Category: Consumer Products Customer Service Information – Reviews

Consumer Products customer service, company phone numbers, addresses, chat links, email, websites and more contact information. Also, reviews, ratings, feedback and complaints regarding the companies customer service performance.

  • Medela Customer Service, Breast Pump Support and Warranty Help

    Medela provides personal-use and hospital-grade breast pumps, collection cups, breast shields, milk-storage products and related accessories. U.S. customers can contact Medela for troubleshooting, replacement parts, warranty questions, product feedback and order assistance.

    Verified Medela customer-service information

    Health and product-safety warning: Stop using a pump or accessory that is damaged, contaminated, overheating, sparking, producing an unusual odor or causing an injury. Do not feed milk that may have been contaminated by an unsafe product. Contact Medela for product support and a qualified healthcare professional or lactation consultant for medical, feeding, pain or milk-supply concerns.

    How to Contact Medela Customer Service

    Call Medela U.S. customer service at 1-800-435-8316 on weekdays from 8 a.m. to 4:30 p.m. Central Time.

    Medela’s virtual assistant is available 24 hours a day through its website. Customers can also submit the official contact form for:

    • Breast-pump troubleshooting.
    • Replacement parts.
    • Warranty information.
    • Order-related questions.
    • Product feedback.
    • General inquiries.

    Medela states that Spanish-language assistance is available.

    Choose the Correct Medela Support Route

    Issue Recommended contact
    Pump is not turning on or maintaining suction Medela Product Support
    Missing, cracked or defective component Medela Customer Service and warranty review
    Insurance qualification, upgrade fee or shipment The durable medical equipment supplier processing the insurance order
    Symphony rental payment, renewal or return The hospital, pharmacy or rental station that supplied the pump
    Symphony technical problem Rental station and Medela Product Support
    Pain, injury, low milk supply or feeding concern Healthcare professional or qualified lactation consultant
    Unresolved product complaint Continue through the existing Medela case and request escalation

    Information to Have Before Calling Medela

    Gather the following information before contacting product support:

    • The complete pump or accessory name.
    • The model and serial number, when applicable.
    • The purchase date.
    • The retailer, hospital, rental station or insurance supplier.
    • Proof of purchase or order confirmation.
    • A description of the problem and when it began.
    • Any lights, error indicators or unusual sounds.
    • Which parts were inspected, cleaned or replaced.
    • Photographs or video if requested through an approved method.

    Do not send insurance records, medical records or images containing private health information unless they are necessary and Medela provides an appropriate submission method.

    Medela Breast Pump Troubleshooting

    Before calling about low or inconsistent suction, inspect the pump according to the manual for that exact model.

    Common items to check include:

    • Whether every part is assembled in the correct direction.
    • Whether membranes, valves, O-rings or connectors are missing or damaged.
    • Whether tubing is loose, kinked, wet or punctured.
    • Whether collection cups or bottles are fully sealed.
    • Whether the correct compatible parts are being used.
    • Whether the power adapter or battery is operating correctly.

    Use only parts and accessories Medela identifies as compatible with the specific pump. Medela warns that incompatible components may damage a pump.

    If troubleshooting does not restore normal operation, call 1-800-435-8316 before opening, modifying or attempting to repair the motor.

    Medela Warranty Claims

    Warranty coverage varies by model, component, purchase date and country. Consult the product’s manual or official product page for its exact warranty.

    For example, several current personal-use Medela pumps list a limited U.S. warranty of one year on the pump mechanism and 90 days on detachable parts. This should not be assumed to apply to every Medela product.

    For a warranty review:

    1. Contact Medela Customer Service.
    2. Provide the model, serial number and purchase date.
    3. Explain the defect and troubleshooting already completed.
    4. Provide proof of purchase when requested.
    5. Wait for replacement or return instructions before mailing anything.

    Medela states that warranties for pumps purchased in the United States or Canada can generally be claimed only in the country of purchase.

    Opened Breast Pump Returns

    Many Medela personal-use pumps are single-user products. Medela states that certain pumps cannot be returned to a retailer after the tamper seal has been broken for hygiene and safety reasons, unless the product is faulty and qualifies for warranty assistance.

    Before opening a pump:

    • Confirm that the model is the one ordered.
    • Review the retailer’s return policy.
    • Check insurance upgrade charges.
    • Confirm that included shield sizes and accessories meet the order description.

    For a defective opened pump, contact Medela rather than attempting to return or resell it.

    Replacement Parts and Compatibility

    Identify the exact pump before buying tubing, membranes, valves, shields, collection cups, connectors or power adapters. Components that look similar may not be compatible.

    When contacting Medela about a missing or broken part, provide:

    • The pump’s complete model name.
    • The name or photograph of the damaged component.
    • Whether the part came with the pump or was purchased separately.
    • The approximate purchase date.

    Do not use cracked, warped, damaged or poorly fitting milk-contact parts.

    Medela Breast Pumps Through Insurance

    Medela works with durable medical equipment suppliers that verify insurance benefits, obtain required provider information and ship eligible pumps.

    Insurance questions can involve:

    • Whether a particular model is covered.
    • An upgrade charge.
    • Prescription or provider documentation.
    • The permitted order date.
    • Shipping status.
    • Duplicate orders.
    • A claim denial.

    The durable medical equipment supplier usually handles these issues because it submits the claim and fulfills the order. Medela handles product troubleshooting and applicable warranty support after the pump is received.

    Before authorizing an upgrade, ask the supplier to disclose the full out-of-pocket amount and whether the charge is refundable.

    Medela Symphony Rental Support

    Medela Symphony is a multi-user hospital-grade pump that may be rented through hospitals, pharmacies and authorized rental stations.

    Contact the rental station for:

    • Rental charges.
    • Contract extensions.
    • Returns and return deadlines.
    • Deposits.
    • Missing rental equipment.
    • Billing disputes.

    Contact the rental station and Medela Product Support for a malfunctioning Symphony pump. Use only the personal milk-contact kit supplied or approved for the rental system.

    Do not return a rental pump without following the rental station’s instructions and obtaining proof of return.

    Medela Pump Will Not Turn On

    Check:

    1. Whether the correct power adapter is securely connected.
    2. Whether the electrical outlet works with another safe device.
    3. Whether the rechargeable battery requires charging.
    4. Whether disposable batteries are installed in the correct direction, when applicable.
    5. Whether the pump displays an error or charging indicator.

    Stop using a pump that becomes unusually hot, smells burned, sparks, has exposed wiring or shows liquid inside the motor. Disconnect it safely and contact Medela.

    Moisture or Milk in Medela Tubing

    Follow the cleaning and troubleshooting instructions for the exact pump. Procedures differ among traditional bottle systems and newer hands-free collection cups.

    Do not continue pumping when milk has entered an area that the instructions identify as non-washable or part of the motor. Contact Medela when there is uncertainty about whether the pump remains safe to use.

    Cleaning Medela Pump Parts

    Use the current instructions supplied with the exact pump and accessory. Some components can be washed or sanitized while tubing, motors, power components and other parts may require different care.

    General precautions include:

    • Wash hands before handling clean components or expressed milk.
    • Separate parts as directed before washing.
    • Allow components to dry completely before reassembly.
    • Do not submerge electrical components.
    • Replace damaged or difficult-to-clean milk-contact parts.

    Healthcare facilities may have additional infection-control procedures. Hospital staff should follow institutional instructions for shared equipment.

    Breast Shield Fit, Pain and Milk-Supply Questions

    Medela can explain available shield sizes and how its products are designed to operate. Persistent pain, injury, swelling, fever, bleeding, difficulty feeding or milk-supply concerns should be discussed with a healthcare professional or qualified lactation consultant.

    Medela also publishes an email resource called Ask the LC at askthelc.na@medela.com. Online lactation information does not replace examination, diagnosis or urgent medical care.

    Reporting a Medela Product-Safety Concern

    Stop using and preserve a product that may have:

    • Caused an injury.
    • Overheated, smoked or sparked.
    • Contaminated expressed milk.
    • Broken during normal use.
    • Created a choking or cutting hazard.
    • Failed in a way that could affect safe feeding.

    Contact Medela at 1-800-435-8316. Retain the product, packaging, serial number, purchase record and photographs unless Medela provides other instructions.

    Serious medical-device concerns may also be reported through the FDA’s MedWatch reporting program. Seek appropriate medical care first when an injury or urgent health concern exists.

    How to Escalate a Medela Complaint

    1. Call Medela at 1-800-435-8316 or submit the official contact form.
    2. Provide the model, serial number, purchase date and supplier.
    3. Explain the troubleshooting completed and resolution requested.
    4. Keep the Medela case number and representative’s name.
    5. Reply through the existing case when submitting photographs or proof of purchase.
    6. Ask for supervisory or product-quality review if the initial response does not address the documented problem.

    For insurance billing or rental-contract disputes, continue working with the supplier or rental station while documenting Medela’s technical findings.

    Medela U.S. Corporate Information

    Medela LLC
    1101 Corporate Drive
    McHenry, IL 60050
    United States

    Customer Service and Product Support: 1-800-435-8316

    Do not mail pumps, rental equipment, milk-contact components or medical information to this address unless Medela gives specific written instructions.

    Medela Customer Service FAQ

    What is Medela’s U.S. customer-service number?

    Call 1-800-435-8316.

    What are Medela’s customer-service hours?

    Medela lists phone support on weekdays from 8 a.m. to 4:30 p.m. Central Time.

    Does Medela offer online chat?

    Medela provides a virtual assistant through its official website 24 hours a day.

    How do I submit a Medela warranty claim?

