Fiat USA Customer Service Phone Number, Warranty, Roadside Help and Reviews

Eric Strand

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Contact Fiat USA customer service for help with vehicle warranty, recalls, roadside assistance, dealer service, repairs, owner manuals, parts, connected services, financing questions, Mopar Vehicle Protection, reviews, and complaints. Fiat USA support is connected to FCA US LLC, Mopar, and Stellantis, so the best contact route depends on whether your issue involves the vehicle, a dealer, roadside assistance, recalls, financing, or service contracts.

Fiat USA Customer Service Phone Numbers

Best Reasons to Contact Fiat USA Support

  • Ask about Fiat warranty coverage, repairs, or service history
  • Check recalls, campaigns, or VIN-specific safety information
  • Request roadside assistance for a disabled Fiat vehicle
  • Get help with Fiat Connect, Uconnect, owner apps, or connected services
  • Escalate an unresolved dealer repair or service complaint
  • Ask about Mopar parts, accessories, manuals, or maintenance schedules
  • Request help with Mopar Vehicle Protection or a service contract
  • Report problems with a Fiat dealer, repair delay, GAP refund, tire promise, or purchase paperwork

Fiat Warranty, Repairs, and Dealer Service

Fiat warranty and service information is handled through Fiat, Mopar, and authorized FCA/Stellantis dealers. Fiat warranty coverage can vary by model year, vehicle, mileage, purchase date, and warranty booklet. Review your warranty booklet, use Mopar Vehicle Resources, and contact an authorized Fiat or FCA dealer for vehicle-specific service questions.

For dealer repair complaints, document each visit carefully. Keep repair orders, dates, mileage, service advisor notes, photos, diagnostic results, promised repairs, parts orders, and any written communication. If the dealer cannot resolve the issue, contact Fiat or Mopar customer support with the case details.

Fiat Roadside Assistance

For Fiat roadside assistance in the United States, call 1-888-242-6342 or use the official Fiat roadside assistance website. Have the vehicle owner name, VIN, license plate number, mileage, exact location, and a short description of the problem ready. Roadside assistance may include towing, lockout help, flat tire service, jump assistance, or other covered services depending on the vehicle and warranty terms.

Fiat Recalls and Safety Issues

For recall questions, use the Mopar recall lookup tool and enter the full 17-character VIN. You can also call recall support at 1-800-853-1403. If your issue involves a safety concern, loss of power, braking, steering, battery, charging, airbag, seat belt, fire risk, or repeated repair failure, contact Fiat/Mopar support and the servicing dealer promptly.

Fiat USA Reviews and Complaints

CustomerServiceNumbers.com currently shows 3.0 out of 5 stars based on 1 visible Fiat USA review. The visible review is an older complaint involving a Fiat-related dealership purchase, GAP insurance refund concerns, a service contract, document fees, promised tires, and refund frustration. This review reflects one customer’s experience and may not represent every Fiat owner or dealer experience.

Before You Contact Fiat USA

Before contacting Fiat, Mopar, or a dealer, gather your VIN, mileage, license plate number, model year, selling dealer, servicing dealer, repair order numbers, warranty booklet, service contract, finance or lease documents, GAP paperwork if relevant, photos, receipts, and a short timeline of the issue. For roadside assistance, make sure you can safely provide your current location.

Safety and Privacy Warning

If your Fiat has a serious safety issue, do not continue driving if it is unsafe. Pull over when safe, contact roadside assistance, a dealer, emergency services, or a qualified repair professional as appropriate. Do not ignore warning lights, overheating, burning smells, battery/charging warnings, brake problems, steering problems, or tire failures.

Do not post private information in a public review. Avoid sharing your full VIN, license plate number, home address, phone number, email address, finance contract, GAP documents, service contract, payment details, disability or veteran documents, repair invoices with personal information, or names of individual employees. Comments are moderated for profanity, spam, and personal information.

Related Customer Service Numbers Pages

Corporate Office and Escalation Resource

For Fiat USA headquarters, Stellantis/FCA corporate office, and complaint escalation information, see the related Fiat Corporate Office page on CorporateOfficeHeadquarters.com.

Share Your Fiat USA Customer Service Experience

Have you contacted Fiat USA, Mopar, Stellantis, FCA US LLC, or a Fiat dealer about a repair, warranty claim, recall, roadside assistance, finance issue, GAP refund, service contract, connected services problem, or dealer complaint? Share your review below to help other Fiat owners understand what to expect.

Please keep your review factual and avoid posting private vehicle details, finance documents, home addresses, phone numbers, email addresses, full VINs, license plates, payment details, disability documents, or employee names.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with Fiat USA, FCA US LLC, Stellantis, Mopar, Chrysler, Dodge, Jeep, Ram, or any authorized dealer.

Disclaimer

CustomerServiceNumbers.com is not associated with Fiat USA, FCA US LLC, Stellantis, Mopar, or any Fiat dealer. Contact information is provided for informational purposes. For vehicle-specific warranty, recall, repair, roadside assistance, financing, lemon law, safety, dealer, service contract, or connected-services questions, contact Fiat, Mopar, Stellantis, the finance provider, or an authorized dealer directly through official support channels.

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Fiat USA Disappointing Parts issues

March 11, 2016

Fiat USA, My 2015 Fiat 500e has been in the shop for over 3 months, the reason being that my car is too new and Fiat does not have replacement parts. What?!? I have contacted Fiat and all they do is give me a possible date the part will come in. They keep pushing that date back. It’s been over 5 times that they’ve moved the date. I would never of bought a Fiat if I knew the company had such bad customer service.

Avatar for Yvonne
Yvonne

Fiat GAP Insurance Issue

October 15, 2015

Fiat, The Holt Dealership never refunded my GAP insurance the figured in the total price of vehicle. Holt Chrysler

Fiat gave me a receipt showing The $700.00 GAP insurance was not accepted, but they have refused to refund the monies to me. Plus The Dostuffentary Fee was not agreed to; ” I told Holt Chrysler at the signing that The Dostuffentary fee is not an Official Fee. It also states a Dostuffentary fee is not required by Law.” Additionally the $1, 925.00 for the service contract was never mentioned during the process of my signing of five additionally dostuffents forced on me, and was told to sign. They also promised me four new tires and haven’t provided them. As a 100% Disabled United States Veteran, I feel I was taken advantage of. I have a military ID Card, and a 100% Disabled Veteran (service connected) and no one offered me a Military Discount. I feel I am due a refund of $2, 600.00 because the dostuffents I signed.

Avatar for Willam D
Willam D

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