Was an order wrong, a refund missing, a gift card rejected, or a restaurant complaint left unresolved? Start with the manager of the Darden-brand restaurant involved, then use that brand’s Guest Relations channel. Darden’s Orlando corporate number is not the best first contact for most dining problems.

Choose the brand first: Darden owns several restaurant brands, but it does not publish one universal guest-service number for every restaurant. Identify the brand, location, visit date, and ordering method before asking for help.

Darden Restaurants Contact Information

Darden corporate office: 1-407-245-4000 — corporate switchboard, not a universal restaurant complaint line
Office location: Darden Restaurants, Inc., 1000 Darden Center Drive, Orlando, FL 32837

Mailing address: Darden Restaurants, Inc., P.O. Box 695011, Orlando, FL 32869-5011
Official contact page: Darden Contact Us
Official company information: Darden brands and company information
Gift Card Services: 1-888-883-5575, Monday–Friday, 9 a.m.–6 p.m. Eastern
Gift Card email: giftcardservices@gift.darden.com
Employee benefits: 1-888-374-3343
Employee Relations: 1-800-932-2558
Privacy questions: privacy2@darden.com
Corporate office information: Darden Corporate Office Headquarters

The corporate switchboard is appropriate for corporate, investor, media, vendor, legal, real-estate, and other companywide matters. A local restaurant manager or the applicable brand’s Guest Relations team is normally better positioned to investigate a meal, order, payment, service, cleanliness, or refund complaint.

Which Restaurants Does Darden Own?

Darden’s current company page lists Olive Garden, LongHorn Steakhouse, Yard House, Ruth’s Chris Steak House, Cheddar’s Scratch Kitchen, The Capital Grille, Chuy’s, Seasons 52, and Eddie V’s. Darden says it owns and operates more than 2,200 restaurants.

Red Lobster is not a Darden restaurant. Darden completed its sale of Red Lobster in July 2014. Complaints, gift-card questions, orders, or reviews involving Red Lobster should be directed to Red Lobster rather than Darden.

Darden announced in February 2026 that the Bahama Breeze brand was being discontinued. Some locations closed, while other properties were designated for conversion to different Darden brands. Verify the current restaurant name and operating status before contacting support about a former Bahama Breeze location.

Guest Relations by Restaurant Brand

For a same-day dining, takeout, reservation, or order problem, call the restaurant shown on the receipt or location page. If the manager cannot resolve the issue, use the brand’s official contact page or verified Guest Relations number.

Olive Garden Guest Relations: 1-800-331-2729 or the official Olive Garden contact form
LongHorn Steakhouse Guest Relations: 1-800-793-4126 or the official LongHorn contact form
Cheddar’s Scratch Kitchen: 1-888-642-7336, Monday–Friday, 10 a.m.–4 p.m. Eastern, or Cheddar’s Contact Us

Other Darden brands: Use the contact or Guest Relations page on the brand’s official website and identify the restaurant location involved.

Number clarification: 1-800-331-2729 is currently published by Olive Garden as its Guest Relations number. It should not be described as the customer-service number for every Darden restaurant.

Orders, Refunds, Delivery, and Restaurant Complaints

Contact the restaurant manager promptly when food is missing, incorrect, underprepared, overprepared, damaged, late, or otherwise unacceptable. Keep the receipt, restaurant location, date and approximate time, order number, payment method, and photographs when relevant.

For an online or takeout order placed directly with a Darden brand, begin with the restaurant that prepared it. If Uber Eats, DoorDash, or another delivery service collected the payment, use that provider’s order-help process for delivery, driver, missing-item, or platform refund problems. The restaurant may still need to address food preparation or packaging.

A refund can take time to appear after a restaurant approves it. Ask for the refund amount, processing date, and confirmation. If it does not post within the stated period, follow up with the restaurant or Guest Relations and then the card issuer. Do not post a complete card number, bank statement, receipt barcode, or delivery address in a public review.

How to Escalate a Darden Restaurant Complaint

Speak with the manager or general manager of the restaurant involved.
Explain what happened, when it happened, and the specific correction requested.

Keep the receipt, order confirmation, photographs, manager’s name, and any refund confirmation.
If unresolved, contact the restaurant brand’s Guest Relations team and request a case or reference number.
Reply within the same case if the first response does not address the documented issue.

