Plackers Customer Service: Product Questions and Complaints

Before purchasing or using Plackers oral-care products, it is helpful to know which support channel handles product questions, quality complaints, damaged packaging, retailer returns, refunds, floss-pick use, dental guards, ingredients, and safety concerns.

Plackers sells dental flossers, floss picks for braces and children, interdental products, and disposable dental guards. Plackers is part of Perrigo’s oral self-care business following Perrigo’s acquisition of Ranir.

How to Contact Plackers Customer Service

Customers in the United States can use the following support information:

• Plackers and Ranir Oral-Care Support: 1-866-532-6041
• General Perrigo Product Concerns and Complaints: 1-800-719-9260
• Online Product Support Form: Submit a Plackers or Ranir Product Question
• Plackers Frequently Asked Questions: Plackers FAQ
• Where to Buy: Find Plackers Products
• North American Business Address: Perrigo, 515 Eastern Avenue, Allegan, MI 49010
• North American Office Phone: 1-269-673-8451
• Official Website: Plackers.com

The number at 1-866-532-6041 is the most directly relevant number currently published for Ranir oral-care products, including the Plackers brand.

The number at 1-800-719-9260 remains available for general Perrigo product-related concerns or complaints.

Perrigo does not currently publish standard telephone-support hours for these lines on its official contact page. Customers should not rely on older listings that state Monday-through-Friday hours without confirming them directly.

The former Ranir address at 4701 East Paris Avenue SE in Grand Rapids, Michigan, is not listed as the current consumer-support address on Perrigo’s official contact page. Do not mail a product to an old corporate address unless Customer Service provides written instructions.

Which Plackers Support Option Should You Use?

Product Quality or Safety Concerns

Use Plackers and Ranir support for concerns involving:

• Broken or frayed floss
• A sharp or damaged floss-pick handle
• An incorrectly assembled product
• An unusual odor, taste, or appearance
• Damaged or unsealed packaging
• A missing product or incorrect quantity
• A dental guard that appears defective
• Incorrect labeling
• A possible allergic reaction
• An injury or other safety concern

Keep the product and its packaging until a representative provides instructions. Information printed on the package can help Perrigo identify where and when the product was manufactured.

Product Use and Ingredient Questions

Use the Plackers FAQ or online support form for questions involving:

• How to use a floss pick
• Which flosser may suit a particular need
• Children’s flossers
• Flossers designed for braces
• Fluoride
• Wax
• Animal-derived ingredients
• Gluten and wheat information
• Dental guard precautions
• Product disposal

Product representatives can explain labeling and published product information but cannot diagnose an oral-health condition or replace advice from a dentist or physician.

Retailer Orders, Returns, and Refunds

The store or marketplace seller that processed the purchase generally handles:

• Order cancellations
• Shipping delays
• Missing packages
• Products damaged during delivery
• Incorrect products
• Standard returns
• Exchanges
• Refund processing

Use the receipt or online order history to identify the seller. A Plackers product listed on Amazon, Walmart, a pharmacy website, or another marketplace may be sold by an independent merchant.

Perrigo may review a manufacturer-related product complaint, but it cannot necessarily cancel or refund an order processed by an outside retailer.

Information to Include With a Plackers Complaint

Before calling or submitting the online form, gather:

• The exact product name
• The package size or count
• The UPC or barcode
• The lot, batch, or manufacturing code
• The expiration date when one is printed
• The date and place of purchase
• The purchase receipt
• Photographs of the product and packaging
• A description of what happened
• Information about any injury or reaction
• The requested resolution

Do not discard the remaining product unless it creates an immediate safety risk. Customer Service may request photographs, packaging details, or return of the unused product for evaluation.

Do not publish a receipt, home address, medical information, or other sensitive details in a public product review.

Plackers Retailer Returns and Refunds

Return eligibility varies according to the seller, product condition, purchase date, and reason for the request.

A retailer may restrict the return of an opened oral-care product because it is a personal-hygiene item. A defective or incorrectly packaged product may be handled differently from an ordinary change-of-mind return.

Bring or provide:

• The receipt or order number
• The original packaging
• The unused portion of the product
• The payment method
• Photographs of visible damage

When the retailer refuses a return because its deadline has passed, submit the product concern directly to Perrigo. Manufacturer assistance is evaluated separately from the retailer’s ordinary return policy.

Do not send a package to Perrigo or Ranir without receiving an authorized address and instructions.

