Are you thinking about using LifeLock for identity theft protection? Before you sign up, it’s helpful to know how to reach their customer service and what other customers have shared in their reviews, complaints, and ratings. LifeLock, a part of NortonLifeLock, is a leading provider of identity theft protection, offering a range of plans to monitor your personal information and help restore your identity if it’s compromised.
How to Contact LifeLock
If you need help with LifeLock’s services or have questions about your account, here’s how to reach their customer service:
- LifeLock Customer Service Phone Number: You can call LifeLock’s customer service at 1-800-543-3562 for assistance with your account or inquiries about their plans.
- Email Support: LifeLock does not offer direct email support, but you can manage your account and reach out via their LifeLock Contact Us Page.
- Live Chat: Available through the LifeLock website for real-time assistance with account management and service inquiries.
- Customer Service Hours: Support is available 24/7 to address any identity theft concerns, account issues, or questions about their services.
- Corporate Office Address: NortonLifeLock Inc., 60 E Rio Salado Parkway, Suite 1000, Tempe, AZ 85281, USA
- Website: https://www.lifelock.com
LifeLock Customer Service Reviews, Complaints, and Ratings
Before signing up with LifeLock, it’s useful to read through customer reviews, complaints, and ratings to understand their experiences with the service.
Positive Feedback
LifeLock receives positive reviews from customers who value the peace of mind it provides through monitoring services and identity restoration assistance. Here’s what customers commonly highlight in their reviews:
- Comprehensive Identity Monitoring: LifeLock’s identity protection plans monitor personal data across a variety of sources, including credit reports, bank accounts, and public databases. Many users appreciate the wide range of monitoring services.
- 24/7 Identity Restoration Support: Customers frequently praise LifeLock for offering dedicated U.S.-based agents who help restore their identity and resolve fraud if their personal information is compromised.
- Million Dollar Protection Package: LifeLock’s top-tier plans offer up to $1 million in coverage for lawyers and experts to assist in identity restoration, which many customers find reassuring.
Common Complaints
Although LifeLock is popular, there are some complaints raised by users:
- False Alerts: Some customers report receiving frequent alerts for minor issues or information that isn’t necessarily a threat, which can be frustrating or lead to “alert fatigue.”
- Service Cost: While LifeLock offers comprehensive protection, some customers feel that the cost of its higher-tier plans is too high, especially compared to competitors.
- Credit Monitoring Limitations: There are complaints from users who feel the credit monitoring feature is limited in the basic plans, as it does not always include all three major credit bureaus (Experian, Equifax, and TransUnion) without upgrading.
How LifeLock Compares to Other Identity Protection Services
LifeLock competes with other identity protection services like Identity Guard, Experian IdentityWorks, and Aura. Here’s how it compares:
- Identity Guard: Both LifeLock and Identity Guard offer robust monitoring services, but Identity Guard is often considered more affordable for similar levels of protection.
- Experian IdentityWorks: LifeLock’s monitoring goes beyond credit reports to include a broader range of personal data. However, IdentityWorks, backed by a credit bureau, provides deeper credit monitoring in some plans.
- Aura: Aura provides identity theft protection and also includes additional features like VPNs and antivirus software in its plans, whereas LifeLock focuses more on identity protection.
Final Thoughts
LifeLock is a reliable choice for those seeking comprehensive identity theft protection. While it may come at a higher cost than some competitors, the overall reviews, ratings, and complaints show that customers value its robust monitoring features and 24/7 restoration support. Before choosing LifeLock, consider reading customer feedback to ensure the plan and services meet your identity protection needs.
Disclaimer About Customer Service Information
At CustomerServiceNumbers.com, we provide a platform where you can share your reviews, ratings, and complaints about LifeLock and see what other users have experienced.
Note: This website is not officially affiliated with Norton, NortonLifeLock or LifeLock. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.
comments