Seventeen is an active Hearst digital media brand covering fashion, beauty, entertainment, wellness, relationships, school and teen life. Readers can contact Seventeen directly for general questions and comments, while older print-subscription or billing issues should be directed to Hearst Magazines customer service.
How to Contact Seventeen
- Seventeen general questions and comments: mail@seventeen.com
- Seventeen About and contact information: Seventeen About Us
- Hearst Magazines general customer service: 1-800-888-2665
- Hearst general subscription email: hearstcustserv@cdsfulfillment.com
- Hearst corporate telephone: 212-649-2000 for corporate matters, not routine reader support
- Hearst/Seventeen address: 300 West 57th Street, New York, NY 10019
- Official Seventeen website: Seventeen.com
- Hearst Seventeen brand page: Seventeen at Hearst
Seventeen does not currently publish fixed customer-service telephone hours for reader inquiries. Use email when telephone support is unavailable.
Is Seventeen Magazine Still Published?
Seventeen remains an active media brand, but it is now primarily digital rather than a regularly published U.S. subscription magazine.
Seventeen stopped regular print publication after its December 2018/January 2019 issue as the brand shifted its focus toward digital content. Special print editions have existed separately from the former recurring magazine schedule.
As a result, readers should be cautious with websites that still advertise an ordinary recurring Seventeen print subscription using outdated information.
The current Seventeen website focuses on online articles, newsletters, social media and digital content, and Hearst’s current Seventeen brand page does not advertise a recurring print subscription.
Best Seventeen Support Route by Issue
- General question or comment: Email mail@seventeen.com.
- Editorial feedback: Use Seventeen’s published general email and clearly identify the article or topic involved.
- Old Seventeen subscription: Contact Hearst Magazines at 1-800-888-2665.
- Old subscription billing or account record: Call Hearst or email hearstcustserv@cdsfulfillment.com with the information needed to locate the account.
- Newsletter problem: Use the unsubscribe or preference-management link in a legitimate Seventeen newsletter.
- Website problem: Describe the affected page, device, browser and error when contacting Seventeen.
- Advertising inquiry: Use the advertising information published through Seventeen rather than reader-support contacts.
- Corporate matter: Contact Hearst at its New York office rather than using an editorial email for corporate business.
Information to Have Before Contacting Seventeen or Hearst
- Your name and email address
- The Seventeen article, page or newsletter involved
- A link to the affected page when reporting a website problem
- The device and browser used if the issue is technical
- For an old print account, the subscriber name and mailing address
- Any old subscriber or account number that is still available
- An invoice, renewal notice or mailing label from an old subscription
- Date and amount of an unfamiliar Hearst charge
- Name of the company that originally sold the subscription, if known
- Copies of previous customer-service correspondence
Help With an Old Seventeen Magazine Subscription
Although Seventeen no longer operates like a regular recurring print magazine, some readers may still have questions about an older subscription, account, invoice or payment.
For these issues, contact Hearst Magazines general customer service at 1-800-888-2665 or email hearstcustserv@cdsfulfillment.com.
Have any surviving records available, including:
- Subscriber name
- Old mailing address
- Subscriber number
- Mailing label
- Invoice or renewal notice
- Subscription-agency information
- Charge date and amount
If Hearst cannot locate an old order, determine whether the subscription was originally purchased through an outside magazine seller, retailer, rewards program or other subscription agency.
Unexpected Seventeen or Hearst Subscription Charge
If a bank or card statement contains an unfamiliar magazine-related charge, first record the exact merchant description, amount and transaction date.
Search your email for old Hearst, Seventeen or magazine-subscription confirmations and ask other authorized card users whether they recognize the transaction.
For an apparent Hearst magazine charge, contact Hearst Magazines and ask which publication and account created the transaction.
Do not publish a complete card number, subscriber number, bank statement or account information in a public review.
If the transaction cannot be identified and you believe it is unauthorized, contact the financial institution using the number on the card or statement and follow its dispute procedure.
