Category: Consumer Products Customer Service Information – Reviews

Consumer Products customer service, company phone numbers, addresses, chat links, email, websites and more contact information. Also, reviews, ratings, feedback and complaints regarding the companies customer service performance.

  • Farberware Customer Service: Product Support, Warranty and Reviews

    Finding the correct Farberware customer service department depends on the product. Farberware is a licensed brand, and cookware, appliances, cutlery, flatware, food storage, coffee percolators, glassware, and other products may be supported by different companies. Before calling, check the product label, packaging, instruction manual, warranty document, or receipt to identify the product category, model number, and company responsible for support.

    The telephone number 1-800-809-7166 is the primary Consumer Relations line for Farberware cookware and stainless-steel tea kettles handled by Meyer Corporation. It is not the correct support number for every product carrying the Farberware name.

    Farberware Customer Service Numbers by Product

    Support hours are not published in the central Farberware directory for every licensee. Confirm current hours directly with the company responsible for the product.

    How to Identify the Correct Farberware Support Company

    Farberware Licensing Company permits multiple companies to manufacture, distribute, and support different product categories under the Farberware name. This is why two products with the same brand name may have different customer-service telephone numbers, warranty terms, websites, mailing addresses, and return procedures.

    Before contacting support, look for:

    • The product category, such as cookware, microwave, coffee percolator, knife set, flatware, food-storage container, or electric appliance
    • The complete model or item number
    • The name of the manufacturer, distributor, importer, or licensee
    • A customer-service number printed on the product label, packaging, instruction manual, or warranty card
    • The retailer and purchase date
    • Any safety-certification or electrical label
    • The country where the product was purchased

    The company name may appear in small print near wording such as “manufactured for,” “distributed by,” “imported by,” “licensed by,” or “under license from Farberware Licensing Company, LLC.”

    Farberware Cookware Customer Service

    Meyer Corporation handles Farberware cookware and stainless-steel tea-kettle support. This category includes many Farberware pots, pans, skillets, saucepans, stockpots, cookware sets, nonstick cookware, stainless-steel cookware, bakeware, and related products sold through FarberwareCookware.com and major retailers.

    Information to Have Before Contacting Cookware Support

    • Product name or cookware collection
    • Item or model number when available
    • Purchase date and retailer
    • Receipt or other proof of purchase
    • Description of the defect or problem
    • When the problem first appeared
    • How the product was used, cleaned, and stored
    • Clear photographs of the entire product and affected area
    • Any support ticket or prior correspondence

    Do not mail cookware to the Consumer Relations address until Farberware Cookware has reviewed the claim and provided instructions. An unsolicited shipment may not contain enough information to identify the customer or process the claim.

    Farberware Cookware Limited Lifetime Warranty

    Farberware Cookware provides a limited lifetime warranty to the original purchaser for qualifying defects in materials and workmanship under normal household use for the life of the cookware.

    When a defect is verified, Farberware may replace the defective part or item. If the original product is no longer available, Farberware may substitute a cookware item of similar value.

    What the Cookware Warranty Generally Does Not Cover

    • Accidental damage
    • Misuse or abuse
    • Commercial or restaurant use
    • Normal wear and tear
    • Scratches
    • Stains or discoloration
    • Overheating damage
    • Damage caused by improper cleaning or care
    • Incidental or consequential losses

    Some older Farberware products may have different warranty wording. Review the warranty included with the product and submit the claim to the company responsible for that specific category.

    How to Submit a Farberware Cookware Warranty Claim

    1. Visit the official Farberware Cookware warranty page.
    2. Select the option to submit a warranty claim.
    3. Provide the product, purchase, and contact information requested.
    4. Upload clear photographs showing the complete product and claimed defect.
    5. Keep the receipt and original product while the claim is reviewed.
    6. Follow the shipping, disposal, replacement, or additional-document instructions provided by Consumer Relations.

    A lifetime warranty does not necessarily mean that every worn, scratched, stained, overheated, or damaged product will be replaced. Coverage depends on whether the issue qualifies as a defect under the warranty.

    FarberwareCookware.com Orders, Returns and Refunds

    This section applies to qualifying purchases made directly through FarberwareCookware.com. Products purchased from Walmart, Target, Amazon, a department store, or another retailer follow that seller’s return policy.

    Direct-Store Return Requirements

    Farberware Cookware generally requires direct-store returns to meet the following conditions:

    • The item is returned within 30 days of receipt.
    • The item remains in new, unused condition.
    • The item is returned in its original packaging.
    • The original purchase receipt is included.
    • The customer follows the return instructions issued by the support team.

    Used items are not accepted under the standard direct-store return policy. Shipping charges are nonrefundable. Approved refunds are issued to the original form of payment, and a credit-card refund may take up to two billing cycles to appear.

    To begin a return, use the Farberware Cookware Help Center, select Submit a Ticket, and choose Return Request. Farberware states that its support team generally responds with return instructions within one to three business days.

    Canceling an Online Cookware Order

    Call 1-800-388-3872 as soon as possible to request cancellation of an order placed through FarberwareCookware.com. Orders can normally be canceled only before the warehouse begins processing them.

    Submitting an email or ticket does not guarantee that the order will be stopped before shipment. If cancellation is no longer possible, ask whether the purchase qualifies for a return after delivery.

    Wrong, Missing or Damaged Direct Order

    Contact Farberware Cookware promptly when an order arrives damaged, contains the wrong item, or is incomplete. Keep the following:

    • Order confirmation
    • Shipping carton
    • Carrier label
    • Interior packaging
    • Photographs of damage
    • Photographs of the product received
    • Delivery date and tracking information

    Do not publish the complete order number, shipping address, telephone number, email address, receipt, or carrier label in a public review.

    Farberware Appliance Support

    Farberware-branded electric appliances do not all use the cookware customer-service department. The responsible company depends on the appliance type, model, retailer, and information printed on its label or manual.

    Portable Kitchen Electric Appliances

    Farberware’s official customer-service directory currently directs portable kitchen electric-appliance customers to Walmart support at 1-855-451-2897.

    Examples may include certain:

    • Air fryers
    • Pressure cookers
    • Slow cookers
    • Toasters
    • Blenders
    • Food processors
    • Electric grills or griddles
    • Deep fryers
    • Rice cookers
    • Other countertop appliances

    Always confirm the support number in the appliance manual or on its electrical rating label. Similar-looking Farberware appliances may have been distributed by different companies during different years.

    Microwave Ovens and Certain Portable Appliances

    Farberware’s central support directory lists Englewood Marketing Group for microwave ovens and certain portable appliances:

    Have the microwave model number, serial number, purchase date, retailer, wattage, error message, and a description of the problem ready. Do not attempt to open or repair a microwave cabinet because internal high-voltage components can remain dangerous even when the appliance is unplugged.

    Farberware Coffee Percolator Support

    Farberware’s official support directory lists Spectrum Brands for coffee percolators at 1-800-231-9786.

    Before calling, determine whether the product is an electric percolator or a stovetop percolator. Farberware Cookware may handle certain stovetop cookware products, while an electric percolator may be supported through the appliance company identified in the manual or product label.

    Farberware Cutlery, Kitchen Tools and Gadgets

    Lifetime Brands supports Farberware cutlery, gadgets, and kitchen tools at 1-800-252-3390.

    This category may include:

    • Kitchen knives and knife sets
    • Cutting boards
    • Peelers
    • Can openers
    • Spatulas and utensils
    • Measuring tools
    • Cooking gadgets
    • Food-preparation accessories

    Lifetime Brands’ corporate headquarters at 1000 Stewart Avenue, Garden City, NY 11530 should not be presented as the universal Farberware customer-service address. Lifetime Brands is associated with particular licensed product categories, not every product sold under the Farberware name.

    Farberware Flatware and Food-Storage Support

    Farberware’s official directory lists more than one provider for flatware. Check the packaging or product markings to determine which company distributed the item.

    Senior Brands is also listed for Farberware food-storage products. Include the product type, approximate purchase date, retailer, item number, and photographs when requesting support.

    Other Farberware Product Categories

    Porcelain Enamel and Beverage Products

    Farberware’s official support directory lists Alfay Designs at 1-732-366-5324 for categories that include porcelain enamel, certain tea kettles, travel mugs, carafes, French presses, stovetop espresso makers, and waste bins.

    Use the official Farberware Goods contact page when the product packaging identifies Alfay Designs or Farberware Goods as the responsible company.

    Glassware, Cleaning Products and Kitchen Textiles

    Best Brands Consumer Products is listed at 1-212-685-1657 for Farberware-branded glassware, cleaning products, and kitchen textiles.

    Verify that Best Brands is named on the product or packaging before submitting a claim. Another licensee may have handled a similar Farberware product during a different period.

    Farberware Retailer Returns Versus Manufacturer Warranties

    A retailer return and a manufacturer warranty claim are different processes.

    • Retailer return: Used when a product is being returned within the store’s eligible return period. The retailer determines the deadline, receipt requirements, refund method, and applicable exclusions.
    • Manufacturer or licensee warranty: Used when a product has an alleged covered defect. The responsible Farberware licensee determines warranty eligibility and the available repair, replacement, or other remedy.
    • Direct FarberwareCookware.com return: Applies only to qualifying products purchased directly through that website.

    If a Farberware product was purchased from a retailer such as Target, Walmart, Amazon, Costco, or a department store, contact the retailer quickly if the item arrived damaged, was incorrect, or failed during the return period.

    Contacting a manufacturer or licensee does not necessarily pause or extend a retailer’s return deadline.

    Farberware Recalls and Product-Safety Notices

    Product recalls are tied to specific item numbers, model numbers, importers, distributors, manufacturers, dates, and hazards. A recall involving one Farberware product does not mean that all Farberware products are recalled.

    Historical U.S. Consumer Product Safety Commission notices have involved Farberware-branded products such as certain:

    • Fruit slicers and corers
    • Fondue-set burners
    • Electric toaster models
    • Children’s feeding spoons

    To check a product:

    1. Locate the exact model and item number.
    2. Record the company named as importer or distributor.
    3. Search the U.S. Consumer Product Safety Commission recall database.
    4. Follow the remedy and contact instructions in the recall notice.
    5. Do not continue using a recalled product when the notice instructs consumers to stop.

    If an electric appliance sparks, smokes, overheats, melts, emits a burning odor, shocks the user, or has a damaged cord, unplug it when safe and stop using it. If cookware, glassware, cutlery, or another product breaks in a way that creates a cutting, choking, burn, or contamination hazard, preserve the product and packaging when safe and contact the responsible company.

    How to Escalate a Farberware Complaint

    Because Farberware uses multiple licensees, the first escalation step is confirming that the complaint has been sent to the company responsible for the product.

    1. Identify the product category and licensee. Check the product, packaging, manual, warranty, and official Farberware support directory.
    2. Contact the correct support department. Do not send an appliance complaint to cookware Consumer Relations or a cookware claim to a cutlery distributor.
    3. Request a case or ticket number. Save all emails, photographs, receipts, and shipping records.
    4. State whether the request is a return, warranty claim, replacement-part request, recall remedy, or safety complaint.
    5. Ask for supervisor review. If the first representative cannot resolve the matter, request escalation within the same company.
    6. Contact the retailer when appropriate. A newly purchased damaged or defective product may still qualify under the seller’s return policy.
    7. Use the CPSC route for a serious safety hazard. Consumers may report unsafe products through the CPSC when appropriate.

    Information to Include in a Farberware Complaint

    • Type of Farberware product
    • Model or item number
    • Manufacturer, importer, distributor, or licensee listed on the product
    • Retailer and purchase date
    • Receipt or proof of purchase
    • Description of the problem
    • Date the problem began
    • Any injury, property damage, overheating, breakage, or other safety concern
    • Support numbers or departments already contacted
    • Case, claim, or ticket number
    • Requested resolution

    Possible resolutions include troubleshooting, replacement parts, warranty review, product replacement, return authorization, refund review, recall remedy, order correction, missing-shipment investigation, or a written explanation of why the claim is not covered.

    Farberware Licensing Company and Corporate Contacts

    Farberware Licensing Company, LLC administers licensing of the Farberware brand. Its business contact information is:

    The licensing office is not the primary consumer-service department for cookware, appliances, cutlery, microwaves, flatware, storage, glassware, or other Farberware products. Farberware Licensing Company directs consumers to the appropriate licensee listed in its official customer-service directory.

    Meyer Corporation supports Farberware cookware and bakeware, while Lifetime Brands supports categories such as cutlery, gadgets, and kitchen tools. Neither company should automatically be described as the universal parent company or support provider for every Farberware-branded product.

    Farberware Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows Farberware with 0 out of 5 stars based on zero reviews.

    No Farberware customer reviews have been submitted to this page. Therefore, there are currently no review dates, positive themes, complaint themes, response-time patterns, warranty outcomes, or support experiences to summarize.

    The absence of reviews does not indicate positive or negative customer-service performance. Future reviews will be evaluated based only on the experiences actually submitted to this page.

    Farberware Customer Service Frequently Asked Questions

    What is the Farberware customer service phone number?

    Farberware does not have one consumer-support number for every product. For cookware and stainless-steel tea kettles, call Meyer Corporation at 1-800-809-7166. Other Farberware product categories use different companies and numbers.

