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Reach Cadillac Roadside Assistance Customer Service

Before relying on Cadillac Roadside Assistance, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Cadillac Roadside Assistance is a service offered to Cadillac owners for emergency roadside support, including towing, battery jump-starts, and flat tire changes.

How to Contact Cadillac Roadside Assistance

You can reach Cadillac Roadside Assistance using the following details:

Phone Number: 1-800-224-1400
Email Support: Cadillac Roadside Assistance offers support through their online contact form available on the Cadillac website.

Customer Service Hours: 24/7 support available
Website: https://www.cadillac.com/owners/roadside-assistance

Cadillac Roadside Assistance Support Reviews and Complaints

When considering using Cadillac Roadside Assistance, it’s helpful to review their customer service feedback. Cadillac Roadside Assistance competes with other roadside assistance services like AAA, OnStar, Dodge, and Allstate. Customer reviews often highlight the promptness and reliability of Cadillac’s roadside services, as well as the peace of mind it provides to Cadillac owners. However, some complaints focus on issues related to service availability and response times.
Comparing Cadillac Roadside Assistance with other services can help you determine which company offers the best support for your emergency roadside needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your roadside assistance provider.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Cadillac Roadside Assistance.

Note: This website listing is not associated with Cadillac Roadside Assistance. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Cadillac Roadside Assistance does not provide support services directly through this website. For any questions or concerns about Cadillac Roadside Assistance services, contact their customer service representative directly.

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3.0

3.0 out of 5 stars (based on 3 reviews)

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Terrible

Cadillac Disappointing Repair Service

May 20, 2015

Cadillac, Not able to assist me for several hours and was stranded in a bad part of town. Had to drive car unsafely to dealership a few miles away. Next tow avail was 2-3 hrs from original onstar request or wait till morning. Unacceptable service!

Lisa

Cadillac Roadside Assistance Question

March 27, 2015

Cadillac, I have Cadillac Roadside Service medallions from a purchase in 1999. These were intended to be attached to the keys so that in the event they were lost anyone could drop them in a mailbox and they would be sent to you. The question is: Are these still valid? I just bought (leased) a 2015 Cadillac SRX and I will use the medallions with these keys if you are still providing the service. The medallions have serial numbers and were registered to me however I’m sure the address you have associated with them would not be my current location.

John S

Cadillac Roadside Assistance Issue

May 26, 2014

Caddy won’t start , appears battery is dead.

William F

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Reach Cadillac Roadside Assistance Customer Service