Category: Rewards and Loyalty Programs Customer Service

Access essential contact information for leading rewards and loyalty programs, including popular programs like Marriott Bonvoy, Starbucks Rewards, and American Airlines AAdvantage. Find customer service phone numbers, addresses, chat links, email addresses, and websites. Additionally, explore reviews, ratings, feedback, and complaints about the customer service performance of these and other rewards and loyalty programs.

  • ScoreCard Rewards Customer Service, Points and Travel Help

    ScoreCard Rewards customer service can help with point balances, account access, merchandise redemptions, travel rewards, missing orders and participating pay-with-points features. Your bank or credit union controls the card account, earning rules, point expiration and eligibility, so some problems must be handled by the financial institution that issued the card.

    ScoreCard Rewards Customer Service Phone Numbers

    • ScoreCard Rewards customer service: 1-800-854-0790
    • Merchandise, point-balance and redemption questions: 1-800-854-0790
    • ScoreCard Travel Services: 1-800-842-3006
    • General support hours: The public ScoreCard website does not publish one universal schedule. Participating banks and credit unions may list different hours.
    • Travel hours commonly published by participating institutions: Monday-Friday, 9 a.m.-9 p.m. ET; Saturday-Sunday, 9 a.m.-4:30 p.m. ET. Verify when calling because arrangements can change.
    • Public support email: ScoreCard does not currently publish a general customer-support email.
    • Account, points and redemptions: ScoreCardRewards.com
    • Merchandise catalog: Browse ScoreCard merchandise rewards
    • Security information: ScoreCard security notice
    • Accessibility assistance: Call 1-800-854-0790 when a screen reader or other auxiliary aid cannot access the website.
    • Program operator: Fidelity Information Services, LLC, commonly known as FIS
    • ScoreCard program sponsor address: 11601 Roosevelt Boulevard, TA-60, St. Petersburg, FL 33716
    • FIS global headquarters: 347 Riverside Avenue, Jacksonville, FL 32202
    The St. Petersburg and Jacksonville addresses are not ordinary cardholder-service locations. Do not mail a card number, password, security answer or redemption dispute to a corporate address unless ScoreCard or the issuing financial institution gives specific instructions.

    ScoreCard Rewards Mailing Address

    Participating financial institutions commonly publish the following address for ScoreCard Award Headquarters: ScoreCard Award Headquarters P.O. Box 31504 Tampa, FL 33631-3504 The old P.O. Box 31535 address should not be used. Before mailing an order form, return inquiry or complaint, call 1-800-854-0790 to verify the current address and required documentation.

    ScoreCard Rewards Versus Your Bank or Credit Union

    ScoreCard is an FIS loyalty platform used by participating banks and credit unions. It is not the company that issued the debit or credit card. Contact ScoreCard Rewards for:
    • Rewards website access
    • Point-balance questions
    • Merchandise redemptions
    • Travel rewards
    • Missing, damaged or incorrect reward orders
    • Gift-card or digital-reward delivery
    • Premium Payback questions
    • Eligible PayPal Pay with Rewards questions
    Contact the issuing bank or credit union for:
    • How points are earned
    • Which purchases qualify
    • Point-expiration rules
    • Missing points caused by card-transaction processing
    • Card-account status
    • Closed, delinquent or suspended accounts
    • Lost or stolen cards
    • Unauthorized card transactions
    • Billing-error disputes
    • Replacement-card problems
    • Issuer-specific cash-back rules
    Use the telephone number printed on the back of the debit or credit card when the issue involves the financial account rather than a reward order.

    Best ScoreCard Support Route by Issue

    • Cannot sign in: Use the official account-recovery process or call 1-800-854-0790.
    • Point balance appears wrong: Compare the ScoreCard account with the card statement, then contact ScoreCard and the issuer.
    • Points are expiring: Review the expiration date shown in the rewards account and the issuer’s program terms.
    • Merchandise order: Call ScoreCard with the order number, catalog item and redemption date.
    • Travel reservation: Call 1-800-842-3006.
    • Flight disruption: Contact the operating airline for immediate travel assistance and ScoreCard Travel for the reward-booking record.
    • Hotel or rental-car problem: Contact the supplier during the stay or rental, then document the matter with ScoreCard Travel.
    • Premium Payback: Review the transaction and statement credit, then contact ScoreCard or the issuer.
    • PayPal Pay with Rewards: Review PayPal, merchant and ScoreCard records.
    • Card lost or stolen: Contact the issuer immediately, not only ScoreCard.
    • Unauthorized card charge: Contact the issuer using the number on the card or statement.
    • Unauthorized point redemption: Secure the ScoreCard login and contact both ScoreCard and the issuer.

    Information to Have Before Contacting ScoreCard

    • Name of the issuing bank or credit union
    • Name of the primary cardholder
    • Last four digits of the participating card
    • ScoreCard username or registered email address
    • Current point balance
    • Date points were earned, removed or redeemed
    • Merchandise catalog number
    • Reward order number
    • Travel confirmation number
    • Merchant and transaction date for Premium Payback
    • PayPal transaction information when applicable
    • Shipping or delivery tracking
    • Photographs of damaged merchandise and packaging
    • Previous support-reference number
    • A concise explanation of the requested resolution
    Do not publicly post a full card number, bank-account information, Social Security number, password, security answer, one-time code, gift-card code or active travel confirmation.

    How to Register or Sign In to ScoreCard Rewards

    Use the official ScoreCard Rewards website to register an eligible card or sign in to an existing rewards profile.
    1. Visit ScoreCardRewards.com.
    2. Select Register or Sign In.
    3. Enter only the information requested through the secure website.
    4. Create a unique password that is not reused on another account.
    5. Verify the participating financial institution and card profile.
    6. Review the point balance and available redemption options.
    Some institutions use single sign-on through online banking. Follow the issuer’s instructions when the ScoreCard account is accessed through a bank or credit-union website.

    ScoreCard Login or Password Problems

    If the account cannot be accessed:
    1. Confirm that the correct ScoreCard or bank website is being used.
    2. Use the Forgot Username or Forgot Password option.
    3. Check spam folders for account-recovery messages.
    4. Confirm which email address is registered.
    5. Do not repeatedly create new profiles for the same card.
    6. Call 1-800-854-0790 if recovery does not work.
    ScoreCard support may need to verify the cardholder before discussing account details. Do not send a card image or password through ordinary email or social media.

    Missing ScoreCard Rewards Points

    Points may not appear immediately after every card purchase. Before reporting missing points:
    1. Confirm that the card transaction has posted rather than remaining pending.
    2. Review the issuer’s qualifying-purchase rules.
    3. Check whether the transaction was a purchase, cash advance, fee, balance transfer, ATM withdrawal or returned item.
    4. Confirm that the correct debit or credit card was used.
    5. Review bonus-offer registration requirements.
    6. Allow the issuer’s stated posting period.
    7. Save the card statement and promotion terms.
    8. Contact the issuing financial institution when the purchase is missing from the rewards feed.
    9. Contact ScoreCard when the issuer confirms that the points were transmitted.
    Do not send an unredacted card statement through an unverified contact method.

