FPL Phone Number Phone Number



 

Description

FPL Customer Service Telephone Number and Contact Information. Contact FPL Florida Customer Support and Customer Service. Also please leave your feedback on your customer service experience below.


Phone Number

PhoneHint
1-800-226-3545Press 0 at each prompt, ignoring messages.
 

Comments

 out of   based on 154 reviews.
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Date Rating Comment
8/9/2017 FPL Phone Number - really zero stars!! This is why the the human
really zero stars!! This is why the the human race will end soon!!

BeeelbopRead More
5/31/2017 FPL Phone Number - FPL is a terrible excise for a company.Almost
FPL is a terrible excise for a company.
Almost impossible to get in touch with a customer service representative.

TomRead More
4/18/2017 FPL Phone Number - This is the worst. No live person to talk to. I
This is the worst. No live person to talk to. I am moving and wanted to just have the name changed to the new owner as they are not moving until June. There was no option to continue service under another name. I had to discontinue service. No live person to explain that to. This is the worse I have ever seen. Glad I will be done with FPL. WE have Duke on the other side of Florida. Thank God.


LURead More
4/11/2017 FPL Phone Number - Disgraceful to have to go through such rigmarole
Disgraceful to have to go through such rigmarole to get a human being.
If you don't use a computer or electronic device how do you get information from FPL.



BarbaraRead More
3/29/2017 FPL Phone Number - FPL has not credited my account for the $90.00
FPL has not credited my account for the $90.00 payment I made on 3/23/2017. There is no viable way to speak to anyone at FPL.
Made double payment so my service is not discontinued.
Dissatisfied.

Bruce G.


BruceRead More
12/20/2016 FPL Phone Number - Very frustrating!
Very frustrating!

Debbie Read More
12/7/2016 FPL Phone Number - I don't have a phone, no way to get in tough with
I don't have a phone, no way to get in tough with FPL Poor way to run any organization especially when they have been granted an increase in our rates.

LindaRead More
12/4/2016 FPL Phone Number - There is no excuse for not having a human answer a
There is no excuse for not having a human answer a call, FPL is supposed to be a customer service company REALLY?, can't get information on the computer, can't talk to anyone, been trying for a month, what about our senior citizens who do not have a computer or can't get to a store to pay their bill?, SHAME ON YOU; if you do not pay your bill your service is disconnected, automation has destroyed our lives in many ways and there is "NO LIGHT AT THE END OF THE TUNNEL".

NiniRead More
12/1/2016 FPL Phone Number - This is an outrage. For over a month, I have
This is an outrage. For over a month, I have schedule a power disconnect/ reconnect on a huge estate on Jupiter Island. Between the owner preparations and my company preparations... thousands have been spent. On the big morning while everyone is getting ready, the service representative calls our field supervisor to inform them they will be late because of emergencies. It has now been almost 4 hours and thousands in being spent between the owner and us waiting. No phone calls from the FPL service rep, won't respond to our calls, the service center goes straight to voice mail. There is no one to complain to or talk to about who is going to absorb these cost.
Ok, amazingly enough FPL has shown up while writing this review. The operator said that he was not out on emergency calls, that his truck was in for scheduled maintenance!!! Really??? So, I was lied to!! To top it off, he took one look at the transformer and said that he could not cut power off because this particular transformer did not have a built in cut off switch. That I should call FPL and make arrangements to have the FPL transformer changed to a unit that could be switched off. Really!!!! It's not my transformer... it belongs to FPL. Why did the service planner not know this? The service truck tech said he inform his people in the office months ago when I first started making preparations for this.
So, I have lodged a formal complaint for this whole hectic day. I'm suppose to hear back from an FPL representative tomorrow to discuss this issue. Anyone out there want to place bets that call doesn't come?

RayRead More
11/21/2016 FPL Phone Number - no customer service go in circles trying to get
no customer service go in circles trying to get someone. its impossible to get a rep. if you do thy know nothing
budget billing is a scam!

The web site is not user friendly. if i didn't check i would have a late for not mannually paying the bill.
i didn't any information explaining it.

i have been on hold for 10 min trying to tech dept.

F P L charges high rates with no service.
can't talk to to a rep and unless you can get through the prompt jungle!

dianeRead More
11/16/2016 FPL Phone Number - FPL has the worst customer service!! I was having
FPL has the worst customer service!! I was having problems with the power to my house [power kept going off & lights flickering]. I called multiple times & spoke with two different supervisors. They said that from their end it was not FPL & that I needed to contact an electrician. I had an electrician come to my house at 8:30 PM as an emergency. It cost me $250 dollars. When he evaluated my electrical box he said it was FPL not giving me enough power, only 67 volts from the pole. I had to call FPL again to try & get someone out to my home. Buy the grace of god there was an FPL truck a few blocks away from my house & I convinced him to please look into the problem. He was excellent, climbed up the electrical pole, & replaced whatever needed to be replaced, restoring power. He laughed about FPL customer service & said that they they are clueless!!!

CarlosRead More
11/3/2016 FPL Phone Number - FP&L has horrible customer service. Can never
FP&L has horrible customer service. Can never speak to a person. Only 50 million prompts. When I finally get through recording says my wait time would be under a minute yet I sat on hold for over 20!!!

TristinRead More
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