How To Contact KWC Faucets Customer Service
KWC is the leader for luxury kitchen faucets in private and professional fields which successfully combines Swiss innovation with technology, precision and fascination. KWC is Water Performance.
Phone Number: 1-678-334-2121
Email: info@kwc.com
4 Responses
I have a KWC soap dispenser. It leaks soap onto the bottom of my cabinet below the soap dispenser. I have cleaned everything well and rechecked all installations. I can’t get the leaks to stop. Please, help!
I just installed the soap lotion dispenser in my kitchen. It is the standard 504.938 version. At my first attempt to install it I was having a difficult time securing the connector to the bottle. After a few minutes I gave up, and looked at the parts to see what I was missing. It turned out that the bottle is “suspended” by the connector and the bottle basically “dangles”. I could not believe this so I took it to my supplier and was told that in fact the product is correct. As a general building contractor, I have to say that I have never seen a product that does not have a better way of securing, especially when that product is well over $100. I certainly would not recommend this product to my clients and would certainly advise them against purchasing this until the manufacturer comes up with a better product.
Steve Grabianowski
SG Fine Homes And Builders,Inc
I have a KWC faucet that leaks a lot of water out of the head instead of spraying when I push the plunger in for it to spray. That water runs back down the arm and into the faucet and under the sink. It is a pullout. Is it possible to replace parts in the spray head or do I need a completely new spray head?
Down the back of the round head.
It is just over 1-year-old however this has been doing it for a few mths now.
I have a demo faucet and water leaks out of the spray head plunger. Where can I get information on how to service the spray head and where can I get the parts to fix it?