    ScoreCard Point Expiration

    ScoreCard point-expiration rules are determined through the participating financial institution’s program. One bank may use a different expiration period from another. Check:
    • The point balance displayed after signing in
    • Any expiring-points notice beneath the balance
    • Monthly rewards statements or emails
    • The cardholder agreement
    • The bank or credit union’s rewards terms
    Redeem expiring points before the stated deadline. Do not assume that calling after expiration will restore them.

    Closing a Card With Unredeemed Points

    Unused points may be forfeited when a card account is closed, becomes delinquent, is cancelled or is no longer eligible. Rules differ by issuer. Before closing the card:
    1. Review the current rewards terms.
    2. Confirm the available point balance.
    3. Ask whether pending points will post.
    4. Ask whether points can be redeemed after closure.
    5. Complete eligible redemptions before the account closes.
    6. Save order confirmations and the final rewards statement.
    Do not keep a costly or unsuitable financial account open solely for points without considering fees, interest and the full card agreement.

    Replacement Cards and ScoreCard Points

    A card replacement may affect the number associated with the ScoreCard profile. After receiving a replacement:
    • Confirm that the rewards balance remains visible.
    • Ask the issuer whether the new card is linked automatically.
    • Update the ScoreCard profile only through the official site.
    • Relink the card in PayPal or another wallet when required.
    • Report any missing points promptly.
    Do not discard old rewards records until the replacement card and point balance are confirmed.

    Redeeming ScoreCard Points for Merchandise

    1. Sign in to ScoreCardRewards.com.
    2. Open the merchandise catalog.
    3. Review the item description, model, required points and delivery terms.
    4. Confirm the shipping address.
    5. Submit the redemption.
    6. Save the order number and confirmation.
    7. Monitor shipping and delivery.
    Reward selection, model numbers, point requirements and availability can change. Review the product details immediately before redeeming.

    ScoreCard Merchandise Order Has Not Arrived

    For an unreceived merchandise reward:
    1. Review the order status.
    2. Confirm the shipping address.
    3. Check the carrier’s tracking information.
    4. Check with household members and the delivery location.
    5. Call 1-800-854-0790.
    6. Provide the order number, catalog item and redemption date.
    7. Ask whether a trace or replacement claim is required.
    Report a package marked delivered but not received promptly. Carrier and reward-provider deadlines may apply.

    Damaged, Defective or Incorrect Reward

    When merchandise arrives damaged, defective or different from the order:
    1. Photograph the shipping box and label.
    2. Photograph the item and damage.
    3. Keep all packaging and accessories.
    4. Do not return the item without instructions.
    5. Call ScoreCard customer service.
    6. Request a return authorization or replacement process.
    7. Save return tracking and correspondence.
    The manufacturer may provide warranty service for some products, while ScoreCard may handle damage occurring during fulfillment. Ask which process applies.

    Gift Cards and Digital Rewards

    Gift cards and electronic rewards may be subject to issuer, merchant and delivery restrictions. Before redeeming, confirm:
    • Whether the reward is physical or digital
    • The delivery email or mailing address
    • Merchant restrictions
    • Expiration or inactivity terms
    • Whether the card can be replaced if lost
    • Whether points can be restored after issuance
    Treat a gift-card number and PIN like cash. Do not post or send them to an unexpected caller.

    ScoreCard Travel Services

    • Travel Services: 1-800-842-3006
    • Commonly published hours: Monday-Friday, 9 a.m.-9 p.m. ET; Saturday-Sunday, 9 a.m.-4:30 p.m. ET
    Travel rewards may include airfare, hotels, rental cars, cruises, vacation packages, activities and other options shown for the participating program. Before booking, review:
    • Traveler names
    • Dates and destinations
    • Airports and flight times
    • Cancellation and change rules
    • Required points
    • Any card payment, taxes or booking fees
    • Baggage and seat rules
    • Hotel deposits and property fees
    • Rental-car age, license and card requirements

    Changing or Cancelling ScoreCard Travel

    A travel reward may be governed by ScoreCard Travel terms and the airline, hotel, cruise line, rental company or other supplier.
    1. Call 1-800-842-3006.
    2. Provide the ScoreCard travel confirmation.
    3. Ask whether the reservation is changeable or refundable.
    4. Request an itemized explanation of points, fees and supplier penalties.
    5. Confirm whether the travel supplier must also be contacted.
    6. Save the cancellation or revised itinerary.
    Do not assume that cancelling travel automatically returns all points or card payments.

    Flight Delay, Cancellation or Bad Travel Experience

    ScoreCard Travel can assist with the reward-booking record, but the operating airline controls the flight and immediate airport response. For a disrupted flight:
    • Contact the airline for same-day rebooking and airport assistance.
    • Contact ScoreCard Travel if the reward itinerary must be changed.
    • Save delay and cancellation notices.
    • Keep receipts for reasonable expenses.
    • Ask whether the airline, travel provider or insurance plan handles compensation.
    A request for compensation should identify the exact airline, flight, disruption, financial loss and remedy requested. ScoreCard cannot necessarily compensate a traveler for an airline-controlled service problem.

    ScoreCard Premium Payback

    Premium Payback allows eligible cardholders to redeem points for statement credits or savings at participating merchants. Availability and conversion values depend on the financial institution and offer. The process may involve:
    1. Making an eligible purchase with the participating card.
    2. Receiving a checkout prompt, text or email offer.
    3. Accepting the redemption.
    4. Having points deducted.
    5. Receiving the displayed discount or statement credit.
    Merchant-specific offers can exclude certain products and may use special return rules. Read the terms shown with the offer.

    Returned Purchase After Premium Payback

    Do not assume that points will automatically return after a merchant refund. Some merchant offers state that redeemed points are not returned or that the refund will be provided as merchant value rather than restored points. Before returning the item:
    • Save the original receipt.
    • Review the offer terms.
    • Ask the merchant how the refund will be issued.
    • Monitor both the card account and point balance.
    • Contact ScoreCard if the result does not match the published terms.

    PayPal Pay With ScoreCard Rewards

    Eligible cardholders may be able to link a participating ScoreCard card to PayPal and apply points to qualifying purchases. Important limitations include:
    • The issuing bank or credit union determines eligibility and point value.
    • Only eligible cards and purchases qualify.
    • Non-U.S.-dollar, recurring and peer-to-peer transactions may be excluded.
    • If point processing fails, the full amount may be charged to the card.
    • Redeemed points may remain locked for up to 30 days.
    • Refunds follow the original mix of card payment and points.

    ScoreCard Cash Back

    Some financial institutions use ScoreCard for cash-back rewards rather than merchandise or travel points. The issuer determines:
    • How cash back is earned
    • Eligible transactions
    • Payout dates
    • Minimum redemption amounts
    • Statement-credit or deposit methods
    • Consequences of delinquency or account closure
    Contact the bank or credit union when the issue concerns the cash-back formula or card-account eligibility.