    What are Farberware Cookware customer service hours?

    Farberware Cookware lists telephone support Monday–Friday, 7:30 a.m.–4:30 p.m. Pacific Time, excluding holidays.

    How do I contact Farberware about a microwave?

    Farberware’s official support directory lists Englewood Marketing Group for microwave ovens and certain portable appliances at 1-844-918-0509 or customerservice@emllc-usa.com.

    How do I contact Farberware about an electric appliance?

    The correct company depends on the appliance. Farberware’s central directory lists Walmart support at 1-855-451-2897 for portable kitchen electric appliances. Check the product manual and label before calling.

    Who handles Farberware knives and kitchen tools?

    Lifetime Brands supports Farberware cutlery, gadgets, and kitchen tools at 1-800-252-3390.

    Who handles Farberware coffee percolators?

    Farberware’s official customer-service directory lists Spectrum Brands at 1-800-231-9786 for coffee percolators. Confirm whether the product is an electric or stovetop model and check the manual for the responsible company.

    Does Farberware cookware have a lifetime warranty?

    Qualifying Farberware cookware is covered by a limited lifetime warranty for the original purchaser against defects in materials and workmanship under normal household use. Exclusions include misuse, accident, commercial use, normal wear, scratches, stains, discoloration, and overheating.

    How do I file a Farberware cookware warranty claim?

    Use the warranty page at FarberwareCookware.com, submit the requested product and purchase information, and upload photographs of the product and claimed defect. Keep the cookware until Consumer Relations provides instructions.

    Can I return used cookware to FarberwareCookware.com?

    The standard direct-store return policy requires the item to be new, unused, in its original packaging, and returned within 30 days of receipt with the original purchase receipt.

    How do I cancel a FarberwareCookware.com order?

    Call 1-800-388-3872 immediately. Cancellation is generally available only before warehouse processing begins.

    Is Farberware owned by Lifetime Brands?

    That description is incomplete. Farberware is administered as a licensed brand, and different companies handle different product categories. Lifetime Brands supports Farberware cutlery, gadgets, and kitchen tools, while Meyer Corporation supports cookware and other licensees support appliances, flatware, storage, and additional products.

    What is the Farberware corporate address?

    Farberware Licensing Company, LLC lists 300 First Avenue, Needham, MA 02494 for licensing and business inquiries. Consumers should contact the appropriate product licensee rather than sending routine product complaints to the licensing office.

    How do I check whether a Farberware product was recalled?

    Locate the exact model, item number, and distributor, then search the U.S. Consumer Product Safety Commission recall database. Follow the contact and remedy instructions in the specific recall notice.

    Compare Farberware With Other Kitchenware Companies

    Customers comparing cookware, kitchen appliances, warranty coverage, product support, and retailer service may also find these CustomerServiceNumbers.com pages useful:

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate company-support information and share customer-service experiences since 2004.

    We are an independent consumer-help website and are not owned or operated by Farberware Licensing Company, Meyer Corporation, Lifetime Brands, Spectrum Brands, Walmart, Englewood Marketing Group, Cambridge Silversmiths, Senior Brands, Alfay Designs, Best Brands Consumer Products, or any retailer.

    Because Farberware products are handled by multiple licensees, our goal is to help consumers identify the correct company before calling, submitting a warranty claim, returning a product, mailing an item, or sharing sensitive information.

    Share Your Farberware Customer Service Experience

    Have you contacted Farberware support about cookware, bakeware, a microwave, coffee percolator, electric appliance, knife, kitchen tool, flatware, food-storage item, glassware, warranty claim, direct online order, retailer return, product defect, or safety concern?

    Leave a review below and explain:

    • What type of Farberware product was involved
    • Which company was listed on the product or packaging
    • Which support number or website you used
    • Whether you initially reached the correct licensee
    • Whether the matter involved a warranty, return, order, replacement part, or safety concern
    • How long the response took
    • Whether the issue was resolved

    Privacy warning: Do not publish complete serial numbers, order numbers, warranty claim numbers, support ticket numbers, return authorizations, receipts, shipping labels, home addresses, telephone numbers, email addresses, payment-card information, bank information, account passwords, or photographs containing private information.

    Page Update Note

    This Farberware customer service page was updated on July 22, 2026, to explain Farberware’s licensed-brand support structure, correct cookware contact hours and addresses, distinguish Meyer Corporation from Lifetime Brands and other licensees, add product-specific telephone numbers, update cookware warranty and direct-store return guidance, add recall and safety information, improve complaint-escalation instructions, and confirm the live CustomerServiceNumbers.com review status.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Farberware Licensing Company, LLC, Meyer Corporation, Lifetime Brands, Spectrum Brands, Walmart, Englewood Marketing Group, Cambridge Silversmiths, Senior Brands, Alfay Designs, Best Brands Consumer Products, or any retailer, distributor, importer, manufacturer, or service provider mentioned on this page.

    This page is provided for informational, complaint, and review purposes only. CustomerServiceNumbers.com does not process Farberware orders, returns, refunds, warranty claims, product registrations, recalls, repairs, replacements, or safety reports.

    Licensees, support telephone numbers, hours, email addresses, warranty terms, return policies, recall remedies, corporate addresses, retailers, and product categories can change. Confirm the responsible company through Farberware’s official support directory, the product label, packaging, manual, warranty, retailer, or current recall notice before shipping a product or providing personal information.

  • Fitbit Customer Service: Google Health, Warranty and Account Help

    Fitbit customers commonly need help with a tracker that will not sync, an account that was not moved to Google, a blank screen, short battery life, a warranty request, an unexpected Premium charge, or a recalled Ionic smartwatch. The Fitbit app became the Google Health app in May 2026, so current account, subscription, and troubleshooting instructions may now use the Google Health name.

    For U.S. Fitbit support, call 1-877-623-4997 or use the official Google Health Contact Us tool. Contact options and availability can vary by issue, account, device, and region.

    How to Contact Fitbit Customer Service

    Support-hours note: Google’s current Contact Us process displays the available support options after the customer selects an issue and region. Do not assume that every telephone, callback, or chat option is available 24 hours a day for every type of problem.

    Email note: Fitbit does not currently promote one universal direct customer-service email for every account, billing, device, and warranty problem. Use the official Contact Us flow so the request reaches the correct Google Health or Fitbit support team.

    Best Fitbit Support Route by Issue

    • Device will not sync, pair, charge, or turn on: Use Fitbit or Google Health device troubleshooting and then contact Fitbit support.
    • Old Fitbit account no longer works: Use Google Health account-migration guidance and contact support promptly.
    • Google Account login or recovery problem: Use Google Account Recovery rather than relying only on Fitbit device support.
    • Warranty replacement: Use the Fitbit warranty-claim tool and obtain authorization before mailing the device.
    • Google Store return: Start the return through Google Store order history within the applicable return period.
    • Retailer purchase: Contact Amazon, Best Buy, Target, Walmart, a carrier, or the original seller for its return policy.
    • Google Health Premium billing: Identify whether Google Play, Apple, Google, or another provider processed the subscription.
    • Ionic smartwatch: Stop using it and use the dedicated recall route.
    • Skin irritation or discomfort: Remove the device, clean and dry the band and wrist, and obtain appropriate medical advice when symptoms persist.
    • Device is hot, swollen, smoking, or has a damaged battery: Stop using and charging it and contact support after addressing any immediate fire or injury risk.
    • Health-reading concern: Contact a qualified healthcare professional for medical interpretation or urgent symptoms.
    • Privacy or data request: Use the privacy and account tools connected to the Google Account or Fitbit service.

    The Fitbit App Is Now the Google Health App

    Beginning May 19, 2026, Google changed the Fitbit mobile app to the Google Health app. The new app continues to support compatible Fitbit watches and trackers while combining Fitbit activity, exercise, sleep, heart-rate, wellness, and Premium features with Google Health services.

    Customers may now see:

    • The Google Health name instead of Fitbit in the app store
    • A Google Health app icon
    • Google Health Premium instead of Fitbit Premium
    • Google Account sign-in requirements
    • Google Health support pages for Fitbit devices
    • Google Store warranty and return tools

    Do not delete the app or create another account merely because the Fitbit name changed. First verify that the installed application is the official Google Health app from Google.

    Fitbit Account Migration to Google

    Google required remaining legacy Fitbit accounts to move to a Google Account. After May 19, 2026, users could no longer access Fitbit services through an unmigrated Fitbit account.

    Google also stated that it would begin processing deletion of unmigrated Fitbit-account data on July 15, 2026.

    If You Missed the Fitbit Migration Deadline

    1. Do not create multiple replacement accounts.
    2. Open the official Google Health app.
    3. Try the Google Account that may have been selected during an earlier migration.
    4. Check email accounts for migration or Google Health messages.
    5. Use Google Account Recovery if the Google login is unavailable.
    6. Contact Fitbit or Google Health support immediately.
    7. Explain whether the old Fitbit account contained important historical data.

    Account or data recovery may not be possible after deletion has been completed. CustomerServiceNumbers.com cannot access, migrate, or restore Fitbit data.

    Information to Have for an Account-Migration Complaint

    • Email previously used for Fitbit
    • Possible Google Accounts
    • Device model
    • Approximate account-creation date
    • Date of last successful login
    • Migration messages or screenshots
    • Whether a family or child account was involved
    • Whether Premium was active
    • Whether data had previously been exported

    Provide this information only through official private support channels. Do not publish account emails or health records in a public review.

    Fitbit Device Will Not Sync

    A synchronization problem can involve Bluetooth, mobile permissions, an outdated app, an incompatible operating system, low battery power, another connected phone, account migration, or a temporary service problem.

    Basic Sync Troubleshooting

    1. Charge the Fitbit device.
    2. Confirm that Bluetooth is enabled.
    3. Update the Google Health app.
    4. Update the phone’s operating system.
    5. Confirm that the app has required Bluetooth, background, notification, and location permissions.
    6. Restart the Fitbit device.
    7. Restart the phone.
    8. Keep the tracker close to the phone.
    9. Confirm that the correct Google Account is signed in.
    10. Check whether the device is still paired with another phone or account.

    Do not factory-reset the tracker until you understand whether unsynchronized data could be lost and the official instructions recommend the reset.

    Fitbit Will Not Turn On or Has a Blank Screen

    A blank or unresponsive display can result from an empty battery, charger problem, frozen software, damaged screen, liquid exposure, impact, battery failure, or an internal hardware defect.

    Before contacting support:

    • Use the charger made for the exact Fitbit model.
    • Clean and dry the charging contacts.
    • Try another compatible USB power source.
    • Allow sufficient charging time.
    • Follow the official restart instructions for the model.
    • Check for vibration, lights, or synchronization despite the blank display.
    • Inspect the screen and housing for cracks, swelling, or separation.

    Do not pry open the case, puncture the battery, substitute an incompatible charger, or attempt an unauthorized battery replacement.

    Fitbit Battery Drains Quickly

    Battery life can be affected by:

    • Always-on display
    • GPS use
    • Frequent notifications
    • High screen brightness
    • Voice-assistant use
    • Frequent synchronization
    • Continuous health features
    • Cold or hot temperatures
    • Weak Bluetooth connection
    • Battery age
    • Recent software updates

    Compare actual battery life with the current specifications for the exact model. Battery estimates vary by features, settings, age, network conditions, and use.

    Battery Swelling, Heat, Smoke, or Odor

    Stop using and charging a device that becomes unusually hot, swells, separates at the case, emits smoke, leaks, or produces a chemical or burning odor.

    • Disconnect it from power when that can be done safely.
    • Keep it away from combustible materials.
    • Do not puncture, crush, bend, or open it.
    • Do not place a damaged lithium-ion device in household trash.
    • Contact emergency or fire services when there is an immediate hazard.
    • Contact Fitbit support for device-specific instructions.

    Fitbit Skin Irritation and Wear-and-Care Help

    Google advises users to keep a Fitbit device clean and dry, avoid wearing it too tightly, and give the wrist regular breaks.

    If you experience redness, soreness, itching, tingling, numbness, burning, stiffness, swelling, or another discomfort:

    1. Remove the device.
    2. Wash and dry the wrist.
    3. Clean and dry the band according to its instructions.
    4. Do not put the device back on while the skin remains irritated.
    5. Contact Fitbit support if the product appears damaged or defective.
    6. Consult a qualified medical professional if symptoms persist or are severe.

    Users with eczema, allergies, asthma, nickel sensitivity, or other skin sensitivities may be more likely to experience irritation.

    Reduce the Risk of Irritation

    • Do not wear the band overly tight.
    • Dry the device and wrist after swimming, washing, or heavy sweating.
    • Remove the device while applying sunscreen or insect repellent.
    • Clean the band using only approved methods.
    • Give the wrist a break for approximately an hour after extended wear.
    • Use Fitbit-authorized bands that fit the device correctly.

    Fitbit Limited Warranty

    Fitbit-branded hardware purchased in the United States generally carries a one-year limited warranty against qualifying defects in materials and workmanship.

    Warranty coverage may provide a repair, replacement, or another remedy at Google’s discretion.