    Contact Medela with the model, serial number, purchase date, proof of purchase and description of the defect. Warranty terms vary by product.

    Who handles a Medela insurance order?

    The durable medical equipment supplier normally handles benefit verification, insurance claims, upgrade charges and shipping. Medela provides product and warranty support.

    Who handles a Symphony rental return?

    Contact the hospital, pharmacy or rental station that supplied the pump. Obtain written proof when it is returned.

    Can I return an opened Medela pump?

    Many personal-use pumps cannot be returned after opening for hygiene reasons. Contact Medela about a defective product that may qualify for warranty replacement.

    Can I use parts from another Medela pump?

    Only use parts specifically identified as compatible with the exact model. Similar-looking parts may not be interchangeable.

    Who should I contact about pain or milk supply?

    Contact a qualified healthcare professional or lactation consultant. Medela Product Support can address pump operation but cannot diagnose or treat a medical condition.

    Medela Customer Reviews

    Customers may share first-hand experiences involving breast pumps, suction, batteries, replacement parts, warranty claims, insurance suppliers, rentals, shipping and Medela Customer Service.

    A helpful review identifies the pump model, approximate purchase date, supplier, type of problem, department contacted and whether the issue was resolved.

    Do not post insurance information, medical records, prescriptions, serial numbers, home addresses or private information about a parent or child. Reviews containing unverified Medela support numbers or offers to sell opened single-user products may be removed.

    Why Trust This Medela Customer Service Guide?

    This guide was reviewed using Medela’s official U.S. customer-service, product-support, warranty, insurance, rental, product and lactation-resource pages. It separates Medela product support from insurance suppliers, rental stations and healthcare professionals.

    Last reviewed: August 4, 2026.

    CustomerServiceNumbers.com is an independent consumer-information website and is not affiliated with Medela LLC or the Medela Group. Product specifications, warranty terms, support methods and hours may change. Confirm instructions through Medela’s official website and the manual for the exact product. This page does not provide medical or lactation advice.

  • Yankee Candle Customer Service, Returns, Orders and Rewards

    Yankee Candle customer service can assist with online orders, delayed deliveries, damaged candles, returns, refunds, exchanges, store experiences, gift cards, Fragrance Family Rewards, Auto-Ship and account problems. Use the verified support options below and select the route that matches where and how the product was purchased.

    Verified Yankee Candle customer service information

    Live chat and self-service tools may be available outside telephone hours. Availability can change during holidays, promotions and periods of unusually high demand.

    Telephone-number correction: The older 1-800-243-1776 number still appears in some Yankee Candle ordering information, but it should not be presented as the primary Consumer Care number. The current customer service page directs general inquiries to 1-877-803-6890.

    Choose the Correct Yankee Candle Support Route

    Issue Recommended support route
    Online order status Use the order-support tools with the order number, email address and billing ZIP code.
    Delayed or missing delivery Check carrier tracking, then use chat, the contact form or Consumer Care.
    Damaged, broken or incorrect item Photograph the product and packaging, retain everything and begin the online support or return process.
    YankeeCandle.com return Use the self-service return process with the order number and billing ZIP code.
    Store purchase Bring the product, receipt or order confirmation and original payment card to a Yankee Candle store.
    Purchase from another retailer Start with the retailer for transaction issues. Use Yankee Candle’s contact form for an eligible product-quality request under the Happiness Guarantee.
    Rewards or missing points Sign in to Fragrance Family Rewards, review the activity and contact Consumer Care with the receipt or order details.
    Local store complaint Speak with the store manager first, then submit the store location and incident details to Consumer Care.

    Yankee Candle Telephone, Chat and Written Support

    The current Yankee Candle Consumer Care number is 1-877-803-6890. Published telephone hours are Monday through Friday from 9 a.m. to 8 p.m. Eastern Time.

    The official contact page also provides live chat, an order-support portal and a written inquiry form. The form allows customers to choose the reason for the inquiry and upload supporting photographs or documents.

    Yankee Candle does not prominently publish a universal customer-service email address on its current support page. Use its official form to create a written record instead of relying on an address found on an old email, directory or social-media post.

    Information to Have Ready

    • Order number and billing ZIP code
    • Email address associated with the order or rewards account
    • Product name, fragrance, size and item number
    • Purchase date and store location
    • Receipt, order confirmation or other proof of purchase
    • Tracking number and latest carrier scan
    • Photographs of damaged merchandise and packaging
    • Return tracking number, when applicable
    • Gift card receipt and partially masked card details
    • Previous case number or chat transcript
    • The specific refund, exchange or correction being requested

    Never publish an order number, address, account password, tracking number, payment-card information or gift card PIN in a public review.

    Yankee Candle Order Tracking and Changes

    Use the order-support tools on the Yankee Candle contact page to track an order or request assistance. The order number, email address and ZIP code may be required.

    If the shipping address, quantity, fragrance or payment details are incorrect, seek assistance immediately. Orders can move into fulfillment quickly, so a requested change or cancellation is not guaranteed after processing begins.

    Delayed, Missing or Misdelivered Packages

    Compare the expected delivery date with the latest carrier scan. Check entrances, mailrooms, parcel lockers, reception areas, secure delivery locations and other household members before reporting a package as missing.

    If tracking stops updating, the delivery date passes or the order is marked delivered but cannot be located, provide Yankee Candle with the order number, tracking number, delivery address and the last carrier scan. Avoid posting this information in public comments.

    Orders can sometimes arrive in separate packages. Review the complete order and all tracking numbers before reporting an item as missing from a shipment.

    Damaged, Broken, Defective or Incorrect Items

    If a web order arrives damaged, missing a component, leaking, broken or otherwise defective, keep the product, shipping carton, packing materials and label. Photograph the item and packaging before beginning the self-service refund or support process.

    Candle and warmer safety: Do not light a candle in a cracked or damaged container. Stop using an electric warmer that has damaged wiring, exposed components, unusual heat, smoke or sparking. Move away from immediate fire or electrical danger and call 911 or the local fire department when emergency assistance is required.

    For a fragrance-quality concern, explain whether the problem involves scent performance, the wick, wax, container, lid, accessory, diffuser, warmer or another product component. Product eligibility may depend on where it was purchased and whether the seller was authorized.

    Yankee Candle Happiness Guarantee

    Yankee Candle’s current Happiness Guarantee and return policy generally permits qualifying products to be returned for a refund or exchange for one year after purchase. The policy covers eligible Yankee Candle, WoodWick and Chesapeake Bay products.

    The guarantee is limited to the original end-user purchaser in the United States and may require proof of purchase. Yankee Candle reserves the right to verify information and deny claims involving suspected fraud or abuse.

    Purchase type Return guidance
    YankeeCandle.com order Begin the self-service process with the order number and billing ZIP code.
    Yankee Candle store purchase Bring the item, store receipt and original payment card to a Yankee Candle store.
    Authorized third-party seller The product may qualify for the Happiness Guarantee. Submit the contact form with proof of purchase and wait for instructions.
    Unauthorized seller or unfamiliar website The Happiness Guarantee generally does not apply. Address the transaction with the seller and payment provider.
    Personalized candle Follow the special personalized-candle return instructions and use the designated South Deerfield return address.

    How to Start a Yankee Candle Return

    1. Review the current Happiness Guarantee and return requirements.
    2. For a website order, open the self-service return process and enter the order number and billing ZIP code.
    3. For a store return, bring the product, receipt or detailed order confirmation and original payment card.
    4. For a purchase from another authorized retailer, submit the contact form with proof of purchase and wait for approval and instructions.
    5. Follow the supplied packing, shipping and labeling directions.
    6. Use a trackable shipping method and retain the receipt until the refund or exchange is complete.

    Do not mail merchandise to the Consumer Care correspondence address. Yankee Candle publishes separate addresses for general correspondence, ordinary returns and personalized-candle returns. Start the return process first and confirm the correct destination for the specific product.

    Yankee Candle Return Addresses

    Yankee Candle currently publishes the following addresses in its return policy:

    • Web, store and approved authorized-seller returns:
      Yankee Candle Company
      Returns & Exchanges
      3419 Ritner Highway
      Newville, PA 17241
    • Personalized-candle returns:
      Yankee Candle Returns
      1 Plain Road
      South Deerfield, MA 01373

    Confirm the correct address before mailing. Include the required return form, proof of purchase and contact information. Return shipping costs and procedures can depend on the purchase type and instructions provided for the case.

    Refund and Payment-Method Issues

    Refund routing can depend on the original payment method and where the merchandise is returned. An online order paid through PayPal or Afterpay and returned to a store may be exchanged or refunded as a Yankee Candle gift card under the current policy.

    If an order was paid with both a credit card and a gift card, the gift-card portion may be returned by email as an eGift Card. The remaining eligible amount is generally returned to the original credit card, up to the amount charged to that card.

    Keep the return tracking information until the refund appears. If a completed refund is not visible, provide Consumer Care with the return tracking number, delivery date, refund confirmation and payment method. A bank or payment provider may require additional posting time.

    Yankee Candle Shipping Information

    The current shipping information page explains available shipping services, expedited-order cutoffs, holiday closures, geographic restrictions and products that cannot travel by air.

    • Eligible expedited orders placed by noon ET Monday-Friday are generally scheduled to ship the same day.
    • Orders placed after the cutoff may ship on the following business day.
    • Room sprays and certain other restricted products may be limited to ground transportation.
    • Shipping charges, destinations and service availability can change.
    • Delivery dates are estimates and can be affected by carriers, weather, holidays and product restrictions.

    Review the product page and checkout information before relying on a delivery date, particularly for gifts, personalized products, holidays or addresses outside the contiguous United States.

