 17, 2014

I’m interested in buying a 1290 SuperDuke R. Some time ago I read on the KTM website that the new active suspension on 2014 Adventures called MSC is now available for retro-fit on 2013’s. Do you have any knowledge as to whether this technology will be available for the SuperDuke?

Avatar for Robert
Robert
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