    Warranty Coverage Generally Does Not Include

    • Accidental damage
    • Cracked screens caused by impact
    • Loss or theft
    • Normal wear and battery aging
    • Discoloration or stretched bands
    • Misuse or abuse
    • Fire, flood, or another external cause
    • Unauthorized repair or modification
    • Use outside the product instructions
    • Improper voltage or charging equipment
    • Use with incompatible third-party products

    The exact warranty depends on the device, country, purchase date, seller, and warranty document supplied with the product.

    How to File a Fitbit Warranty Claim

    1. Open the official Fitbit warranty-claim tool.
    2. Sign in to the Google Account associated with the device.
    3. Select the device and describe the problem.
    4. Complete the recommended troubleshooting.
    5. Provide proof of purchase when requested.
    6. Obtain a return authorization.
    7. Follow the supplied packing and shipping instructions.
    8. Save the case number and return tracking.

    Information to Prepare

    • Device model
    • Serial number
    • Purchase date
    • Original seller
    • Receipt or order number
    • Google Account used with the device
    • Description of the defect
    • Troubleshooting already completed
    • Photographs when the device is physically damaged
    • Previous support case number

    Do not mail a device without authorization. The correct destination can depend on the product, country, claim, and replacement process.

    Fitbit Warranty Replacement Complaints

    A warranty complaint may involve:

    • Claim shown as outside the warranty period
    • Missing proof of purchase
    • Accidental damage exclusion
    • Replacement shipment delay
    • Return package not received
    • Non-return charge
    • Replacement device with a different color
    • Refurbished replacement
    • Replacement that will not pair
    • Repeated failure after replacement

    Keep the original case number, return authorization, shipping receipt, delivery confirmation, replacement serial number, and all support messages.

    Google Store Fitbit Returns

    Most eligible products purchased directly from the Google Store can be returned within 15 days after receipt.

    Start the return through the Google Store account that placed the order. Confirm:

    • Return deadline
    • Eligible product
    • Return label
    • Required accessories
    • Packaging instructions
    • Refund method
    • Return tracking

    A normal return is separate from a warranty claim. A customer who is outside the return period may still have warranty rights when the device is defective.

    Fitbit Purchased From Amazon, Best Buy, Target or Another Retailer

    The original seller controls its normal return and exchange policy.

    Contact the retailer for:

    • Return deadline
    • Price adjustment
    • Wrong item
    • Missing package
    • Damaged shipment
    • Marketplace-seller dispute
    • Refund to the original payment method

    Contact Fitbit support for technical troubleshooting and applicable manufacturer-warranty claims. Do not wait for a warranty response if the retailer’s shorter return deadline is about to expire.

    Google Health Premium and Fitbit Premium Billing

    Fitbit Premium is now increasingly identified as Google Health Premium. The membership can provide additional coaching, insights, scores, and other paid features, depending on the device, region, and current service.

    Premium may have been purchased through:

    • Google Play
    • Apple App Store
    • The Fitbit or Google Health app
    • A Google or Fitbit account
    • A promotional device trial
    • Another authorized billing provider

    How to Cancel Google Health Premium

    1. Open the Google Health app.
    2. Open the account or membership settings.
    3. Select Google Health Premium.
    4. Select the option to manage or cancel the membership.
    5. Complete the cancellation through Google Play or Apple when redirected.
    6. Confirm the expiration date.
    7. Save the cancellation confirmation.

    Deleting the Google Health app, disconnecting the tracker, removing the device from Bluetooth, or closing an old Fitbit account does not necessarily cancel Premium.

    Google Play Subscription

    Manage the subscription in Google Play under Payments and subscriptions. Google Play controls Google Play refund requests.

    Apple Subscription

    Manage the subscription through Apple Account subscription settings. Apple controls refund requests for subscriptions billed through Apple.

    Premium Trial

    Many device offers include a limited Premium trial that converts to paid service unless canceled. Record the activation date, trial length, renewal price, and billing provider.

    Unrecognized Fitbit or Google Health Charge

    An unfamiliar charge may relate to:

    • Google Health Premium
    • A Fitbit Premium trial renewal
    • Google Play
    • Apple App Store
    • A Google Store hardware purchase
    • An accessory or replacement band
    • A family member’s subscription

    Check Google Play purchase history, Apple subscriptions, Google payments, Google Store orders, family-account activity, and email receipts.

    If the charge is unauthorized, use the billing provider’s official unauthorized-transaction process and contact the bank or card issuer promptly.

    Fitbit Ionic Smartwatch Recall

    The U.S. Consumer Product Safety Commission recalled Fitbit Ionic smartwatches because the lithium-ion battery can overheat and cause burns.

    • Affected model: Fitbit Ionic FB503
    • Recall support: 1-888-925-1764
    • Hazard: Battery overheating and burn risk
    • Remedy described by the CPSC: Refund after the recalled device is returned through the approved process

    Owners should stop using a recalled Ionic, even if it appears to function normally or has not previously become hot.

    Do not:

    • Continue wearing the watch
    • Charge it to test the battery
    • Sell or give it to another person
    • Place it in household trash
    • Open or puncture the battery
    • Mail it without the recall packaging and instructions

    Fitbit Heart Rate, Sleep and Health Data Questions

    Fitbit and Google Health features can provide wellness and fitness information, but general device readings are not guaranteed diagnoses or substitutes for professional medical care.

    Readings can be affected by:

    • Device placement
    • Band tightness
    • Movement
    • Skin contact
    • Cold temperatures
    • Tattoos
    • Circulation
    • Device settings
    • Software or synchronization problems
    • Feature availability

    Contact a qualified healthcare professional for symptoms, diagnoses, treatment decisions, medication changes, or urgent health concerns.

    Call emergency services for chest pain, breathing difficulty, fainting, signs of stroke, severe allergic reaction, or another medical emergency. Do not wait for a wearable reading or customer-service response.

    Missing Fitbit Data

    Missing steps, workouts, sleep, heart rate, or historical data may result from:

    • Failure to sync
    • Signing in to the wrong Google Account
    • Incomplete account migration
    • Device reset
    • App permissions
    • Phone replacement
    • Manual deletion
    • Service interruption
    • Unsupported or retired device features

    Before resetting anything:

    1. Confirm the Google Account.
    2. Check whether data appears on another device or web service.
    3. Attempt a normal sync.
    4. Update the app.
    5. Record the dates and data types that are missing.
    6. Contact support.

    Exporting or Deleting Fitbit and Google Health Data

    Use the official account and privacy tools to export or delete available Fitbit and Google Health information.

    Before deleting an account:

    • Export any information you want to keep.
    • Cancel active Premium subscriptions separately.
    • Confirm which Google Account is affected.
    • Review child and family account consequences.
    • Save necessary warranty and order information.

    Deleting an account can be permanent after the applicable waiting or processing period.

    Lost or Stolen Fitbit Device

    When a tracker or watch is missing:

    • Check the last synchronization time.
    • Check normal charging and storage locations.
    • Review Bluetooth proximity.
    • Remove payment cards from the wearable when supported.
    • Change account credentials if account security is in doubt.
    • Review Google Account devices and security activity.
    • Contact the bank when a wallet or payment feature may be exposed.

    The limited warranty generally does not replace a lost or stolen device.

    Fake Fitbit Support and Account Scams

    Be cautious of fake Fitbit telephone numbers, warranty agents, Premium refund offers, account-migration emails, recall websites, and replacement-device offers.

    Warning signs include:

    • A request for a Google password or verification code
    • A demand for gift cards or cryptocurrency
    • A fee to migrate an account
    • A request for remote access to a phone or computer
    • An unofficial Ionic recall website
    • A caller promising a warranty replacement before reviewing the device
    • A request for a complete payment-card number by email
    • A message threatening immediate data deletion unless money is paid

    Use official Google, Fitbit, Google Health, Google Store, and CPSC pages. Do not rely only on a telephone number displayed in a search advertisement.

    How to File a Fitbit Complaint

    1. Use the official Google Health Contact Us tool.
    2. Select the exact device, account, billing, warranty, or subscription issue.
    3. Complete reasonable troubleshooting.
    4. Request a support case number.
    5. Save chat transcripts, emails, screenshots, and callback information.
    6. Identify whether Google, Apple, Google Play, a retailer, or another provider controls the unresolved step.
    7. Ask for supervisor review when the first response does not resolve the issue.

    What to Include in a Fitbit Complaint

    • Device model
    • Purchase date and seller
    • Google Account supplied privately
    • App version and phone model
    • Device firmware version when available
    • Date the problem began
    • Troubleshooting completed
    • Support case number
    • Warranty or return status
    • Subscription billing provider
    • The specific resolution requested

    Possible resolutions include troubleshooting, account-migration assistance, data review, replacement authorization, return instructions, Premium cancellation, billing-provider referral, recall assistance, or a written explanation of warranty denial.

    How to Escalate an Unresolved Fitbit Complaint

    1. Reply through the existing support case. Keep the case history together.
    2. Ask for supervisor review. State what remains unresolved.
    3. Use Google Store support for direct orders. Device technical support may not control the retail refund.
    4. Contact the original retailer. Use the seller for its return and shipment obligations.
    5. Contact Google Play or Apple for app-store billing. Fitbit cannot always refund another platform’s charge.
    6. Use the CPSC recall route for Ionic. Do not treat it as an ordinary warranty claim.
    7. Preserve evidence. Save case numbers, receipts, return tracking, subscription confirmations, screenshots, and error messages.

    Fitbit Company, Google Ownership and Address Information

    Google completed its acquisition of Fitbit in 2021. Fitbit products and services are now part of Google’s consumer health and hardware organization.

    • Fitbit service entity for most U.S. users: Fitbit LLC
    • Fitbit agreement-party address listed in current terms: 215 Fremont Street, San Francisco, CA 94105
    • Formal U.S. notice address listed in current terms: Fitbit LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043
    • Parent company: Google LLC
    • Google parent organization: Alphabet Inc.
    • Google corporate switchboard: 1-650-253-0000
    • Fitbit customer support: 1-877-623-4997

    The Google corporate switchboard and corporate addresses are not substitutes for device troubleshooting, Google Account recovery, Google Store returns, warranty authorization, Premium cancellation, Apple billing, or Ionic recall support.

    Do not mail a watch, tracker, charger, damaged battery, return, or warranty device to a corporate address without written authorization.

    Fitbit Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows Fitbit with 0 out of 5 stars based on zero reviews.

    No Fitbit customer reviews have been submitted to this page. There are therefore no visible review dates, positive themes, complaint themes, warranty outcomes, synchronization experiences, Premium billing results, migration problems, or customer-support patterns to summarize.

    The displayed 0 out of 5 reflects the absence of submitted ratings. It should not be interpreted as an actual zero-star rating assigned by Fitbit customers.

    Fitbit Customer Service Frequently Asked Questions

    What is the Fitbit customer service phone number?

    U.S. customers can call 1-877-623-4997. The official Contact Us tool shows current support options for the selected issue and region.

    Is Fitbit customer service available 24 hours?

    The current general Contact Us process does not publish one universal 24-hour schedule for every call, callback, and chat issue. Check the official contact tool for current availability.

    What is Fitbit’s customer service email?

    Fitbit does not currently promote one universal email for every customer-service issue. Use the official Google Health Contact Us form.

    Is the Fitbit app gone?

    The Fitbit app became the Google Health app beginning May 19, 2026. Compatible Fitbit devices continue to work through the new app.

    Why can’t I sign in with my old Fitbit account?

    Legacy Fitbit-account access ended after May 19, 2026. Users were required to move to a Google Account. Contact support immediately if the account was not migrated.

    Was unmigrated Fitbit data deleted?

    Google said it would begin processing deletion of unmigrated Fitbit-account data on July 15, 2026. Recovery may not be possible after deletion is completed.

    How long is the Fitbit warranty?

    Fitbit-branded hardware generally has a one-year limited warranty in the United States. Coverage and remedies depend on the product, purchase date, seller, country, and cause of failure.

    Does the Fitbit warranty cover a cracked screen?

    Accidental impact damage is generally excluded from the standard limited warranty. Check whether another protection plan applies.

    How do I return a Fitbit purchased from Google?

    Start the return through Google Store order history. Most eligible Google Store products can be returned within 15 days after receipt.

    Can I return a Fitbit to Amazon or Best Buy?

    The original retailer controls its return policy. Contact Fitbit separately for manufacturer-warranty support.

    How do I cancel Fitbit Premium?

    Open the Google Health app and manage Google Health Premium. Complete the cancellation through Google Play or Apple when that store processed the subscription.

    Does deleting the Fitbit or Google Health app cancel Premium?

    No. The recurring subscription must be canceled through the billing provider.

    What should I do if my Fitbit causes a rash?

    Remove it, clean and dry the device and wrist, and stop wearing it while irritation remains. Contact a healthcare professional if symptoms persist or are severe.

    Is the Fitbit Ionic recalled?

    Yes. Stop using Fitbit Ionic model FB503 watches and contact the recall program at 1-888-925-1764.

    Is Fitbit owned by Google?

    Yes. Google completed its acquisition of Fitbit in January 2021.

    Where is Fitbit headquartered?

    Fitbit is now part of Google. Current Fitbit terms identify Fitbit LLC and use San Francisco and Google’s Mountain View address for different legal purposes. The former 199 Fremont address should not be presented as the current standalone Fitbit headquarters.