    Fragrance Family Rewards Help

    The Fragrance Family Rewards program allows members to earn points on qualifying Yankee Candle, WoodWick and Chesapeake Bay purchases made through participating brand websites and Yankee Candle stores.

    • Membership is free.
    • Members currently receive $5 in Fragrance Cash for every 500 eligible points.
    • Members can earn points from eligible purchases and specified account activities.
    • Customers reaching 1,000 points can qualify for Fragrance Lover status and additional benefits under the current terms.
    • Reward availability, expiration, earning rates and redemption restrictions can change.

    For missing points, have the order number or store receipt, purchase date, amount, rewards email address and account details ready. Confirm that the qualifying purchase was connected to the correct rewards account.

    Yankee Candle Gift Card Help

    Consumer Care can assist with gift-card purchase and redemption questions. Before requesting help, check the card number, PIN, current balance, purchase receipt and any checkout error.

    Never publish a complete gift card number or PIN. A legitimate business, government agency or family member will not require Yankee Candle gift cards to pay taxes, fines, legal fees, utility bills, computer-support charges or emergency expenses.

    Yankee Candle Store Complaints

    For an issue involving a local store, receipt, promotion, employee interaction, product availability or pickup order, note the store location, date, approximate time and names or descriptions relevant to the experience.

    1. Ask the store manager to review the issue when practical.
    2. Retain the receipt, promotional materials and photographs.
    3. If the store does not resolve the problem, contact Consumer Care at 1-877-803-6890 or submit the official form.
    4. Request a case number and explain the resolution you are seeking.

    Store hours and telephone numbers vary by location. Use the official store locator for current local information.

    Fake Yankee Candle Websites and Discount Scams

    Scam warning: Yankee Candle warns about fraudulent websites and advertisements offering unrealistic discounts, sometimes as high as 90%. These sites may take payment without shipping merchandise, send counterfeit or damaged products or collect personal and financial information.

    Warning signs include:

    • A website address that imitates Yankee Candle but uses an unfamiliar domain
    • Social-media advertisements promoting implausible clearance prices
    • Spam emails or texts linking to an unofficial checkout page
    • Requests for passwords, verification codes or complete payment information
    • A seller with no verifiable address, return policy or customer service
    • Payment requests involving gift cards, cryptocurrency, wire transfers or payment apps

    Open YankeeCandle.com directly rather than following a questionable advertisement. Review Yankee Candle’s fraudulent website warning for additional guidance.

    How to Escalate a Yankee Candle Complaint

    1. Begin with Consumer Care at 1-877-803-6890, live chat or the official contact form.
    2. Provide the order number, receipt, product details, photographs, tracking and a concise timeline.
    3. Ask for a case or reference number.
    4. Explain the specific refund, exchange, replacement or account correction requested.
    5. If the first representative cannot resolve the problem, politely request a supervisor or the team responsible for that issue.
    6. For a store complaint, include the location, date, approximate time and manager interaction.
    7. For an authorized-retailer purchase, keep records of both the retailer response and the Yankee Candle product-quality request.
    8. Consider a payment dispute only after attempting to resolve the transaction and before the payment provider’s deadline.

    A written complaint may be mailed to Yankee Candle Consumer Care, 5 Concourse Pkwy, Atlanta, GA 30328. This is a correspondence address and should not be used for merchandise returns unless Yankee Candle specifically instructs otherwise.

    Yankee Candle Customer Service FAQ

    What is the Yankee Candle customer service number?

    The current Yankee Candle Consumer Care number is 1-877-803-6890.

    What are Yankee Candle customer service hours?

    Yankee Candle lists Consumer Care telephone hours as Monday through Friday from 9 a.m. to 8 p.m. Eastern Time.

    Does Yankee Candle have live chat?

    Yes. Live chat is offered through the official contact and Help Center pages. Agent availability may vary.

    Does Yankee Candle publish a customer service email?

    The current support page emphasizes telephone, chat and an online form rather than prominently publishing one universal customer-service email address.

    How long is the Yankee Candle Happiness Guarantee?

    The current policy generally covers qualifying products for one year following purchase. Proof-of-purchase, seller, purchaser and fraud-prevention restrictions apply.

    Can I return an online Yankee Candle order to a store?

    Eligible online purchases may be returned to a Yankee Candle store with the detailed order confirmation and original payment card. Refund handling can vary for PayPal, Afterpay and split-payment purchases.

    Does the guarantee cover candles purchased at another retailer?

    An eligible product bought in the United States from an authorized seller may qualify. Submit Yankee Candle’s contact form with proof of purchase. Products from unauthorized sellers or unauthorized websites generally are not covered.

    Who owns Yankee Candle?

    The Yankee Candle Company, Inc. is a wholly owned subsidiary of Newell Brands Inc.

    Can CustomerServiceNumbers.com process a Yankee Candle return?

    No. CustomerServiceNumbers.com is an independent information and review website. It cannot access orders, issue refunds, exchange merchandise, award rewards points or investigate store employees.

    Yankee Candle Customer Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 out of 5 stars for Yankee Candle based on 0 customer reviews. There are not enough reviews on this restored page to identify a positive or negative service trend.

    If you have contacted Yankee Candle about an online order, return, refund, damaged candle, missing delivery, rewards account, gift card, store experience, promotion or product-quality problem, share a factual review below. Include the support method, approximate date and whether the issue was resolved, but exclude private order, address, payment and account information.

    Related Customer Service Page

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has collected and preserved customer-service information and consumer experiences since 2004. CSN independently reviews official company resources, organizes issue-specific support routes and provides moderated review sections. It is not affiliated with Yankee Candle or Newell Brands.

    Page reviewed and updated August 3, 2026.

    CustomerServiceNumbers.com is an independent informational and review website and is not affiliated with The Yankee Candle Company, Inc., Newell Brands Inc., WoodWick, Chesapeake Bay, Bath & Body Works or White Barn. Telephone numbers, hours, shipping services, return rules, rewards benefits and company information can change. Confirm important information through the company’s official website.

  • Style Selections Customer Service: Parts & Warranty

    Style Selections customers may need assistance with missing hardware, assembly instructions, replacement parts, damaged furniture, defective lighting, flooring problems, warranty coverage, a Lowe’s return, delayed delivery, or a recalled product.

    Style Selections is a Lowe’s private brand used across many product categories, including flooring, bathroom vanities, lighting, rugs, storage products, patio furniture, fire pits, planters and home décor.

    Because the brand covers products made by different suppliers, customer-service numbers, warranties, replacement-part procedures and claim requirements can vary by item. The model number, Lowe’s item number, receipt and product manual are especially important when requesting help.

    Below are the current Lowe’s support contacts, Style Selections parts and warranty guidance, return information, product-safety resources and complaint escalation steps.

    Style Selections customer-service information reviewed and updated in June 2026.

    Style Selections Customer Service Help by Issue

    • General Style Selections question: Contact Lowe’s Customer Care at 1-800-445-6937 or use Lowe’s online chat.
    • Missing hardware or assembly parts: Check the product manual for its specific parts number. Many Style Selections manuals list 1-877-888-8225.
    • Need an instruction manual: Search the item or model number on Lowes.com and open the product documents section.
    • Product arrived damaged: Photograph the item and packaging and contact the selling Lowe’s store or Customer Care promptly.
    • Wrong Style Selections item delivered: Keep the order number, delivery paperwork and photographs and call Lowe’s Customer Care.
    • Return or exchange: Review Lowe’s current return window for the product category and bring valid proof of purchase.
    • Warranty question: Review the warranty document attached to the exact Lowe’s product listing before filing a claim.
    • Lowe’s Protection Plan: Call 1-888-775-6937 or file the claim through Lowe’s Protection Plan support.
    • Style Selections flooring complaint: Preserve leftover flooring, packaging, item numbers, installation records and photographs before removing the floor.
    • Furniture or vanity defect: Check the manual for the supplier’s parts number and determine whether the issue involves a missing part, shipping damage or warranty defect.
    • Lighting or electrical product problem: Stop using the item if it overheats, sparks, smokes or appears unsafe and review current product recalls.
    • Installation problem: Contact Lowe’s Installation Support at 1-888-516-1010 when Lowe’s arranged the installation.
    • Special Order problem: Contact the selling store or Lowe’s Customer Care with the order number and estimated delivery information.
    • Product no longer available: Ask whether replacement parts, a comparable model, warranty replacement or refund review is available.
    • Possible recalled product: Check Lowe’s Product Recalls page and the Consumer Product Safety Commission.
    • Unresolved complaint: Request a Lowe’s case number and ask that the issue be reviewed by a supervisor or the appropriate product team.

    How To Contact Style Selections and Lowe’s

    Important: Style Selections does not appear to maintain one universal customer-service department for every product bearing the brand name. Some products have a dedicated supplier or replacement-parts number printed in the manual, while others are handled primarily through Lowe’s.

    Before calling, locate the model number, Lowe’s item number and product manual. Do not assume that a telephone number printed in a different Style Selections product manual handles your particular item.


    Find the Style Selections Model and Item Number

    The product model and Lowe’s item number determine which manual, parts list and warranty apply.

    Where To Look

    • The original Lowe’s receipt
    • The Lowes.com order history
    • The product box
    • An identification label on the product
    • The front page of the instruction manual
    • A label underneath or behind furniture
    • Flooring carton labels
    • The electrical rating label on lighting or powered products

    Information To Record

    • Style Selections product name
    • Lowe’s item number
    • Manufacturer model number
    • Serial number, when present
    • Purchase date
    • Store number
    • Order number
    • Color, size and finish
    • Photographs of the product and label

    When the product page is still available, look for sections labeled “Documents,” “Guides,” “Installation Instructions,” “Warranty” or “Product Documentation.”

