Contact KitchenAid customer service for help with major appliances, countertop appliances, stand mixers, repairs, warranty claims, replacement parts, manuals, product registration, delivery, installation, returns, water filters, recalls, and customer reviews. KitchenAid is owned and distributed by Whirlpool Corporation, and the best support route depends on the product type.

KitchenAid Customer Service Phone Numbers

Major Appliances and Microwaves: 1-800-422-1230
Countertop Appliances: 1-800-541-6390
Commercial Countertop Appliances: 1-800-584-4315
Stand Mixer and Blender Repair Email: grn_repair_return@whirlpool.com
Phone and Chat Hours: Monday-Friday, 8 AM to 6 PM EST
Official Website: KitchenAid.com
Contact Page: KitchenAid Contact Us
Product Help: KitchenAid Product Help
Schedule Service: Schedule KitchenAid Service
Parts and Accessories: KitchenAid Parts and Accessories
Product Registration: Register a KitchenAid Product
Major Appliance Mail: KitchenAid Customer Service, PO Box #8, St. Joseph, MI 49085

KitchenAid Commercial Mail: KitchenAid Commercial, 2000 N. M-63, MD 4600, Benton Harbor, MI 49022

Choose the Correct KitchenAid Support Route

KitchenAid support is divided by product type. Use the major appliance number for refrigerators, ranges, dishwashers, microwaves, wall ovens, cooktops, hoods, disposers, compactors, and similar built-in or large kitchen appliances. Use the countertop appliance number for stand mixers, hand mixers, blenders, food processors, countertop ovens, toasters, kettles, coffee products, and similar small appliances.

KitchenAid also lists separate third-party authorized licensee support for some products such as cookware, cast iron, roasters, teakettles, and kitchen textiles. If your product is not a major appliance or standard countertop appliance, check the official KitchenAid contact page before calling.

Best Reasons to Contact KitchenAid

Schedule repair or warranty service for a KitchenAid appliance
Ask about a refrigerator, dishwasher, range, microwave, wall oven, cooktop, hood, disposer, or compactor
Get help with a stand mixer, blender, food processor, coffee maker, toaster, or countertop oven
Order replacement parts, accessories, attachments, water filters, or manuals
Register a product or check warranty information
Ask about delivery, installation, haul-away, returns, exchanges, or cancellations
Report a defective appliance, repair delay, service issue, or parts availability problem

Check recall, product safety, or product security information

KitchenAid Warranty, Repair, and Parts Help

Before contacting KitchenAid, gather your model number, serial number, purchase date, retailer name, receipt, service contract, order number, repair ticket, photos, error codes, and a clear description of the problem. KitchenAid says having product information ready helps customer service assist you.

For major appliance repairs, use KitchenAid’s official service scheduling route or call the major appliance support number. For stand mixer or blender repair, use the support route listed for stand mixer and blender repair. If your appliance is under warranty, ask whether KitchenAid can verify warranty coverage, order parts, or arrange service.

KitchenAid Reviews and Complaints

CustomerServiceNumbers.com currently shows 2.5 out of 5 stars based on 4 visible KitchenAid reviews. The visible reviews are older and mention dishwasher odor concerns, a wall oven/microwave repair delay, cracked cooktop or range concerns, and a refrigerator water-filter access problem. These reviews reflect individual customer experiences and may not represent every KitchenAid customer.

Common KitchenAid Complaint Topics

Common KitchenAid support issues may involve repair scheduling, warranty coverage, replacement parts, unavailable parts, service technicians, product defects, water filters, appliance odors, cracked cooktops, delivery problems, installation issues, returns, service plans, and delays getting a repair completed.

Safety and Privacy Warning

KitchenAid appliances may involve electricity, gas, water lines, refrigeration systems, heating elements, sharp parts, and heavy equipment. For gas leaks, electrical hazards, water leaks, overheating, burning smells, carbon monoxide concerns, or fire risk, stop using the appliance when appropriate and contact emergency services, your utility provider, a licensed appliance technician, electrician, plumber, or HVAC professional.

Do not post private information in a public review. Avoid sharing your full home address, phone number, email address, order number, service ticket number, payment details, warranty contract, model/serial number, photos that reveal private areas of your home, or names of individual employees. Comments are moderated for profanity, spam, and personal information.