Plackers Floss Picks

Plackers offers several types of floss picks designed for different oral-care needs. Current product lines include:

• Micro Line floss picks
• Twin Line floss picks
• Gentle Line floss picks
• Kids Dual Gripz floss picks
• OrthoPick floss picks for braces
• Gum Defense floss picks

Features vary by product. Depending on the flosser, features may include durable floss fiber, a folding pick, mint or fruit flavoring, two floss strands, a smaller profile for tight spaces, or a shape designed to fit beneath orthodontic wires.

Read the package for the exact product rather than assuming every Plackers flosser has the same ingredients or features.

How to Use a Plackers Flosser

Plackers instructs users to:

1. Hold the flosser by its handle.
2. Guide the floss gently between the teeth using a zigzag motion.
3. Move the floss along the side of each tooth using gentle back-and-forth and up-and-down motions.
4. Avoid snapping or forcing the floss into the gums.
5. Rinse the flosser when necessary while moving through the mouth.
6. Dispose of the used flosser responsibly.

A fresh flosser is recommended for each flossing occasion. Replace it earlier if the floss breaks, becomes visibly soiled, or the handle is damaged.

Bleeding that occurs when a person first begins flossing can have several causes. Persistent, heavy, painful, or unexplained bleeding should be discussed with a dental professional.

Using the Fold-Away Pick

Many Plackers products include a fold-out pick. Unfold it and use a gentle in-and-out motion between teeth.

Do not force the pick into a space that is too narrow. Stop using it if the pick bends, breaks, causes significant pain, or becomes lodged between the teeth.

The folding pick is intended for oral care. It should not be used to clean electronic devices, charging ports, machinery, or other non-dental items.

Plackers Flosser Ingredients and Materials

Ingredient and material details can differ by product.

Plackers currently states that:

• Most Plackers flossers use durable floss designed to resist stretching, shredding, and breaking.
• Current product pages describe several floss fibers as made without PTFE.
• Most Plackers flossers are fluoride-free.
• Kids Dual Gripz flossers contain fluoride.
• Plackers floss fiber does not require a wax coating.
• The flossers do not contain animal products or animal byproducts such as beeswax.

A customer with an allergy, ingredient sensitivity, dietary restriction, or medical concern should review the packaging and ask Plackers for information about the exact product.

Gluten and Wheat Information

Plackers states that gluten or wheat is not used or introduced during finished-product manufacturing.

However, the company does not confirm that all raw materials used in flavoring or coatings were produced in a completely gluten- and wheat-free environment.

A customer with celiac disease, a severe allergy, or another medically significant sensitivity should discuss product use with a healthcare professional and request current product-specific information from Plackers.

Are Plackers Flossers Recyclable?

Plackers states that its flossers generally are not recyclable through ordinary programs because of their small size and mixed materials.

Local recycling capabilities vary. Customers can ask their municipal waste or recycling provider whether it accepts a particular product.

Do not flush floss picks or dental guards down a toilet or drain. Dispose of them with appropriate household waste unless local instructions provide another option.

Plackers Floss Picks for Children

Plackers recommends adult supervision for children younger than 10.

A parent or caregiver should:

• Read the age and use instructions.
• Demonstrate gentle flossing.
• Monitor use of the pointed pick.
• Keep unused flossers away from infants and toddlers.
• Dispose of damaged flossers.
• Ask a dentist about appropriate flossing for a child’s teeth.

A floss pick is not a toy. Small products or broken pieces can create a choking hazard.

Kids Dual Gripz flossers contain fluoride, unlike most other Plackers flossers. Check the package when fluoride exposure is a concern.

Plackers OrthoPick Flossers for Braces

Plackers OrthoPick flossers are designed with a thinner section intended to fit beneath orthodontic wires and between brackets.

Customers with braces should follow instructions from their orthodontist. Some wires, attachments, retainers, expanders, or other orthodontic appliances may require a floss threader, water flosser, interdental brush, or another cleaning method.

Do not force a flosser beneath a wire. Stop if it catches, damages the appliance, or causes significant pain.

An orthodontist should handle loose brackets, broken wires, swelling, ongoing bleeding, or pain associated with an appliance.

Plackers Interdental Products

Interdental brushes and similar products are intended to clean spaces that a standard toothbrush may not reach.

The appropriate size depends on the space between the teeth. A brush that is too large can cause pain or damage, while one that is too small may not clean effectively.

