Oster customers may need help with a blender, air fryer, toaster oven, bread maker, food processor, rice cooker, clipper, replacement part, warranty claim, or recalled product. Oster is a consumer-appliance brand operated by Sunbeam Products, Inc., an affiliate of Newell Brands. The correct support route depends on whether the product is a household appliance, bread maker, professional grooming tool, animal-care product, retail purchase, or recalled countertop oven.

How to Contact Oster Customer Service

Oster household appliances: 1-800-334-0759
Oster bread makers: 1-800-438-0935
Oster Pro and Oster Animal Care: 1-800-830-3678
General support hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time
Online contact form: Contact Oster Consumer Care
Warranty claim: Oster Warranty Information
Instruction manuals: Find an Oster Manual
Product recalls: Oster Recall Center
Official website: Oster.com

Oster does not publish a general consumer-service email address. The contact form accepts product photographs and creates a case number after submission. Oster’s main appliance page still displays 1-800-339-2547 for clippers, but the current dedicated Oster Pro and Oster Animal Care sites publish 1-800-830-3678. Use the dedicated product-line number for current professional or animal-grooming support.

Oster Company and Address Information

Oster is a brand of Sunbeam Products, Inc., which is part of Newell Brands.

Oster / Sunbeam Products correspondence
6655 Peachtree Dunwoody Road
Atlanta, GA 30328

This address appears in current Oster forms and brand communications. It is not a retail store, repair counter, or automatic product-return destination. Product questions should begin with Oster Consumer Care.

Newell Brands Inc. corporate headquarters
5 Concourse Parkway NE, 8th Floor
Atlanta, GA 30328
1-770-418-7000

The Newell number is a corporate-office contact, not the first route for appliance troubleshooting, parts, returns, or warranty replacements. The former Boca Raton address should be removed from this page.

Best Oster Support Route by Issue

Blender, toaster oven, air fryer, food processor, rice cooker, or other household appliance: Call 1-800-334-0759.

Bread maker: Call 1-800-438-0935.
Professional or animal clipper: Call 1-800-830-3678 or use the dedicated Oster Pro or Oster Animal Care form.
Warranty claim: Use the online warranty process and upload proof of purchase and photographs.
Replacement part: Use Oster’s independent replacement-part partners and verify the full model number.

Retail return or refund: Contact the retailer that accepted payment.
Recalled French Door Countertop Oven: Stop using it and register through the Oster Recall Center.
Corporate complaint: Preserve the consumer-care case number before escalating to Newell Brands.

Information to Gather Before Contacting Oster

The complete model or product number
The date code, supplier code, and serial number when present
The purchase or delivery date
The retailer or authorized seller
The receipt, invoice, or online order confirmation
The exact symptom, error, leak, or safety concern
Photographs of the appliance and identification label
Photographs or video showing damage or failure
The recall model number when applicable
Any existing case or warranty number
The requested replacement, part, return, or other resolution

Do not publish complete serial numbers, date codes, order numbers, case numbers, payment details, home addresses, or unredacted receipts in a public review.

Current Oster Warranty Periods

Oster’s current limited warranty begins on the purchase or delivery date, whichever is later, for products purchased in the United States or Canada from Oster or an authorized seller.

Three years: Kitchen blenders, single-serve blenders, blender and food-processor combinations, and juicers
Ten years: Titan Performance Blender
One year: Accessories, air fryers, bread makers, countertop ovens, food processors, rice cookers, toasters, waffle makers, mixers, choppers, can openers, electric knives, electric skillets, grills, sandwich makers, GoMax portable blenders, and beverage products not otherwise listed

Some qualifying blender models also advertise a three-year satisfaction guarantee or a ten-year All-Metal Drive limited warranty. The exact model page and current written warranty control.

The household-appliance warranty does not apply to Oster Professional or Oster Animal Care products. Those product lines have separate warranties. Current Oster Pro and Oster Animal Care materials generally describe one-year limited coverage for qualifying clippers.

How to Start an Oster Warranty Claim

Open the official Oster warranty page or contact the correct product-line number.
Enter the model, purchase date, seller, and customer information.
Upload the requested receipt and product photographs.
Describe the defect and any troubleshooting already completed.
Retain the product until Oster provides instructions.
Save the case number and all written responses.