    Combining or Householding ScoreCard Points

    Some participating programs allow qualifying cardholders to combine points between eligible cards or household members. This is not guaranteed for every issuer. Before requesting a transfer:
    • Confirm that both accounts participate in ScoreCard.
    • Ask whether both cards must be issued by the same institution.
    • Review primary-cardholder requirements.
    • Confirm whether the transfer is reversible.
    • Check whether expiring points retain their original expiration date.

    Unauthorized ScoreCard Point Redemption

    If points disappear or an unfamiliar redemption appears:
    1. Change the ScoreCard password.
    2. Secure the registered email account.
    3. Review recent reward orders.
    4. Call 1-800-854-0790.
    5. Contact the issuing financial institution.
    6. Review the underlying card account for unauthorized activity.
    7. Save the order, shipping and login information.
    Do not contact the recipient of an unfamiliar reward directly or attempt to recover property yourself.

    Lost or Stolen ScoreCard Rewards Card

    ScoreCard cannot replace a lost debit or credit card. Call the issuing bank or credit union immediately using the number on the issuer’s official website or a recent statement. Ask the issuer to:
    • Block the card
    • Review unauthorized transactions
    • Issue a replacement
    • Preserve the rewards balance
    • Explain whether the ScoreCard profile must be updated

    Dispute a Card Charge Connected With ScoreCard

    A merchandise payment, travel fee or mixed points-and-card transaction can involve both a reward dispute and a card billing dispute.
    1. Contact ScoreCard about the reward order.
    2. Contact the merchant or travel supplier when applicable.
    3. Contact the card issuer promptly.
    4. Review the statement’s billing-error instructions.
    5. Send any required written notice before the applicable deadline.
    6. Keep copies of receipts, orders and correspondence.
    The billing-dispute address may differ from the payment or corporate address. Use the address printed on the card statement.

    ScoreCard Rewards Scam and Security Warnings

    • Use ScoreCardRewards.com and the official issuer website.
    • Do not trust a support number solely because it appears in a sponsored search result.
    • Do not provide a password, security answer or one-time code to an unexpected caller.
    • Do not permit an unknown support agent to control a computer or phone remotely.
    • Do not pay a fee through gift cards or cryptocurrency to restore points.
    • Do not provide a complete card number through social media.
    • Verify sweepstakes notices through the official ScoreCard site.
    • Do not provide tax information for a prize until the promotion and administrator are independently verified.
    • A review submitted here does not open a ScoreCard dispute or contact the issuing bank.

    How to Escalate a ScoreCard Rewards Complaint

    1. Determine whether the problem involves ScoreCard, the issuer, a merchant or a travel supplier.
    2. Call 1-800-854-0790 for a rewards or merchandise issue.
    3. Call 1-800-842-3006 for a travel-reward issue.
    4. Contact the bank or credit union for earning, expiration, card-account or transaction issues.
    5. State the disputed points, order, transaction and requested resolution.
    6. Ask for a case or reference number.
    7. Save program terms, statements and support responses.
    8. Request supervisor or issuer review when the first response does not resolve the issue.
    9. Contact the card issuer’s regulator or the CFPB when an unresolved consumer-financial complaint is eligible.

    ScoreCard Rewards Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows one visible ScoreCard Rewards review with an overall rating of 1.0 out of 5. The review was submitted on October 18, 2018. It says the flights were bad, reports that a callback message was not returned and requests compensation. The review does not identify the airline, itinerary or whether the travel was booked through ScoreCard. One older flight-related review does not establish current companywide customer-service, merchandise or travel trends. New reviews can help readers understand current experiences involving points, expiration, reward orders, travel bookings, Premium Payback, PayPal redemptions and complaint escalation.

    Related Customer Service Numbers Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize rewards contacts, travel-support routes, account guidance, security warnings and reader reviews. We are not owned by ScoreCard Rewards, FIS, Fidelity Information Services, any participating bank or credit union, card network, merchant, travel provider, PayPal or government agency.

    Share Your ScoreCard Rewards Customer Service Experience

    Have you contacted ScoreCard about missing points, account access, expiring rewards, merchandise, a damaged order, travel booking, Premium Payback, PayPal redemption or an unauthorized reward? Leave a factual review below and explain which organization you contacted, how long assistance took and whether the matter was resolved. Comments are moderated. Do not include full card numbers, bank information, Social Security numbers, passwords, security answers, verification codes, gift-card codes, active travel confirmations, full addresses, private telephone numbers, personal email addresses or names of individual support employees. Last Updated: July 13, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with ScoreCard Rewards, FIS, Fidelity Information Services, any participating bank or credit union, card network, merchant, travel provider, PayPal or government agency. ScoreCard does not provide support through this website. Support hours, earning rules, point values, expiration dates, redemption options, reward availability, travel terms, cash-back rules and account consequences vary by participating financial institution and can change. Review the current ScoreCard account, cardholder agreement, issuer terms and order-specific conditions. This page cannot access a rewards account, restore points, replace a card, order merchandise, change travel, issue a refund, dispute a card transaction or resolve fraud. It is not legal, financial, tax, cybersecurity, travel or credit-dispute advice.

  • Marriott Bonvoy Customer Service Phone Number & Help

    Marriott Bonvoy is the loyalty program for Marriott International, covering participating Marriott hotels and brands worldwide. Members often contact Marriott Bonvoy customer service for points, missing stay credit, account access, reservations, cancellations, refunds, elite benefits, free night awards, billing issues, hotel complaints, app problems, suspicious account activity, and questions about rewards or membership status.

    If you are looking for the Marriott Bonvoy customer service phone number, Marriott publishes 1-800-627-7468 for Marriott Bonvoy Loyalty Care in the United States and Canada. Marriott also provides separate support routes for hotel reservations, general customer care, missing stays, billing issues, suspicious account activity, and property-specific concerns.

    How to Contact Marriott Bonvoy Customer Service

    Important support note: Marriott Bonvoy customer service is the right route for loyalty points, account status, missing stay credit, benefits, and rewards questions. For hotel-specific issues such as room condition, billing at checkout, parking, resort fees, housekeeping, or on-property service, contact the hotel directly first and keep your folio, confirmation number, and photos if relevant.

    Best Way to Reach Marriott Bonvoy by Issue

    • Marriott Bonvoy points or account question: Call 1-800-627-7468 or sign in and use the Marriott contact form.
    • New or existing reservation: Use My Trips online, the Marriott Bonvoy app, or call Marriott reservations at 1-888-236-2427.
    • Missing stay credit: Sign in to your Marriott Bonvoy account and submit a missing stay request after the stay has had time to post.
    • Billing issue from a completed stay: Contact the hotel directly during the stay, or use Marriott’s Contact Us form after checkout.
    • Unexpected hotel charge: Gather your folio, card statement, confirmation number, checkout receipt, and any hotel emails before contacting support.
    • Elite benefit issue: Contact Marriott Bonvoy with your member number, stay date, hotel name, confirmation number, and the benefit you expected.
    • Free Night Award or points redemption problem: Sign in and review award availability, expiration dates, and redemption rules before contacting support.
    • Suspicious account activity: Report unauthorized Marriott Bonvoy account activity promptly through Marriott’s suspicious activity process or by calling Loyalty Care.
    • Hotel complaint: Contact the hotel first, then escalate through Marriott Customer Care if the hotel does not resolve the issue.
    • Privacy or data request: Use Marriott’s privacy resources rather than general customer service.

