Reach Lumosity Customer Service – Reviews And Complaints

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Before subscribing to Lumosity, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Lumosity is an online brain training platform offering games and exercises designed to improve cognitive skills, such as memory, attention, and problem-solving.

How to Contact Lumosity

You can reach their customer service using the following details:

  • Email Support: Lumosity offers support through their online contact form available on their website.
  • Corporate Address: Lumos Labs, Inc., 140 New Montgomery St., Floor 19, San Francisco, CA 94105
  • Website: https://www.lumosity.com/

Lumosity Customer Support Reviews and Complaints

When considering subscribing to Lumosity, it’s helpful to review their customer service feedback. Lumosity competes with other brain training platforms like Elevate, CogniFit, and Peak. Customer reviews often highlight the variety of games, effectiveness, and customer service provided by Lumosity, particularly for those interested in improving cognitive function. However, some complaints focus on issues related to customer service, subscription management, and the scientific validity of the platform’s claims.
Comparing Lumosity with other brain training platforms can help you determine which offers the best services, pricing, and customer support for your cognitive training needs. Other competitors in the internet space include Facebook, and Google.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

Note: This website listing is not associated with Lumosity. The information and the reviews are a service provided by CustomerServiceNumbers.com.

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Lumosity Customer Service Issue

January 27, 2015

Lumosity, It’s very easy to sign up for Lumosity however you can’t cancel the site. I’ve not been able to use the site as it will not except my info. that I have on hand and I can’t cancel for the same reason. You can’t get a person on the phone , only a www.site and that will not give you the infor. you need either. They just charged me $80.00 again. Funny how they know how to charge me but I can’t use the site and want to cancel. Boy, Oh Boy Lumosity has their business plan right down to the penny. We pay, they no give. My next step is to post my problem on social media.

Avatar for Janna
Janna

Lumosity Reviews

September 16, 2014

I stopped using them months ago. I have gone to the web site several times saying to cancel my subscription but I assume they keep charging me month after month, and will probably automatically renew my subscription whenever it expires. VERY UNPROFESSIONAL FOR A WEB SITE THAT IS SUPPOSED TO BE DEVELOPING USERS BRAIN POWER AND ANALYTICAL SKILLS

Avatar for David
David

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