    Compare Fitbit With Other Wearable Brands

    For company-level ownership and address information, see the related Fitbit Corporate Office Headquarters page.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service contacts, company information, complaint routes, ratings, and reviews since 2004.

    We are an independent consumer-help website and are not owned or operated by Fitbit LLC, Google LLC, Alphabet Inc., Google Health, Google Store, Google Play, Apple, a retailer, warranty provider, healthcare provider, or government product-safety agency.

    Our goal is to help consumers identify the correct support provider, distinguish hardware support from account and subscription billing, protect sensitive health and account information, prepare a useful complaint, and report whether the issue was resolved.

    Share Your Fitbit Customer Service Experience

    Have you contacted Fitbit or Google Health about a tracker, smartwatch, account migration, synchronization problem, battery, blank screen, warranty replacement, Google Store return, Premium charge, skin reaction, missing data, or Ionic recall?

    Leave a review below and explain:

    • Which Fitbit device or service was involved
    • Whether the issue involved the old Fitbit app or Google Health app
    • Where the device was purchased
    • Which support route you used
    • Whether a case number was created
    • What troubleshooting was requested
    • What resolution was offered
    • Whether the issue was resolved

    Privacy and health-information warning: Do not publish Google or Fitbit account emails, passwords, verification codes, backup codes, device serial numbers, order numbers, warranty case numbers, Premium transaction numbers, payment information, complete health dashboards, heart-rate records, menstrual-health information, medical records, children’s information, home addresses, telephone numbers, or graphic photographs of an injury, burn, swelling, or skin reaction.

    Page Update Note

    This Fitbit customer service page was updated on July 23, 2026, to verify the current support route, remove the unsupported universal 24-hour and general-email claims, explain the change from the Fitbit app to the Google Health app, add urgent legacy-account migration guidance, update Google ownership and address information, add warranty, return, Premium cancellation, synchronization, battery, skin-care, privacy, health-data, scam, complaint-escalation, and Ionic recall guidance, and confirm that the live CustomerServiceNumbers.com page currently has no reviews.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Fitbit LLC, Google LLC, Alphabet Inc., Google Health, Google Store, Google Play, Apple, Amazon, Best Buy, Target, Walmart, any retailer, warranty administrator, healthcare provider, financial institution, or the U.S. Consumer Product Safety Commission.

    This page is provided for informational, complaint, and review purposes only. CustomerServiceNumbers.com cannot access Google or Fitbit accounts, migrate or recover data, synchronize a tracker, diagnose a medical condition, approve a warranty, issue a replacement, cancel Premium, process a refund, restore health records, or administer an Ionic recall.

    Phone numbers, support options, app names, account requirements, migration procedures, data-retention periods, warranties, return windows, subscription terms, Premium features, recall remedies, corporate addresses, and safety instructions can change. Confirm important information through official Google, Fitbit, Google Health, Google Store, Apple, retailer, healthcare, and CPSC resources before taking action.

  • Reach Fluval Customer Service – Reviews And Complaints

    Before purchasing Fluval products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Fluval is a brand specializing in high-quality aquarium products, including filters, tanks, lighting, and accessories for freshwater and marine aquariums.

    How to Contact Fluval

    You can reach Fluval customer service using the following details:

    • Phone Number: Online Only
    • Email Support: Fluval offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
    • Corporate Address: Fluval, 1234 Aquarium Lane, City, State, ZIP (Sample Address)
    • Website: https://www.fluvalaquatics.com/

    Fluval Customer Support Reviews and Complaints

    When considering purchasing Fluval products, it’s helpful to review their customer service feedback. Fluval competes with other aquarium brands like Aqueon, Marineland, and Tetra. Customer reviews often highlight the quality, innovation, and reliability of Fluval products, particularly for hobbyists and aquarium enthusiasts. However, some complaints focus on issues related to customer service, product durability, and warranty claims.
    Comparing Fluval with other aquarium brands can help you determine which offers the best products, pricing, and customer support for your aquarium needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next aquarium purchase. Products are available at Chewy, Petsmart, and Petco.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Fluval products.

    Note: This website listing is not associated with Fluval. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Fluval does not provide support services directly through this website. For any questions or concerns about Fluval products or services, contact their customer service representative directly.

  • Gemmy Customer Service, Warranty Support, Reviews and Complaints

    Contact Gemmy customer service for help with holiday inflatables, Airblown decorations, LightShow products, animated characters, adapters, remotes, motors, fan issues, product assembly, warranty claims, retailer returns, reviews, and complaints. Gemmy products are often sold through major retailers, so some returns and exchanges may need to start with the store where the item was purchased.

    Gemmy Customer Service and Warranty Support

    Best Reasons to Contact Gemmy Support

    • Start a warranty claim for a recently purchased Gemmy product
    • Ask about an Airblown inflatable that will not inflate or stay upright
    • Request help with a motor, fan, adapter, remote, light string, or power supply
    • Ask for setup instructions, assembly help, or product manuals
    • Report a damaged, missing, defective, or non-working seasonal decoration
    • Ask whether a product should be returned to the retailer or handled by Gemmy
    • Get help with animated characters, LightShow products, holiday lights, or novelty décor

    Gemmy Warranty and Return Help

    Gemmy says customers should first contact the retailer where the item was purchased for an exchange or return. If the retailer cannot help, Gemmy offers a 30-day limited warranty on most products for the original purchaser when the item was purchased from an authorized retailer or wholesaler.

    Warranty claims may require proof of purchase, original packaging, purchase within the last 30 days, and purchase during the item’s intended season. Gemmy’s warranty may not apply to seasonal-store final-sale items, close-out items, second-quality products, resold items, online auction purchases, or items from unauthorized online sellers.

    Before You Contact Gemmy

    Before emailing Gemmy or submitting a support ticket, gather the product name, item number, UPC, purchase receipt, purchase date, retailer name, photos, original box, adapter specifications, remote model, and a short description of the issue. For inflatables, check that the zipper is fully closed, the fan intake is clear, the power supply is connected, and the product is properly staked and tethered.

    Gemmy Reviews and Complaints

    CustomerServiceNumbers.com currently shows 2.7 out of 5 stars based on 7 visible Gemmy reviews. Visible reviews include questions about pairing a remote with a Christmas tree, needing replacement adapters, motors not working, and difficulty reaching a person for help. Some visible comments mention Generac generators and may be unrelated to Gemmy seasonal décor.

    Safety and Outdoor Setup Warning

    Gemmy products may involve electricity, power adapters, extension cords, stakes, tethers, inflatable fans, lights, and outdoor weather exposure. Follow the product instructions, use outdoor-rated cords where required, avoid damaged wires, do not pull plugs by the cord, and do not operate inflatables in unusually strong winds. Stop using a product if you see sparks, overheating, burning smells, exposed wires, or water damage near electrical parts.

    Retailer and Scam Warning

    Many Gemmy products are sold through retailers such as Home Depot, Lowe’s, Walmart, Target, Amazon, Ace Hardware, Menards, Walgreens, Michaels, and other seasonal stores. If you bought a Gemmy product from a retailer, start with that retailer’s return policy before filing a Gemmy warranty claim.

    Be cautious with websites, marketplace listings, social ads, or sellers using Gemmy-like names or product photos. Warranty support may be limited or unavailable for resold products, online auction purchases, close-out items, or products from unauthorized sellers.

    Privacy and Moderation Warning

    Do not post private information in a public review. Avoid sharing your home address, phone number, email address, order number, tracking number, receipt details, payment information, serial numbers, exact outdoor display location, or photos that reveal private information. Comments are moderated for profanity, spam, and personal information.

    Related Customer Service Numbers Pages

    Share Your Gemmy Customer Service Experience

    Have you contacted Gemmy about an Airblown inflatable, LightShow product, animated decoration, motor, fan, adapter, remote, missing part, warranty claim, retailer return, or customer service issue? Share your review below to help other seasonal décor shoppers understand what to expect.

    Please keep your review factual and avoid posting private order details, payment information, home addresses, phone numbers, email addresses, exact display locations, private photos, or employee names.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with Gemmy Industries, Gemmy.com, Airblown, LightShow, or any Gemmy retail partner.

    Disclaimer

    CustomerServiceNumbers.com is not associated with Gemmy Industries. Contact information is provided for informational purposes. For product-specific warranty, return, repair, replacement-part, assembly, safety, electrical, retailer, or technical-support questions, contact Gemmy or the retailer where the product was purchased through official support channels.

  • Reach Glidden Customer Service – Reviews And Complaints

    Before purchasing Glidden Paint, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Glidden Paint is a popular brand of paint and coatings for residential and commercial use, offering a wide range of colors and finishes.

    How to Contact Glidden Paint

    You can reach Glidden Paint customer service using the following details:

    • Phone Number: 1-800-454-3336
    • Email Support: Glidden Paint offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 5 PM ET
    • Corporate Address: Glidden Paint, PPG Architectural Coatings, 400 Bertha Lamme Drive, Cranberry Township, PA 16066
    • Website: https://www.glidden.com/

    Glidden Paint Customer Support Reviews and Complaints

    When considering purchasing Glidden Paint, it’s helpful to review their customer service feedback. Glidden Paint competes with other paint brands like Sherwin-Williams, Benjamin Moore, Rustoleum, and Behr. Customer reviews often highlight the color selection, coverage, and ease of application provided by Glidden Paint, particularly for DIY home projects. However, some complaints focus on issues related to customer service, paint quality, and product availability.
    Comparing Glidden Paint with other paint brands can help you determine which offers the best products, pricing, and customer support for your painting needs. Evaluating customer reviews and complaints is an important step in making an informed decision about purchasing Glidden Paint.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Glidden Paint.

    Note: This website listing is not associated with Glidden Paint. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Glidden Paint does not provide support services directly through this website. For any questions or concerns about Glidden Paint products or services, contact their customer service representative directly.

  • Reach Gofobo Customer Service – Reviews And Complaints

    Before using Gofobo, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Gofobo is an online platform that offers free movie screening passes, allowing users to attend advance screenings of new films.

    How to Contact Gofobo

    You can reach Gofobo customer service using the following details:

    • Email Support: Gofobo offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 support available through the Gofobo Help Center
    • Website: https://www.gofobo.com/

    Gofobo Customer Support Reviews and Complaints

    When considering using Gofobo, it’s helpful to review their customer service feedback. Gofobo competes with other movie screening platforms like SeeItFirst, Fandango, and Atom Tickets. Customer reviews often highlight the excitement, accessibility, and variety of screenings offered by Gofobo, particularly for movie enthusiasts. However, some complaints focus on issues related to customer service, ticket availability, and screening logistics.
    Comparing Gofobo with other movie screening platforms can help you determine which offers the best access, user experience, and customer support for your moviegoing needs. Evaluating customer reviews and complaints is an important step in making an informed decision about using Gofobo.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Gofobo.

    Note: This website listing is not associated with Gofobo. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Gofobo does not provide support services directly through this website. For any questions or concerns about Gofobo services, contact their customer service representative directly.

  • Lively Customer Service: Jitterbug, Billing, Cancellation and Medical Alert Help

    Lively customers may need help with a Jitterbug phone, medical-alert device, recurring service charge, activation, cancellation, number transfer, return, warranty claim, missing refund, account login, Urgent Response service, or unresolved customer-service complaint.

    Lively is the current name of the consumer phone and safety-service brand formerly known as GreatCall. It operates as part of Best Buy Health, but Lively accounts, service plans, billing, cancellations, and medical-alert support are handled separately from ordinary Best Buy store purchases.

    Use the information below to reach the correct department, manage an account, return a device, cancel service, troubleshoot a phone or medical-alert product, and escalate an unresolved complaint.

    How to Contact Lively Customer Service

    Important: Lively’s ordinary customer-service department is not available 24 hours a day. Some subscribed health-and-safety services may operate around the clock, but regular billing, cancellation, return, activation, warranty, and account-support calls follow the hours listed above.

    Lively customer service number 1-800-733-6632 for Jitterbug, billing, cancellation, and medical alert support
    Contact Lively customer service at 1-800-733-6632 for Jitterbug phones, billing, cancellation, returns, and medical alert support.

    Lively Customer Service Help by Issue

    • Cancel phone or medical-alert service: Call 1-800-733-6632 or sign in to My Account and complete the available cancellation form.
    • Return a device purchased directly from Lively: Call customer service for a return authorization number and shipping instructions.
    • Return a device purchased from a retailer: Follow the retailer’s return policy and separately call Lively to cancel the monthly service.
    • Activate a new retail device: Activate online or call 1-800-397-0588.
    • Transfer an existing telephone number: Contact Lively before canceling service with the previous carrier.
    • Billing or recurring-payment problem: Review the bill in My Account and call customer service with the account and transaction details.
    • Make a payment: Pay through My Account, use the automated telephone system, or mail payment to the address printed on the bill.
    • Phone is not working: Identify the Jitterbug model, record the error, charge the phone, restart it, and contact technical support.
    • Medical-alert device problem: Confirm that the device is powered, charged, and connected. Contact Lively promptly if the button, speaker, charging cradle, or cellular connection is not working.
    • Warranty claim: Call customer service for troubleshooting and a warranty authorization number.
    • Lost or stolen device: Contact Lively immediately to discuss suspending service, protecting the account, and replacement options.
    • Emergency: Call 911 directly when immediate police, fire, or ambulance assistance is needed.
    • Health or medical question: Use the appropriate healthcare professional or emergency service rather than relying on the public review section.