    What to Have Ready Before Contacting Marriott Bonvoy

    • Your Marriott Bonvoy member number
    • The email address and phone number on your account
    • Your reservation confirmation number
    • The hotel name, city, check-in date, and checkout date
    • Your folio, receipt, or final hotel bill
    • Photos or documentation for room, property, or service issues
    • Points activity, missing stay details, or award certificate information
    • Elite status level and the specific benefit in question
    • Case number, hotel contact name, chat transcript, or previous Marriott response
    • Credit card statement details if disputing an unexpected charge

    Common Marriott Bonvoy Customer Service Issues

    Common reasons members contact Marriott Bonvoy include:

    • Missing stay credit or missing Marriott Bonvoy points
    • Reservation changes, cancellations, or confirmation questions
    • Questions about points redemptions, award availability, or Free Night Awards
    • Elite status benefits, late checkout, upgrades, lounge access, and welcome gifts
    • Account login, password reset, app, and profile issues
    • Suspicious account activity or unauthorized point redemptions
    • Billing problems, duplicate charges, resort fees, parking charges, and hotel folio disputes
    • Hotel complaints involving room condition, service, cleanliness, noise, or amenities
    • Refunds, cancellation fees, no-show charges, and rate-rule disputes
    • Problems combining, redeeming, or transferring points
    • Questions about points expiration and account activity
    • Brand-specific reservations for Ritz-Carlton, St. Regis, W Hotels, Edition, Gaylord, Courtyard, Fairfield, Residence Inn, and other Marriott brands

    Marriott Bonvoy Customer Reviews and Complaints on CSN

    The live CustomerServiceNumbers.com Marriott Bonvoy page currently shows one customer review with a 1.0 out of 5 rating. The visible review is from March 2016 and describes a reward-points stay at a Fairfield Inn, a small room, a side-door key-card issue, an unexpected $43.56 charge, a credit card dispute, and a request for Marriott Bonvoy points to be returned.

    Because there is only one older CSN review visible, there is not enough CSN feedback to summarize a reliable overall Marriott Bonvoy customer-service trend on this site. Reviews are individual experiences and may not represent every Marriott brand, hotel, loyalty member, reservation type, or support case.

    Missing Marriott Bonvoy Points and Stay Credit

    Marriott says stays can take time to post to a Marriott Bonvoy account. If a completed stay does not appear after the posting window, sign in to your Marriott Bonvoy account and submit a missing stay request. Keep the hotel folio, confirmation number, checkout date, and member number available.

    If the stay was booked through a third-party travel site, group block, special rate, wholesale package, or another ineligible channel, points and elite-night credit may not post the same way as direct Marriott bookings. Review the Marriott Bonvoy terms before submitting a missing stay request.

    Reservations, Cancellations, Refunds, and Hotel Charges

    For reservations, use Marriott’s My Trips section, the Marriott Bonvoy app, or Marriott reservations at 1-888-236-2427. Cancellation rules vary by hotel, rate plan, date, and booking channel, so review the cancellation policy shown on the reservation before canceling or changing a booking.

    If you see an unexpected hotel charge, contact the hotel directly first because many charges are posted by the property. Ask for an itemized folio and compare it with your booking confirmation, rate details, taxes, parking fees, resort fees, food and beverage charges, and incidentals.

    If the hotel cannot resolve the issue, contact Marriott Customer Care with your folio, reservation number, card statement details, and the hotel’s response. If the charge is unauthorized and Marriott or the hotel cannot explain it, contact your card issuer promptly.

    Elite Benefits, Free Night Awards, and Points Expiration

    Marriott Bonvoy elite levels include Silver Elite, Gold Elite, Platinum Elite, Titanium Elite, and Ambassador Elite. Benefits can vary by brand, hotel, availability, and program terms. If an elite benefit is missing or not honored, document the stay and contact Marriott Bonvoy with your member number and confirmation details.

    Marriott Bonvoy points can expire if the account is inactive for 24 consecutive months. Members can usually keep points active by earning, redeeming, or purchasing points within the required activity period, subject to program rules.

    Free Night Awards, Annual Choice Benefits, Suite Night Awards or Nightly Upgrade Awards, promotional certificates, and other benefits may have separate expiration dates, availability limits, and brand restrictions. Always review the terms before relying on an award for a specific trip.

    Marriott Bonvoy Account Security and Scam Warnings

    Marriott Bonvoy accounts can be attractive targets because they may contain points, travel history, stored preferences, and personal information. Be careful with fake Marriott emails, lookalike booking links, suspicious “free stay” offers, fake upgrade messages, and calls asking for passwords or one-time security codes.

    • Use marriott.com or the Marriott Bonvoy app instead of clicking suspicious links in emails or texts.
    • Do not share your Marriott Bonvoy password, one-time code, payment card, passport number, or account details with an unexpected caller or message sender.
    • If you notice unauthorized profile changes, suspicious point redemptions, or missing points, report it promptly to Marriott Bonvoy.
    • If you entered payment information on a suspicious hotel or booking page, contact your card issuer immediately.
    • Use a strong, unique password for your Marriott Bonvoy account and update it if you suspect compromise.
    • Do not post your Marriott Bonvoy member number, confirmation number, folio, address, phone number, or payment details in public comments.

    Hotel Complaints and Property-Level Problems

    For room condition, cleanliness, noise, maintenance, parking, resort fees, security deposits, restaurant charges, or service problems, contact the hotel front desk or manager during the stay when possible. On-property staff can often fix room and service problems faster than a central call center.

    If the hotel does not resolve the issue, use Marriott Customer Care after checkout. Provide the hotel name, stay dates, room number if appropriate, photos, folio, confirmation number, and a clear explanation of the resolution you are requesting.

    How to Escalate a Marriott Bonvoy Complaint

    If Marriott Bonvoy customer service does not resolve your issue, try these escalation steps:

    1. Save your confirmation number, folio, receipts, app screenshots, hotel messages, photos, case numbers, and Marriott Bonvoy account activity.
    2. Contact the hotel directly if the issue involves a room, property, employee, billing, or stay experience.
    3. Contact Marriott Bonvoy Loyalty Care if the issue involves points, elite status, missing stay credit, or rewards.
    4. Use the Marriott Contact Us form and select the most accurate topic, such as billing issue, missing stay, hotel concern, or Marriott Bonvoy account assistance.
    5. Ask for written confirmation of any points adjustment, refund, folio correction, fee reversal, or case resolution.
    6. If the issue involves an unauthorized account redemption, report suspicious activity promptly.
    7. If the issue involves a credit card charge that Marriott or the hotel cannot explain, contact your card issuer within the required dispute window.
    8. For corporate-level concerns, use the Marriott International corporate office details or the COH recommendation below.

