Are you considering purchasing Secret deodorant for your personal care routine? Before making your decision, it’s helpful to know how to contact their customer service and see what other users have shared in their reviews, complaints, and ratings. Secret is a well-known personal care brand that offers a range of antiperspirants and deodorants for women, including clinical strength, invisible solid, and natural formulas.
How to Contact Secret Deodorant
If you need help with a Secret product, have questions about ingredients, or need assistance with a return, here’s how you can contact Secret customer service:
- Secret Customer Service Phone Number: You can contact Secret’s customer service at 1-800-964-1947 for help with product inquiries, ingredient information, or general questions.
- Email Support: Use the Secret contact form available on their website to send inquiries or concerns.
- Live Chat: Secret offers live chat support on their website for quick assistance with product questions and general inquiries.
- Customer Service Hours: Support is available Monday through Friday, from 9 AM to 6 PM (ET).
- Corporate Office Address: Procter & Gamble, the parent company of Secret, 1 Procter & Gamble Plaza, Cincinnati, OH 45202, USA
- Website: https://www.secret.com
Secret Customer Service Reviews, Complaints, and Ratings
Before purchasing Secret deodorant, it’s useful to read through reviews, complaints, and ratings from other customers to understand their experiences with the product.
Positive Feedback
Secret deodorant often receives positive reviews for its effectiveness and variety of formulas. Here are some highlights from customer reviews:
- Effective Odor Protection: Many customers praise Secret for providing long-lasting odor protection, even in hot or stressful conditions. The Clinical Strength formulas are particularly popular for those who need extra protection.
- Variety of Formulas: Secret offers a wide range of deodorant formulas, including Invisible Solid, Clear Gel, Sprays, and Natural options. Customers appreciate the ability to choose a formula that suits their skin type and personal preferences.
- Pleasant Scents: Customers frequently mention that they enjoy the variety of scents available from Secret, noting that the scents are fresh but not overpowering. Popular scents include Lavender, Shower Fresh, and Vanilla.
- Skin-Friendly Options: Secret offers sensitive skin formulas that are free of dyes and alcohol, which are praised by customers with sensitive skin or allergies.
Common Complaints
While Secret deodorant is well-loved by many, there are some complaints shared by users:
- White Marks on Clothes: One of the most common complaints is about white marks or residue left on dark clothing, particularly with the Invisible Solid formula. Some customers have reported that the deodorant can be difficult to wash out of clothing.
- Irritation for Some Users: A few customers with sensitive skin have experienced irritation or reactions to certain ingredients in Secret’s regular formulas. These users often recommend switching to Secret’s Natural or Sensitive Skin options.
- Longevity of Protection: While most customers are satisfied with the protection Secret provides, a few have noted that some formulas, particularly the Sprays, do not offer as long-lasting protection as expected, especially during physical activity.
- Price of Clinical Strength: Some customers feel that the Clinical Strength deodorants are priced higher than regular options, and while effective, they would prefer a more affordable alternative for everyday use.
How Secret Deodorant Compares to Other Brands
Secret competes with other popular deodorant brands such as Dove, Degree, and Native. Here’s how it compares:
- Dove: Dove is known for its moisturizing properties and focus on sensitive skin. While both brands offer a wide range of formulas, Secret is often preferred for its stronger odor protection, particularly with its Clinical Strength line.
- Degree: Degree is another popular brand, especially for active users. Both Degree and Secret offer strong protection, but Degree tends to focus more on sports and physical activity, whereas Secret is often seen as providing more variety in scents and formulas.
- Native: Native is a natural deodorant brand, which appeals to customers looking for products without aluminum or harsh chemicals. Secret’s Natural line competes with brands like Native but offers more mainstream availability.
Final Thoughts
Secret is a trusted brand for women looking for effective odor protection and a variety of formula options to suit different needs. While there are some complaints about white marks and occasional irritation, the overall reviews and ratings indicate that Secret is a favorite for many due to its long-lasting protection, pleasant scents, and skin-friendly formulas. Before purchasing, consider reading customer feedback to ensure that Secret deodorant meets your expectations.
Disclaimer About Customer Service Information
At CustomerServiceNumbers.com, we provide a platform where you can share your reviews, ratings, and complaints about Secret and see what other customers have experienced.
Note: This website is not officially affiliated with Secret or Procter & Gamble. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.