Seventeen Newsletter Help
Seventeen currently offers email newsletters with entertainment, celebrity, fashion, beauty, style and other content.
Readers can review the current Seventeen newsletter signup on the official website.
To stop a newsletter:
- Open a legitimate Seventeen email.
- Scroll to the bottom of the message.
- Select the unsubscribe or preference-management link.
- Follow the confirmation steps.
Unsubscribing from an email newsletter is different from resolving an old paid magazine subscription or billing issue.
Seventeen Website and Editorial Questions
Seventeen currently directs general questions and comments to mail@seventeen.com.
When contacting the editorial team about a particular article, include:
- The article headline
- The Seventeen.com URL
- The publication date when available
- A concise explanation of the question or concern
For a technical problem, include the device and browser being used and describe what happens when the page is opened.
Editorial contacts should not be expected to locate an old subscription account, issue a subscription refund or resolve a charge processed by another seller.
Seventeen and Hearst
Seventeen is part of Hearst Magazines. Hearst currently lists Seventeen at:
300 West 57th Street
New York, NY 10019
Hearst’s corporate telephone number is 212-649-2000.
The corporate number is intended for Hearst-level business and corporate inquiries. Routine reader questions should start with Seventeen’s published email, while legacy magazine-subscription matters should begin with Hearst Magazines customer service.
How to Escalate a Seventeen Customer Service Problem
- Identify whether the issue concerns editorial content, the website, a newsletter or an old print subscription.
- Use mail@seventeen.com for general Seventeen questions and comments.
- Use Hearst Magazines customer service for an older subscription, invoice or billing issue.
- Provide enough information to identify the article or legacy account without publishing sensitive information publicly.
- Keep copies of emails, invoices, old mailing labels and any cancellation or billing correspondence.
- If another subscription company processed the purchase, contact that seller directly about billing or refunds it controls.
- Use Hearst corporate contacts only when the appropriate ordinary support route has not resolved a matter that genuinely requires corporate attention.
Seventeen Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently displays a Seventeen rating of 0 out of 5 stars based on 0 reviews.
There are currently no customer reviews on this page, so there is not enough CustomerServiceNumbers.com feedback to identify reliable positive or negative customer-service trends.
What to Include in a Seventeen Review
Helpful reviews can explain:
- Whether the issue involved Seventeen or Hearst Magazines
- Whether it concerned editorial contact, a newsletter, website problem or older subscription
- Which support route was used
- How long it took to receive a response
- Whether an old account or charge could be identified
- Whether the requested problem was resolved
Privacy Warning for Seventeen Reviews
Do not publish an old subscriber number, mailing label, home address, personal email address, telephone number, payment information, password, private correspondence or other sensitive information in a public review.
Because Seventeen serves teens and young adults, do not post private information about a minor or another person when describing an experience.
Provide identifying account information privately to Seventeen, Hearst or the company responsible for the transaction.
Related Magazine Customer Service Pages
- Hearst Magazines Customer Service
- Cosmopolitan Customer Service
- ELLE Customer Service
- Vogue Customer Service
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers find customer-service information and share company reviews since 2004. We independently organize official contact routes and public customer feedback so readers can identify the appropriate business or publication to contact.
Share Your Seventeen Customer Service Experience
Have you contacted Seventeen or Hearst about a reader question, website issue, newsletter, older subscription, billing record or other concern? Leave a rating and review below. Explain which contact method you used, how long the response took and whether the issue was resolved.
Comments are moderated. Do not include subscriber numbers, mailing labels, addresses, phone numbers, email addresses, payment information, passwords or other sensitive personal information.
Customer Service Information Disclaimer
CustomerServiceNumbers.com is an independent consumer-information website and is not affiliated with Seventeen, Hearst Magazine Media, Inc., Hearst Magazines or Hearst Communications, Inc. Seventeen and Hearst do not provide customer support through this website.
Contact information, publication formats, newsletters and support procedures can change. Verify important information through Seventeen or Hearst before relying on an older subscription notice, email, advertisement or third-party website.