    Marriott Bonvoy Compared with Competitors

    Marriott Bonvoy competes with hotel loyalty programs such as Hilton Honors, World of Hyatt, IHG One Rewards, Wyndham Rewards, Choice Privileges, Best Western Rewards, and Accor Live Limitless. Travelers comparing loyalty programs often look at hotel footprint, points value, award availability, elite benefits, late checkout, upgrades, breakfast or lounge access, app reliability, customer service access, and how consistently hotels honor program benefits.

    Related Customer Service and Consumer Resources

    Frequently Asked Questions About Marriott Bonvoy Customer Service

    What is the Marriott Bonvoy customer service phone number?

    The Marriott Bonvoy customer service phone number for Loyalty Care in the United States and Canada is 1-800-627-7468. Use this number for Marriott Bonvoy points, account, missing stay, loyalty, and membership questions.

    What is the Marriott customer care phone number?

    Marriott lists U.S. and Canada customer care at 1-800-535-4028. Marriott reservations can be reached at 1-888-236-2427.

    How do I contact Marriott Bonvoy about missing points?

    Sign in to your Marriott Bonvoy account and submit a missing stay request. Have your member number, hotel name, stay dates, confirmation number, and folio ready.

    How do I contact Marriott about a hotel billing issue?

    Contact the hotel directly first if the charge came from the property. If the hotel does not resolve the issue, use Marriott Customer Care or the Contact Us form with your folio, reservation number, and card statement details.

    How do I report unauthorized Marriott Bonvoy account activity?

    Use Marriott’s suspicious activity process or call Marriott Bonvoy Loyalty Care at 1-800-627-7468. Report suspicious redemptions, profile changes, or missing points as soon as possible.

    Do Marriott Bonvoy points expire?

    Marriott Bonvoy points can expire if an account has no qualifying activity for 24 consecutive months. Members can usually keep points active by earning, redeeming, or purchasing points within the required activity period, subject to program rules.

    How do I change or cancel a Marriott reservation?

    Sign in to Marriott, open My Trips, and use the reservation details to modify or cancel the booking. Check the cancellation policy first because some rates include fees or non-refundable terms.

    How do I contact a specific Marriott hotel?

    Find the hotel on marriott.com or in the Marriott Bonvoy app. The hotel’s page and your confirmation email usually include the property phone number.

    Where is Marriott International corporate headquarters?

    Marriott International, Inc. is headquartered at 7750 Wisconsin Ave., Bethesda, MD 20814. The corporate office phone number is 1-301-380-3000. For routine loyalty, reservation, billing, and hotel concerns, use Marriott Bonvoy customer service or the hotel first.

    Page Update Note

    Updated June 2026: This page was refreshed with current Marriott Bonvoy customer service routing for loyalty accounts, points, missing stays, reservations, cancellations, refunds, elite benefits, hotel billing issues, suspicious account activity, and corporate contact information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service contact information, complaint resources, and company support routes since 2004. CSN focuses on practical contact guidance, customer reviews, and real-world escalation tips. When a company publishes a real customer service phone number, CSN lists it with context so customers can decide whether to call, use online forms, sign in, contact a hotel directly, use the app, or escalate through another route.

    Share Your Marriott Bonvoy Customer Service Experience

    Have you contacted Marriott Bonvoy customer service about points, missing stay credit, elite benefits, reservations, cancellations, refunds, hotel billing, a property complaint, account access, or suspicious account activity? Share your experience below. Include the support route you used, how long it took to get help, and whether Marriott resolved the issue. Do not post member numbers, confirmation numbers, folios, payment details, passwords, addresses, phone numbers, or private travel documents in public comments.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Marriott International, Inc., Marriott Bonvoy, Marriott Hotels, or marriott.com. This page is provided for informational and consumer-feedback purposes only. Phone numbers, support hours, loyalty program rules, reservation policies, cancellation rules, refund practices, hotel fees, points policies, elite benefits, and website links may change. Do not post private account, travel, identity, payment, or loyalty information in public comments. Always verify important reservation, account, points, billing, legal, privacy, and payment information directly with Marriott or the applicable hotel before taking action.

  • Reach Total Rewards Harrahs Customer Service

    Before joining Total Rewards by Harrah’s, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Total Rewards is the loyalty program of Caesars Entertainment, offering members benefits and rewards at Harrah’s and other Caesars properties, including casinos, hotels, and resorts.

    How to Contact Total Rewards (Harrah’s)

    You can reach Total Rewards customer service using the following details:

    • Phone Number: Online Help Only
    • Email Support: Total Rewards offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 support available
    • Corporate Address: Caesars Entertainment, 1 Caesars Palace Drive, Las Vegas, NV 89109
    • Website: https://www.caesars.com/total-rewards

    Total Rewards (Harrah’s) Customer Support Reviews and Complaints

    When considering joining Total Rewards, it’s helpful to review their customer service feedback. Total Rewards competes with other casino loyalty programs like Bonvoy, M Life by MGM Resorts, Wynn Rewards, and My Vegas. Customer reviews often highlight the variety of benefits, the ease of earning points, and the customer service provided by Total Rewards, particularly for those who frequently visit Caesars properties. However, some complaints focus on issues related to customer service, point redemption, and program changes.
    Comparing Total Rewards with other casino loyalty programs can help you determine which offers the best rewards, perks, and customer support for your gaming and hospitality experiences.

    Other companies in the rewards and points industry include: MyPoints, Extrabux, and ScoreCard.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with Total Rewards (Harrah’s). The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Reach ExtraBux Customer Service – Reviews And Complaints

    Before using ExtraBux, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. ExtraBux is a cashback and coupon website that helps users save money on online purchases by offering cashback deals and discounts.

    How to Contact ExtraBux

    You can reach customer service using the following details:

    • Email Support: support through their online contact form available on their website.
    • Customer Service Hours: Support available via email
    • Website: https://www.extrabux.com/

    ExtraBux Customer Support Reviews and Complaints

    When considering using ExtraBux, it’s helpful to review their customer service feedback. ExtraBux competes with other cashback and coupon sites like Rakuten, Honey, and RetailMeNot. Customer reviews often highlight the cashback rates, variety of retailers, and ease of use of ExtraBux’s platform. However, some complaints focus on issues related to customer service, cashback tracking, and payment processing.
    Comparing ExtraBux with other cashback sites can help you determine which offers the best savings, features, and customer support for your online shopping needs. Evaluating customer reviews and complaints is an important step in making an informed decision about using ExtraBux. Other rewards programs include Bonvoy and Total Rewards Harrahs.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using ExtraBux.

    Note: This website listing is not associated with ExtraBux. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    ExtraBux does not provide support services directly through this website. For any questions or concerns about ExtraBux services, contact their customer service representative directly.

  • Reach IHG Rewards Customer Service – Reviews And Complaints

    Before joining or using IHG Rewards Club, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. IHG Rewards Club is the loyalty program for InterContinental Hotels Group, offering points and rewards for stays at IHG properties, which include brands like Holiday Inn, Crowne Plaza, and InterContinental Hotels.

