Use this page to contact Paramount+ customer service for account help, billing, cancellations, refunds, streaming issues, login problems, live sports, app support, complaints, and customer reviews. Paramount+ is a streaming service with shows, movies, live sports, news, CBS programming, Showtime content on select plans, and programming from Paramount-owned brands.
Paramount+ Customer Service Phone Number and Contact Options
- Paramount+ Customer Service Phone: 1-888-274-5343
- Official Paramount+ Help Center: Paramount+ Help Center
- Official Contact Page: Paramount+ Contact Us
- Live Chat: Use the chat or speech-bubble option on the Paramount+ Help Center when available
- X / Twitter Support: @AskParamount
- Facebook Help: Paramount+ Help on Facebook
- Corporate Address: Paramount Skydance Corporation, 1515 Broadway, New York, NY 10036
- Official Website: ParamountPlus.com
Choose the Correct Paramount+ Support Route
Paramount+ support depends on how you subscribed, how you are billed, and what device or provider you use. Use the route below that best matches your issue.
- Direct Paramount+ subscription: Sign in to your Paramount+ account and use the Help Center, contact form, live chat, or customer-service phone number.
- Billing through Apple, Google Play, Amazon, Roku, Walmart+, a mobile carrier, TV provider, or internet provider: Contact that billing provider for subscription, cancellation, payment, refund, and account-linking questions.
- Login or password problem: Use the Paramount+ account and billing help section to reset your password or recover account access.
- Streaming error, buffering, black screen, audio issue, or app crash: Use the Paramount+ troubleshooting articles for your device and contact support if the issue continues.
- Unauthorized charge or unfamiliar Paramount+ billing: Contact Paramount+ support and your bank or billing provider through official channels.
- Cancellation or plan change: Use the cancellation route for the platform where you originally subscribed.
- Closed captioning, accessibility, or viewing assistance: Use Paramount+ Help Center resources or the official contact form.
- Corporate or media-company questions: Use Paramount’s corporate contact page, not the Paramount+ subscription support flow.
Information To Have Ready Before Contacting Paramount+
Before contacting Paramount+ customer service, gather the details that apply to your issue:
- Email address used for your Paramount+ account
- Subscription plan, billing date, and whether you subscribe directly or through a third party
- Billing platform, such as Apple, Google Play, Amazon, Roku, Walmart+, mobile carrier, TV provider, or internet provider
- Device type, app version, browser, operating system, and streaming device model
- Error code or exact error message shown on the screen
- Show, movie, live event, or channel affected by the problem
- Screenshot of the issue if support requests one, with private information hidden
- Case number or previous support messages if you already contacted Paramount+
- A short explanation of the problem and the resolution you are requesting
For public reviews, do not post your email address, phone number, password, payment details, full billing statement, account screenshots, device IDs, or information about children’s profiles.
Common Reasons Customers Contact Paramount+
- Account login, password reset, email change, or profile problems
- Billing questions, duplicate charges, unauthorized charges, or renewal issues
- Cancellation problems, plan changes, free trials, promotions, or bundle issues
- Refund requests or disputes about charges after cancellation
- Streaming errors, buffering, freezing, black screens, audio problems, or app crashes
- Live sports, local CBS station, news, or event availability issues
- Device compatibility, smart TV apps, Roku, Fire TV, Apple TV, mobile apps, or browser support
- Parental controls, profiles, PINs, closed captioning, subtitles, or accessibility questions
- Gift cards, promotional codes, student offers, bundles, and partner subscriptions
- Complaints about support responsiveness, billing outcomes, or technical problems
Billing, Cancellation, and Subscription Help
Paramount+ billing and cancellation depend on where you started the subscription. If you subscribed directly through ParamountPlus.com, sign in to your Paramount+ account and manage your subscription from the account page. If you subscribed through Apple, Google Play, Amazon, Roku, Walmart+, a TV provider, mobile carrier, or internet provider, the billing provider may control cancellation, refunds, payment changes, and plan changes.
CustomerServiceNumbers.com does not provide legal, financial, banking, or chargeback advice. For payment disputes, contact Paramount+, your billing provider, your bank, card issuer, or a qualified professional through official channels.
Unauthorized Charges and Account Security
If you see a Paramount+ charge you do not recognize, check whether the subscription was started through Paramount+, Apple, Google Play, Amazon, Roku, Walmart+, a mobile provider, TV provider, or another billing partner. Contact Paramount+ support and the billing provider listed on your statement. If you believe your account or payment method has been used without permission, change your password and contact your bank or card issuer through official channels.
Streaming Problems, Error Codes, and App Support
For streaming problems, start with the Paramount+ Help Center article that matches your device or issue. Common problems include buffering, freezing, black screens, playback errors, app crashes, login loops, audio problems, missing episodes, and live-event availability. If the issue continues, contact Paramount+ support with your device type, app version, internet connection details, and error code.
Live Sports, Local CBS, Showtime, and Content Availability
Paramount+ content can vary by plan, location, device, licensing rights, live-event schedule, and billing partner. If your issue involves live sports, a local CBS station, Showtime content, a missing episode, or an unavailable show or movie, check the Paramount+ Help Center and your subscription plan details before contacting support.
