FPL Customer Service Number – Complaints And Reviews

1-800-226-3545

FPL Customer Service Reviews and Complaints

When considering using Florida Power & Light (FPL) for your electricity service needs, it’s helpful to review FPL customer service reviews and complaints. FPL is the largest electric utility in Florida, serving millions of customers across the state. The company is known for its commitment to reliable service, clean energy initiatives, and competitive rates. FPL has received various feedback from customers regarding their support and service. Reviews often highlight the reliability of electricity service, the ease of online account management, and the availability of energy-saving programs, while some complaints focus on issues like billing accuracy, rate increases, and customer support responsiveness. Comparing FPL with competitors like Duke Energy, TECO, PSEG, TXU, Tampa Electric, Alabama Power, and Gulf Power can provide a broader perspective on customer service experiences in the utility industry.

How to Contact FPL

To contact FPL, you can use the following information:

  • General Customer Service Phone Number: 1-800-226-3545
  • Power Outage Reporting: 1-800-468-8243
  • Customer Service Hours: Monday – Friday, 7 AM – 8 PM ET; Saturday, 8 AM – 5 PM ET
  • Corporate Office Address: 700 Universe Boulevard, Juno Beach, FL 33408
  • Website: www.fpl.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using FPL for your electricity service needs.

Note: This website listing is not associated with FPL. The information and the reviews are a service provided by CustomerServiceNumbers.com.

FPL does not provide support services directly through this website. For any questions or concerns about FPL services, contact their customer service representative directly.

FPL Customer Service

2 Homes using FPL stop one and keep the other

July 27, 2018

I have moved and now have 2 places using fpl. I need to stop electric at in Bonita Springs Fl. but still want electric left on at in Estero Fl. All I get when calling the 800 number is a recording and I’m not getting anywhere with it

Avatar for Claudia B
Claudia B

Need help with FPL customer service

July 19, 2018

You said on your bill that I could report my phone number so you could contact me if need be. I have spent almost a half hour trying to find out how to do that, trying many apps before I finally found this one. My phone number is. My name and email are below. However, my computer doesn’t work well so PLEASE send a letter or call about an emergency. ALL of us are not rich enough to have expensive emails or phones.

Avatar for Mary M
Mary M

I am very very very displeased with FPL

July 12, 2018

I am very, very, very displeased with the proactive response to the tree threat to the power line feeding my FPL service. My call was to be proactive to a pending issue, but preventative measures to keep service at peak performance do not appear to be a mission of your organization.

Avatar for Dana S
Dana S
2.4
2.4 out of 5 stars (based on 889 reviews)

2 Homes using FPL stop one and keep the other

July 27, 2018

I have moved and now have 2 places using fpl. I need to stop electric at in Bonita Springs Fl. but still want electric left on at in Estero Fl. All I get when calling the 800 number is a recording and I’m not getting anywhere with it

Avatar for Claudia B
Claudia B

Need help with FPL customer service

July 19, 2018

You said on your bill that I could report my phone number so you could contact me if need be. I have spent almost a half hour trying to find out how to do that, trying many apps before I finally found this one. My phone number is. My name and email are below. However, my computer doesn’t work well so PLEASE send a letter or call about an emergency. ALL of us are not rich enough to have expensive emails or phones.

Avatar for Mary M
Mary M

I am very very very displeased with FPL

July 12, 2018

I am very, very, very displeased with the proactive response to the tree threat to the power line feeding my FPL service. My call was to be proactive to a pending issue, but preventative measures to keep service at peak performance do not appear to be a mission of your organization.

Avatar for Dana S
Dana S
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