    How to Contact IHG Rewards Club

    You can reach IHG Rewards Club customer service using the following details:

    • Phone Number: 1-888-211-9874
    • Email Support: IHG Rewards Club offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 support available
    • Corporate Address: InterContinental Hotels Group, 3 Ravinia Drive NE, Suite 100, Atlanta, GA 30346
    • Website: https://www.ihg.com/rewardsclub

    IHG Rewards Club Customer Support Reviews and Complaints

    When considering using IHG Rewards Club, it’s helpful to review their customer service feedback. IHG Rewards Club competes with other hotel loyalty programs like Marriott Bonvoy, Hilton Honors, and World of Hyatt. Customer reviews often highlight the ease of earning and redeeming points, member benefits, and customer service provided by IHG Rewards Club, particularly for frequent travelers. However, some complaints focus on issues related to customer service, point redemption, and account management.
    Comparing IHG Rewards Club with other hotel loyalty programs can help you determine which offers the best rewards, benefits, and customer support for your travel needs.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with IHG Rewards Club. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Hilton Honors Customer Service: Phone, Points, Account, Billing and Complaints

    Hilton Honors customer service can help with Hilton Honors accounts, missing points, reward stays, elite benefits, reservations, billing questions, app issues, login problems, digital key concerns and unresolved hotel-stay complaints. For property-specific billing or stay issues, start with the hotel first, then contact Hilton Honors or Hilton Help if the issue is not resolved.

    How to Contact Hilton Honors Customer Service

    Best Hilton Honors Support Route by Issue

    • Missing points: Sign in to your Hilton Honors account and check your stay activity, then contact Hilton Honors with your hotel name, stay dates and confirmation number.
    • Account login problem: Use Hilton’s account recovery options or the Hilton Honors account question form.
    • Reward stay issue: Contact Hilton Honors with the reservation number, property name, points used and any confirmation emails.
    • Elite benefit concern: Contact Hilton Honors and include your status level, stay details, property name and the benefit you expected.
    • Billing or hotel charge: Contact the property from your recent stay first, then use Hilton’s billing issue form if the hotel does not resolve it.
    • Reservation change or cancellation: Use Hilton’s reservation tools, the Hilton app, or call Hilton reservations.
    • Unresolved hotel complaint: Start with the front desk or hotel manager, then escalate through Hilton Help or Hilton Honors support with documentation.

    Information to Have Before Contacting Hilton Honors

    • Hilton Honors account number
    • Email address on the account
    • Hotel name, city and state
    • Confirmation number or reservation number
    • Check-in and check-out dates
    • Folio, receipt or billing statement
    • Points balance, missing-points details or reward-stay confirmation
    • Case number, chat transcript or prior email thread, if available

    Hilton Honors Points, Reward Stays and Account Help

    For missing points, reward stays, elite status, account access, name changes, email updates or app problems, use Hilton Honors support rather than calling a specific hotel. Include your Hilton Honors number, reservation details and any screenshots that show the issue.

    If the problem involves a recent hotel stay, the property may still need to verify the stay, billing, rate, incidentals or folio before Hilton Honors can correct points or resolve the issue.

    Hilton Billing, Deposits and Hotel-Stay Complaints

    For billing errors, incidental holds, parking charges, resort fees, duplicate charges or deposit questions, contact the specific Hilton property first and ask for an updated folio or written explanation. If the property does not resolve the problem, use Hilton’s billing issue form or contact Hilton Honors support.

    For room-condition, cleanliness, safety, noise, service or accessibility complaints, document the issue during the stay when possible. Take photos, save receipts, note employee names, and request written confirmation of any promised refund, points adjustment or service recovery.

    Hilton Honors Reviews and Complaints

    CustomerServiceNumbers.com does not currently show visible Hilton Honors customer reviews on this page. There is not enough CSN review data yet to identify reliable complaint trends or calculate a meaningful customer-service rating.

    Helpful review topics may include missing points, reward-night problems, elite benefits, account login issues, app support, digital key problems, billing disputes, property escalation, phone wait times and whether Hilton Honors resolved the issue.

    Privacy, Account Security and Scam Warnings

    • Do not post your Hilton Honors number, full reservation number, room number during an active stay, full address, email address, phone number, payment card details or login information in a public review.
    • Use only official Hilton websites, the Hilton app or official Hilton support numbers before entering account or payment information.
    • Be careful with fake hotel support numbers, search ads, refund texts, loyalty-point phishing emails and messages claiming your Hilton Honors points are expiring.
    • If your Hilton Honors account may be compromised, change your password, review recent activity and contact Hilton Honors support quickly.
    • If a hotel-stay charge is unfamiliar, compare it with your folio, reservation confirmation, deposit policy and checkout receipt before filing a payment dispute.

    Related Customer Service Numbers Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by Hilton Honors, Hilton Worldwide Holdings Inc. or any Hilton hotel property.

    Share Your Hilton Honors Customer Service Experience

    Have you contacted Hilton Honors about missing points, a reward stay, account access, elite benefits, app problems, billing issues, a reservation, a hotel complaint or a refund request? Leave a review below and describe what happened, which support method you used, how long the response took and whether the issue was resolved.

    Comments are moderated. Do not include private account details, full payment information, passwords, verification codes, reservation numbers, full addresses, room numbers during an active stay or sensitive personal information in your review.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Hilton Honors, Hilton Worldwide Holdings Inc. or any individual Hilton hotel. Hilton Honors does not provide customer support through this website. Contact information is provided to help consumers reach the company directly, and reviews reflect the experiences and opinions of individual contributors.

  • LivingSocial Customer Service, Refunds & Voucher Help

    If you need help with a LivingSocial voucher, deal purchase, refund request, Groupon account, missing voucher, gift, merchant issue, Getaways booking, Goods order, promo code, Groupon Bucks, failed payment, duplicate charge, or customer service complaint, start with the official LivingSocial and Groupon support routes. LivingSocial support is now closely tied to Groupon, so most issues are handled through online help, account login, guest-order lookup, chat support, or the support option connected to the specific purchase.

    LivingSocial Customer Service and Support

    LivingSocial’s support page directs customers to log in to manage purchases. LivingSocial does not publish a normal direct customer service phone number for everyday voucher, refund, account, or order issues. The safest support route is to use LivingSocial.com, Groupon customer support, your LivingSocial account, or guest-order lookup rather than phone numbers from third-party websites.

    For normal customer issues, do not rely on unofficial phone numbers. Log in to LivingSocial or Groupon support and use chat or the support option tied to your specific purchase.

    Choose the Correct LivingSocial Support Route

    Use the route below that best matches your LivingSocial issue.