    Are Lively Customer Service Representatives Available 24/7?

    No. Lively currently lists ordinary customer-service hours as:

    • Weekdays: 7 a.m. to 10 p.m. Eastern time
    • Weekends: 9 a.m. to 7 p.m. Eastern time

    The confusion often occurs because certain Lively plans include services with round-the-clock availability, such as Urgent Response. Those services are not the same as the customer-service department that handles bills, returns, cancellations, warranty claims, and account changes.

    Do not press an emergency-response button merely to ask about a bill or cancellation. Use customer service for non-emergency account matters.

    Lively Urgent Response and 911

    Lively’s Urgent Response service can connect an eligible subscriber with a trained response agent who may contact family members, caregivers, emergency responders, or other assistance based on the situation and the subscriber’s Personal Emergency Profile.

    Urgent Response is not a substitute for 911. For an immediate life-threatening emergency, call 911 directly when possible.

    Lively’s current terms explain that Urgent Response depends on several conditions:

    • The device must be turned on.
    • The device must have sufficient battery power.
    • The device must have network access.
    • Service may be limited in remote, enclosed, underground, or low-signal areas.
    • Lively may not always be able to determine an exact location.
    • Connecting or conferencing a call to 911 may add time before the customer reaches emergency services.
    • Police, fire, ambulance, towing, or another third party controls its own response.

    Test and charge the device according to Lively’s instructions. Report any emergency-button, speaker, microphone, battery, charging, or connection problem promptly.

    Lively Fall Detection Limitations

    Fall Detection is an optional feature on eligible devices and plans. It is designed to detect certain movements associated with a fall, but it cannot detect every fall and may sometimes activate when a fall did not occur.

    If a fall occurs and the customer is able to press the help button, the customer should do so rather than relying only on automatic detection.

    The device should be worn and positioned according to the instructions for the exact product. Wearing it incorrectly, failing to charge it, covering its microphone, or using an unsupported accessory may affect performance.

    Do not use CustomerServiceNumbers.com to report an active emergency or request emergency dispatch.

    How to Activate a Lively or Jitterbug Device

    A Lively device must be activated and connected to an eligible service plan before all phone or safety features will work.

    Activate Online

    Visit the official Lively activation page.

    Activate by Phone

    Call Lively’s retail activation team at 1-800-397-0588.

    Information Needed for Activation

    • The device model
    • The IMEI or serial number
    • The SIM ICCID when applicable
    • The customer’s name and service address
    • A billing email address
    • A valid payment method
    • The desired service plan
    • Previous carrier information when transferring a number

    The IMEI is commonly printed on the device box or available in the phone settings. A medical-alert device’s serial number is generally printed on the device.

    Privacy warning: Do not post an IMEI, SIM number, device serial number, account number, or activation information in a public review.

    How to Transfer a Phone Number to Lively

    Lively allows eligible customers to request transfer of an existing phone number from another provider.

    Before starting the transfer:

    • Keep the previous wireless account active.
    • Confirm the account number with the previous carrier.
    • Obtain the transfer or port-out PIN when required.
    • Verify the account holder’s name and billing address.
    • Remove any number-transfer lock or port protection.
    • Make sure the number is eligible to transfer.

    Do not cancel the previous carrier before Lively confirms that the transfer is complete. Canceling too early can make the number unavailable or interrupt service.

    Call Lively Customer Service at 1-800-733-6632 for number-transfer assistance.

    Lively Billing and Payment Help

    Lively customers can review charges, payment history, plan information, talk and text usage, data usage, and automatic-payment settings through My Account.

    Payment Options

    • Online: Sign in to My Account.
    • Automated Telephone Payment: Call 1-866-237-8641.
    • Customer-Service Advisor: Call 1-800-733-6632. An advisor-assisted payment may carry a processing fee.
    • Payment by Mail: Lively, P.O. Box 660688, Dallas, TX 75266-0688

    Include the payment slip or write the Lively account number on a mailed check so the payment can be applied correctly.

    The Dallas address is for payments. It is not the device-return address, warranty-service location, or general corporate mailing address.

    Unexpected or Unrecognized Lively Charges

    An unfamiliar Lively or GreatCall charge may be related to:

    • A monthly Jitterbug phone plan
    • A medical-alert service plan
    • An Urgent Response or health-and-safety plan
    • A device activation fee
    • A protection plan
    • Additional minutes, texts, or data
    • A Lively Rides charge placed on the monthly bill
    • A replacement device or accessory
    • An account established for a parent or family member
    • A service that was not fully canceled
    • A final bill after cancellation

    How to Investigate the Charge

    1. Read the complete statement descriptor.
    2. Review all current and former Lively accounts in the household.
    3. Check My Account for bills and payment history.
    4. Ask family members or authorized caregivers whether they manage a Lively account using the payment card.
    5. Compare the transaction date with the normal billing date.
    6. Call Lively at 1-800-733-6632.
    7. Ask Lively to identify the service and account without sending a complete card number by email.

    If a fully posted charge remains unauthorized after contacting Lively, notify the card issuer before the bank’s dispute deadline expires.

    For more investigation steps, see how to investigate an unfamiliar bank or credit-card charge.

    Lively Payment and Account Scam Warning

    Lively states that it does not need a customer’s date of birth or Social Security number merely to process a bill payment.

    Be cautious if someone claiming to represent Lively or Best Buy:

    • Requests a Social Security number to accept a routine payment
    • Asks for gift cards, cryptocurrency, wire transfers, or cash
    • Requests remote access to a computer or phone
    • Asks for a verification code sent to the customer
    • Uses an unfamiliar email domain or telephone number
    • Threatens immediate service termination unless an unusual payment is made
    • Asks for a complete payment-card number in a public message

    Use the telephone number printed on the bill or Lively’s official website. Contact the bank immediately if payment or account information was given to a suspicious third party.

    How to Cancel Lively Service

    Lively customers can cancel phone service, medical-alert service, or an entire account at any time.

    Cancel by Phone

    Call Lively Customer Service at 1-800-733-6632 and clearly request cancellation.

    Cancel Through My Account

    Sign in to My Account and complete the available cancellation form.

    What Happens After Cancellation?

    • Cancellation normally becomes effective on the final day of the current billing cycle.
    • Lively does not normally issue a partial refund for the unused portion of that billing cycle.
    • The customer remains responsible for applicable charges and overages through the final bill.
    • Unused add-on minutes are not refundable and expire after the final bill.
    • Medical-alert and Urgent Response services stop after cancellation becomes effective.
    • The customer should keep the cancellation confirmation and final bill.

    Ask the representative to confirm:

    • The service or feature being canceled
    • The cancellation effective date
    • The final billing date
    • Whether a device must be returned
    • Whether any balance remains due
    • Whether automatic payments have been stopped
    • The case or confirmation number

    Removing One Lively Service Without Canceling Everything

    A customer may be able to remove a particular feature or change plans while keeping basic telephone or device service active.

    Call 1-800-733-6632 and specify exactly which service should be removed. This is important when an account includes several features, such as:

    • Phone service
    • Urgent Response
    • Fall Detection
    • Lively Link
    • Nurse On-Call
    • Care Advocate
    • A protection plan
    • Additional talk, text, or data features

    Ask how removing a service affects the monthly price, emergency features, caregiver access, stored emergency information, and the device’s remaining functionality.

    Deleting the App Does Not Cancel Lively

    Deleting a Lively app, turning off a phone, removing a SIM, disconnecting a charging cradle, or no longer wearing a medical-alert device does not automatically cancel the monthly service.

    Customers must use Lively’s formal cancellation process and retain confirmation.

    Similarly, stopping an automatic payment without canceling the underlying service may result in a past-due balance rather than closing the account.

    Canceling Service for a Family Member

    Lively generally accepts account changes and cancellations from the customer or an authorized representative.

    A family member or caregiver should be prepared to explain their authority to act on the account. Lively may require verification before discussing billing, emergency profiles, location information, health information, or account changes.

    Do not publish legal documents, powers of attorney, death certificates, medical information, or identity documents in a public review. Submit sensitive documentation only through a secure route specifically provided by Lively.

    Lively Return Policy

    Lively publishes a 30-day return policy for eligible devices and services purchased directly from Lively.

    Lively’s general Help Center describes a 30-day period after receiving an item, while its current customer agreements use 30 days from the purchase date. To protect eligibility, contact Lively as soon as possible and no later than 30 days from purchase.

    Direct Purchases From Lively

    Under Lively’s current customer agreements, an eligible direct-purchase return may include:

    • The device purchase price
    • Applicable taxes
    • The first month’s service charge when requirements are met
    • The activation fee, less the applicable activation restocking amount

    Shipping charges are not refundable. Customers are responsible for return shipping unless Lively provides a different written instruction.

    Return Requirements

    • Call 1-800-733-6632.
    • Request a return authorization number.
    • Use the return address provided by Lively.
    • Return the device in like-new condition.
    • Include the original box, charger, cradle, manuals, accessories, and components.
    • Follow all packaging and shipping instructions.
    • Retain the return tracking number and carrier receipt.

    Items returned without prior authorization may not be accepted.

    Lively Return Usage Limits

    Eligibility for a full direct-purchase refund can be affected by how much the phone was used during the return period.

    Lively’s current agreement defines the basic usage limits as:

    • Talk: 30 minutes or less
    • Data: 50 MB or less
    • Texts and Picture Messages: 50 or fewer

    Using more than those amounts can result in Lively retaining some or all of the monthly service charge or applying usage charges under the agreement.

    Customers considering a return should contact Lively promptly rather than continuing to use the device extensively.

    Returning a Lively Device Purchased From a Retailer

    A device purchased from Best Buy, Walmart, Target, Amazon, or another retailer is subject to that seller’s return policy.

    Returning the physical device to a store does not automatically cancel the Lively service plan.

    1. Contact the retailer about returning the hardware.
    2. Keep the retail receipt and return confirmation.
    3. Call Lively at 1-800-733-6632.
    4. Cancel the associated monthly service.
    5. Ask for written confirmation and a final bill.

    Related retailer support pages:

    How Long Does a Lively Refund Take?

    Lively’s current agreements state that refund processing can take up to 21 business days after the returned device or product is received.

    Before reporting a missing refund:

    1. Confirm that the return tracking shows delivery.
    2. Keep the return authorization number.
    3. Allow the stated processing period.
    4. Check the original payment method.
    5. Review the final Lively bill for retained service, usage, shipping, or restocking charges.
    6. Call customer service if no refund confirmation is received.
    7. Contact the bank if Lively confirms that the refund was issued but it has not posted.

    Refunds are generally sent back to the party that paid and through the original payment method.

    Lively Warranty Support

    Lively currently provides a limited warranty for eligible products purchased from Lively or an authorized U.S. seller.

    • Device: One year
    • Eligible Original Rechargeable Battery: One year
    • Eligible Accessories: One year
    • Open-Box Product: Ninety days

    Call 1-800-733-6632 for troubleshooting and a warranty authorization number.

    Warranty Claims May Require

    • Proof of purchase
    • The device model
    • The serial number or IMEI
    • The purchase or delivery date
    • A description of the problem
    • Troubleshooting steps
    • Return of the original device

    Lively may repair the product or replace it with a new, rebuilt, reconditioned, or comparable product.

    If an advance replacement is sent and the original is not returned, or the problem is later found not to be covered, Lively may charge the account for the replacement.

    Common Warranty Exclusions

    The limited warranty may exclude damage involving:

    • Accidents or drops
    • Liquid or moisture
    • Misuse or neglect
    • Improper storage
    • Unauthorized software or repair
    • Unapproved chargers or accessories
    • Removed or unreadable serial numbers
    • Normal cosmetic wear
    • Cellular coverage or signal limitations
    • Products bought from an unauthorized seller
    • Products used or purchased outside the United States

    Back up contacts, photographs, messages, and other important data before sending a phone for warranty service. Repair or replacement may erase the device.

    Lively Protection Plan Claims

    Lively offers an optional protection plan for eligible phones and medical-alert devices. The protection plan is separate from the standard manufacturer warranty and may have additional monthly charges, claim limits, replacement fees, exclusions, and enrollment requirements.

    Before filing a claim, confirm:

    • Whether the protection plan is active
    • Which device is enrolled
    • Whether the problem is a warranty defect, accidental damage, loss, or theft
    • The applicable replacement fee
    • Whether the original device must be returned
    • Whether the replacement changes the plan or account

    Call Lively Customer Service for current claim instructions.

    Jitterbug Phone Troubleshooting

    Current and older Lively customers may use different Jitterbug models. Menus, chargers, batteries, software, and instructions vary by model.

    Before Calling Support

    • Charge the phone using the approved charger or cradle.
    • Confirm that the charging outlet works.
    • Restart the phone.
    • Record the exact error message.
    • Check whether airplane mode is enabled.
    • Check the signal-strength indicator.
    • Confirm that the service account is active and paid.
    • Identify whether the issue affects calls, texts, data, voicemail, contacts, or all functions.
    • Locate the model and IMEI.
    • Back up important information when possible.

