Before signing up for service with Virgin Mobile, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. The company is a mobile virtual network operator (MVNO) that offers prepaid wireless services, known for its flexible plans and affordable pricing, particularly for younger users.
How to Contact Virgin Mobile
You can reach their customer service using the following details:
- Phone Number: Online Help Only
- Email Support: Virgin Mobile offers support through their online contact form available on their website.
- Customer Service Hours: Monday – Friday, 7 AM – 11 PM CT; Saturday – Sunday, 8 AM – 8 PM CT
- Corporate Address: Virgin Mobile USA, 6391 Sprint Parkway, Overland Park, KS 66251
- Website: https://www.virginmobileusa.com/
Virgin Mobile Customer Support Reviews and Complaints – Feedback
When considering signing up with Virgin Mobile, it’s helpful to review their customer service feedback. Virgin Mobile competes with other prepaid wireless providers like Boost Mobile, Cricket Wireless, and Metro by T-Mobile. Customer reviews often highlight the affordability, the flexibility of plans, and the customer service provided by Virgin Mobile, particularly for those seeking cost-effective wireless services. However, some complaints focus on issues related to customer service, network coverage, and account management.
Comparing Them with other wireless providers can help you determine which offers the best plans, pricing, and customer support for your mobile communication needs.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.
Note: This website listing is not associated with Virgin Mobile. The information and the reviews are a service provided by CustomerServiceNumbers.com.