Related Customer Service Numbers Pages

Corporate Office and Escalation Resource

For KitchenAid headquarters, Whirlpool corporate office, and complaint escalation information, see the related KitchenAid Corporate Office page on CorporateOfficeHeadquarters.com.

Share Your KitchenAid Customer Service Experience

Have you contacted KitchenAid about a stand mixer, refrigerator, dishwasher, oven, range, microwave, cooktop, water filter, countertop appliance, warranty claim, repair delay, replacement part, service plan, delivery issue, or customer service complaint? Share your review below to help other appliance customers understand what to expect.

Please keep your review factual and avoid posting private order details, payment information, warranty documents, service ticket numbers, home addresses, phone numbers, email addresses, private photos, or employee names.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with KitchenAid, Whirlpool Corporation, KitchenAid Global, Whirlpool Corporation brands, or any KitchenAid licensee.

Disclaimer

CustomerServiceNumbers.com is not associated with KitchenAid or Whirlpool Corporation. Contact information is provided for informational purposes. For product-specific warranty, repair, recall, parts, delivery, installation, safety, return, service-plan, or technical-support questions, contact KitchenAid directly through its official support channels.

Comments are moderated for profanity, PII, and spam. Offensive words may be soft-masked (e.g., “f—”) but your meaning is preserved. See our Commenting Policy.

Kitchen Aid Customer Service Issue

November 16, 2015

Kitcehen Aid, I can’t get anyone from this company to respond ..

bob

Kitchen Aid Dishwasher Issue

October 2, 2015

Kitchen Aid, Wonder if anyone has the problem of a terrible Odor coming from dishwasher especially after it runs. Called Kitchen Aid they told me they never had this complaint. Reading the booklet, it states that it contains material that in the state of California that can cause cancer. They said there is nothing they can do.

Mary

Kitchen Aid Disappointing Experience

August 31, 2015

Kitchen Aid, I had a wall oven/ microwave unit installed new January 2014. It has had the same problem twice, the first one was repaired in the first few months, it lasted about a year, then same problem, that was more than 2 months ago and I still do not have a working unit. The local repair service under contract for Kitchen Aid got the work order 6/12/15. after repeated calls and 2 months time, they said they had the part, they came out, “fixed” it, then said the new part was bad. They did not think it could be fixed, but would contact the company and let me know what they said. Now weeks later they will not answer my calls or texts, I have had absolutely no helpful cooperation nor response from Kitchen Aid customer service in spite of calls and ‘surveys’ filled out. I would highly recommend that no one buy a Kitchen Aid appliance and not use their service reps. I have asked for a refund as per service contract, but only get silence. All I want is a human to contact me and honor the service contract I have paid for. I tried to give a less than one star, but settled for the lowest score possible.

Blainette

KitchenAid Range

August 15, 2015

I have had Kitchen Aid appliances around me since I was five…loved all of them. Now I am seventy-five and am very disgusted with their counter top range. I have had four and all cracked and had to be replaced Yes, one was my fault as I tried canning on it. Would you believe after all that ,I still wanted yet another Kitchen Aid? Off to the store we went and the first thing I was told was no longer are they made in white…I also have RA and the touch settings were just perfect…so I’m out of the Kitchen Aid circle and I have a new Whirlpool which I am not in love with…especially handle sing the knobs with these dysfunctional hands. No one could tell us why each one cracked except to say “it happens”. Not good enough. Thanks for reading this.

Joyce

Kitchen Aid Frustrating Refrigerator Issue

June 3, 2015

Kitchen Aid, I have a Kitchen Aid refrigerator. I ordered a new water filter which arrived in a timely manner. When I went to install the filter, following the filter change instructions in the owners manual, I was unable to push the button in to release the old filter. I called Kitchen Aid and the lady I talked to was very nice, but was unable to help. She said I could phone for a service person to come to my house. When I went to put the cap back on the filter access I discovered one of the catches on the inside was broken. I was unable to reinstall it. I then tried to remove the grill at the bottom of the refrigerator and was unable to even though I followed the instructions in the owners manual. I will never buy another Kitchen Aid product based on my experienced and the issues others have had. I should have heeded their advice. I will advise everyone I know or who may ask me about Kitchen Aid products, and of the problems I experienced.

Ken

KitchenAid Customer Service Phone Number, Warranty, Repair Help and Reviews