How To Contact Phone Numbers
Phone Number: 1-414-342-4680
Fax Number: 1-414-3434621
Customer Service Number: 1-800-258-2464 or 1-414-343-4056
Harley Owners Group: 1-800-258-2464
Harley Davidson Credit: 1-888-691-4337
Harley Davidson Visa: 1-800-699-2281
Harley Davidson Insurance: 1-888-691-4337 1-800-258-2464
23 Responses
I was going to order 2 Harleys for me in my wife not now thank you Harley for moving to a nuther country
Yep we bought the same bike less than 1-1/2 years (Oct.2014) later the seat is splitting along the stitching, took it back to the dealer who said they would have to submit a picture to Harley so they can determine if warrantee, 2 weeks later we are informed they(Harley) deemed it as normal wear and tear! I was not happy and asked for the info so I could call direct I spoke with a rep at Harley who confirmed Harleys position I again explained that we feel it is NOT normal that the split is due to poor stitching that not enough leather was caught by needle during stitching and was now coming undone I asked if they would look at better pictures that I could email over, they agreed so the next day I sent several pictures and explanation that was in Oct! not hearing back after several weeks I resent asking for follow up, the holidays came and went, I tried to be patient but in Jan sent a 3rd request that again went ignored, I called last night 1/15/15 and was informed that the “committee” had determined that the tear was normal,(why wasn’t I informed??) I asked who I could talk to and was told the “committee” had made the decision and he was sorry but there was nothing I could do! I again asked to be connected to a manager and was told they would have to call me! this is our 3rd (and LAST) Harley. our tradein was the 2003 anniversary issue softail we had over 90k miles it and no “normal wear” on the seat, after 20 minutes of frustrating conversation I instructed the rep to have his manager call me (I’m sure that won’t happen) I then called back the dealer asking them to please provide some support for us as my Frustration with Harley Customer Service is Beyond comprehension! Harley has gone down the tubes I will NEVER recommend them to anyone they have become a money hungry poor quality manufacturing company who cares less about the end user!
Oh before I forget the Dealer is taking care of us I’m sure out of their own pocket at least they have a little respect for their customers..
Have a 2008 Harley FLHX. only have about 5,000 miles on it. All four fairing supports are broken which caused a board in the radio to crack. Also told that I have to replace the two handle bar bolts since the original ones hit the radio causing a ground out. I understand Harley Davidson is aware of these particular problems but failed to address this problem through a recall or even some type of communications warning of the problem.
Between getting the radio repaired ,replacing all four fairing supports and the two handle bar bolts I am out over $370.00. That is if I can doe the labor myself.
HD HAS GONE BAD AGAIN, ALL THEY WANT IS THE MONEY, FREEDOM HARLEY IN NI CANTON,OHIO IS THE WORST DEALSHIP I HAVE EVER DAL WITH ALL BAD FOLKS FROM SALE TO SERVICE DEPT, MORON WILL BAD THE WARRANT I AM TO HAVE
I walk in to Arrowhead Harley Davidson in Phoenix Az to look at a bike. I ask if they give a military discount and the salesman said, sure do, you get zero down. I picked out the bike I wanted, was told everything is good to go, and to get insurance. I called GEICO set up my insurance and then was told the zero down was for Active Duty only. I served over 20 years, deploy to Iraq and could not get the zero down. To top it off they sold the bike I wanted and insured while I was sitting waiting.