    Style Selections Missing Parts and Hardware

    Missing-part complaints commonly involve furniture hardware, vanity components, shelving pieces, patio-furniture parts, fire-pit parts, fasteners or assembly components.

    Before Returning the Entire Product

    1. Compare every part with the manual’s parts list.
    2. Check the packaging and protective material carefully.
    3. Identify the missing part by its letter or part number.
    4. Locate the product’s item and model numbers.
    5. Check the manual for its specific customer-service contact.
    6. Call the product-support number or Lowe’s Customer Care.
    7. Ask whether the missing part can be shipped separately.
    8. Request a case or order number.

    Many Style Selections manuals currently direct customers with missing-part questions to 1-877-888-8225. However, the contact printed in the manual for the specific product should take priority.

    Information To Provide

    • Item number
    • Model number
    • Part description or letter
    • Quantity missing
    • Purchase date
    • Shipping address
    • Photograph of the box label
    • Photograph showing the incomplete product

    Style Selections Returns and Exchanges

    Style Selections purchases are generally governed by Lowe’s current return policy rather than one universal Style Selections return policy.

    Lowe’s currently permits returns or exchanges of most new, unused merchandise with valid proof of purchase within 90 days. Exceptions apply to certain categories.

    Current Lowe’s Return Windows

    • Most new, unused merchandise: 90 days
    • Liquid paint, televisions, electronics, water heaters and most outdoor power equipment: 30 days
    • Major appliances, air conditioners, paint sprayers, portable generators, pressure washers, chainsaws and certain motorized products: 48 hours
    • Certain purchases made with qualifying Lowe’s credit accounts: Up to 365 days, subject to exclusions

    The category of the particular Style Selections product determines which deadline applies. Check Lowe’s current policy rather than assuming every Style Selections item receives 90 days.

    Proof of Purchase

    Lowe’s currently requires valid proof of purchase for returns and exchanges. Lowe’s may attempt to locate the transaction through:

    • A printed or electronic receipt
    • The Lowe’s order number
    • The payment card or digital wallet
    • The telephone number used during the purchase
    • A MyLowe’s Rewards account
    • A MyLowe’s Pro Rewards account

    A valid photo ID may be requested through Lowe’s refund-verification process.

    Before Returning a Large Item

    • Call the local store or Lowe’s Customer Care
    • Ask whether pickup is available
    • Confirm the return deadline
    • Keep the original packaging when possible
    • Photograph shipping or delivery damage
    • Confirm whether the item must be disassembled
    • Request written pickup or return confirmation

    Damaged or Incorrect Style Selections Delivery

    Inspect a Style Selections delivery before signing for it whenever possible.

    Document the Following

    • Damaged packaging
    • Scratches, dents, cracks or broken parts
    • Incorrect color or finish
    • Incorrect model
    • Missing cartons
    • The delivery label
    • The order number
    • The delivery date and time

    If Lowe’s truck delivery supplied a damaged or incorrect item, contact Lowe’s Customer Care at 1-800-445-6937.

    Do not assemble, install or discard a visibly damaged product until Lowe’s or the supplier explains whether it should be returned, inspected or photographed further.

    Style Selections Warranty Claims

    Style Selections warranty coverage varies substantially by product. A flooring warranty may last many years, while a furniture, vanity, lighting or outdoor product may have a much shorter limited warranty.

    Review the Exact Warranty Document

    The warranty may specify:

    • The length of coverage
    • Whether coverage applies to residential or commercial use
    • Whether the warranty covers materials only
    • Whether labor is excluded
    • Installation requirements
    • Cleaning and maintenance requirements
    • Moisture, weather or temperature exclusions
    • Whether an inspection is required
    • Whether replacement will use a comparable discontinued product
    • Which company decides the remedy

    Documents To Keep

    • The original receipt
    • The warranty document
    • The installation manual
    • The product label
    • The Lowe’s item and model numbers
    • Photographs showing the defect
    • Professional installation records
    • Maintenance and cleaning records when applicable
    • Previous customer-service communications

    Do not discard the defective product or begin major repairs until the warranty administrator explains whether inspection or return of the product is required.

    Lowe’s Protection Plan Claims

    A Lowe’s Protection Plan is separate from the product’s original manufacturer or supplier warranty.

    Registration is generally not required, but proof of purchase is required when requesting plan service.

    Before Filing a Claim

    • Confirm that a Protection Plan was purchased
    • Locate the receipt or order
    • Identify when the original product warranty ends
    • Review whether the claimed problem is covered
    • Record the model and serial numbers
    • Photograph the defect
    • Ask whether repair, reimbursement or replacement applies

    Style Selections Flooring Complaints

    Style Selections flooring includes vinyl, laminate, carpet and tile products with different installation instructions and warranties.

    Potential complaints include:

    • Planks separating
    • Edges lifting
    • Surface wear
    • Scratching or staining
    • Water or moisture damage
    • Color variation
    • Defective locking edges
    • Floor movement or noise
    • Carpet wear or staining
    • Discontinued replacement material

    Before Filing a Flooring Claim

    • Keep unopened cartons and leftover material
    • Photograph every carton label
    • Preserve the receipt and item number
    • Keep the installation instructions
    • Record the installation date
    • Identify who installed the floor
    • Photograph the subfloor when records are available
    • Record room temperature and moisture conditions when relevant
    • Photograph the problem from several distances
    • Do not remove the affected flooring before claim instructions are provided

    Flooring warranties frequently exclude installation labor, improper installation, moisture problems, visible defects installed knowingly and damage caused by conditions outside the warranty.

    Lowe’s Installation Complaints

    If Lowe’s arranged the installation of Style Selections flooring, blinds, lighting, bathroom products or another eligible product, contact Lowe’s Installation Support.

    Lowe’s currently states that its standard installations include a one-year labor warranty. Product warranties and installation labor warranties are separate.

    Information To Keep

    • The installation contract
    • The project or order number
    • The installer’s name
    • The completion date
    • Before-and-after photographs
    • The product item numbers
    • The punch list
    • Emails and text messages
    • Any signed completion document

    Clearly distinguish whether the complaint concerns a defective Style Selections product, improper installation or both.

    Style Selections Product Recalls

    Style Selections products have been included in product recalls in the past. Customers should check the model and date codes rather than relying only on the brand name.

    How To Check for a Recall

    1. Locate the model and item numbers.
    2. Record the manufacturing or date code.
    3. Check Lowe’s Product Recalls page.
    4. Search the Consumer Product Safety Commission database.
    5. Compare the product photographs and identifying information.
    6. Stop using the product when the recall instructs customers to do so.
    7. Follow the official repair, replacement or refund instructions.

    Do not sell, donate or give away a product that is subject to a safety recall.

    Style Selections Product Is Discontinued

    A discontinued Style Selections item may create difficulty when the customer needs a matching replacement plank, furniture part, cabinet door, fixture or accessory.

    Possible Options

    • Search the Lowe’s item and model number
    • Contact the parts number in the manual
    • Ask Lowe’s to search other store inventory
    • Ask whether the supplier has replacement stock
    • Review the warranty’s discontinued-product provision
    • Ask whether a comparable replacement is available
    • Search leftover customer or installer material

    A warranty does not necessarily guarantee an identical replacement when the original color, design or model is no longer produced.

    How To Escalate an Unresolved Style Selections Complaint

    1. Identify the exact product. Locate the item number, model number, receipt and manual.
    2. Contact the selling Lowe’s store. Ask for the appropriate department manager or store manager.
    3. Use the product-specific support number. Check the manual for the correct supplier or parts contact.
    4. Contact Lowe’s Customer Care. Call 1-800-445-6937 or use online chat.
    5. Request a case number. Keep later contacts connected to the same case.
    6. State the resolution requested. Ask for missing parts, repair, exchange, refund, replacement or warranty inspection.
    7. Provide supporting evidence. Include the receipt, product labels, photographs, warranty and installation records.
    8. Request supervisor review. Explain what the store or first representative was unable to resolve.
    9. Request the final decision in writing. Ask which return-policy provision, warranty exclusion or product record supports the decision.
    10. Use an outside safety resource when appropriate. Report a possible unsafe consumer product to the Consumer Product Safety Commission.

    For broader Lowe’s support, visit the Lowe’s Customer Service page.

    For Lowe’s ownership and corporate information, visit the Lowe’s Corporate Office Headquarters page.


    Style Selections Customer Reviews and Complaint Sentiment

    At the time this page was updated, CustomerServiceNumbers.com did not have any published Style Selections reviews and could not calculate meaningful customer sentiment.

    The previous page described positive feedback and customer complaints that were not based on reviews submitted directly to CustomerServiceNumbers.com. Those unsupported statements have been removed.

    As customers submit reviews, this section may be updated with recurring topics involving:

    • Missing parts and hardware
    • Furniture and vanity assembly
    • Flooring durability and warranty claims
    • Lighting and electrical products
    • Patio furniture and outdoor products
    • Product returns and exchanges
    • Discontinued parts or colors
    • Lowe’s store support
    • Supplier response times
    • How effectively complaints were resolved

    Future sentiment summaries will be based on actual CustomerServiceNumbers.com submissions rather than general assumptions about Style Selections or Lowe’s customers.

    What To Include in Your Style Selections Review

    • The type of product
    • The item or model number when appropriate
    • The approximate purchase date
    • Whether the issue involved parts, quality, installation, return or warranty coverage
    • Whether you contacted the Lowe’s store
    • Whether Lowe’s provided a case number
    • How long it took to receive a response
    • Whether the problem was resolved

    Do not publish a complete order number, payment-card number, home address, account password, installation access code or employee personal information.

