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Lexmark Customer Service – Complaints And Reviews

1-800-539-6275

Before purchasing Lexmark products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Lexmark is a global provider of printing and imaging solutions, including printers, multifunction devices, and software.

How to Contact Lexmark

You can reach Lexmark customer service using the following details:

  • Phone Number: 1-800-539-6275
  • Email Support: Lexmark offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 8 AM – 8 PM ET
  • Corporate Address: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY 40550
  • Website: https://www.lexmark.com/

Lexmark Customer Support Reviews and Complaints

When considering purchasing Lexmark products, it’s helpful to review their customer service feedback. Lexmark competes with other printing and imaging brands like Dymo, HP, Canon, and Epson. Customer reviews often highlight the print quality, reliability, and customer service provided by Lexmark, particularly for those seeking office and business printing solutions. However, some complaints focus on issues related to customer service, printer setup, and toner costs.
Comparing Lexmark with other printing and imaging brands can help you determine which offers the best products, pricing, and customer support for your printing needs. Evaluating customer reviews and complaints is an important step in making an informed decision about purchasing Lexmark products.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Lexmark products.

Note: This website listing is not associated with Lexmark. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Lexmark does not provide support services directly through this website. For any questions or concerns about Lexmark products or services, contact their customer service representative directly.

Lexmark Unsatifactory Customer Service

April 28, 2014

My Lexmark Cartridge only printed 10 pages and then ran out of ink. This was the third “short lived” cartridge I bought. For what we pay for these cartridges, I should be able to print way more than 10 pages!!! Called to request a complimentary cartridge sent to me and was on hold with Lexmark Co. for 25 minutes and no one got back to me. Customer Service is very unsatisfactory. Guess I will have to buy ANOTHER cartridge on my own, since Lexmark is not interested in giving satisfactory customer service. I am very disappointed in this company and the lack of handling of my reasonable request for them to stand behind their product. I never judge a company if I have a problem with their product, I judge them by how they handle the problem when brought to their attention. with Lexmark, I am not a satisfied customer with the ink cartridge and a zero response from them.

Avatar for Cheryl
Cheryl

Lexmark Printer Cartridge Issue

March 26, 2014

I bought Lexmark 100 3 ink multipack cartridges for the Prospect Pro205 printer.

Cartridges are somewhat different from originals and do not fit into the printer.

I can not get a satisfactory answer from Lexmark what to do even though it is Lexmark cartridge, but since I bought it from Amazon I can not return it because Amazon sent me what I ordered and there is nothing physically wrong with cartridges.

Avatar for Bo
Bo
2.4
2.4 out of 5 stars (based on 884 reviews)

Lexmark Unsatifactory Customer Service

April 28, 2014

My Lexmark Cartridge only printed 10 pages and then ran out of ink. This was the third “short lived” cartridge I bought. For what we pay for these cartridges, I should be able to print way more than 10 pages!!! Called to request a complimentary cartridge sent to me and was on hold with Lexmark Co. for 25 minutes and no one got back to me. Customer Service is very unsatisfactory. Guess I will have to buy ANOTHER cartridge on my own, since Lexmark is not interested in giving satisfactory customer service. I am very disappointed in this company and the lack of handling of my reasonable request for them to stand behind their product. I never judge a company if I have a problem with their product, I judge them by how they handle the problem when brought to their attention. with Lexmark, I am not a satisfied customer with the ink cartridge and a zero response from them.

Avatar for Cheryl
Cheryl

Lexmark Printer Cartridge Issue

March 26, 2014

I bought Lexmark 100 3 ink multipack cartridges for the Prospect Pro205 printer.

Cartridges are somewhat different from originals and do not fit into the printer.

I can not get a satisfactory answer from Lexmark what to do even though it is Lexmark cartridge, but since I bought it from Amazon I can not return it because Amazon sent me what I ordered and there is nothing physically wrong with cartridges.

Avatar for Bo
Bo
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