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Thrifty Customer Service – Complaints And Reviews

1-800-847-4389

Before renting a vehicle from Thrifty Car Rental, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Thrifty Car Rental is a well-known car rental company that offers a wide range of vehicles at competitive prices, known for their focus on value and customer service.

How to Contact Thrifty Car Rental

You can reach Thrifty Car Rental customer service using the following details:

  • Phone Number: 1-800-847-4389
  • Email Support: Thrifty Car Rental offers support through their online contact form available on their website.
  • Customer Service Hours: 24/7 support available
  • Corporate Address: Thrifty Car Rental (a subsidiary of The Hertz Corporation), 8501 Williams Road, Estero, FL 33928
  • Website: https://www.thrifty.com/

Thrifty Car Rental Customer Support Reviews and Complaints

When considering renting from Thrifty Car Rental, it’s helpful to review their customer service feedback. Thrifty Car Rental competes with other car rental companies like Enterprise, Hertz, and Budget. Customer reviews often highlight the affordability, the variety of vehicles available, and the customer service provided by Thrifty Car Rental, particularly for those seeking a cost-effective rental solution. However, some complaints focus on issues related to customer service, vehicle condition, and hidden fees.
Comparing Thrifty Car Rental with other car rental companies can help you determine which offers the best vehicles, pricing, and customer support for your travel needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.
Note: This website listing is not associated with Thrifty Car Rental. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Worst experience ever. Reserved a car with their Wild Card offer

June 11, 2018

Worst experience ever. Reserved a car with their Wild Card offer. They pick the car(compact or larger). When I arrived at my destination, I was offered a Ford F-150 pickup truck and told this was an upgrade. Take it or leave it. Thrifty policy- a truck is an upgraded car. I left it and Thrifty forever. Don’t fall for their misleading advertising and indifferent customer service.

Avatar for James W
James W

poor service at Jacksonville airport

June 4, 2018

poor service at Jacksonville airport and bad follow-up on my concerns. total run around on trying to resolve my issues.

Avatar for Erdman
Erdman
2.4
2.4 out of 5 stars (based on 888 reviews)

Worst experience ever. Reserved a car with their Wild Card offer

June 11, 2018

Worst experience ever. Reserved a car with their Wild Card offer. They pick the car(compact or larger). When I arrived at my destination, I was offered a Ford F-150 pickup truck and told this was an upgrade. Take it or leave it. Thrifty policy- a truck is an upgraded car. I left it and Thrifty forever. Don’t fall for their misleading advertising and indifferent customer service.

Avatar for James W
James W

poor service at Jacksonville airport

June 4, 2018

poor service at Jacksonville airport and bad follow-up on my concerns. total run around on trying to resolve my issues.

Avatar for Erdman
Erdman
CustomerServiceNumbers.com