Need help with a Bulova watch, repair, warranty claim, replacement band, or Bulova.com order? Call Bulova customer care at 1-800-233-3350. Representatives are available Monday through Friday from 9 a.m. to 8 p.m. Eastern.
Bulova Customer Service Contact Information
- Customer care, orders, parts and repairs: 1-800-233-3350
- Bulova Hotline: 1-800-228-5682
- Customer-service hours: Monday–Friday, 9 a.m.–8 p.m. Eastern
- Help Center and chat: Bulova Help Center
- Written support request: Submit a Bulova support ticket
- Official website: Bulova.com
Which Bulova Support Route Should You Use?
- Watch repair or warranty claim: Follow Bulova’s service-request and shipping instructions.
- Band, strap, or additional links: Call customer care or submit a parts request.
- Bulova.com order or return: Use the Help Center, online order lookup, or customer-care number.
- Product or operating question: Search the Help Center for the watch manual or speak with customer care.
- Corporate correspondence: Use the New York headquarters information below. The corporate office is not the primary repair or order-support department.
Bulova Watch Warranty
Bulova timepieces are generally protected by a three-year limited warranty. Warranty coverage is subject to Bulova’s current terms, eligible purchase requirements, product condition, and proof of purchase.
Customers who purchased from an authorized U.S. retailer can register their Bulova watch to validate the warranty and make future service more efficient.
Review Bulova’s current warranty information before submitting a claim. Coverage outside the United States can differ by country and purchase location.
How to Send a Bulova Watch for Repair
Bulova handles warranty and non-warranty repairs through its authorized service center. Before shipping your watch, download and complete the current Bulova service-request form and keep a copy for your records.
U.S. repair center:
CWA
Dept R Dock C2
4321 W. Sam Houston Parkway N., Suite 170
Houston, TX 77043
Bulova recommends securely packing the watch in a small padded shipping box and using a trackable, insured carrier. Bulova states that it is not responsible for packages lost or stolen before reaching the service center.
After receiving and entering the repair into its system, Bulova generally allows two to four weeks for assessment before service begins. Customers are notified of charges not covered by warranty.
Repair-shipping warning: Do not send the original presentation box or packaging you want returned. Bulova states that incoming packaging is discarded. Include the completed service-request form and back up any photographs, receipts, tracking information, or appraisal documents before shipping.
See the complete Bulova repair instructions before mailing the watch.
Bulova.com Returns and Refunds
Eligible watches, clocks, and jewelry purchased directly from Bulova.com may be returned within 30 days of delivery. Returned products must be unworn and in their original condition, with Bulova packaging, inserts, removed bracelet links, and any gift-with-purchase items.
Bulova does not accept returns for products purchased from retail partners. Those purchases are subject to the original seller’s return policy.
Bulova advises allowing up to two weeks for an accepted return to be processed after it reaches the facility. The refund may then take another seven to ten days to appear, depending on the financial institution. Gift cards and expedited shipping charges are nonrefundable.
Start an eligible return through the Bulova return page. Contact customer care immediately about an order mistake because cancellation or modification may not be possible once an order is submitted.
Bulova Bands, Straps and Additional Links
Call 1-800-233-3350 or submit a request through the Help Center to ask about replacement straps, bands, or bracelet links. Have the watch model number and the specific part needed available.
Bulova recommends using an experienced watch technician when bracelet links must be installed or removed. Parts availability and installation charges can vary.
Bulova Corporate Headquarters
Bulova
Empire State Building
350 Fifth Avenue, 29th Floor
New York, NY 10118
United States
Corporate telephone: 1-212-497-1875
Use customer care rather than the corporate office for watch repairs, parts, warranty claims, returns, or order assistance.
Related Watch Customer Service Pages
Bulova Customer Service Reviews
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CustomerServiceNumbers.com has published customer-contact information since 2004. We compare listings with current official sources and keep verified contact information separate from reader-submitted reviews. Bulova’s telephone numbers, hours, warranty, repair process, return policy, and visible CSN reviews were checked on August 14, 2026.
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Page Update Note: This page was reviewed on August 14, 2026. It provides Bulova customer-service numbers, hours, watch repair instructions, warranty and return information, corporate-office details, and independent customer reviews.