Before shopping at MacKenzie-Childs for your home decor and furniture needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. MacKenzie-Childs is known for its handcrafted, whimsical designs in home furnishings, ceramics, and decor, featuring iconic patterns like Courtly Check.
How to Contact MacKenzie-Childs
You can reach MacKenzie-Childs customer service using the following details:
- Phone Number (Customer Support): 1-888-665-1999
- Email Support: Customers can reach out via email at [email protected] for support inquiries.
- Chat: Available through the MacKenzie-Childs website during business hours.
- Customer Service Hours: Support is available Monday to Friday, 8:30 AM to 7 PM (ET); Saturday, 8:30 AM to 5 PM (ET).
- Corporate Address: MacKenzie-Childs, LLC, 3260 State Route 90, Aurora, NY 13026, USA
- Website: https://www.mackenzie-childs.com/
MacKenzie-Childs Customer Support Reviews and Complaints
When considering shopping at MacKenzie-Childs, it’s helpful to review customer service feedback. MacKenzie-Childs competes with other high-end home decor and furniture brands such as Williams-Sonoma, Anthropologie, RH, and Pottery Barn. Customer reviews often highlight the unique and artistic designs that make MacKenzie-Childs products stand out, particularly their ceramics, furniture, and home accessories. Many customers appreciate the craftsmanship and quality of the products, as well as the distinctiveness of their patterns and styles. However, some complaints focus on issues related to shipping times, product availability, and the responsiveness of customer support, particularly with returns or exchanges. Comparing MacKenzie-Childs with other home decor brands like Williams-Sonoma, Anthropologie, and Pottery Barn can help you determine which retailer offers the best combination of design, quality, and customer support for your home furnishings and decor needs.
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