Before choosing Ultra Mobile for your mobile service needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Ultra Mobile is a prepaid mobile carrier in the United States known for offering affordable plans with international calling options, operating on T-Mobile’s nationwide network.
How to Contact Ultra Mobile
You can reach Ultra Mobile customer service using the following details:
- Phone Number (Customer Support): 1-888-777-0446
- Email Support: Ultra Mobile does not provide a direct email for customer support; customers are encouraged to use the online contact form available on their website or manage inquiries through their Ultra Mobile account.
- Chat: Available through the Ultra Mobile website during business hours.
- Customer Service Hours: Support is available Monday to Friday, 6 AM to 6 PM (PT); Saturday and Sunday, 6 AM to 3 PM (PT).
- Corporate Address: Ultra Mobile, 1550 Scenic Avenue, Suite 100, Costa Mesa, CA 92626, USA
- Website: https://www.ultramobile.com/
Ultra Mobile Customer Support Reviews and Complaints
When considering using Ultra Mobile for your mobile service, it’s helpful to review customer service feedback. Ultra Mobile competes with other prepaid mobile carriers such as Mint Mobile, Cricket Wireless, Metro by T-Mobile, and Boost Mobile. Customer reviews often highlight the affordability of Ultra Mobile’s plans, particularly for users who need international calling and texting options. Many customers appreciate the simplicity of the plans and the ability to bring their own device. However, some complaints focus on issues related to network coverage, data speeds, and the responsiveness of customer support, especially regarding account management and service troubleshooting.
Comparing Ultra Mobile with other prepaid carriers like Mint Mobile, Cricket Wireless, Metro by T-Mobile, and Boost Mobile can help you determine which provider offers the best combination of pricing, service features, and customer support for your mobile needs.
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Note: This website listing is not associated with Ultra Mobile. The information and the reviews are a service provided by CustomerServiceNumbers.com.