Oster’s stated warranty remedy is replacement of a covered defective product. If the original model has been discontinued, Oster may provide the most comparable current product. Do not disassemble an appliance or arrange an unauthorized repair while a claim is pending. Damage caused by unauthorized components, repair, misuse, improper voltage, commercial use, poor maintenance, accidents, or normal wear may be excluded.

Product registration is useful, but Oster states that failure to register does not reduce the customer’s warranty rights. Proof of purchase and delivery may still be required.

Returns, Retail Purchases, and Order Problems

Oster currently directs shoppers to outside retailers such as Amazon, Target, and Walmart. The retailer that accepted payment generally controls an ordinary return, exchange, cancellation, delivery claim, or purchase refund.

For a retailer purchase:

Review the seller’s return deadline and condition requirements.
Keep the box, accessories, manuals, and receipt.
Contact the retailer promptly for a wrong, damaged, or unwanted product.

Contact Oster separately when the issue is a manufacturing defect or safety concern.

A retailer return is different from an Oster warranty claim. A seller may refund or exchange a recently purchased item, while Oster may replace a covered defective appliance under its warranty.

Do not mail an appliance to the Atlanta correspondence address. Obtain written authorization and a confirmed destination before shipping any product.

Replacement Parts and Accessories

Oster directs out-of-warranty parts customers to independent replacement-part sellers. These companies may stock blender jars, sealing rings, blades, carafes, lids, filter baskets, oven racks, trays, reservoirs, and other components.

Use the complete model number, not only the product name. Similar-looking parts may not fit every version. Independent parts sellers control their own pricing, inventory, shipping, and return policies.

Do not substitute a third-party electrical, heating, pressure, or safety component unless Oster confirms compatibility. An unauthorized component can create a hazard and may affect warranty coverage.

Basic Oster Troubleshooting

Blender Will Not Run

Confirm that the jar and blade assembly are seated correctly.
Test the outlet with another appliance.
Unplug the blender before checking the blade or sealing ring.
Do not reach into the jar while it is attached to the base.

Countertop Oven or Air Fryer Problem

Confirm that the outlet and timer are working.
Review the manual for preheating and rack position.
Remove excessive grease and crumbs after the unit cools.
Stop using it if the cord, door, glass, heating element, or controls are damaged.

Bread Maker Problem

Use the recipe order and measurements specified in the manual.
Confirm that the kneading blade and pan are installed correctly.

Check whether the delayed-start setting was selected.
Call the dedicated bread-maker line for model-specific help.

Clipper Problem

Unplug the clipper before removing a blade.
Clean and oil blades according to the manual.
Do not continue using a blade that is cracked, excessively hot, or pulling hair.
Use Oster Pro or Oster Animal Care support for warranty and service guidance.

2025 Oster French Door Countertop Oven Recall

On September 25, 2025, Sunbeam Products recalled approximately 1.29 million Oster French Door Countertop Ovens in the United States because the doors can unexpectedly close and create a burn hazard.

The affected model numbers are:

TSSTTVFDXL
TSSTTVFDDG
TSSTTVFDMAF
TSSTTVFDDAF

Owners should immediately stop using an affected oven and register for the free repair kit through the official recall site. The kit includes a clip-on device intended to help keep the doors open. Do not sell, donate, or continue using a recalled oven without completing the remedy.

The recall contact is 1-800-334-0759. The CPSC recall notice lists recall-assistance hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time.

Other Product Safety Concerns

Stop using and unplug an Oster appliance that has smoke, sparks, a burning odor, uncontrolled steam, leaking hot liquid near electrical components, a damaged cord, broken glass, a swollen battery, or a loose blade assembly.

Search the CPSC recall database using the exact model number. Report a suspected product hazard through SaferProducts.gov.

Do not continue troubleshooting a product that presents an immediate burn, fire, shock, laceration, or pressure hazard.

Finding the Model Number and Manual

Warranty, recall, and replacement-part decisions depend on the exact model rather than the general product name. The model and date code may appear on the underside, back panel, rating label, plug tag, battery compartment, or inside a removable reservoir or door. Unplug the appliance and let it cool before turning it over or inspecting hidden labels.

Use Oster’s instruction-manual search with the complete model number. A manual can provide the correct voltage, capacity, cleaning cycle, accessory list, assembly sequence, operating limits, and product-specific warranty language. Do not rely on a manual for a similar-looking model when blades, jars, pans, controls, or heating elements differ.