Use gentle pressure and do not force an interdental product between tightly spaced teeth. Ask a dentist or dental hygienist for sizing guidance when uncertain.

Replace a brush when its bristles are worn, bent, or damaged.

Plackers Grind No More Dental Guard

The Plackers Grind No More Dental Guard is a disposable, ready-to-use product intended for teeth grinding or clenching.

It is designed to:

• Fit over the upper or lower teeth
• Be used without boiling or molding
• Be individually packaged
• Provide up to three nights of use per guard
• Be worn for no more than 12 hours per night

Actual wear time depends on the user’s grinding and the condition of the guard. Replace it at the first sign of excessive wear, damage, poor fit, or deterioration.

Never use the same guard for more than three days.

Cleaning the Dental Guard

When reusing the guard for a second or third night:

• Rinse it thoroughly with cold water or mouthwash.
• Allow it to dry completely.
• Store it in the container supplied with the product.
• Inspect it before placing it back in the mouth.

Do not use hot water unless the product instructions specifically permit it. Heat can change the shape of some oral appliances.

When to Ask a Dentist Before Using the Guard

Plackers advises consulting a dentist before use when a customer has:

• Loose caps or fillings
• Untreated cavities
• Jaw clicking
• Pain in the teeth, jaw, or face
• Difficulty chewing
• Two or more missing teeth
• Mouth sores
• Gum disease or bleeding gums
• Serious breathing or respiratory problems
• Other significant health concerns

A store-bought dental guard is not appropriate for every person. It does not diagnose the cause of grinding, jaw pain, sleep problems, damaged teeth, or breathing difficulty.

Stop using it and seek professional advice when it causes pain, choking, breathing difficulty, significant gum irritation, a change in the bite, or another unexpected problem.

Damaged, Opened, or Contaminated Packaging

Do not use a product when:

• The package was open before purchase
• A safety seal is broken when one should be present
• The product appears dirty or contaminated
• The package contains insects or foreign material
• The product has an unusual chemical odor
• The product does not match its label
• The product appears melted, distorted, or damaged

Photograph the package before discarding anything. Keep the receipt, lot information, and remaining product in a safe location away from children.

Report a serious injury or medical concern to an appropriate healthcare professional. Product complaints can also be submitted to Perrigo.

Plackers Recalls and Safety Notices

Customers concerned about a possible recall should use:

• Plackers and Perrigo Product Support: 1-866-532-6041
• U.S. Consumer Product Safety Commission: CPSC Recall Database
• U.S. Food and Drug Administration: FDA Recall Information

Use the exact product name, UPC, lot code, package count, and purchase date when researching a notice.

A product complaint, retailer return, voluntary manufacturer withdrawal, and government recall are not necessarily the same.

Follow the instructions in the specific recall notice. Do not return, discard, or continue using a recalled product contrary to the official remedy.

Purchases From Amazon and Marketplace Sellers

Before purchasing through a marketplace, review:

• The name of the actual seller
• Whether the product is sold as new
• The package count
• The product photographs
• The expiration date when relevant
• The seller’s return policy
• The fulfillment and delivery company

Avoid products with damaged packaging, incomplete labeling, unexplained repackaging, or signs of previous use.

The marketplace or seller generally handles a missing delivery or return. Perrigo handles product-quality concerns involving an authentic Plackers product.

How to File a Plackers Customer Service Complaint

Customers with an unresolved product, retailer, refund, or safety concern can use the following process:

1. Save the product and packaging. Keep the receipt, UPC, lot information, photographs, and unused product.
2. Identify the responsible seller. Use the retailer for shipping, ordinary returns, and marketplace-order issues.
3. Use oral-care support. Call 1-866-532-6041 or submit the Ranir oral-care form.
4. Explain any safety concern. State whether the problem caused pain, injury, contamination, or another health concern.
5. Request a case number. Record the representative’s name, date, and instructions.
6. State the requested resolution. Explain whether you are seeking a refund review, replacement, ingredient answer, product investigation, or written response.
7. Follow return instructions carefully. Do not mail a used oral-care product without authorization.

A useful complaint should include:

• The exact Plackers product
• The package count
• The UPC and lot code
• The date and place of purchase
• The amount paid
• A description of the problem
• Photographs when appropriate
• Previous case numbers
• The requested resolution

Do not publish medical information, a home address, payment details, private receipts, or other sensitive information in a public comment.

About Plackers

Plackers is an oral self-care brand known for helping popularize the handheld dental flosser. The brand states that it has been developing convenient flossing products for more than 40 years.