    • Missing voucher: Sign in and check My Vouchers or your purchase email.
    • Guest order: Use Groupon customer support’s guest-order lookup if you checked out without signing in.
    • Refund request: Review the refund policy and submit the issue through the support option tied to your purchase.
    • Local deal not honored: Contact the merchant first, then contact LivingSocial/Groupon support with the voucher, merchant name, and fine print.
    • Mistakenly redeemed voucher: Use the “Trouble using your Groupon” support category and explain what happened.
    • Goods order or product return: Use the Goods Marketplace support route and follow return-label instructions.
    • Getaways or travel issue: Review the hotel or trip fine print and use the Getaways support route.
    • Gift issue: Use Groupon customer support’s gift-help option or sign in to locate the gift voucher.
    • Billing or duplicate charge: Check your order history and payment method, then contact support with the transaction details.
    • Merchant issue: Businesses should use the LivingSocial Merchant Center or Groupon merchant support.
    • Corporate-level complaint: Use the Groupon Corporate Office Headquarters link in the related resources section if online support does not resolve the issue.

    What to Have Ready Before Contacting LivingSocial or Groupon

    Having the right details ready can help support review your voucher, refund, billing issue, account problem, or merchant dispute faster.

    • LivingSocial or Groupon account email
    • Order number or purchase ID
    • Voucher title and merchant name
    • Voucher code, barcode, or QR code, only when using official support directly
    • Purchase date and amount paid
    • Payment method used
    • Refund request reason
    • Merchant appointment date, if relevant
    • Fine print from the deal page
    • Screenshots of error messages, with private details covered
    • Delivery tracking, return label, or product photos for Goods orders
    • Hotel or travel confirmation for Getaways bookings
    • Case number from any prior LivingSocial or Groupon support contact

    Do not post voucher codes, QR codes, order numbers, gift card numbers, payment details, home addresses, phone numbers, emails, travel dates, appointment details, merchant dispute documents, or account screenshots in public reviews.

    Common Reasons Customers Contact LivingSocial

    • Missing voucher
    • Voucher will not redeem
    • Merchant refuses to honor the voucher
    • Refund request
    • Duplicate charge or billing issue
    • Failed payment
    • Groupon Bucks or account credit issue
    • Gift voucher problem
    • Expired promotional value
    • Deal fine print confusion
    • Appointment scheduling issue
    • Goods order return
    • Shipping or product issue
    • Getaways or hotel booking problem
    • Account login or password reset issue
    • Suspicious charge or possible account compromise

    LivingSocial Refund Policy Basics

    LivingSocial’s refund-policy page is branded around the Groupon Promise. For Local deals, an unredeemed voucher may generally be returned within the first three days of purchase for a refund of the amount paid, unless the deal’s Fine Print says something different. After that period, sales are generally final unless otherwise stated in the Fine Print.

    For Local vouchers, the paid value may still be usable with the merchant even after the promotional value expires. The merchant is responsible for honoring the voucher up to at least the amount paid, subject to the deal terms and applicable law.

    Refund policies can vary by deal type, fine print, merchant, product, travel booking, event, or local law. Always save the offer page and fine print at the time of purchase.

    Local Deals, Vouchers, and Merchant Problems

    Local LivingSocial deals often involve restaurants, salons, spas, fitness studios, auto services, dentists, chiropractors, activities, classes, and other local merchants. If the merchant refuses to honor a valid voucher, cannot schedule you, says the voucher was already redeemed, or changes the terms, document the issue before contacting support.

    Keep the voucher, merchant name, location, fine print, appointment history, call notes, screenshots, and any messages from the merchant. If the merchant cancels or cannot provide the service, use LivingSocial/Groupon support and explain the issue clearly.

    Expired Vouchers and Paid Value

    For many Local vouchers, the promotional value expires, but the amount paid may still be redeemable with the merchant. This can be confusing because the deal discount may no longer apply, but the merchant may still owe the paid value according to the voucher terms.

    Before assuming a voucher is worthless, review the voucher fine print and contact the merchant. If the merchant will not honor the paid value, document the merchant response and contact LivingSocial/Groupon support.

    Goods Orders, Shipping, Returns, and Product Problems

    For products or Goods purchases, review the specific order page, return policy, tracking information, and return-label instructions. LivingSocial’s linked refund-policy page says Goods may generally be returned within fourteen days of delivery unless the Fine Print says otherwise, and returns must use a Groupon-provided return label for the return and refund to be processed.

    Keep the order number, product name, tracking number, delivery photo, packaging, product photos, return label, and support case. Do not post home addresses, order numbers, shipping labels, or photos showing private household information in public reviews.

    Getaways, Travel, Hotels, and Event Deals

    Travel and event purchases may have separate cancellation rules. For Getaways vouchers, refund eligibility can depend on whether the merchant can book the stay during the available dates, the book-by date, and the deal terms. Hotel reservations booked directly through the site may have cancellation and refund rules listed in the deal’s Fine Print.

    For travel issues, save your booking confirmation, hotel confirmation, travel dates, screenshots, cancellation terms, and any merchant messages. Do not post travel dates, confirmation numbers, passport details, or hotel room details publicly.

    Groupon Bucks, Promo Codes, and Account Credits

    LivingSocial and Groupon support may resolve some refund or account issues through account credit, Groupon Bucks, or another credit method depending on the issue and current terms. If you want a refund to the original payment method instead of account credit, state that clearly when contacting support and keep a copy of the response.

    Promo codes and discounts may be limited by expiration date, account eligibility, category, location, deal type, or minimum purchase. Save screenshots of the promo code and checkout page if a discount fails to apply.

    Billing, Failed Payments, and Duplicate Charges

    If you see a LivingSocial or Groupon-related charge you do not recognize, first check your LivingSocial and Groupon purchase history, email receipts, guest orders, gifts, and saved payment methods. The charge may relate to a voucher, gift, Goods order, Getaways booking, or subscription-style offer.

    If the charge is still unfamiliar, contact support and your card issuer. Keep the charge date, amount, card last four digits, order history, and any account access concerns organized. Do not post payment card details or bank screenshots publicly.

    Account Login, Password Reset, and Security

    If you cannot access your LivingSocial account, use the sign-in and password-reset options. If you suspect someone used your account without permission, change your password, review saved payment methods, check recent purchases, and contact support immediately.

    Because LivingSocial and Groupon accounts can include purchase history, saved payment details, vouchers, and credits, use a strong unique password and avoid sharing account screenshots in public comments.

    Merchant Support

    If you are a business that sold or wants to sell a deal through LivingSocial or Groupon, use the Merchant Center or Groupon merchant support routes rather than consumer support. Merchant issues may involve campaign setup, redemption, payout, voucher validation, deal terms, customer disputes, or account access.

    Do not post merchant account numbers, payout details, customer lists, contracts, bank details, or campaign dashboards in public reviews.

    LivingSocial and Groupon Scam Warnings

    Be careful with fake LivingSocial customer service numbers, fake refund texts, fake voucher emails, suspicious gift card messages, fake merchant calls, lookalike deal pages, and social media giveaways. Scammers may try to steal payment details, voucher codes, account logins, gift card numbers, or personal information.