    Style Selections Frequently Asked Questions

    What is the Style Selections customer-service number?

    General Style Selections support is provided through Lowe’s Customer Care at 1-800-445-6937.

    Does Style Selections have a separate parts number?

    Many Style Selections manuals list 1-877-888-8225 for questions or missing parts. Check the manual for the exact product because contacts can vary.

    Who owns Style Selections?

    Style Selections is a Lowe’s private brand and trademark used across multiple home-improvement and home-décor product categories.

    Where can I find a Style Selections manual?

    Search the Lowe’s item or model number on Lowes.com and look for product documents, installation instructions or warranty guides.

    How do I order missing Style Selections parts?

    Locate the parts list in the manual, identify the missing part number and contact the telephone number printed in the manual or Lowe’s Customer Care.

    Can I return a Style Selections product to Lowe’s?

    Most new, unused merchandise with proof of purchase can currently be returned within 90 days, but shorter deadlines apply to some categories. Review the current Lowe’s return policy.

    Can Lowe’s find my receipt?

    Lowe’s may attempt to validate a purchase using the receipt, order number, payment method, telephone number or associated Lowe’s rewards account.

    Does Style Selections have a warranty?

    Many Style Selections products include a limited warranty, but coverage varies by product. Review the warranty document for the exact item and model.

    Who handles a Lowe’s Protection Plan?

    Call Lowe’s warranty, repair and Protection Plan support at 1-888-775-6937.

    Who handles a Style Selections installation complaint?

    If Lowe’s arranged the installation, call Lowe’s Installation Support at 1-888-516-1010.

    What should I do when Style Selections flooring is defective?

    Preserve the receipt, carton labels, leftover material, warranty, installation records and photographs. Do not remove the affected floor until Lowe’s or the warranty administrator provides claim instructions.

    How do I check for a Style Selections recall?

    Search Lowe’s Product Recalls page and the Consumer Product Safety Commission using the model number and date code.

    Where is Lowe’s headquartered?

    Lowe’s Companies, Inc. is headquartered at 1000 Lowe’s Boulevard, Mooresville, North Carolina 28117. Its corporate phone number is 1-704-758-1000.


    Related Home Improvement Customer Service Pages

    Official Lowe’s and Product Resources

    Related Consumer Resources


    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate support information and share customer-service experiences since 2004. We independently organize contact routes, common customer problems, return information, warranty guidance and practical resolution steps.

    Our goal is not simply to repeat Lowe’s telephone number. We help consumers determine whether a Style Selections problem should be handled by the Lowe’s store, Lowe’s Customer Care, a product-specific parts department, Installation Support, Protection Plan support or a product-safety agency.

    Reviews may be moderated for spam, profanity, order numbers, payment information, home addresses and personally identifiable information while preserving the reviewer’s original meaning.

    Share Your Style Selections Experience

    Have you contacted Lowe’s or a Style Selections product-support department about missing parts, damaged furniture, flooring, lighting, a return, installation, warranty claim, discontinued product or safety concern?

    Leave a rating and review below. Include the general product type, problem involved, support route used, whether Lowe’s opened a case, how long it took to receive assistance and whether the issue was resolved.

    Your experience may help another customer determine whether to contact the Lowe’s store, Customer Care, product-parts support, Installation Support, Protection Plan support or a product-safety agency.

    Disclaimer: CustomerServiceNumbers.com is an independent consumer website and is not affiliated with Style Selections, LF, LLC, Lowe’s Companies, Inc., any Style Selections supplier, Lowe’s installer, warranty administrator or government agency. Style Selections and Lowe’s do not provide customer support through this website.

    This page provides general consumer information and does not provide legal, construction, flooring, electrical, installation, warranty or product-safety advice. The exact product manual, warranty, Lowe’s return policy, installation contract, Protection Plan terms, receipt and official written decisions control each customer’s purchase and claim.

  • TruGreen Customer Service Phone – Reviews And Complaints

    Before using TruGreen for your lawn care services, it’s important to be aware of TruGreen’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    TruGreen Customer Service Reviews and Complaints

    When considering using TruGreen for lawn care and maintenance services, it’s helpful to review TruGreen customer service reviews and complaints. TruGreen is one of the largest lawn care companies in the United States, offering a range of services including fertilization, weed control, aeration, and pest control. TruGreen has received various feedback from customers regarding their support and service. Reviews often highlight the effectiveness of their lawn treatments, the convenience of scheduled services, and the expertise of their technicians, while some complaints focus on issues like service cancellations, billing practices, and customer support responsiveness. Comparing TruGreen with competitors like Scotts Lawn Service, Lawn Doctor, and Weed Man can provide a broader perspective on customer service experiences in the lawn care industry. Other home service businesses include Orkin.

    How to Contact TruGreen

    To contact TruGreen, you can use the following information:

    • General Customer Service Phone Number: 1-800-464-0171
    • Service and Billing Support: 1-800-464-0171 (same number, select appropriate option)
    • Customer Service Hours: Monday – Friday, 7 AM – 7 PM CT; Saturday, 8 AM – 1 PM CT
    • Corporate Office Address: TruGreen, 1790 Kirby Parkway, Forum II Suite 300, Memphis, TN 38138
    • Website: www.trugreen.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using TruGreen for your lawn care needs.

    Note: This website listing is not associated with TruGreen. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    TruGreen does not provide support services directly through this website. For any questions or concerns about TruGreen services, contact their customer service representative directly.

  • Spypoint Customer Service Number – Reviews And Complaints

    SPYPOINT Customer Service Reviews and Complaints

    When considering purchasing SPYPOINT products for your hunting and wildlife monitoring needs, it’s helpful to review SPYPOINT customer service reviews and complaints. As a popular brand known for its trail cameras and cellular-enabled wildlife monitoring devices, SPYPOINT offers a range of products designed to help hunters and outdoor enthusiasts monitor wildlife activity remotely. SPYPOINT has received various feedback from customers regarding their support and service. Reviews often highlight the quality and reliability of the cameras, the convenience of the mobile app, and the ease of setting up the devices, while some complaints focus on issues like connectivity problems, battery life, and customer support responsiveness. Comparing SPYPOINT with competitors like Moultrie, Bushnell, and Stealth Cam can provide a broader perspective on customer service experiences in the trail camera industry.

    How to Contact SPYPOINT

    To contact SPYPOINT, you can use the following information:

    • General Customer Service Phone Number: 1-888-779-7646
    • Product Support: 1-888-779-7646 (same number, select appropriate option)
    • Customer Service Hours: Monday – Friday, 8 AM – 5 PM ET
    • Corporate Office Address: 300 Labonté, Victoriaville, QC G6T 1R6, Canada
    • Website: www.spypoint.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing SPYPOINT products for your hunting and wildlife monitoring needs.

    Note: This website listing is not associated with SPYPOINT. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    SPYPOINT does not provide support services directly through this website. For any questions or concerns about SPYPOINT services, contact their customer service representative directly.

  • Hurom Customer Service Phone Number, Warranty and Returns

    Hurom Customer Care can help with orders placed directly through Hurom.com, product troubleshooting, shipping damage, eligible returns, refunds, warranty registration, replacement parts and questions about Hurom juicers. Customers can call or text 1-877-709-0506 or email support@hurom.com.

    Hurom currently lists normal Customer Care hours as Monday through Friday, 9:00 AM to 6:00 PM Eastern, except holidays. Customers who purchased from Amazon, Costco, another retailer or an unauthorized seller may need to contact that seller rather than Hurom for a cancellation, return or refund.

    How to Contact Hurom Customer Service

    The telephone number above is Hurom’s Customer Care number. It should not be described as a separate corporate-office or executive-escalation number.

    Best Hurom Support Route by Issue

    • Hurom.com order: Contact Hurom Customer Care.
    • Retail-store or third-party website order: Contact the original retailer about its cancellation and return policy.
    • Product troubleshooting: Review the manual and FAQ, then contact Hurom with the model and symptoms.
    • Shipping damage: Preserve the item and packaging and report the damage to Hurom promptly.
    • Missing package: Check the tracking record and contact Hurom and the shipping carrier as appropriate.
    • Direct-purchase return: Request a Return Authorization from Hurom before sending anything.
    • Retailer refund: Contact the retailer that accepted the payment.
    • Warranty claim: Contact Hurom with proof of purchase, model information and supporting photographs.
    • Replacement part: Check Hurom’s parts store or contact Customer Care for compatibility guidance.
    • Charge posting or card dispute: Contact the card issuer or payment provider after first addressing the underlying order issue with the seller.

    Information to Have Before Contacting Hurom

    • Order number
    • Purchaser’s name and email address
    • Purchase date
    • Name of the store or website that sold the product
    • Product model
    • Serial number, when requested privately
    • Proof of purchase
    • Delivery date
    • Shipping tracking number
    • Photographs or video showing damage or a malfunction
    • Names of any missing or damaged components
    • Troubleshooting steps already attempted
    • The resolution being requested

    Send order numbers, serial numbers, receipts and photographs only through Hurom’s private support channels. Do not publish them in a public review.

    Hurom Order Changes and Cancellations

    Hurom states that orders are submitted to its warehouse daily. Once an order has been submitted for fulfillment, Hurom may be unable to change its contents, delivery information or payment details.

    Contact Customer Care as soon as possible after noticing:

    • An incorrect delivery address
    • An incorrect product or color
    • A duplicate order
    • A missing promotional item
    • An unwanted order

    Do not assume that sending an email automatically cancels the order. Ask whether the cancellation was completed and retain the written confirmation. Hurom may assess an intercept charge when a shipment must be stopped after it has entered warehouse or carrier processing.

