J.C. Whitney & Co. Phone Number



 

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Today, more than 90 years since Israel Warshawsky began recycling used auto parts, the Warshawsky

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1-800-603-4383 Hint Needed - Please Comment
 

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 out of  based on 48 reviews.
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6/18/2014 J.C. Whitney & Co. - the worst service ever stay away from them
the worst service ever stay away from them

harold stein Read More
4/6/2014 J.C. Whitney & Co. - The letter to JC Whitney customer service:I can
The letter to JC Whitney customer service:
I can take steps to protect myself also - from other people's stupid decisions. Trying to order this product today took 3 tries because of your people, who were ignorant on how to look up, and verify the application for what I was trying to purchase, could not tell what they were looking at. After 3 times, utilizing online chat, and telephone, taking over a hour in all, I finally was able to place the order for the pieces left out of my order from earlier this week. When I ordered the first kit, no one had the slightest inclination that what I ordered was only half of the system.

Since I will be traveling and desperately need this order to finish the installation, and you cannot decide when you will release the shipment, I can simply get the part from Summit Racing - who WILL ship it to my North Carolina shop, without making me wait two days to decide if I am legitimate or not. In the future they will get all of our business, instead of most of it.

I try to never deal with companies who outsource call centers to foreign countries, as it is always a problem sooner or later - and I know that the 175 guys in our collector car clubs fell even stronger about this than I do. After being a JC Whitney customer for 44 years, I'm done. Please take me off of you mailing list. If you move back from the Philippines, maybe we will consider becoming a customer again - then again, bad service comes from the top down.

This would have never happened when the old man was alive - Mr. Warshawsky was too good of a businessman to jerk a long time customer around, just to save money - and yes, I met him back in the 1960's at Wally Rank's car show, and again later, when the company was still down off of Milwaukee Avenue? in Chicago.


alan Read More
3/1/2014 J.C. Whitney & Co. - had a problem with my tonneau cover (my mistake)
had a problem with my tonneau cover (my mistake) MAX TOOK CARE OF IT PROMPTLY WITH NO DELAYS THANKS MAX EXT 1180.

PETER SOWDEN Read More
11/12/2013 J.C. Whitney & Co. - J.C. Whitney customer review
I have contacted customer service 3 times by phone, and once by email and was given no help whatsoever. . I placed this order on 11-11-13 at 3p.m. In reviewing the order, I realized that it was the wrong part number. I immediately called customer service and talked to Hanna, at which time she told me the order would be canceled and I would receive a cancellation confirmation email. The next morning (11-12) I received an email telling me that the part had been shipped. I then called customer service again and talked to Joe, who was no help at all with this matter. I again called customer service and talked to Hanna again, who seemed totally confused, and put me on the line with her supervisor who was rude, and offered me no help with this at all. I do not think it is fair that I should be charged with return shipping when the mistake was made by YOUR customer service by not cancelling this order as promised. I have done business with J.C. Whitney in the past, but will no longer do business due to this shoddy customer service practice. It is deceiving, and does not provide good customer service by lying to customers. Any company who ships our jobs overseas will never get my business again.


Chaz Read More
11/3/2013 J.C. Whitney & Co. - I have Never hade trouble with JC Whitney

I have Never hade trouble with JC Whitney before. I purchased a power window and door
lock kit. The power windows work fine but the door locks do not work. The mechanic that
installed the kit part # 80199D, the relay did not work, part #80157-SR.
Called JC, was told to call mgf., no response. JC said to return the kit. That would leave holes in the panels. It cost $200 to have it installed. No one what to do except
send me in a circle.


Robert Read More
8/27/2013 J.C. Whitney & Co. - J.C. Whitney Review - Horrible customer service
Horrible customer service. I have never had to jump through so many hoops because of a company's error. Even though they made a mistake, it took me from Aug. 3 until Aug. 26 to get a refund (and it still hasn't appeared on my credit card). Their overseas customer service team has very little information (and even less power to do anything useful) when it comes to tracking and resolving problems.

After dealing with JC Whitney's lousy customer service and shady business practices, I gave up on them and found the same part for less on Amazon.com.

Clark Read More
6/8/2013 J.C. Whitney & Co. - Contacted J.C. Whitney and US Auto parts Network,
Contacted J.C. Whitney and US Auto parts Network, Ink. as the box was smashed, the hardware and instructions were missing for the hitch. The wire harness was not in the package, and one part was not even what I ordered! Approximately 5 hours of phone calls to the Philipines and where ever else I could get numbers for, have thus far been completely unsatisfactory. Never had a problem with J.C. Whitney before but will never do business with them again! There should be a negative star option because they don't even deserve a 1 star rating.

Penny Read More
11/8/2012 J.C. Whitney & Co. - I placed an order for a cool air intake and I
I placed an order for a cool air intake and I received an air filter...
WTF! you know? LIA(laughing in anger) I needed that piece on my car, now I'm delayed with this nonsense.
Who do I contact so that I can return this filter and get what I really ordered?!

Please help! anyone?

Mario Read More
8/28/2012 J.C. Whitney & Co. - Placed an order on 8/23/12. Received confirming
Placed an order on 8/23/12. Received confirming E-mail stating order would be shipped in 24-48 hours and tracking # sent by E-mail. It is now 8/28/12 and after 5 calls (answered by Customer service in the Philipines) I have no information. I was told I would receive a e-mail with the info but no luck. This is the worst experience I have had with ordering on the internet. I shall never again place an order with JCW.













Tony Read More
8/10/2012 J.C. Whitney & Co. - I can't get on your website although I have tried
I can't get on your website although I have tried even sitting next to my wifi. Is there a way to get to a specific area of yor site without having to down load your entire site?

Karen Read More
7/30/2012 J.C. Whitney & Co. - I ordered some bug guards for my dads truck as a
I ordered some bug guards for my dads truck as a birthday present, they took the money out of my account, and not even 12 hours later I got an email saying they were out of stock on the products I ordered. It never said they were out of stock and even when I checked after I got the email it still never said they were out of stock. I don't get how you cam charge someone's account and then tell them you are out of stock, it should say it on the website.

Needless to say, I will never be shopping at J C wittney again.

Samuel Read More
6/21/2012 J.C. Whitney & Co. - I HAVE BEEN DEALING WITH JCW FOR MANY YEARS AS DID
I HAVE BEEN DEALING WITH JCW FOR MANY YEARS AS DID MY FATHER AND GRAND FATHER,
THIS IS LIKE A VERY BAD DREAM THAT WITHOUT A DOUBT CAME TRUE.TO DEAL WITH
POOR SERVICE (ALSO CUSTOMER SERVICE) AND PEOPLE THAT YOU CANNOT UNDERSTAND.
AND THE LIST GOES ON!!!!!!!! I WILL NOT EVER GO TO JCW FOR A D;; THING.
"YOU CAN TAKE THAT TO THE BANK"

MIKE Read More
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