Hot-Liquid, Blade, and Burn Safety

Blenders, food processors, coffee appliances, countertop ovens, air fryers, and bread makers can cause burns or cuts when used incorrectly. Do not blend boiling liquid unless the exact manual expressly permits it. Hot liquid can expand, create pressure, and force the lid upward. Begin at the lowest permitted speed, avoid overfilling, and keep hands away from the lid.

Disconnect power before touching blades, removing jammed food, cleaning around heating elements, or retrieving an item from a toaster. Use insulated handles and allow trays, racks, jars, and cooking chambers to cool. Never defeat a lid, door, interlock, thermal cutoff, or safety switch.

Privacy and Accessibility

Oster support forms collect contact, delivery, purchase, and product information so Consumer Care can evaluate a case and send a replacement when approved. Submit sensitive details only through official Oster or Newell pages. Newell provides privacy-choice tools through its privacy portal, while Oster’s website also links to accessibility information for customers who encounter barriers using its digital services.

How to Escalate an Oster Complaint

Call the correct appliance, bread-maker, or clipper support number.
Submit the official contact or warranty form.
Provide the model, seller, purchase date, receipt, and photographs privately.
Request and retain a case number.
Ask for the warranty or recall decision in writing.
Reply through the existing case rather than opening duplicate cases.

Contact the retailer when it controls the return or refund.
Request supervisor review if the documented issue remains unresolved.
Report an unresolved product-safety problem to the CPSC.

Oster Customer Service Reviews and Complaints

CustomerServiceNumbers.com currently has no published Oster reviews. The displayed 0 out of 5 rating reflects the absence of submitted ratings and is not a zero-star customer judgment.

Until moderated reviews are submitted, this page should not claim that customers commonly praise or complain about reliability, performance, affordability, product quality, warranty service, replacement parts, or customer support.

Frequently Asked Questions

What is Oster’s appliance customer-service number?

Call 1-800-334-0759.

What is the Oster bread-maker number?

Call 1-800-438-0935.

What is the current Oster clipper-support number?

The dedicated Oster Pro and Oster Animal Care sites publish 1-800-830-3678.

What are Oster’s support hours?

General consumer support is currently listed Monday through Friday from 9:00 a.m. to 5:00 p.m. Eastern Time.

Who owns Oster?

Oster is operated by Sunbeam Products, Inc., an affiliate of Newell Brands.

How long is the Oster warranty?

Coverage varies by category. Many appliances have one year, kitchen and single-serve blenders generally have three years, and the Titan Performance Blender has ten years.

Can I return an Oster product directly?

Ordinary returns usually go through the retailer. Do not ship a product to Oster without written instructions.

Are Oster French Door Countertop Ovens recalled?

Four model families are covered by the September 2025 recall. Check the exact model number and stop using an affected oven until the repair kit is installed.

Related Customer Service Pages

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CustomerServiceNumbers.com is an independent consumer-information and review website. It is not owned or operated by Oster, Sunbeam Products, Newell Brands, a retailer, replacement-parts seller, repair provider, shipping company, or government regulator.

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Describe the Oster product, general model family, approximate purchase date, retailer, support route, requested resolution, response, and outcome.

Privacy warning: Do not publish complete serial numbers, date codes, order numbers, case numbers, payment details, home addresses, private correspondence, or unredacted receipts and shipping labels.

Page Update Note

This page was updated on July 28, 2026. The update verified Oster’s appliance and bread-maker numbers, added the current dedicated Oster Pro and Animal Care number, confirmed weekday support hours, removed the obsolete Boca Raton address, explained Sunbeam Products and Newell Brands, added current category-specific warranties, clarified retailer returns and replacement parts, and added the 2025 French Door Countertop Oven recall. Unsupported CustomerServiceNumbers.com review themes were removed.

Customer Service Information Disclaimer

CustomerServiceNumbers.com is not affiliated with Oster, Sunbeam Products, Newell Brands, an authorized retailer, parts seller, repair provider, carrier, or government agency. It cannot diagnose products, issue return labels, approve warranties, supply recall kits, replace appliances, process refunds, order parts, or act on behalf of Oster.

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Oster Customer Service: Warranty, Parts and Recall Help