MacKenzie-Childs Customer Service – Reviews

1-888-665-1999

Before shopping at MacKenzie-Childs for your home decor and furniture needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. MacKenzie-Childs is known for its handcrafted, whimsical designs in home furnishings, ceramics, and decor, featuring iconic patterns like Courtly Check.

How to Contact MacKenzie-Childs

You can reach MacKenzie-Childs customer service using the following details:

  • Phone Number (Customer Support): 1-888-665-1999
  • Email Support: Customers can reach out via email at [email protected] for support inquiries.
  • Chat: Available through the MacKenzie-Childs website during business hours.
  • Customer Service Hours: Support is available Monday to Friday, 8:30 AM to 7 PM (ET); Saturday, 8:30 AM to 5 PM (ET).
  • Corporate Address: MacKenzie-Childs, LLC, 3260 State Route 90, Aurora, NY 13026, USA
  • Website: https://www.mackenzie-childs.com/

MacKenzie-Childs Customer Support Reviews and Complaints

When considering shopping at MacKenzie-Childs, it’s helpful to review customer service feedback. MacKenzie-Childs competes with other high-end home decor and furniture brands such as Williams-Sonoma, Anthropologie, RH, and Pottery Barn. Customer reviews often highlight the unique and artistic designs that make MacKenzie-Childs products stand out, particularly their ceramics, furniture, and home accessories. Many customers appreciate the craftsmanship and quality of the products, as well as the distinctiveness of their patterns and styles. However, some complaints focus on issues related to shipping times, product availability, and the responsiveness of customer support, particularly with returns or exchanges. Comparing MacKenzie-Childs with other home decor brands like Williams-Sonoma, Anthropologie, and Pottery Barn can help you determine which retailer offers the best combination of design, quality, and customer support for your home furnishings and decor needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.

Note: This website listing is not associated with MacKenzie-Childs, LLC. The information and the reviews are a service provided by CustomerServiceNumbers.com.

MacKenzie-Childs Complaint - waiting for my delivery of a baguette dish black and white

August 3, 2023

I have been waiting for my delivery of a baguette dish black and white. I ordered it during the barn sale. I am trying to be patient but this is too long. Please check my order.. it was charged.

Avatar for Sharon Z
Sharon Z

Their website is a pain

June 7, 2023

Their website is a pain, all I want is a catalog. I do not want to join anything for $5. Just send me a catalog.

Avatar for Carol C
Carol C

status of my order

May 2, 2023

Where is my order D11839939 Courtly Check Enamel Serving Platter? I have been waiting for months. I was told it would be available on April 24th and still no word on shipment. Please let me know ASAP the status of my order.

Avatar for Susan S
Susan S

teapot cracked

April 23, 2023

My wooden handle on the 2-quart teapot cracked. please send me a new one. I am happy to pay. purchased it at Saks.

Avatar for naomi L
naomi L
2.4
2.4 out of 5 stars (based on 866 reviews)

MacKenzie-Childs Complaint - waiting for my delivery of a baguette dish black and white

August 3, 2023

I have been waiting for my delivery of a baguette dish black and white. I ordered it during the barn sale. I am trying to be patient but this is too long. Please check my order.. it was charged.

Avatar for Sharon Z
Sharon Z

Their website is a pain

June 7, 2023

Their website is a pain, all I want is a catalog. I do not want to join anything for $5. Just send me a catalog.

Avatar for Carol C
Carol C

status of my order

May 2, 2023

Where is my order D11839939 Courtly Check Enamel Serving Platter? I have been waiting for months. I was told it would be available on April 24th and still no word on shipment. Please let me know ASAP the status of my order.

Avatar for Susan S
Susan S

teapot cracked

April 23, 2023

My wooden handle on the 2-quart teapot cracked. please send me a new one. I am happy to pay. purchased it at Saks.

Avatar for naomi L
naomi L
CustomerServiceNumbers.com