Cymax Stores Inc. Phone Number



 

Description

With Cymax PERFECTION is the philosophy of our online furniture business. We take the time to process your order with the utmost care, to ensure that your furniture needs are met to your satisfaction.



Phone Number

PhoneHint
1-866-740-9830Review Needed Please Comment
 

Comments

 out of   based on 38 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
10/11/2016 Cymax Stores Inc. - I ordered two Pulaski dressers. The delivery truck
I ordered two Pulaski dressers. The delivery truck only brought one dresser and it was a cheap Korean copy of the ones I had ordered. The dresser was refused. I called Cymax and was told that they had accidentally advertised the dressers that I had ordered wrong. This was a classic Bait and Switch scam.

FrankRead More
8/8/2014 Cymax Stores Inc. - I have never had such runaround with any company
I have never had such runaround with any company before. They keep coming up with all kind of excuses. last response said they were finally shipping my replacement part. never received !!! Order has been stretched out so long that paypal or google can do nothing to help. That is how they do business. keep putting you off until it is too late. This company is garbage. People Check out this company before buying anything. It is a nightmare!!!!!!!

DaveRead More
2/20/2014 Cymax Stores Inc. - I bought a hooker hall console from Cymax it was
I bought a hooker hall console from Cymax it was very poor quality
and was delivered broken the delivery people done a lot of damage to my yard.
I repacked this broken furniture thinking you would do the right thing.
It is still sitting where they left it 3 weeks ago.When I call you at 10 am Your
answering machine say to call at business hours between 8 am 4 pm

It sure is strange a company of your size has only one phone number.

order # vrc121-7833430 I will get a refund if I have to come to your office

In Reston Va

DennisRead More
1/25/2014 Cymax Stores Inc. - Cymax are crooks take your money and no customer service
Cymax are crooks take your money and no customer service or product. Promise updates on your email and do nothing. My credit card union with 8 million clients plus will go after them and put a red flag up for all future users using their card so no one can order future usage with this huge credit union.

johnRead More
8/31/2013 Cymax Stores Inc. - I love the White California Decor from Cymax Stores
I love WHITE.. california decor.. I saw and fell in love with this white coffee table.. it was delivered in three to five days..

my only conflict.. they did not tell me that it has to be assembled.. I LOVE THE LOOK AND THE PRICE... ALL IS WELL

JAN JANRead More
3/30/2013 Cymax Stores Inc. - I ordered two night stands. They came in and had
I ordered two night stands. They came in and had minor damage. I opted to keep one as it had very minor damage and was in an inconspicuous area. The other however, had more obvious and visible damage. I emailed them and was instructed to donate the piece to a charity and show proof it was donated. Then they would send a replacement. I thought this was a great idea. So I did as directed. When the replacement piece came, it too was damaged. So I emailed back again. I was given the same instructions. I emailed them and requested they send out another piece immediately as I did not want to wait another two + months for the piece. Now I cannot get a hold of anyone. I have to agree with the other commenters... DO NOT DO BUSINESS WITH THIS COMPANY, AND LET AS MANY PEOPLE AS YOU CAN KNOW. I know there is some legal action that can be taken, but it will cost more and take more time than what I already have invested in the night stand. I think cymax knows this too and that is why they are so brazen.

Mario G.

MarioRead More
11/14/2012 Cymax Stores Inc. - Over $2200 of furniture ordered in September.
Over $2200 of furniture ordered in September. After waiting over 6 weeks for delivery, requested cancellation. No response to cancellation request, told 10 days later that merchandise was shipped and cancellation request could not be honored even though the website site states that decision on cancellation will be made within 2-3 business days. I have recieved no furniture and company refuses to refund over $900. Beware, this company is dishonest, they are not reputable, customer service is non existant.

PhilipRead More
11/8/2012 Cymax Stores Inc. - Placed an order 10/14/12..... was promised
Placed an order 10/14/12..... was promised delivery for 10/23 - 10/25. It never came, was then promised delivery for 10/29, Never came, was then promised delivery of 11/2, never came and was again promised delivery no later than 11/6... My item is not only still not here but no one can seem to tell me exactly what wearhouse its in and when I can expect it. Really more than disatisfied at this point. I ordered a specific bed frame because of the height and I have a back problem. I also bought a new special mattress which is on my floor and has been since mid October. Obviously they don't care that it is hurting me to try to get down to my mattress and up from it each day. Thanks for nothing!!! So happy you took my money but never sent me the product.

Unless something drastically changes in the next day or two I WILL NEVER USE THIS COMPANY again and I WILL MAKE SURE TO TELL EVERYONE. Service has been terrible. No one seems to have a answer for me.

SheriRead More
9/29/2012 Cymax Stores Inc. - I purchased a Jamician dining room sideboard. The
I purchased a Jamician dining room sideboard. The furniture was received as promised by Cymax. However one of the doors was damaged. I tried with no success to E-mail as well as call customer service. The E-mails were returned & the calls were never returned. I did not want to return the sideboard I only wanted Cymax to replace the damaged door. Don't order from this site you will be one sorry customer. They do not stand behind their products. They will not respond in any way to you. I will tell everyone who asks not to order from them they are not to be trusted. I purchased the sideboard in August 2012 & it's now October 2012. I give up, I think I buy some paint & fix the door myself.

MariannRead More
9/28/2012 Cymax Stores Inc. - I thought I was the only customer who had these
I thought I was the only customer who had these experiences - these people need to be investigated by the FBI and the Canadian Government. Seems no one receives their merchandise. I will be calling the above agencies and BBB to report these problems. No wonder the company made 90 million dollars, they never have real people on the customer service lines and they lie and one never receives the merchandise. Sharran

SharranRead More
5/15/2012 Cymax Stores Inc. - my confirmation number 5963012 whe i will receive
my confirmation number 5963012 whe i will receive my tall dresser, please send a confirmation or email

mariaRead More
4/25/2012 Cymax Stores Inc. - I ordered a headboard from Cymax on April 9, 2012.
I ordered a headboard from Cymax on April 9, 2012. I received email which showed the status of my order as "in progress". This went on for several days after which I checked my Visa account to find out the $69.99 had already been charged to my account. Upon trying to contact Cymax by phone (what a joke) the wait time was exceedingly long. Finally, I did get to talk to a representative who tried to place the blame on the manufacturer as to the reason it hadn't shipped. I requested cancellation today (April 24) and credit applied to my Visa account. I find out they have to approve the cancellation and it could take 7-10 days for this credit to take place. Don't waste your time and especially your MONEY on this fly-by-night-company! They DON'T deliver!!!!

BettyRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):