    Hurom Shipping and Delivery Help

    Check the shipping-confirmation email and carrier tracking before reporting an order as missing. Delivery estimates can change because of carrier delays, weather, address-verification problems or payment-review procedures.

    Contact Hurom when:

    • The order has not entered carrier tracking within the expected processing period.
    • The package contains the wrong Hurom product.
    • Items are missing from the shipment.
    • The tracking record appears inconsistent with the delivery address.
    • The carrier has returned the package to the sender.

    A carrier controls the physical transportation and delivery scan, but Hurom controls the direct-purchase order and any replacement or refund decision. Customers may need to work with both parties.

    Damaged or Incomplete Hurom Deliveries

    Hurom instructs customers to report damaged or missing shipment contents within three calendar days of delivery.

    1. Inspect the package before discarding any packing material.
    2. Photograph the shipping box, label, internal packaging and product.
    3. Keep all components in their received condition.
    4. Do not operate a product that appears electrically or structurally unsafe.
    5. Call or text 1-877-709-0506.
    6. Follow Hurom’s instructions for an insurance claim, replacement or return.

    Hurom recommends refusing delivery when serious transit damage is visible and refusal is reasonably possible. Do not send the product anywhere without receiving instructions and any required authorization.

    Hurom Returns

    Hurom currently offers different return periods for eligible appliances purchased directly from Hurom.com:

    • Opened appliance: Initiate the return within 30 calendar days of delivery.
    • Unopened item: Initiate the return within 90 calendar days of purchase.
    • Parts and accessories: Final sale and generally not returnable.
    • Purchase from another retailer: Contact the original retailer.

    Return eligibility depends on the product, condition, purchase source and current policy. Commercial-juicer returns may be subject to a 20% restocking fee. Damaged returns or returns missing required parts, documents or accessories may be assessed a fee of up to 30%.

    How to Return a Hurom Product

    1. Contact Hurom Customer Care before shipping the appliance.
    2. Provide the original Hurom.com order number.
    3. Request a Return Authorization, or RA, number.
    4. Wait for the return instructions and shipping label.
    5. Pack the product in its original shipping packaging.
    6. Include all accessories, components and documents.
    7. Write or display the RA number as instructed.
    8. Save the carrier receipt and tracking information.

    Hurom may reject an unauthorized return sent without an RA number. The sender may also be responsible for the cost of returning an unauthorized shipment.

    Hurom Refunds

    Hurom inspects returned merchandise before approving a refund. Once approved, the credit is issued to the original payment method.

    Keep records of:

    • The RA number
    • Return tracking
    • Delivery confirmation
    • Hurom’s inspection or approval notice
    • The expected refund amount
    • The original payment method

    Shipping charges are generally not refundable. After Hurom confirms that a credit was issued, contact the card issuer, PayPal or other payment provider about the time required for the credit to appear.

    Hurom Warranty Coverage

    Hurom’s North American warranty applies to qualifying products sold and used in North America. Coverage depends on the model, seller, purchase date and whether the seller was authorized.

    • Qualifying Slow Juicers: 10-year motor warranty and two-year parts warranty
    • Qualifying Citrus Juicers: One-year limited warranty
    • Hurom.com purchases: Automatically registered for warranty
    • Authorized-retailer purchases: Register the product and retain proof of purchase
    • Unauthorized sellers: Hurom states that after-service support is not provided

    Warranty terms can vary by product and date. Review the documentation supplied with the appliance and obtain confirmation from Hurom before assuming that a repair, replacement, part or shipping expense is covered.

    How to Request Hurom Warranty Service

    1. Locate the sales receipt or order confirmation.
    2. Confirm that the seller was Hurom.com or an authorized seller.
    3. Identify the model and serial number.
    4. Describe when the problem started and how the appliance was being used.
    5. Complete the troubleshooting steps requested by Hurom.
    6. Provide clear photographs or video when requested.
    7. Ask which parts, labor and shipping expenses are covered.
    8. Obtain written shipping or replacement instructions.

    Do not ship a juicer to an address found on an unofficial directory. Use only the destination and authorization supplied by Hurom for the specific claim.

    Hurom Replacement Parts

    Replacement components must match the exact model and generation. Strainers, augers, bowls, hoppers, brushes, lids, seals and other components are not necessarily interchangeable between Hurom models.

    Before ordering a part:

    • Check the model label.
    • Compare the part photograph and description.
    • Ask Customer Care to confirm compatibility when uncertain.
    • Determine whether the failure may qualify for warranty coverage.
    • Review the final-sale terms for parts and accessories.

    Do not force an incompatible component into the appliance. Incorrect parts or improper assembly can damage the juicer and may affect warranty coverage.

    Hurom Troubleshooting and Manuals

    Hurom publishes FAQs and instruction manuals for current and discontinued models. Review the correct manual before disassembling the product or purchasing replacement parts.

    • Motor will not start: Check that the hopper and safety components are aligned correctly.
    • Hopper or bowl is stuck: Stop the machine and follow the model-specific reverse and disassembly procedure.
    • Strainer damage: Stop using the damaged component and contact Hurom.
    • Food blockage: Do not force the hopper or use tools inside the operating appliance.
    • Cleaning question: Follow the model’s manual because not every component is dishwasher safe.
    • Unknown electrical problem: Unplug the appliance and contact Customer Care.

    Do not operate an appliance with a damaged cord, cracked housing, leaking motor base, burning smell, smoke or exposed electrical parts.

    Purchases From Amazon, Costco or Other Retailers

    The seller that accepted the order normally controls the retail return and refund.

    Contact the retailer for:

    • Cancellation of a retailer order
    • A retailer’s return window
    • A missing retailer refund
    • A package shipped by that retailer
    • A retailer promotion or price adjustment
    • An item sold by an independent marketplace seller

    Contact Hurom for eligible manufacturer-warranty questions, model-specific troubleshooting and compatible replacement parts. Proof of purchase and confirmation that the seller was authorized may be required.

    Hurom Price-Match Requests

    Hurom currently describes a 15-day price-match process for certain generic promotions appearing on Hurom.com. Eligibility is limited and excludes some unique, time-sensitive, Black Friday and Cyber Monday offers.

    Contact Customer Care with the original Hurom.com order number and the promotion details. A promotional code, retailer price or third-party listing does not automatically qualify.

    Hurom Scam and Impersonation Warnings

    • Use Hurom.com and the contact information displayed on Hurom’s official website.
    • Do not rely on a telephone number solely because it appears in a sponsored search result.
    • Do not give an unexpected caller your password or verification code.
    • Do not pay a supposed warranty or refund fee using gift cards, cryptocurrency or a person-to-person transfer.
    • Do not allow an unknown support representative to control your computer or phone remotely.
    • Verify unexpected order, refund and warranty messages through Hurom’s official support channels.
    • Do not mail an appliance to an address supplied by an unverified caller.
    • Contact the payment provider directly about an unauthorized completed charge.

    Protect Your Personal Information

    Do not place any of the following in a public review:

    • Complete order numbers
    • Serial numbers
    • Receipts or shipping labels
    • Home addresses
    • Personal telephone numbers
    • Private email addresses
    • Payment-card or bank information
    • Passwords or authentication codes
    • Photographs containing personal documents
    • Names or direct contact details of individual employees

    Hurom Company Information

    Hurom’s current official customer-service pages reviewed for this update do not publish the previously listed Red Bank, New Jersey address as a routine customer-support or return location. Do not mail a product, receipt or warranty claim to an address from an unofficial directory. Obtain current written instructions directly from Hurom.

    Hurom Customer Service Reviews and Complaints

    CustomerServiceNumbers.com provides a public space for customers to describe firsthand experiences with Hurom support. Review summaries should include only themes established by comments actually visible on this page.

    No product-quality or customer-service themes are included in this article because the supplied page content does not contain individual reviews supporting the previous claims about efficiency, durability, maintenance or response times.

    Related Customer Service Numbers Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided consumer contact information and a place for readers to share customer-service experiences since 2004. The site independently organizes official support routes but does not represent Hurom.

    Share Your Hurom Customer Service Experience

    Have you contacted Hurom about an order, shipment, damaged appliance, return, refund, warranty, repair, replacement part or troubleshooting problem? Leave a factual review below describing the support channel used, the approximate response time and whether the matter was resolved.

    Comments are moderated. Do not include an order number, serial number, receipt, address, payment information, password, verification code, private email address, private telephone number or the name of an individual employee.

    Posting on CustomerServiceNumbers.com does not contact Hurom. It does not cancel an order, request a return, obtain an RA number, initiate a refund, register a warranty, open a repair claim, order a replacement part or protect a warranty or return deadline.

    Last Updated: July 13, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is an independent consumer-information website and is not affiliated with Hurom, Hurom America Inc., any Hurom retailer, marketplace seller, shipping carrier, repair facility or payment provider. Hurom does not provide customer service through this website.

    Telephone numbers, email addresses, operating hours, warranties, return periods, shipping rules, fees, product availability and support procedures can change. Verify current information on Hurom’s official website and in the documentation supplied with the product.

    This page cannot access an order, change a delivery address, cancel a purchase, issue an RA number, approve a return, provide a refund, register a warranty, diagnose an appliance, supply a replacement part or submit a claim to Hurom.

  • Jared Customer Service: Orders, Returns, Repairs, Credit Card and Complaints

    Jared customer service can help with online orders, store purchases, returns, exchanges, refunds, repairs, protection plans, warranties, engagement rings, custom designs, appraisals, missing packages, gift cards, Jared credit card questions, financing, store complaints and customer service concerns. Jared is part of the Signet Jewelers family of jewelry brands, so some corporate and credit-card information may use Signet, Sterling Jewelers, Comenity Bank or lender branding.

