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Harley-Davidson Customer Service – Complaints And Reviews

Before purchasing a Harley-Davidson motorcycle or related products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Harley-Davidson is an iconic American motorcycle manufacturer known for its heavy-weight motorcycles, apparel, and accessories.

How to Contact Harley-Davidson

You can reach Harley-Davidson customer service using the following details:

Phone Number (Customer Support): 1-800-258-2464 (U.S. only)
Email Support: Customers can reach out via the contact form available on the Harley-Davidson website.
Chat: Available through the Harley-Davidson website during business hours.
Customer Service Hours: Support is available Monday to Friday, 8 AM to 7 PM (CT); Saturday, 8:30 AM to 5 PM (CT).
Corporate Address: Harley-Davidson Motor Company, 3700 W Juneau Avenue, Milwaukee, WI 53208, USA
Website: https://www.harley-davidson.com/

Harley-Davidson Customer Support Reviews and Complaints

When considering purchasing a Harley-Davidson motorcycle or products, it’s helpful to review customer service feedback. Harley-Davidson competes with other motorcycle brands such as Indian Motorcycle, BMW Motorrad, and Honda Motorcycles. Customer reviews often highlight the quality, performance, and iconic style of Harley-Davidson motorcycles, which are well-loved by enthusiasts for their powerful engines and customizability. Many customers appreciate the brand’s extensive dealer network and the variety of models available, catering to different riding preferences. However, some complaints focus on issues related to motorcycle maintenance, the cost of repairs, and the responsiveness of customer support, particularly when dealing with warranty claims or part availability.
Comparing Harley-Davidson with other motorcycle brands like KTM, Kawasaki, and Honda Motorcycles can help you determine which brand offers the best combination of performance, style, and customer support for your riding needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.

Note: This website listing is not associated with Harley-Davidson Motor Company. The information and the reviews are a service provided by CustomerServiceNumbers.com.

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2.5 out of 5 stars (based on 10 reviews)

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Thank you Harley for moving to a another country

June 26, 2018

I was going to order 2 Harleys for me in my wife not now thank you Harley for moving to a another country

george

Harley Customer Service - fix my bike

July 9, 2015

I have a 05 sportster 1200 custom Lehman trike that has been to Battlefield Harley in Gettysburg since I bought it. All the extra they have installed. They replaced the starter/run switch and installed a new battery [ old one they installed 3 yrs ago] Since then I got only 30 min run time before it blows master fuse. it has been in shop twice and they said they found problem , [ bad fuse –60.00 plus hundred for tow.spent 2 wks because of 4th of July, found pinched wire replace fuse 80,00. ] I got it back and now I can’t 5 min. had it towed to back and now they don’t know when they can get to it because it is bike week Yes I know it is bike week. I will still be here after the visitors leave. and since you “fixed it” twice maybe you should give it attention now

roy

I too have ridden HD for years. Last year I ALMOST switched to BMW

September 18, 2014

I too have ridden HD for years. Last year I ALMOST switched to BMW, but decided to give them one last shot and baught a new CVO Road Glide, my second. This bike worked well until just a month ago when I experianced the right side speakers cutting in and out so I made a serive appointment. Rode to work in 45deg weather, had to ask a fellow employee to pick me up and drop me off (No big issue) but expected them to find the problem. I have over 11,000mi on this bike in 13 months, 3,600 of it going to Sturgis and home, so I know my bike. So what do they tell me, sure the tech found the problem, checked the connections and this did not solve anything, so he called HD tech support and they told him this is normal as the amps cut in and out to protect the speakers. Only problem with this is that there is one amp for the front speakers and one amp for the saddlebag speakers. Guess BMW better get ready cause this was the last straw.

Jim

Positive Review For Harley

September 17, 2014

Wow all these negative comments about HD and their dealers, I have a positive one. While on a trip to the Poconos last week from Pittsburgh (300 plus miles from home) with 3 of my buddies I had a problem with my 2007 FLHRSE3 CVO (26600 miles) it was making a noise. I rode it into Pocono Mountain HD in Stroudsburg Pa. at 3 pm and $1635.00 later they had me back on the road by 12:30 pm the next day. Brian the service manager and Dave their ace mechanic, were great! I would recommend this dealership to anyone. Now I’m waiting to see if Harley steps up to take care of me my extended warranty expired less than six months ago.

Chuck

2014 Limited from Valley Forge Harley,Trooper,PA

September 1, 2014

On 8/27/14, I purchased a 2014 Limited from Valley Forge Harley, Trooper, PA This was my third bike I bought from them. The staff there is very helpful & courteous. In the past seven years, I have had nothing but good service. I highly recommend this dealership.

Tom

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Harley-Davidson Customer Service – Complaints And Reviews

1-800-258-2464