Closed Captioning, Accessibility, and Parental Controls
For closed captioning, subtitles, audio, parental controls, PINs, kids profiles, or accessibility-related support, use Paramount+ Help Center resources or contact Paramount+ through the official support form. If your issue involves a child profile, do not post the child’s name, viewing history, account email, or screenshots with private information in a public review.
Fraud, Privacy, and Safe Review Tips
When contacting Paramount+ or leaving a public review, protect your private information. Do not post your email address, password, payment-card details, billing statement, phone number, home address, account screenshots, device IDs, activation codes, or children’s profile information. If you receive a suspicious message claiming to be from Paramount+, use the official Paramount+ Help Center or app instead of clicking unknown links.
How to Escalate a Paramount+ Complaint
If your Paramount+ issue is not resolved after the first contact, keep a clear record and escalate through the correct billing or support route.
- Confirm where you are billed: Paramount+, Apple, Google Play, Amazon, Roku, Walmart+, a mobile carrier, TV provider, internet provider, or another partner.
- Use the Paramount+ Help Center, contact form, live chat, social support, or phone number for direct Paramount+ account issues.
- Contact the billing provider directly if the charge, cancellation, refund, or subscription is controlled by a third party.
- Save screenshots of error messages, billing pages, cancellation confirmations, support chats, and emails, but hide private information before sharing publicly.
- Ask Paramount+ or the billing provider for a case number, written confirmation, or cancellation confirmation when possible.
- For payment disputes, contact your bank, card issuer, billing provider, or a qualified professional through official channels.
Paramount+ Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently invites customers to share reviews about Paramount+ customer service. Useful reviews may discuss billing, cancellations, refunds, streaming errors, live sports, local CBS access, app performance, login problems, account security, third-party billing, response times, and complaint handling.
Please keep your review focused on your customer-service experience. Do not include private account information, passwords, payment details, full billing statements, screenshots with personal data, or information about children’s profiles in a public review.
Frequently Asked Questions About Paramount+ Customer Service
What is the Paramount+ customer service phone number?
Paramount+ customer service is commonly listed at 1-888-274-5343. The current official support experience also uses the Paramount+ Help Center, contact form, live chat, @AskParamount, and Facebook Help.
What is the best way to contact Paramount+ support?
Start with the Paramount+ Help Center or Contact Us page. Use the live chat option when available, or contact @AskParamount or Paramount+ Help on Facebook for support routing.
How do I cancel Paramount+?
Cancellation depends on where you subscribed. If you subscribed directly through Paramount+, sign in to your Paramount+ account. If you subscribed through Apple, Google Play, Amazon, Roku, Walmart+, a TV provider, mobile provider, or another partner, cancel through that billing provider.
Why am I still being charged after canceling Paramount+?
Check your billing statement to see whether the charge is from Paramount+ directly or from a third-party billing platform. Contact Paramount+ support and the billing provider shown on your statement. Keep cancellation confirmations and support messages.
How do I contact Paramount+ about an unauthorized charge?
Use the Paramount+ Help Center unauthorized-charge article and contact support. Also contact your bank, card issuer, or billing provider through official channels if the charge appears fraudulent.
How do I fix Paramount+ streaming errors?
Use Paramount+ troubleshooting articles for your device and error code. If the problem continues, contact support with the device model, app version, error code, internet details, and the show or event affected.
Does Paramount+ support live chat?
Paramount+ support pages reference live chat through the Help Center. Use the chat or speech-bubble option when it appears on the official support page.
Where is Paramount+ located?
Paramount+ is part of Paramount Skydance. Paramount Skydance Corporation lists corporate offices at 1515 Broadway, New York, NY 10036. Subscription support should usually go through the Paramount+ Help Center rather than corporate mail.
Related Resources
Customers comparing streaming and entertainment support options may also find these CustomerServiceNumbers.com pages useful: Netflix Customer Service, Hulu Customer Service, Disney+ Customer Service, and Xfinity Customer Service. For corporate-level information, see Paramount Corporate Office Headquarters.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has been helping consumers find customer-service contact information and share service experiences since 2004. We focus on clear contact details, complaint routing, review guidance, and practical escalation tips. CustomerServiceNumbers.com is not affiliated with Paramount+, Paramount Skydance Corporation, CBS, Showtime, or any billing provider.
Share Your Experience With Paramount+
Have you contacted Paramount+ about billing, cancellation, refunds, streaming issues, app errors, account login, unauthorized charges, live sports, local CBS access, Showtime content, third-party billing, or a complaint? Share your experience below to help other customers understand what to expect. Please do not include passwords, payment details, account screenshots, full billing statements, private contact information, or information about children’s profiles in your public review.
Page Update Note
This Paramount+ customer service page was updated on July 1, 2026, to verify current support routing, Help Center options, contact form, live chat, social support, phone support context, billing-platform routing, cancellation guidance, unauthorized-charge resources, corporate address context, related COH page, and live CSN review status.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not affiliated with Paramount+, Paramount Skydance Corporation, CBS, Showtime, or any third-party billing provider. This page is provided for informational purposes to help customers find official customer-service routes and share reviews. For billing disputes, financial questions, account security, legal issues, privacy rights, or payment-card concerns, contact Paramount+, your billing provider, your bank, your card issuer, or a qualified professional through official channels.
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