Use Darden’s corporate address or switchboard only when the brand-level complaint remains unresolved or involves an appropriate companywide matter.

Food Allergies, Food Safety, and Illness Reports

Medical and safety warning: Tell the restaurant about a food allergy before ordering. Darden-brand kitchens may use shared preparation areas, grills, and fryers, so cross-contact can occur. For trouble breathing, swelling, fainting, or another immediate medical emergency, call 911. Customer service is not a substitute for emergency care.

For an allergen question, contact the brand before visiting and review its current nutrition and allergen information. If you suspect foodborne illness, seek appropriate medical care, write down what was eaten, keep the receipt, notify the restaurant and Guest Relations, and report the illness to the local or state health department when appropriate. The CDC provides food-poisoning reporting guidance.

Do not post medical records, test results, prescription information, a home address, or another guest’s identity in a public review. Provide sensitive evidence directly to healthcare professionals, health authorities, or the company channel handling the report.

Darden Gift Card Help and Scam Warning

Use Darden Gift Card Services to check a balance, review terms, reload an eligible card, or request order help. Gift Card Services is available at 1-888-883-5575, Monday–Friday from 9 a.m.–6 p.m. Eastern.

Never give a gift-card number or PIN to someone demanding payment for taxes, utilities, bail, technical support, debt collection, prizes, employment, or an emergency. Darden warns that gift cards are used in payment scams. If the card information has already been shared, contact Gift Card Services immediately and preserve the card and receipt.

Darden Employee, W-2, Benefits, and Workplace Help

Current and former team members should use Darden’s employee-specific routes rather than a restaurant guest-service number. Darden lists 1-888-374-3343 for benefits-related questions and 1-800-932-2558 for employment questions or concerns. Former employees can use the W-2 link on Darden’s official contact page.

Darden Restaurants Reviews on CustomerServiceNumbers.com

The reviews attached to this listing should describe a restaurant currently owned by Darden or an interaction with Darden corporate support. Reviews about Red Lobster do not establish a current Darden customer-service trend because Red Lobster has not been owned by Darden since July 2014.

Review privacy reminder: Include the brand, city, approximate date, issue, management response, and resolution, but do not publish employee surnames, private contact details, full receipt or card numbers, gift-card PINs, medical records, home addresses, or photographs that identify other guests.

Frequently Asked Questions

What is Darden Restaurants’ corporate phone number?

Darden’s corporate office number is 1-407-245-4000. For an ordinary restaurant complaint, start with the restaurant manager or the Guest Relations team for that brand.

Is 1-800-331-2729 Darden customer service?

1-800-331-2729 is Olive Garden Guest Relations. It is not a universal support number for every Darden restaurant.

How do I complain about a Darden restaurant?

Contact the restaurant manager first. If the issue remains unresolved, use the brand’s Guest Relations number or contact form and request a reference number.

What is the Darden gift-card support number?

Darden Gift Card Services can be reached at 1-888-883-5575, Monday–Friday, 9 a.m.–6 p.m. Eastern.

Does Darden still own Red Lobster?

No. Darden completed the sale of Red Lobster in July 2014. Contact Red Lobster directly for current restaurant, order, gift-card, or complaint help.

Where is Darden Restaurants headquartered?

Darden’s office is at 1000 Darden Center Drive, Orlando, FL 32837. Its published mailing address is P.O. Box 695011, Orlando, FL 32869-5011.

Related Restaurant Customer Service Guides

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find company contact information and share customer-service experiences since 2004. This page uses Darden’s official company, contact, privacy, gift-card, employee-support, and brand information. Restaurant contacts, locations, hours, policies, gift-card terms, and brand ownership can change, so verify important information with Darden, the restaurant brand, or the location involved.

CustomerServiceNumbers.com is not affiliated with Darden Restaurants, Olive Garden, LongHorn Steakhouse, Cheddar’s Scratch Kitchen, Yard House, Ruth’s Chris Steak House, The Capital Grille, Chuy’s, Seasons 52, Eddie V’s, Red Lobster, or any restaurant location or delivery provider.

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Darden Restaurants Customer Service, Complaints & Reviews