    Do not perform a factory reset unless Lively recommends it and the customer understands that personal information may be erased.

    Lively Mobile and Medical-Alert Device Problems

    Contact Lively promptly if a medical-alert device:

    • Will not power on
    • Will not charge
    • Does not connect to an agent
    • Has a damaged help button
    • Has weak or distorted audio
    • Reports a network problem
    • Activates unexpectedly
    • Fails a recommended test
    • Has a damaged lanyard, clip, wristband, charger, or cradle
    • Has been exposed to conditions outside its stated water-resistance rating

    Until the problem is resolved, use another reliable method to reach emergency assistance and caregivers.

    Do not assume a device is functioning merely because a light is visible. Follow the test instructions for the exact model.

    Lively Mobile Plus 2019 Recall

    A 2019 federal safety recall involved specific GreatCall Lively Mobile Plus model GCR4 devices manufactured during limited 2019 periods because the call button could fail when pressed.

    The recall did not apply to every Lively or GreatCall product. Customers with an older device should compare:

    • The model number
    • The manufacturing date code
    • The serial label
    • The official recall description

    Review the CPSC Lively Mobile Plus recall notice or contact Lively if an older device may be affected.

    Do not continue relying on a device that matches an active safety recall or has a nonworking emergency button.

    Lively Coverage and Signal Complaints

    Lively phones and medical-alert devices depend on cellular network coverage. A coverage map is an estimate and cannot guarantee service inside every building, elevator, garage, rural area, basement, or vehicle.

    When reporting a coverage problem, provide:

    • The device model
    • The ZIP code
    • The street or general area without posting a private home address publicly
    • Whether the problem occurs indoors, outdoors, or both
    • The time and frequency of the problem
    • The displayed signal level
    • Whether calls, texts, data, and Urgent Response are all affected
    • Whether the problem occurs in multiple locations

    Lively may troubleshoot the device, account, SIM, network settings, or local coverage. Lively cannot guarantee that every location will have adequate cellular service.

    Lively My Account and Login Help

    Lively My Account allows customers to perform tasks such as:

    • View and pay bills
    • Review payment history
    • Update payment information
    • Manage automatic and paperless billing
    • View talk, text, and data usage
    • Review services included in the plan
    • Update the login email
    • Manage an eligible Personal Emergency Profile
    • Request plan changes or cancellation when available

    For login assistance, use the password-reset option or call 1-866-482-1424.

    Do not share the account password, verification code, security answers, or complete billing information with someone who contacted you unexpectedly.

    Personal Emergency Profile Updates

    Eligible Lively customers can maintain a Personal Emergency Profile containing information that may help Urgent Response agents during an incident.

    Depending on the service, the profile may include:

    • Emergency contacts
    • Caregiver information
    • General health or mobility information
    • Residence details
    • Preferred hospital or provider information
    • Access or pet information relevant to emergency assistance

    Keep the profile current. Remove outdated contacts and update changes in location, health needs, residence access, or caregiver availability.

    Privacy warning: Do not publish Personal Emergency Profile information, medical history, medication lists, alarm codes, door codes, or emergency-contact details in a public review.

    Lively Link and Caregiver Access

    Lively Link is designed to give authorized family members or caregivers access to eligible information associated with a subscriber’s Lively health-and-safety service.

    Access and features depend on the subscriber’s device, plan, permissions, location availability, and account status.

    For a Lively Link problem:

    • Confirm that the subscriber has an eligible active service.
    • Verify that the caregiver is using the correct email account.
    • Update the app.
    • Check notification and location permissions.
    • Confirm that the subscriber’s device is powered and connected.
    • Contact Lively without posting location or health information publicly.

    The app should not be treated as guaranteed real-time tracking or a replacement for direct communication, emergency services, or professional supervision.

    Lively Health Data and Privacy Requests

    Lively maintains separate privacy information for personal data and consumer health data.

    Deleting health information may affect the company’s ability to provide Urgent Response, Care Advocate, Nurse On-Call, or related services.

    Customers with an eligible phone plan may need to change to a plan without certain health-and-safety services before requesting deletion. Customers using a medical-alert or other Urgent Response service may need to cancel that service first.

    Canceling service, deleting an online account, and requesting deletion of health information are separate actions. Complete each applicable process and retain confirmation.

    How to Escalate an Unresolved Lively Complaint

    1. Identify the issue. Determine whether it involves billing, cancellation, activation, a phone, a medical-alert device, a return, a retailer, a warranty, a protection plan, or Urgent Response.
    2. Call Lively Customer Service. Use 1-800-733-6632.
    3. Keep documentation. Save bills, receipts, device information, tracking, return authorizations, emails, and call notes.
    4. Request a case number. Record the representative’s name or identifier and the date and time.
    5. State the requested resolution. Ask for cancellation, a billing correction, refund review, replacement, repair, plan change, or written explanation.
    6. Ask for supervisory review. Explain why the first response did not resolve the documented concern.
    7. Separate retailer and service issues. A retailer may control the hardware return, while Lively controls the monthly service.
    8. Use the correct outside provider. Contact the bank for a payment dispute, 911 for an emergency, a healthcare professional for medical advice, or the retailer for a store transaction.
    9. Use written correspondence when necessary. Send non-emergency correspondence to Lively’s current Reno mailing address.
    10. Use parent-company information only after normal Lively support fails. Best Buy corporate support may not have direct access to Lively medical-alert, wireless, or health-service accounts.

    Lively Corporate Address, Ownership and Parent Company

    • Brand: Lively, formerly GreatCall
    • Business Group: Best Buy Health
    • Parent Company: Best Buy Co., Inc.
    • Lively Products and Services Address: 9390 Gateway Drive, Suite 100, Reno, NV 89521
    • Best Buy Health U.S. Headquarters: 2 Seaport Lane, Boston, MA 02210
    • Best Buy Corporate Headquarters: 7601 Penn Avenue South, Richfield, MN 55423
    • Lively Customer Service: 1-800-733-6632
    • Best Buy Corporate Information: Best Buy Corporate Office Headquarters

    The former GreatCall address at 10945 Vista Sorrento Parkway in San Diego should not be used as Lively’s primary current customer-contact address.

    The Reno address is Lively’s currently published products-and-services mailing address. It is not necessarily a walk-in customer-service center, retail store, device-return warehouse, or payment-processing address.

    Do not mail a device return without first obtaining a return authorization and the correct return address from Lively.

    About Lively and Jitterbug

    Lively is a Best Buy Health brand providing mobile phones, wireless plans, personal emergency-response devices, caregiver tools, and optional health-and-safety services designed primarily for older adults and caregivers.

    The company was formerly known as GreatCall. Best Buy acquired GreatCall in 2018, and the consumer brand now operates as Lively from Best Buy Health.

    Current and recent products may include:

    • Jitterbug smartphones
    • Jitterbug flip phones
    • Lively Mobile medical-alert devices
    • Bring-your-own-phone service options
    • Lively Link caregiver tools
    • Urgent Response
    • Fall Detection
    • Ask Lively
    • Lively Rides
    • Care Advocate
    • Nurse On-Call

    Products, device models, prices, monthly plans, included features, network coverage, discounts, and service availability can change. Review the current plan and agreement before activation.

    Lively Customer Service Reviews and Complaints

    Lively currently has 0 customer reviews on this CustomerServiceNumbers.com listing and therefore does not yet have a meaningful customer rating or established review themes.

    As reviews are submitted, customers and caregivers may choose to discuss experiences involving:

    • Jitterbug phone activation
    • Number transfers
    • Device ease of use
    • Coverage and call quality
    • Medical-alert device performance
    • Urgent Response interactions
    • Fall Detection
    • Monthly billing
    • Plan changes or cancellation
    • Returns and refunds
    • Warranty or protection-plan claims
    • Customer-service response times
    • Complaint resolution

    These are possible review subjects, not claims about existing Lively reviews on this page.

    Related Mobile, Medical Alert and Retail Customer Service Pages

    • Consumer Cellular Customer Service – Help with senior-friendly phones, wireless plans, activation, billing, number transfers, technical support, and cancellation.
    • Best Buy Customer Service – Support for Lively devices purchased from Best Buy, including store purchases, returns, receipts, and retail refunds.
    • Walmart Customer Service – Help with Jitterbug or Lively devices purchased through Walmart stores or Walmart.com.
    • Target Customer Service – Support for eligible Lively device purchases, returns, refunds, and order problems involving Target.
    • Amazon Customer Service – Assistance with Lively products ordered through Amazon, including delivery, seller, return, and refund issues.

    Returning a Lively device to a retailer does not automatically cancel the associated Lively wireless or medical-alert service. Contact Lively separately at 1-800-733-6632 to cancel service and confirm the final billing date.

    Lively Customer Service Frequently Asked Questions

    What is the Lively customer-service phone number?

    Call Lively Customer Service at 1-800-733-6632. Customers can also dial 611 from an active Lively Jitterbug phone.

    What are Lively customer-service hours?

    Lively lists customer-service hours as weekdays from 7 a.m. to 10 p.m. Eastern time and weekends from 9 a.m. to 7 p.m. Eastern time.

    Is Lively customer service open 24 hours?

    No. Ordinary customer service is not open 24 hours. Certain subscribed safety services, such as Urgent Response, may operate around the clock.

    How do I cancel Lively?

    Call 1-800-733-6632 or sign in to My Account and complete the cancellation form. Ask for the effective date and confirmation number.

    Does Lively prorate the final monthly bill?

    Lively’s current agreement states that cancellation normally takes effect at the end of the billing cycle and that partial monthly service charges are not refunded.

    Does returning a Jitterbug phone cancel Lively service?

    No. Returning the device to Best Buy, Walmart, Target, Amazon, or another retailer does not automatically cancel the Lively monthly service. Contact Lively separately.

    What is Lively’s return period?

    Lively publishes a 30-day return policy. Because current official pages use slightly different wording about whether the period begins at purchase or receipt, contact Lively immediately and within 30 days of purchase.

    Does Lively refund shipping charges?

    No. Lively’s current return terms state that shipping charges are not refundable.

    How long can a Lively refund take?

    Lively’s current agreements state that refund processing can take up to 21 business days after the returned device is received.

    How long is the Lively device warranty?

    The current standard limited warranty is one year for eligible devices, original rechargeable batteries, and accessories. Open-box products generally have a 90-day warranty.

    What is the Lively activation number?

    For retail device activation, call 1-800-397-0588 or use Lively’s online activation page.

    Can I keep my telephone number when switching to Lively?

    Eligible numbers can generally be transferred. Keep the previous service active until Lively confirms that the number transfer is complete.

    Is Lively Urgent Response the same as 911?

    No. Lively’s terms state that Urgent Response is not a substitute for 911. Call 911 directly for an immediate life-threatening emergency when possible.

    Does Fall Detection identify every fall?

    No. Automatic Fall Detection cannot identify every fall and may sometimes activate when no fall occurred. Press the help button when possible.

    Who owns Lively?

    Lively is part of Best Buy Health, which is owned by Best Buy Co., Inc.

    Is GreatCall still in business?

    The former GreatCall consumer phone and safety-service operation now uses the Lively name as part of Best Buy Health.

    Where should I mail a Lively payment?

    Use the payment address printed on the bill. Lively’s current agreement lists Lively, P.O. Box 660688, Dallas, Texas 75266-0688 for mailed payments.

    Where should I mail a Lively device return?

    Do not use the payment or general mailing address. Call Lively for a return authorization number and the correct device-return address.

    Page Update Note

    This Lively customer-service page was reviewed and updated on July 22, 2026. The update corrected customer-service hours and Lively’s mailing address, clarified Best Buy Health ownership, removed unsupported review claims, and added current information about activation, billing, payments, cancellation, returns, refunds, usage limits, warranties, medical-alert limitations, Urgent Response, Fall Detection, recalls, account access, privacy, retailer purchases, and complaint escalation.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate company-support information and share customer-service experiences since 2004.

    We independently organize official contact routes, account policies, device-support information, complaint steps, parent-company details, and the reviews currently submitted to each listing.

    For Lively, this means distinguishing among Lively Customer Service, Best Buy Health, Best Buy stores, outside retailers, cellular networks, emergency responders, healthcare professionals, payment-card issuers, and warranty or protection-plan providers.

    Reviews may be moderated for spam, profanity, medical information, account credentials, payment details, home addresses, emergency contacts, device identifiers, and other personally identifiable information while preserving the reviewer’s original meaning.

    Share Your Lively Experience

    Have you contacted Lively about a Jitterbug phone, medical-alert device, activation, number transfer, coverage, recurring charge, cancellation, return, refund, warranty, protection plan, Urgent Response, Fall Detection, caregiver account, or unresolved complaint?

    Leave a rating and review below. Include the general device or service, support route used, response time, requested resolution, and whether the concern was resolved.

    Privacy and safety warning: Do not post a complete Lively account number, IMEI, SIM number, device serial number, payment-card number, password, verification code, medical history, medication list, emergency-contact details, location history, home address, alarm code, or Personal Emergency Profile information.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is an independent consumer website and is not affiliated with Lively, GreatCall, Best Buy Health, Best Buy Co., Inc., Jitterbug, any wireless carrier, retailer, emergency-response provider, healthcare professional, payment processor, bank, warranty administrator, or government agency.

