Mini Customer Service – Complaints And Reviews

1-866-275-6464

Before purchasing a Mini vehicle, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Mini is a British automotive marque, now owned by BMW, known for its small, stylish cars that combine sporty performance with practicality.

How to Contact Mini

You can reach Mini customer service using the following details:

  • Phone Number: 1-866-ASK-MINI (1-866-275-6464)
  • Email Support: Mini offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 9 AM – 9 PM ET
  • Corporate Address: Mini USA, a division of BMW of North America, LLC, 300 Chestnut Ridge Road, Woodcliff Lake, NJ 07677
  • Website: https://www.miniusa.com/

Mini Customer Support Reviews and Complaints

When considering purchasing a Mini vehicle, it’s helpful to review their customer service feedback. Mini competes with other small car manufacturers like Fiat, Mitsubishi Motors, Volkswagen, and Mazda. Customer reviews often highlight the fun driving experience, unique design, and customer service provided by Mini, particularly for those seeking a stylish and compact car. However, some complaints focus on issues related to customer service, vehicle reliability, and maintenance costs.
Comparing Mini with other small car manufacturers can help you determine which offers the best vehicles, pricing, and customer support for your automotive needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

Note: This website listing is not associated with Mini. The information and the reviews are a service provided by CustomerServiceNumbers.com.

MINI Customer Service Department

September 1, 2023

I paid off my mini on 12-8, the dealer sent the pink slip within days, but mini financial doesn’t seem to know where it is – telling me the dealer still has it and can take 90 days to send it. hard to fathom that when California uses electronic titles. suggesting that they should call the dealer was met with a “they have 90 days to send it”, instead of “yes, we got your payment and called the dealer to expedite electronic transfer”.

we had a great super bowl party with my mini being wildly commented about – we all laughed about this problem though one of my friends said he would hold off a purchase until this was worked out. I think facebook posts are next since they don’t care about me as a customer.

Avatar for Leah B
Leah B
2.4
2.4 out of 5 stars (based on 889 reviews)

MINI Customer Service Department

September 1, 2023

I paid off my mini on 12-8, the dealer sent the pink slip within days, but mini financial doesn’t seem to know where it is – telling me the dealer still has it and can take 90 days to send it. hard to fathom that when California uses electronic titles. suggesting that they should call the dealer was met with a “they have 90 days to send it”, instead of “yes, we got your payment and called the dealer to expedite electronic transfer”.

we had a great super bowl party with my mini being wildly commented about – we all laughed about this problem though one of my friends said he would hold off a purchase until this was worked out. I think facebook posts are next since they don’t care about me as a customer.

Avatar for Leah B
Leah B
CustomerServiceNumbers.com