    How to Contact Jared Customer Service

    Best Jared Support Route by Issue

    • Online order: Use Jared order status or contact customer service with your order number and email address.
    • Cancel an order: Jared says orders may be cancelled within one hour of placing the order when eligible.
    • Return or exchange: Review Jared’s return policy before removing tags, altering jewelry or shipping an item back.
    • Jewelry repair or service: Use the repair tracker or contact the Jared store handling the repair.
    • Missing package: Start a missing package claim and keep the tracking number, delivery address and carrier details.
    • Protection plan or warranty: Use Jared’s protection plan resources and keep the plan paperwork, receipt and repair ticket.
    • Jared credit card: Contact the card issuer shown on your account or statement.
    • Store complaint: Contact the store manager first, then escalate through Jared customer service if the issue is unresolved.
    • Custom design, appraisal or engagement ring help: Book an appointment or contact a Jared jewelry expert.

    Information to Have Before Contacting Jared

    • Order number or receipt number
    • Email address and phone number used for the order
    • Store location, purchase date and associate name, if relevant
    • Item description, SKU, stone type, metal type, size and price
    • Repair ticket, service request number or protection plan paperwork
    • Photos of the item, packaging, damage, missing stone, clasp issue or incorrect item
    • Tracking number and carrier details for shipping problems
    • Credit card issuer, statement details or payment confirmation, if relevant
    • Prior chat transcript, text message, case number or email response

    Jared Returns, Exchanges and Refunds

    Jared says eligible items can generally be returned or exchanged for up to 30 days after purchase, or 30 days from the date shipped for online orders. Jared.com can handle returns, but exchanges must be completed in a Jared store. Items must be in original condition and include original packaging, instructions and paperwork. Jared lists several exclusions, including special ordered watches, custom designs, gift cards, jewelry that has been engraved or altered beyond sizing or stone setting, and protection plan replacement merchandise. For mailed returns, Jared says customers should include the packing slip and original documents, use the provided return label, and ship the package prepaid and insured for the full purchase price. Jared says its Quality Assurance team inspects returned merchandise before processing a refund.

    Jared Repairs, Protection Plans and Jewelry Service

    Jewelry issues may involve resizing, loose stones, missing stones, broken chains, clasp problems, watch service, inspections, cleanings, protection plans, appraisals, custom design work or service delays. Keep your repair ticket, store receipt, warranty or protection plan paperwork, photos and any promised completion date. If an item is high value, sentimental, custom, engraved or tied to an engagement or wedding date, ask Jared for written service details, timing expectations and a repair-tracking reference before leaving the store.

    Jared Credit Card, Financing and Payment Issues

    Jared credit card questions may need to be handled by the card issuer rather than the local Jared store. Jared lists Comenity Bank support at 1-888-832-8415 for Jared Preferred Credit Card accounts, and other lender support may route through 1-800-228-9143. For payment disputes, financing questions, late fees, promotional financing, statements, login problems or unauthorized account concerns, keep your statement, receipt, payment confirmation, card issuer name and any case number. Do not post private credit-card or financing details in a public review.

    Jared Reviews and Complaints

    CustomerServiceNumbers.com does not currently show visible Jared customer reviews on this page. There is not enough CSN review data yet to identify reliable complaint trends or calculate a meaningful customer-service rating. Helpful review topics may include Jared customer service, engagement rings, online orders, store service, returns, refunds, exchanges, jewelry repairs, protection plans, credit card support, missing packages, custom designs, appraisals, product quality, repair delays and whether Jared resolved the issue.

    Privacy, Billing and Jewelry Scam Warnings

    • Do not post your full order number, receipt number, repair ticket, full address, phone number, email address, payment card details, credit card login, gift card number, tracking link or financing account information in a public review.
    • Use only official Jared.com, Jared store, Signet, Comenity Bank, lender, carrier or payment-provider links before entering account or payment information.
    • Be cautious with fake jewelry websites, fake Jared support numbers, delivery texts, refund emails, gift card scams, financing scams, marketplace counterfeit listings and social media accounts asking for verification codes.
    • For expensive jewelry, keep receipts, appraisals, certificates, photos, repair tickets, protection plan documents and insurance records in a safe place.
    • CustomerServiceNumbers.com cannot access Jared accounts, process returns, track repairs, issue refunds, replace jewelry, approve credit or resolve financing disputes.

    Related Customer Service Numbers Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by Jared, Jared The Galleria of Jewelry, Signet Jewelers, Sterling Jewelers, Comenity Bank, Bread Financial, Concora Credit, The Bank of Missouri, Affirm, Progressive Leasing or any Jared store.

    Share Your Jared Customer Service Experience

    Have you contacted Jared about an order, return, refund, exchange, repair, protection plan, engagement ring, wedding band, missing package, gift card, appraisal, custom design, credit card, financing issue or store complaint? Leave a review below and describe what happened, which support method you used, how long the response took and whether the issue was resolved. Comments are moderated. Do not include private account details, full payment information, passwords, verification codes, full addresses, phone numbers, email addresses, order numbers, receipt numbers, repair tickets, gift card numbers, credit card details or sensitive personal information in your review. Last Updated: July 10, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Jared, Jared The Galleria of Jewelry, Signet Jewelers, Sterling Jewelers, Comenity Bank, Bread Financial, Concora Credit, The Bank of Missouri, Affirm, Progressive Leasing or any Jared store. Jared does not provide customer support through this website. Contact information is provided to help consumers reach the company or appropriate account provider directly, and reviews reflect the experiences and opinions of individual contributors. This page is not jewelry appraisal, legal, credit, financing, warranty, insurance or dispute advice.
  • Loctite Customer Service: Adhesive, Sealant & Technical Support

    Loctite is a Henkel brand known for adhesives, sealants, threadlockers, super glues, epoxies, construction adhesives, gasket makers, surface treatments, and industrial bonding products. Customers may need Loctite support for product selection, application questions, safety data sheets, technical data sheets, defective products, packaging concerns, retailer issues, or complaints.

    Because Loctite products are sold across consumer, craftsmen, construction, automotive, and industrial categories, the best support path depends on the product type. Consumer glue and home-project questions may use one contact path, while industrial adhesive, sealant, or surface treatment questions may be routed through Henkel Adhesive Technologies.

    How to Contact Loctite Customer Service

    Best Way to Reach Loctite by Issue

    Consumer Glue, Epoxy, and Home Project Questions

    For Loctite consumer products such as super glue, epoxy, threadlocker, construction adhesive, sealant, or repair adhesive sold at retail stores, call 1-800-624-7767 or use the Henkel North America contact form. Have the product name, package size, lot number, and project details ready.

    Industrial Adhesives and Manufacturing Support

    For industrial Loctite products, including threadlockers, retaining compounds, gasketing products, surface treatments, dispensing systems, and manufacturing adhesives, call 1-800-562-8483 or use Henkel Adhesive Technologies support.

    SDS, TDS, and Product Safety Questions

    If you need a Safety Data Sheet, Technical Data Sheet, RoHS information, or application guidance, use Henkel’s adhesive support resources or contact technical support. For safety concerns, do not guess about chemical compatibility, ventilation, skin contact, food-contact use, or high-temperature applications. Contact Loctite or Henkel support before using the product in an uncertain application.

    Retailer, Shipping, or Product Availability Problems

    If you bought Loctite from a retailer such as Home Depot, Lowe’s, Walmart, Amazon, Ace Hardware, AutoZone, or a local hardware store, the retailer may need to handle returns, refunds, shipping damage, missing items, or order problems. Loctite or Henkel support may still be able to answer product-use questions or technical concerns.

    Defective Product or Packaging Complaint

    If you believe a Loctite product was defective, dried out, leaking, mislabeled, missing parts, or failed under normal use, keep the packaging and receipt. Write down the product name, lot number, purchase date, retailer, and how the product was used before contacting support.

    What to Have Ready Before Contacting Loctite

    • Exact product name
    • Package size or product format
    • UPC, item number, or SKU if available
    • Lot number or batch code from the package
    • Purchase date and retailer
    • Receipt, order number, or photos of the product
    • Materials you are bonding, sealing, repairing, or treating
    • Indoor, outdoor, high-heat, wet, chemical, or load-bearing conditions
    • Surface preparation steps already completed
    • Photos of the application or failure if you are reporting a problem

    Common Loctite Customer Service Issues

    Customers may contact Loctite or Henkel for help with:

    • Choosing the correct adhesive, sealant, epoxy, or threadlocker
    • Product compatibility questions
    • Failed bonds, leaks, or curing problems
    • Dry, hardened, leaking, or damaged packaging
    • SDS or TDS requests
    • Industrial product application support
    • Retailer return or refund problems
    • Missing directions or unclear usage instructions
    • Product availability or discontinued products
    • Safety, ventilation, skin contact, or cleanup questions
    • Warranty, replacement, or complaint follow-up

    Loctite Customer Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently has zero live reviews for Loctite. Because there are no live CSN reviews yet, there is not enough customer feedback on this page to summarize a Loctite review trend.

    If you have contacted Loctite or Henkel about an adhesive, sealant, epoxy, threadlocker, SDS/TDS request, defective product, product-selection question, or complaint, you can leave a review below to help other customers understand what worked and what did not.