    Lively and Best Buy do not provide customer support through this website. Contact Lively directly for account, billing, cancellation, activation, return, refund, device, warranty, safety-service, or privacy assistance.

    This page does not provide medical advice, emergency dispatch, device monitoring, or safety guarantees. Call 911 or the applicable local emergency number for immediate emergency assistance.

    Contact information, hours, device models, plans, prices, features, return terms, warranties, coverage, and service availability can change. Confirm important details directly with Lively before purchasing, activating, returning, or canceling a device or service.

  • Hallmark Cards Customer Service: Orders, Returns, Crown Rewards and Store Help

    Hallmark customer service can help with Hallmark.com orders, returns, refunds, greeting cards, personalized products, Keepsake ornaments, Crown Rewards, Gold Crown stores, gift cards, eCards and other Hallmark products.

    Call Hallmark Consumer Care at 1-800-425-5627, also known as 1-800-HALLMARK. Current support hours are Monday-Friday from 8 AM to 6 PM Central Time and Saturday-Sunday from 10 AM to 6 PM Central Time.

    Hallmark Customer Service Phone Numbers and Contacts

    The corporate headquarters phone is not the best route for online orders, product returns, Crown Rewards, Hallmark+ subscriptions or store purchases. Begin with Consumer Care or the department that controls the transaction.

    Choose the Correct Hallmark Support Route

    • Hallmark.com order: Call 1-800-425-5627 or use Hallmark Care chat.
    • Order change or cancellation: Contact Consumer Care immediately, preferably within 30 minutes after placing the order.
    • Online return: Contact Consumer Care for a prepaid return label.
    • Gold Crown store purchase: Contact the store shown on the receipt.
    • Store pickup order: Check the Hallmark.com order first and contact both Consumer Care and the pickup store when necessary.
    • Crown Rewards points or coupons: Sign in to the Hallmark account or contact Consumer Care.
    • Keepsake Ornament Club: Use the KOC account or call 1-800-HALLMARK.
    • Hallmark+ subscription or streaming: Call 1-844-446-5669.
    • Hallmark Channel programming: Use Hallmark Channel Viewer Services rather than Hallmark product support.
    • Hallmark Card Studio software: Call 1-323-283-8734.
    • Gift-card activation problem: Use the support information supplied with the specific physical or digital gift card.
    • Product purchased at Walmart, CVS, Walgreens, Amazon or another retailer: Contact the retailer for its return policy and Hallmark for an applicable product-quality concern.
    • Product recall: Stop using the product and follow the current recall instructions.

    Hallmark Cards, Hallmark Channel and Hallmark+ Are Different

    Hallmark uses the same brand across products, retail stores, television and streaming, but the correct support route depends on the issue.

    Hallmark Cards and Hallmark.com

    Use Hallmark Consumer Care for:

    • Greeting cards
    • Personalized cards
    • Sign & Send cards
    • Gifts
    • Keepsake ornaments
    • Gift wrap
    • Online orders
    • Crown Rewards
    • Gold Crown store questions
    • Keepsake Ornament Club

    Hallmark Channel

    Hallmark Channel Viewer Services handles:

    • Programming feedback
    • Movie and series comments
    • Schedule questions
    • Actor and casting feedback
    • Hallmark Channel, Hallmark Mystery and Hallmark Family questions

    Your television provider controls channel availability, package authorization and most cable or live-TV login problems.

    Hallmark+

    Hallmark+ combines streaming with shopping and membership benefits.

    Contact Hallmark+ support for:

    • Subscription billing
    • Cancellation
    • Streaming problems
    • App login
    • Playback errors
    • Linked Crown Rewards account
    • Monthly coupons
    • Member gifts
    • Unlimited eCards
    • Custom-card benefits

    Hallmark Card Studio

    Hallmark Card Studio is software used to create and print cards on a computer.

    Use its separate support for:

    • Software installation
    • Activation
    • License keys
    • DVD orders
    • Printing problems
    • Compatibility
    • Software refunds

    Do not use greeting-card order support for a Hallmark Card Studio installation or license problem.

    Information to Have Before Contacting Hallmark

    • Order number
    • Purchaser name
    • Email address used for the order
    • Billing ZIP code
    • Product name or stock number
    • Purchase date
    • Store location
    • Receipt
    • Shipping address
    • Tracking number
    • Photographs of damaged products
    • Crown Rewards membership number
    • Coupon or Reward Dollar information
    • Keepsake Ornament Club membership details
    • Hallmark+ account email
    • Previous support case number
    • The replacement, return, refund or account correction requested

    Do not post order numbers, Crown Rewards numbers, gift-card numbers, home addresses, private gift messages, payment information, Hallmark+ login details or photographs containing personal information in a public review.

    How to Track a Hallmark.com Order

    Use Hallmark’s Order Status page.

    Enter:

    • Order email address
    • Order number
    • Billing ZIP code when requested

    An order may show:

    • Received
    • Processing
    • Partially shipped
    • Shipped
    • Ready for pickup
    • Delivered
    • Canceled
    • Returned

    Hallmark orders can ship in more than one package.

    Search email for messages from Hallmark before placing a duplicate order. Order and shipment confirmations may come from Hallmark online-order email addresses rather than a personal Hallmark employee.

    How to Change or Cancel a Hallmark.com Order

    Hallmark generally allows changes only within approximately 30 minutes after the order is placed.

    Contact Consumer Care immediately if you need to correct:

    • Shipping address
    • Recipient name
    • Personalized message
    • Product selection
    • Quantity
    • Store pickup location
    • Delivery method

    Call or chat rather than relying on a delayed email response.

    Once processing begins, Hallmark may be unable to alter or stop the order. A return may be required after delivery.

    Ask for written confirmation if Hallmark says the order was canceled.

    Hallmark Order Was Canceled

    An order can be canceled because of:

    • Payment authorization failure
    • Incorrect billing information
    • Product unavailability
    • Address-verification problem
    • Duplicate-order review
    • Store pickup inventory change
    • Suspected fraud

    Check whether the card charge is pending or completed.

    A pending authorization can remain temporarily even when an order is canceled. Contact the bank for the release timing of a pending authorization.

    Hallmark Order Has Not Arrived

    Before contacting support:

    1. Check Hallmark Order Status.
    2. Review every tracking number.
    3. Confirm whether the order shipped in multiple packages.
    4. Check the delivery address.
    5. Ask household members and neighbors.
    6. Check a mailroom, front desk or pickup store.
    7. Review any carrier delivery photograph.
    8. Contact Hallmark if the order remains missing.

    A Sign & Send card mailed through standard First-Class Mail does not receive ordinary package tracking.

    Hallmark Sign & Send Card Delivery

    Sign & Send allows a customer to personalize a Hallmark card online and have Hallmark address, stamp and mail it directly to the recipient.

    Standard Sign & Send cards are mailed through USPS First-Class Mail.

    Because standard First-Class card mail is not tracked:

    • There is no package tracking scan.
    • The delivery date is an estimate.
    • Postal delays can affect arrival.
    • An incorrect apartment number or ZIP code can prevent delivery.

    Expedited and Rush delivery may be offered for an additional fee on eligible cards.

    Review the recipient’s address carefully before completing the order.

    Hallmark Sign & Send Card Is Late or Missing

    Check:

    • Recipient name
    • Street address
    • Apartment or unit number
    • City, state and ZIP code
    • Expected mailing date
    • Whether a holiday or severe weather caused postal delays

    Contact Consumer Care with the order information if the card does not arrive after the expected postal-delivery period.

    Do not post the recipient’s address or private card message in a public review.

    Hallmark Sent the Wrong or Damaged Product

    For an incorrect, broken, incomplete or damaged order:

    1. Photograph the shipping package.
    2. Photograph the shipping label.
    3. Photograph the product and damage.
    4. Compare the item number with the order confirmation.
    5. Keep all packaging.
    6. Call or chat with Consumer Care.
    7. Ask whether a replacement or return is required.
    8. Save the case number.

    Do not discard a defective ornament, electronic product, plush item or damaged gift until Hallmark provides instructions.

    Hallmark.com Return Policy

    Hallmark currently accepts eligible returns within 90 days of the original purchase date.

    Returned merchandise should generally be:

    • Unused
    • Unworn
    • In its original condition
    • Returned with tags and packaging when applicable

    To start a return:

    1. Call 1-800-425-5627 or open Hallmark Care chat.
    2. Provide the order information.
    3. Request a prepaid return label.
    4. Package the merchandise securely.
    5. Save the tracking number.
    6. Monitor the return and refund.

    Hallmark Gold Crown stores cannot accept Hallmark.com returns, including online orders that were shipped to a store.

    Clearance sales are final.

    Returning a Personalized Hallmark Product

    Contact Consumer Care within 90 days if a personalized item:

    • Contains an incorrect name or date
    • Has a printing defect
    • Arrived damaged
    • Does not match the approved design
    • Contains a production error

    Have the original customization and photographs ready.

    A customer-entered spelling mistake may be treated differently from a Hallmark production error.

    Do not upload a personalized product containing a child’s photograph, home address or private message to a public review.

    Returning a Gift Purchased on Hallmark.com

    Contact Consumer Care with the gift and order information.

    When an eligible Hallmark.com gift is returned, Hallmark may issue the purchase value through a Hallmark gift card rather than crediting the recipient with the purchaser’s original payment method.

    Keep:

    • Gift receipt
    • Packing slip
    • Shipping label
    • Product number

    Do not ask the purchaser for complete card information.

    How Long Does a Hallmark Refund Take?

    Hallmark states that an approved refund is generally processed within approximately one week after the return is received.

    Additional time may be required for:

    • Return shipping
    • Warehouse inspection
    • Holiday processing
    • The bank or card issuer to post the credit

    Processing can take longer between Thanksgiving and early January.

    Keep the return tracking number and refund email until the credit appears.

    Hallmark Gold Crown Store Returns

    Many Hallmark Gold Crown stores are independently owned and operated.

    The store’s printed receipt and local policy control:

    • Return deadline
    • Receipt requirements
    • Exchange
    • Store credit
    • Clearance items
    • Seasonal merchandise
    • Opened products
    • Gift returns

    A 90-day period may be typical, but policies can vary.

    Contact the exact store before traveling, particularly for:

    • Clearance products
    • Holiday merchandise
    • Limited-quantity ornaments
    • Personalized products
    • Items purchased at another Hallmark location

    Hallmark Consumer Care may document a complaint about a store, but an independently owned location can control its own transaction and return decision.

    Hallmark Store Complaint

    For a store complaint:

    1. Keep the receipt.
    2. Record the store name, address and date.
    3. Ask for the store manager.
    4. Explain the requested resolution.
    5. Ask whether the store is independently owned or company-operated.
    6. Contact Hallmark Consumer Care if the matter remains unresolved.
    7. Provide the store and transaction details privately.

    Do not publish a store employee’s last name, work schedule, personal telephone number or photograph.

    Hallmark Crown Rewards Help

    Crown Rewards members can earn points on eligible purchases at participating Gold Crown stores and Hallmark.com.

    Members can use their account to review:

    • Points
    • Reward Dollars
    • Coupons
    • Purchase history
    • Profile information
    • Linked Hallmark+ benefits

    Use the same email address and Crown Rewards number whenever possible.

    Purchases of gift cards, postage stamps and other excluded products may not earn points.

    Missing Crown Rewards Points

    Collect:

    • Store receipt
    • Hallmark.com order number
    • Purchase date
    • Purchase amount
    • Store location
    • Crown Rewards number

    Contact Consumer Care and submit a readable copy of the receipt, statement or order information when requested.

    Do not post the complete Crown Rewards number or payment-card statement publicly.

    Duplicate Crown Rewards or Hallmark Accounts

    Duplicate accounts can occur when:

    • Different email addresses are used.
    • A store creates a new account.
    • A Hallmark+ membership uses another email.
    • The Hallmark Cards Now app uses a different login.
    • An older Crown Rewards card is not linked online.

    Contact Consumer Care before creating another account.

    Ask whether points, coupons and Hallmark+ benefits can be linked or consolidated.

    Crown Rewards Coupon Does Not Work

    Review:

    • Expiration date
    • Minimum purchase
    • Product exclusions
    • Whether the coupon is valid online, in stores or both
    • Whether the coupon has already been used
    • Whether the store participates
    • Whether another offer can be combined

    Coupons generally have no cash value and cannot be applied to a past purchase.

    Take a screenshot of an online error before contacting Consumer Care.

    Hallmark+ Membership and Streaming Support

    Call Hallmark+ Consumer Care at 1-844-446-5669.

    Use this number for:

    • Subscription billing
    • Free-trial questions
    • Cancellation
    • Streaming problems
    • App installation
    • Login errors
    • Linked Crown Rewards accounts
    • Missing shopping benefits
    • Monthly coupons
    • Annual-member gifts
    • Unlimited eCards

    Before contacting support, identify whether the subscription was purchased directly or through Apple, Google Play, Roku, Amazon or another billing platform.

    A third-party platform may control billing, cancellation and refunds for the subscription it processed.

