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Harley-Davidson Customer Service – Complaints And Reviews

1-800-258-2464

Post Views: 852

Before purchasing a Harley-Davidson motorcycle or related products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Harley-Davidson is an iconic American motorcycle manufacturer known for its heavy-weight motorcycles, apparel, and accessories.

How to Contact Harley-Davidson

You can reach Harley-Davidson customer service using the following details:

  • Phone Number (Customer Support): 1-800-258-2464 (U.S. only)
  • Email Support: Customers can reach out via the contact form available on the Harley-Davidson website.
  • Chat: Available through the Harley-Davidson website during business hours.
  • Customer Service Hours: Support is available Monday to Friday, 8 AM to 7 PM (CT); Saturday, 8:30 AM to 5 PM (CT).
  • Corporate Address: Harley-Davidson Motor Company, 3700 W Juneau Avenue, Milwaukee, WI 53208, USA
  • Website: https://www.harley-davidson.com/

Harley-Davidson Customer Support Reviews and Complaints

When considering purchasing a Harley-Davidson motorcycle or products, it’s helpful to review customer service feedback. Harley-Davidson competes with other motorcycle brands such as Indian Motorcycle, BMW Motorrad, and Honda Motorcycles. Customer reviews often highlight the quality, performance, and iconic style of Harley-Davidson motorcycles, which are well-loved by enthusiasts for their powerful engines and customizability. Many customers appreciate the brand’s extensive dealer network and the variety of models available, catering to different riding preferences. However, some complaints focus on issues related to motorcycle maintenance, the cost of repairs, and the responsiveness of customer support, particularly when dealing with warranty claims or part availability.
Comparing Harley-Davidson with other motorcycle brands like KTM, Kawasaki, and Honda Motorcycles can help you determine which brand offers the best combination of performance, style, and customer support for your riding needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.

Note: This website listing is not associated with Harley-Davidson Motor Company. The information and the reviews are a service provided by CustomerServiceNumbers.com.

3 Stars Clear filters

Harley Customer Service - fix my bike

July 9, 2015

I have a 05 sportster 1200 custom Lehman trike that has been to Battlefield Harley in Gettysburg since I bought it. All the extra they have installed. They replaced the starter/run switch and installed a new battery [ old one they installed 3 yrs ago] Since then I got only 30 min run time before it blows master fuse. it has been in shop twice and they said they found problem , [ bad fuse –60.00 plus hundred for tow.spent 2 wks because of 4th of July, found pinched wire replace fuse 80,00. ] I got it back and now I can’t 5 min. had it towed to back and now they don’t know when they can get to it because it is bike week Yes I know it is bike week. I will still be here after the visitors leave. and since you “fixed it” twice maybe you should give it attention now

Avatar for roy
roy

Harley Davidson Customer Service

July 2, 2014

Harley Davidson Has Gone Bad Again, All They Want Is The Money, Freedom Harley In Canton, Ohio Is The Worst Dealership I Have Ever Dal With All Bad Folks From the Sale To Service Dept, Moron Will Bad The Warrant I Am To Have.

Avatar for KICKER
KICKER

Harley-Davidson Customer Service

June 23, 2014

Have a 2008 Harley FLHX. only has about 5,000 miles on it. All four fairing supports are broken which caused a board in the radio to crack. Also told that I have to replace the two handlebar bolts since the original ones hit the radio causing a ground out. I understand Harley Davidson is aware of these particular problems but failed to address this problem through a recall or even some type of communication warning of the problem. Between getting the radio repaired, replacing all four fairing supports, and the two handlebar bolts I am out over $370.00. That is if I can do the labor myself.

Avatar for John
John
2.5
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Harley Customer Service - fix my bike

July 9, 2015

I have a 05 sportster 1200 custom Lehman trike that has been to Battlefield Harley in Gettysburg since I bought it. All the extra they have installed. They replaced the starter/run switch and installed a new battery [ old one they installed 3 yrs ago] Since then I got only 30 min run time before it blows master fuse. it has been in shop twice and they said they found problem , [ bad fuse –60.00 plus hundred for tow.spent 2 wks because of 4th of July, found pinched wire replace fuse 80,00. ] I got it back and now I can’t 5 min. had it towed to back and now they don’t know when they can get to it because it is bike week Yes I know it is bike week. I will still be here after the visitors leave. and since you “fixed it” twice maybe you should give it attention now

Avatar for roy
roy

Harley Davidson Customer Service

July 2, 2014

Harley Davidson Has Gone Bad Again, All They Want Is The Money, Freedom Harley In Canton, Ohio Is The Worst Dealership I Have Ever Dal With All Bad Folks From the Sale To Service Dept, Moron Will Bad The Warrant I Am To Have.

Avatar for KICKER
KICKER

Harley-Davidson Customer Service

June 23, 2014

Have a 2008 Harley FLHX. only has about 5,000 miles on it. All four fairing supports are broken which caused a board in the radio to crack. Also told that I have to replace the two handlebar bolts since the original ones hit the radio causing a ground out. I understand Harley Davidson is aware of these particular problems but failed to address this problem through a recall or even some type of communication warning of the problem. Between getting the radio repaired, replacing all four fairing supports, and the two handlebar bolts I am out over $370.00. That is if I can do the labor myself.

Avatar for John
John
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