    How to Escalate a Loctite Complaint

    1. Start with the support number that matches your product type: consumer/craftsmen or industrial.
    2. Keep the product package, receipt, lot number, and photos until the issue is resolved.
    3. If the issue involves a purchase, contact the retailer for return, exchange, or refund options.
    4. If the issue involves product performance, ask Loctite or Henkel technical support whether the product was appropriate for the application.
    5. If the issue involves safety, chemical exposure, or property damage, document the incident and ask Henkel for the correct product safety information.
    6. If the complaint is not resolved, follow up through the Henkel North America contact form with your case details, dates, and photos.

    Loctite Compared with Other Adhesive and Sealant Brands

    Loctite competes with adhesive, sealant, and repair-product brands such as Gorilla Glue, 3M, Permatex, J-B Weld, DAP, Liquid Nails, GE Sealants, and Scotch. Customers often compare these brands based on bond strength, cure time, waterproofing, heat resistance, flexibility, surface compatibility, ease of use, availability, and technical support.

    Related Customer Service and Consumer Resources

    Frequently Asked Questions About Loctite Customer Service

    What is Loctite’s customer service phone number?

    For Loctite consumer and craftsmen adhesive technical support, call 1-800-624-7767. For industrial adhesives, sealants, and surface treatments, call 1-800-562-8483.

    Who owns Loctite?

    Loctite is a Henkel brand. Depending on the product, support may be handled through Henkel Consumer & Craftsmen Adhesives or Henkel Adhesive Technologies.

    How do I get a Loctite SDS or TDS?

    Use Henkel Adhesives support resources or contact Loctite technical support. Have the exact product name, product number, and package information ready so support can identify the correct Safety Data Sheet or Technical Data Sheet.

    Can Loctite help me choose the right adhesive?

    Yes. Loctite and Henkel technical support can help with product selection. Be ready to explain the materials you are bonding, the conditions the product will face, and whether the application involves heat, water, movement, chemicals, or load-bearing use.

    What should I do if a Loctite product failed?

    Keep the package, receipt, lot number, and photos of the application. Contact Loctite or Henkel technical support and explain the materials, surface preparation, cure time, temperature, and conditions where the product was used.

    Is CustomerServiceNumbers.com affiliated with Loctite?

    No. CustomerServiceNumbers.com is not affiliated with Loctite, Henkel, or any retailer that sells Loctite products. This page provides customer service contact information, complaint guidance, and a place for customers to share their own experiences.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service contact information, complaint resources, and customer review pages since 2004. This page is designed to help consumers find the correct Loctite or Henkel support path for product questions, technical support, safety documents, defective products, and complaints.

    Share Your Loctite Customer Service Experience

    Have you contacted Loctite or Henkel about a product question, technical support issue, SDS/TDS request, defective adhesive, sealant problem, retailer issue, or complaint? Share your experience below to help other customers know what to expect.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Loctite, Henkel Corporation, Henkel AG & Co. KGaA, or any retailer that sells Loctite products. Contact information and links are provided for consumer convenience and may change over time. Customer reviews and complaints are submitted by users and reflect their own experiences.

  • Heys USA Customer Service: Luggage Warranty, Returns & Complaints

    Heys is a luggage and travel accessories brand known for hardside suitcases, lightweight luggage, kids luggage, travel bags, packing accessories, and specialty travel products. Heys customers may need support for online orders, returns, exchanges, warranty claims, damaged luggage, repair questions, replacement parts, shipping problems, refund delays, or product complaints.

    Heys operates regional websites and support channels, so U.S. customers should use Heys America support, while Canadian, European, Australian, Korean, and other international customers may need to contact the correct regional Heys office.

    How to Contact Heys USA Customer Service

    Best Way to Reach Heys by Issue

    U.S. Online Orders

    For orders placed through Heys America, contact Shop.US@heys.com or call 1-224-281-4397. Include your order number, account email, shipping address, tracking number, and a short explanation of the issue.

    Returns and Exchanges

    Heys America generally allows unused or defective merchandise purchased from its U.S. website to be returned within 14 days from receipt of shipment. Returned items should be in the same condition received, with tags and original packaging when applicable. Items purchased from other retailers may need to be returned through that retailer instead of Heys America.

    Warranty Claims and Repairs

    For warranty questions or possible product defects, email Service.US@heys.com. Heys may issue an RA number and direct you to an authorized service center so the luggage can be evaluated. Keep your original receipt, warranty card, photos, and product details.

    Airline or Carrier Damage

    If luggage is damaged while in the care of an airline, cruise line, hotel, shipping company, or other carrier, Heys warranty may not cover the damage. Inspect your luggage as soon as you receive it and report airline damage to the airline before leaving the airport when possible. Many airlines have short claim windows for baggage damage.

    Missing Package or Stolen Delivery

    If a Heys order appears delivered but you did not receive it, check the tracking details and delivery location first. Then contact Shop.US@heys.com with your order number, tracking number, address, and any delivery photos or carrier notes.

    Product Questions and Replacement Parts

    For product questions, replacement part availability, lock issues, luggage dimensions, collections, colors, or stock questions, contact Heys America by phone or email. If the issue involves a specific suitcase, include the product name, size, collection, color, and photos.

    What to Have Ready Before Contacting Heys

    • Order number or receipt
    • Account email or purchaser email
    • Product name, collection, size, and color
    • Photos of the luggage, damage, defect, or packaging
    • Tracking number and shipping address
    • Purchase date and retailer name
    • Warranty card or warranty registration details
    • RA number if Heys has already issued one
    • Airline baggage claim number if the damage happened during travel

    Common Heys Customer Service Issues

    Customers may contact Heys for help with:

    • Online order status
    • Shipping delays
    • Missing or stolen packages
    • Returns and exchanges
    • Refund delays
    • Warranty claims
    • Broken wheels, handles, locks, zippers, or shells
    • Airline-damaged luggage
    • Replacement parts or service center referrals
    • Wrong item received
    • Product availability or discontinued styles
    • Billing or credit card charge questions

    Heys Customer Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently has zero live reviews for Heys USA. Because there are no live CSN reviews yet, there is not enough customer feedback on this page to summarize a Heys review trend.

    If you have contacted Heys about a luggage order, warranty claim, repair, damaged suitcase, return, refund, shipping issue, or complaint, you can leave a review below to help other customers understand what worked and what did not.

    Warranty and Damage Tips for Heys Luggage Owners

    • Register your Heys product if warranty registration is required for your item.
    • Keep your original receipt and warranty card.
    • Take photos of any defect before sending the bag for evaluation.
    • Do not send luggage to Heys or a service center without authorization or an RA number.
    • Report airline damage immediately to the airline or carrier.
    • Keep airline baggage claim paperwork if damage happened during travel.
    • Ask Heys whether the issue is considered a defect, wear and tear, carrier damage, or misuse before paying for transport or repair.

    How to Escalate a Heys Complaint

    1. Start with the correct Heys regional support channel for your country.
    2. For U.S. service issues, email Service.US@heys.com with photos, receipt, and product details.
    3. For U.S. order issues, email Shop.US@heys.com with your order number and tracking details.
    4. If the luggage was purchased from another retailer, contact that retailer about return or exchange options.
    5. If the issue involves airline damage, file a baggage damage claim with the airline as soon as possible.
    6. Keep all emails, RA numbers, tracking records, receipts, photos, and repair center communications.
    7. If a refund or billing issue remains unresolved, contact your payment card issuer to ask about dispute options.

    Heys Compared with Other Luggage Brands

    Heys competes with luggage and travel accessory brands such as Samsonite, Lucas, Tumi, American Tourister, Travelpro, Delsey, Away, SwissGear, and Briggs & Riley. Customers often compare these brands based on luggage weight, shell durability, wheel quality, handle strength, warranty coverage, airline damage handling, repair options, price, and customer service responsiveness.

    Related Customer Service and Consumer Resources

    Frequently Asked Questions About Heys Customer Service

    What is the Heys USA customer service phone number?

    Heys America lists its U.S. customer service phone number as 1-224-281-4397. Office hours are Monday-Friday, 9:00 a.m. to 4:00 p.m. Central Time.

    How do I contact Heys about a warranty claim?

    U.S. customers should email Service.US@heys.com with the product name, receipt, warranty information, photos, and a description of the problem. Heys may issue an RA number and direct the customer to a service center.

    Does Heys warranty cover airline damage?

    Heys warranty generally covers qualifying defects in materials or workmanship, not damage caused by airlines, hotels, shipping companies, or other carriers. Airline damage should be reported to the airline immediately.

    How do I return a Heys America order?

    Review the Heys America return policy and contact Heys within the return window. Unused items generally need to be returned in the same condition received, with tags and original packaging when applicable.

    Who should Canadian customers contact?

    Canadian customers can contact Heys International Ltd. at 1-905-361-4000 or toll-free at 1-877-488-4397.

    Is CustomerServiceNumbers.com affiliated with Heys?

    No. CustomerServiceNumbers.com is not affiliated with Heys, Heys America Ltd., Heys International Ltd., or any retailer that sells Heys luggage. This page provides customer service contact information, complaint guidance, and a place for customers to share their own experiences.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service contact information, complaint resources, and customer review pages since 2004. This page is designed to help Heys customers find the correct support path for luggage orders, returns, warranty claims, repairs, shipping problems, refund questions, and complaints.

    Share Your Heys Customer Service Experience

    Have you contacted Heys about a luggage order, warranty claim, repair, airline damage, broken wheel, handle issue, return, refund, shipping delay, or complaint? Share your experience below to help other customers know what to expect.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Heys, Heys America Ltd., Heys International Ltd., or any retailer that sells Heys products. Contact information and links are provided for consumer convenience and may change over time. Customer reviews and complaints are submitted by users and reflect their own experiences.