    How to Cancel Hallmark+

    For a direct Hallmark+ subscription:

    1. Sign in to the Hallmark+ account.
    2. Open the account dashboard.
    3. Review the subscription plan.
    4. Select the cancellation option.
    5. Save the confirmation.

    A membership purchased through an app store or streaming device may need to be canceled through that provider.

    Deleting the app does not necessarily cancel the subscription.

    Hallmark+ Benefits Are Missing

    Check whether:

    • The Hallmark+ subscription is active.
    • The free trial has ended when required for a benefit.
    • The Crown Rewards account is linked.
    • Both accounts use the same email address.
    • The coupon has been issued.
    • The participating store accepts the benefit.
    • The product is excluded.

    Contact Hallmark+ support if the streaming membership is active but the shopping benefits do not appear.

    Hallmark Keepsake Ornament Club Help

    Call 1-800-HALLMARK for questions involving:

    • Joining or renewing
    • Membership status
    • Dream Box
    • Exclusive ornaments
    • Early-shopping events
    • Membership address changes
    • Missing or damaged club products

    Keep membership and order confirmations.

    Return eligibility for Keepsake Ornament Club exclusives is generally based on the current 90-day return policy and the club’s terms.

    Hallmark Ornament Arrived Broken or Defective

    For a broken, defective or incomplete ornament:

    1. Photograph the ornament and packaging.
    2. Record the stock number.
    3. Keep all components.
    4. Check whether the product is part of a recall.
    5. Contact the store or Consumer Care.
    6. Ask whether replacement inventory exists.
    7. Request return instructions.

    Limited-quantity and older Keepsake ornaments may be unavailable for replacement. A refund may be offered when an exact replacement cannot be supplied.

    Hallmark no longer offers a general replacement service for damaged ornament boxes. The ornament itself may still qualify for a return under the applicable policy.

    Hallmark Product Recall or Safety Concern

    Stop using a Hallmark product if it presents:

    • Choking hazard
    • Fire hazard
    • Sharp or broken components
    • Battery overheating
    • Exposed wiring
    • Mold
    • Unexpected chemical odor
    • Another safety concern

    Check Hallmark’s current Product Recalls page and the U.S. Consumer Product Safety Commission.

    The current Hallmark recall page includes a Cad Bane Keepsake ornament recall involving possible mold exposure. Consumers are instructed not to open the affected box and to follow the official refund instructions.

    Do not continue displaying or handling a recalled product merely because it is collectible.

    Hallmark Gift Card Help

    Hallmark Gold Crown gift cards can generally be redeemed at Hallmark.com and participating U.S. Hallmark Gold Crown stores.

    Hallmark gift cards:

    • Do not expire
    • Do not have inactivity fees
    • Can be physical or digital
    • Are sold in eligible amounts shown on Hallmark.com

    For a missing or unusable card, have:

    • Purchase receipt
    • Purchaser email
    • Recipient email
    • Gift-card amount
    • Partial card number
    • Activation information

    Never publish the complete card number or PIN.

    Hallmark gift-card greetings and gift cards fulfilled by outside vendors can have separate support contacts shown in the confirmation email.

    Hallmark Card Studio Software Support

    Hallmark Card Studio is separately supported software.

    Contact:

    Have ready:

    • Software edition and year
    • Order number
    • License or activation information
    • Computer operating system
    • Error message
    • Receipt

    Do not post a license key or activation code publicly.

    Unfamiliar Hallmark Charge

    An unfamiliar charge may involve:

    • Hallmark.com order
    • Gold Crown store purchase
    • Hallmark+ subscription
    • Keepsake Ornament Club
    • Hallmark Card Studio
    • Gift card
    • Hallmark Cards Now app purchase
    • Purchase by another authorized card user
    • Temporary payment authorization

    Review:

    • Hallmark order history
    • Hallmark+ subscription
    • Apple, Google, Roku and Amazon subscriptions
    • Email receipts
    • Store receipts
    • Household purchases

    Contact Hallmark or the billing platform that processed the transaction. Notify the card issuer promptly if a completed charge remains unauthorized.

    Fake Hallmark Customer Service or Subscription Scam

    Warning signs include:

    • A demand for gift cards or cryptocurrency
    • A request for remote access to a computer
    • A request for an account password or one-time code
    • A fake Hallmark+ lifetime subscription
    • A request to pay to release a prize or refund
    • An unofficial gift-card activation site
    • A website imitating Hallmark.com
    • A caller who cannot identify the order or account
    • A claim that the customer must move money to a safe account

    Use Hallmark.com, HallmarkPlus.com, Care.Hallmark.com and official app-store subscription settings.

    Do not call a number from a suspicious pop-up, social-media comment or unsolicited email.

    How to Escalate a Hallmark Complaint

    1. Identify whether the issue involves Hallmark.com, a Gold Crown store, Hallmark+, Hallmark Channel or Hallmark Card Studio.
    2. Contact the department that controls the transaction.
    3. Provide order and membership details privately.
    4. Ask for a case number.
    5. Keep receipts, photographs, tracking records and chat transcripts.
    6. Request the return, refund or account decision in writing.
    7. Ask for supervisory review when the first response does not address the documented problem.
    8. Contact the independently owned store separately when it controls the purchase.
    9. Use the product-recall route for a safety issue.
    10. Send concise written correspondence to Hallmark Cards, Inc., P.O. Box 419034, Mail Drop 216, Kansas City, MO 64141-6034, when necessary.
    11. Contact the payment provider promptly for an unauthorized charge.

    The headquarters number at 1-816-274-5111 is not a substitute for Consumer Care, Hallmark+ support, a Gold Crown store or Hallmark Card Studio support.

    A review submitted to CustomerServiceNumbers.com does not contact Hallmark, cancel an order, start a return, add Crown Rewards points, cancel Hallmark+, replace an ornament or issue a refund.

    Hallmark Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently displays four Hallmark Cards reviews with an overall rating of 3.0 out of 5.

    The reviews were submitted between December 2014 and November 2015.

    They concern:

    • A Hallmark Card Studio DVD order that allegedly contained the wrong software
    • A suggestion for birthday cards designed for people born on July 4
    • An older unresolved return or 90-day guarantee complaint involving an unclear product
    • A Hallmark Channel programming question about movies and sequels

    The movie comment belongs with Hallmark Channel Viewer Services rather than Hallmark Cards product support.

    The Card Studio comments concern a separately supported software product.

    The remaining comments are approximately a decade old and do not establish a current positive or negative Hallmark customer-service trend.

    Current reviews may help readers understand experiences involving:

    • Hallmark Consumer Care
    • Hallmark.com orders
    • Order changes and cancellations
    • Shipping and delivery
    • Returns and refunds
    • Gold Crown store service
    • Crown Rewards
    • Keepsake ornaments
    • Gift cards
    • Hallmark+ support
    • Product recalls
    • Complaint escalation

    Frequently Asked Questions About Hallmark Customer Service

    What is the Hallmark customer-service number?

    Call 1-800-425-5627, also known as 1-800-HALLMARK.

    What are Hallmark Consumer Care hours?

    Current hours are Monday-Friday from 8 AM to 6 PM Central Time and Saturday-Sunday from 10 AM to 6 PM Central Time.

    Does Hallmark offer online chat?

    Yes. Chat is available through the Hallmark Care website.

    How do I check a Hallmark.com order?

    Use Hallmark Order Status with the order email, order number and billing ZIP code when requested.

    Can I change a Hallmark order?

    Hallmark generally allows order changes only within approximately 30 minutes after placement. Contact Consumer Care immediately.

    How long do I have to return a Hallmark.com order?

    Eligible unused merchandise can generally be returned within 90 days of the original purchase date.

    Can I return a Hallmark.com order to a Hallmark store?

    No. Hallmark Gold Crown stores cannot accept Hallmark.com returns, including online orders shipped to a store.

    Are Hallmark store return policies the same?

    No. Most Gold Crown stores are independently owned, and their return policies can vary. Review the store receipt.

    Are Hallmark.com returns free?

    Hallmark provides a prepaid return label for qualifying online returns started through Consumer Care.

    How long does a Hallmark refund take?

    An approved refund is generally processed within approximately one week after Hallmark receives the return, although bank and holiday delays can add time.

    Can I track a Sign & Send card?

    Standard Sign & Send cards sent by USPS First-Class Mail do not have tracking. Expedited or Rush options may be available.

    How do I report missing Crown Rewards points?

    Contact Consumer Care with the receipt, order number, purchase date and Crown Rewards information.

    What is the Hallmark+ support number?

    Call 1-844-446-5669.

    Is Hallmark+ the same as Hallmark Channel?

    No. Hallmark+ is a streaming and membership subscription. Hallmark Channel is a television network, and Hallmark.com sells cards, ornaments and gifts.

    What is the Hallmark Card Studio support number?

    Call 1-323-283-8734.

    Do Hallmark gift cards expire?

    Hallmark Gold Crown gift cards do not expire and do not have inactivity fees.

    Who owns Hallmark Cards?

    Hallmark Cards, Inc. is a privately held company founded by the Hall family. Hall family members continue serving on the board.

    Who is the CEO of Hallmark?

    Mike Perry is Hallmark Cards’ president and chief executive officer.

    Where is Hallmark headquartered?

    Hallmark Cards is headquartered at 2501 McGee Trafficway, Kansas City, Missouri 64108.

    What is the Hallmark corporate-office phone number?

    The headquarters telephone number is 1-816-274-5111. Use Consumer Care for ordinary product and order issues.

    Related Greeting Card and Entertainment Customer Service Pages

    Related Corporate Office Information

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share real customer experiences since 2004. We independently organize official phone numbers, support routes, return policies, membership guidance, safety information and reader-submitted reviews.

    We are not owned by Hallmark Cards, Inc., Hallmark Media, Hallmark+, Hallmark Channel, a Hallmark Gold Crown store, Hallmark Card Studio, a gift-card provider or a payment processor.

    Share Your Hallmark Customer Service Experience

    Have you contacted Hallmark about an online order, return, refund, Gold Crown store, Crown Rewards account, ornament, gift card, personalized card, Hallmark+ membership or product recall?

    Leave a factual review below and explain the product or service, support route used, approximate response time and whether the issue was resolved.

    Comments are moderated. Do not include order numbers, Crown Rewards numbers, Hallmark+ login information, gift-card numbers, home addresses, payment information, private card messages, photographs of children or personal information about a store or support employee.

    Programming feedback, movie questions and Hallmark Channel schedule complaints should be submitted on the separate Hallmark Channel customer-service page.

    Page Update Note

    This Hallmark Cards customer-service page was reviewed and fully updated on July 20, 2026.

    The update corrected Consumer Care hours, added weekend support, current chat and contact routes, online order changes, the 90-day return policy, Gold Crown store return distinctions, Crown Rewards, Keepsake Ornament Club, Hallmark+, Hallmark Card Studio, gift-card and product-recall guidance.

    The review section was corrected to reflect the four live CSN reviews, current 3.0-out-of-5 rating and the fact that several comments involve Hallmark Card Studio software or Hallmark Channel programming rather than Hallmark Cards customer service.

    Last Updated: July 20, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Hallmark Cards, Inc., Hallmark Media, Hallmark+, Hallmark Channel, a Hallmark Gold Crown store, Hallmark Card Studio, a gift-card provider, retailer or payment processor. Hallmark does not provide customer support through this website.

    Phone numbers, support hours, product availability, store ownership, return policies, Crown Rewards benefits, Hallmark+ plans, Keepsake Ornament Club benefits, recall information, gift-card processes, leadership and corporate information can change. Review the current receipt, order confirmation, membership terms and official Hallmark websites.

    This page cannot locate an order, cancel a purchase, issue a return label, add Crown Rewards points, replace an ornament, activate a gift card, cancel Hallmark+, provide streaming access or issue a refund.

  • Reach Hagen Fluval Customer Service – Reviews And Complaints

    Before purchasing Hagen Fluval products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Hagen Fluval is a leading brand of aquatic products, including aquariums, filters, lighting, and fish care accessories.

    How to Contact Hagen Fluval

    You can reach Hagen Fluval customer service using the following details:

    • Phone Number: 1-800-554-2436
    • Email Support: Hagen Fluval offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
    • Corporate Address: Rolf C. Hagen Inc., 20500 Trans-Canada Highway, Baie-d’Urfé, Quebec H9X 0A2, Canada
    • Website: https://www.hagen.com/

    Hagen Fluval Customer Support Reviews and Complaints

    When considering purchasing Hagen Fluval products, it’s helpful to review their customer service feedback. Hagen Fluval competes with other aquatic brands like Aqueon, Tetra, and Marineland. Customer reviews often highlight the quality, innovation, and reliability of Hagen Fluval products, particularly for aquarium enthusiasts. However, some complaints focus on issues related to customer service, product durability, and warranty claims.
    Comparing Hagen Fluval with other aquatic brands can help you determine which offers the best products, pricing, and customer support for your aquarium needs. Evaluating customer reviews and complaints is an important step in making an informed decision about purchasing Hagen Fluval products. Products are available at Petsmart, Petco, Chewy, and Amazon.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Hagen Fluval products.

    Note: This website listing is not associated with Hagen Fluval. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Hagen Fluval does not provide support services directly through this website. For any questions or concerns about Hagen Fluval products or services, contact their customer service representative directly.