How to Contact Lids Customer Service
Phone Number: 1-888-564-4287
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3 Responses
Lids customer service is horrible. I placed an order at the Lids store and paid for the shipping and handling for the product to be delivered at the store only to find out the day I came to pick up my item that the order was unfullfillable. No one from the store and no one from Lids customer service contacted me to advise that my order was not fulfilled and that I have a refund due to me. As of today April 3, 2016 a week later from the date that the order was placed; no merchandise and no refund given. I frequent Lids alot, but this bad experience has left me no choice but to take my hard earned money and do business else where. Not a good look for LIDS.
Their phone customer service sucks. I’ve called and sat on hold for 20 minutes or more on multiple occasions, and when ever I requested a callback it took a hour or more for me to get it. I’m a fan of their products but this run around just to get some assistance is ridiculous!
I am at this moment on hold now and have been for an hour now…the worst I’ve ever delt with this is ridiculous…they guys at store ok but this number ain’t hitting on much