Its current product portfolio includes dental floss picks, products designed for children and orthodontic appliances, interdental products, and Grind No More disposable dental guards.

Plackers was part of Ranir, a Grand Rapids-based oral-care manufacturer founded in 1979. Perrigo acquired Ranir in 2019 and now manufactures and markets the Plackers and Rembrandt oral-care brands.

Perrigo Company plc is an international consumer self-care company. Its corporate headquarters are in Dublin, Ireland, and its North American operations have a long-established presence in Michigan.

Albert A. Manzone is Perrigo’s interim President and Chief Executive Officer.

Plackers Customer Reviews and Complaints

Customer experiences can differ according to the product, retailer, package condition, tooth spacing, orthodontic appliances, and individual oral-care needs.

A useful Plackers review should identify:

• The exact product name
• The package count
• The date and place of purchase
• The length of use
• The specific quality, packaging, or use concern
• Whether the retailer or Perrigo was contacted
• How the company responded
• Whether the concern was resolved

Customers comparing oral-care brands may also find these CustomerServiceNumbers.com pages helpful:

• Oral-B Customer Service
• Philips Sonicare Customer Service
• Vicks Customer Service
• Secret Customer Service
• Degree Customer Service
• Kleenex Customer Service
• Charmin Customer Service
• Playtex Customer Service

Plackers Customer Service Frequently Asked Questions

What is the Plackers customer service phone number?

Perrigo currently lists 1-866-532-6041 for Ranir oral-care product questions, including the Plackers brand.

Is 1-800-719-9260 still a valid Plackers support number?

Perrigo lists 1-800-719-9260 for general over-the-counter product concerns and complaints. The more specific oral-care number is 1-866-532-6041.

What are Plackers’ customer-service hours?

Perrigo does not currently publish standard hours for the Ranir oral-care line on its official contact page.

Does Plackers have a customer-service email address?

Plackers does not currently publish a direct general-support email address. Customers can use Perrigo’s Ranir oral-care contact form.

Who handles a Plackers retailer return?

The retailer or marketplace seller that processed the purchase generally handles ordinary returns, shipping problems, exchanges, and refunds.

What information should I keep for a defective Plackers product?

Keep the product, packaging, receipt, UPC, lot code, purchase date, and photographs.

Can I reuse a Plackers flosser?

Plackers recommends using a fresh flosser for each flossing occasion.

Should children use Plackers flossers?

Plackers recommends adult supervision for children younger than 10.

Do Plackers flossers contain fluoride?

Most Plackers flossers are fluoride-free. Kids Dual Gripz flossers contain fluoride.

Do Plackers flossers contain animal products?

Plackers states that its flossers do not contain animal products or byproducts such as beeswax.

Are Plackers flossers gluten-free?

Plackers states that finished products are not exposed to gluten or wheat during production, but it cannot confirm that every raw flavoring or coating material was produced in a gluten-free facility.

Are Plackers flossers recyclable?

They are generally not accepted through ordinary recycling because of their size and mixed materials. Local programs can differ.

How long can I use a Plackers Grind No More Dental Guard?

One guard can be used for up to three nights, depending on wear. It should not be worn for more than 12 hours per night.

Do I need to boil a Plackers dental guard?

No. Grind No More guards are supplied ready to use and do not require boiling, cutting, or molding.

Who owns Plackers?

Plackers is manufactured and marketed by Perrigo as part of its oral self-care business. Perrigo acquired former owner Ranir in 2019.

Where is Plackers headquartered?

Plackers is a Perrigo oral-care brand. Perrigo lists its North American base of operations at 515 Eastern Avenue in Allegan, Michigan, while its global corporate headquarters are in Dublin, Ireland.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not associated with Plackers, Perrigo Company plc, Ranir, any dentist, retailer, marketplace seller, delivery company, or healthcare provider.

The information on this page is provided for general informational purposes and may change. Product use, ingredients, returns, refunds, safety complaints, and retailer transactions are governed by the applicable packaging, instructions, official policies, and laws.

This page does not provide dental or medical advice. Customers experiencing significant pain, injury, swelling, breathing difficulty, persistent bleeding, or another health concern should seek assistance from an appropriate healthcare professional.

CustomerServiceNumbers.com also provides a rating, review, and comment section where visitors can describe their own experiences. Do not publish medical details, payment information, private receipts, account passwords, home addresses, or other sensitive personal information in a public comment.