Wayfair Customer Service Complaints And Reviews

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Wayfair Customer Service Reviews and Complaints

When considering shopping at Wayfair for your home furnishings and decor needs, it’s helpful to review Wayfair customer service reviews and complaints. Known for its extensive selection of furniture, home decor, and appliances, Wayfair has received various feedback from customers regarding their support and service. Reviews often highlight the quality and variety of products, while some complaints focus on issues like shipping delays and customer support responsiveness. Comparing Wayfair with competitors like Amazon, Overstock, Target, and IKEA can provide a broader perspective on customer service experiences in the home furnishings industry.

How to Contact Wayfair

To contact Wayfair, you can use the following information:

Customer Service Phone Number: 1-866-263-8325
Customer Service Hours: Monday – Sunday, 8 AM – Midnight ET
Corporate Phone Number: 1-617-532-6100
Home Office Address: 4 Copley Place, 7th Floor, Boston, MA 02116
Website: www.wayfair.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Wayfair for your home furnishings and decor needs.

Note: This website listing is not associated with Wayfair. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Wayfair does not provide support services directly through this website. For any questions or concerns about Wayfair products, contact their customer service representative directly.

Take me off Wayfair lists

September 29, 2018

This person is deceased. Please take off of your mailing lists. Gloucester, ON K1B 3E7

Dan W

Problems with chair from Wayfair

June 10, 2018

I ordered a dual-seat recliner, but it came with the center panel missing. Every time I have spoken to the customer service representative, they tell me it will be ship will be, then the last time I spoke to them, it will be shipped May 25. Called on June 1 was told that they would let us know. We have not heard from anyone. I am paying every month now, and we are having more problems with the left side not going down. Again was told someone would come check on it, nothing either get it fixed or come pick it up cause I am really tired, OK, no help. It has been since April.

Claudia F

Wayfair what is the status of my rug order?

April 8, 2018

Attn wayfair , you. Are shipping a rug I did not order I ordered a different rug please stop shipping immediately

Pamilla T

I thought Wayfair was a classy store!

April 7, 2018

I cancelled the out of stock curio and bought a different one instead. Today the cancelled curio was delivered to my door! Whats going on? The other curio was in the foyer where the deliverers could see it. When you cancel something months ago, it should be cancelled. I thought wayfair was a classy store. Won’t pay a fee for their mistake and will be reluctant to buy anything from them in the future!

Carol R

2.4

2.4 out of 5 stars (based on 884 reviews)

Excellent6%Very good3%Average52%Poor5%Terrible34%