    • Use LivingSocial.com, Groupon.com, or official app support links.
    • Do not call unofficial phone numbers from third-party phone-number sites.
    • Do not share voucher codes, QR codes, gift card numbers, PINs, account passwords, or verification codes with unknown callers.
    • Be cautious of anyone promising guaranteed refunds for an upfront fee.
    • Do not click suspicious refund, account-lock, delivery, gift, or voucher links.
    • If you entered payment details on a suspicious site, contact your card issuer immediately.

    How to Escalate a LivingSocial Complaint

    If the first support route does not resolve your issue, gather your order number, voucher, merchant name, fine print, screenshots, payment record, and prior support messages. Use the support option tied to the purchase and ask for a case number or written response.

    For merchant refusal, include the merchant’s name, location, appointment history, fine print, and exactly what the merchant said. For billing disputes, include the charge date, amount, order history, and refund request. For travel or event issues, include the confirmation number, cancellation terms, and date you contacted support.

    If the issue remains unresolved, consider contacting your card issuer, filing a BBB or consumer protection complaint, or using the Groupon Corporate Office Headquarters page linked below for corporate escalation information.

    LivingSocial Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently does not have enough published LivingSocial reviews to summarize a clear customer trend. The live review section shows 0 reviews, so readers are encouraged to share their own LivingSocial customer service experience below.

    When leaving a review, describe the deal type, merchant, issue, support route used, how long it took, whether LivingSocial or Groupon resolved the problem, and what other customers should know. Do not post voucher codes, QR codes, order numbers, gift card numbers, payment details, home addresses, phone numbers, emails, travel details, appointment details, or screenshots showing private account information.

    Related Deal, Coupon, Payment, and Review Resources

    LivingSocial Customer Service FAQs

    Does LivingSocial have a customer service phone number?

    LivingSocial does not currently publish a normal direct phone number for everyday customer support. Use LivingSocial customer support, Groupon customer support, chat after login, or guest-order lookup instead of unofficial phone numbers from third-party sites.

    How do I contact LivingSocial customer service?

    Go to LivingSocial Customer Support or Groupon Customer Support. Sign in to manage purchases, access vouchers, request help, or use chat support. If you checked out as a guest, use the guest-order lookup option.

    How do I find my LivingSocial voucher?

    Sign in to your LivingSocial account and check My Vouchers. Also search your email for the purchase confirmation. If you used guest checkout, use Groupon customer support’s guest-order lookup.

    Can I get a refund from LivingSocial?

    Refund eligibility depends on the deal type and fine print. LivingSocial’s linked refund policy says many unredeemed Local vouchers may be refunded within three days of purchase, while Goods, Getaways, hotel, and event purchases may have different rules.

    What if a merchant will not honor my LivingSocial voucher?

    Contact the merchant first and document the response. Then contact LivingSocial or Groupon support with the voucher, merchant name, fine print, appointment history, and what resolution you want.

    What happens when a LivingSocial voucher expires?

    For many Local vouchers, the promotional value expires, but the amount you paid may still be redeemable with the merchant. Review the fine print and contact support if the merchant refuses to honor the paid value.

    How do I contact LivingSocial about a gift?

    Use Groupon customer support’s gift-help route or sign in to locate the gift voucher. Have the recipient email, sender email, purchase date, and gift confirmation ready.

    Is LivingSocial owned by Groupon?

    LivingSocial is operated as part of the Groupon ecosystem. LivingSocial support, refund-policy links, merchant support, and privacy resources now route heavily through Groupon-branded systems.

    Where is LivingSocial headquartered?

    LivingSocial is best treated as a Groupon-operated brand for current support purposes. Groupon’s investor FAQ lists its headquarters and principal executive offices at 35 West Wacker Drive, Chicago, IL 60601, while older LivingSocial/Groupon listings may still show 600 W. Chicago Ave., Suite 620, Chicago, IL 60654.

    Does CustomerServiceNumbers.com handle LivingSocial refunds or vouchers?

    No. CustomerServiceNumbers.com is not affiliated with LivingSocial or Groupon and cannot access accounts, issue refunds, restore vouchers, validate merchant offers, replace gift cards, or process charge disputes. Contact LivingSocial, Groupon, the merchant, or your card issuer directly.

    Page Update Note

    This LivingSocial customer service page was updated on June 27, 2026, to reflect current LivingSocial/Groupon support routing, online login-based support, 24/7 chat guidance from Groupon support, refund-policy basics, voucher and merchant escalation, scam warnings, related payment and review resources, COH link information, and live CSN review-status information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with LivingSocial, Groupon, Groupon, Inc., any LivingSocial merchant, any Groupon merchant, any payment provider, or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For vouchers, refunds, merchant disputes, billing issues, travel bookings, Goods returns, gift issues, account security, or charge disputes, always verify details directly with LivingSocial, Groupon, the merchant, the booking provider, or your card issuer before taking action.

    Share Your LivingSocial Customer Service Experience

    Have you contacted LivingSocial or Groupon about a voucher, refund, merchant refusal, missing purchase, gift issue, Getaways booking, Goods order, promo code, Groupon Bucks, duplicate charge, account access problem, or unresolved complaint? Share your experience below to help other customers.

    Privacy reminder: Do not post your voucher code, QR code, order number, gift card number, PIN, account email, phone number, home address, payment information, travel dates, appointment details, merchant dispute documents, or screenshots showing private account information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with LivingSocial, Groupon, Groupon, Inc., any LivingSocial merchant, any Groupon merchant, any booking provider, any payment provider, or any company listed on this website. This page is for informational and consumer-review purposes only. Support routes, refund rules, voucher terms, fine print, merchant policies, travel terms, Goods return policies, account features, and website links can change. Always confirm important details directly with LivingSocial, Groupon, the merchant, the booking provider, or your card issuer before taking action.

  • AARP Customer Service, Phone Numbers, Membership, Reviews and Complaints

    AARP is a nonprofit, nonpartisan organization focused on issues affecting adults age 50 and older. AARP offers membership benefits, discounts, publications, advocacy resources, fraud-prevention information, insurance and financial product referrals, travel discounts, and other member services. Customers may contact AARP for help with membership renewals, account access, billing, replacement membership cards, discounts, publications, partner offers, fraud resources, and complaints.

    How to Contact AARP Customer Service

    AARP Customer Service Hours

    AARP phone support is generally available Monday through Friday, 8 a.m. to 8 p.m. Eastern Time. AARP also offers online help, chat, text support, and account tools through its website. Live-agent availability may vary by department, holiday, or service type.

    Best Ways to Get Help from AARP

    The best way to contact AARP depends on the issue. Membership, renewal, billing, and account questions should usually start with AARP Member Support. Questions about AARP-branded insurance, wireless, travel, or financial offers may need to be handled by the partner company that provides the service.

    For Membership, Renewal, or Account Help

    Call 1-888-687-2277 for help with joining AARP, renewing a membership, updating account information, replacing a membership card, changing an address, or accessing online member benefits.

    For Spanish-Language Support

    Call 1-877-342-2277 for AARP Spanish-language customer service.

    For International Support

    Customers calling from outside the United States can contact AARP at 1-202-434-3525.

    For TTY Support

    TTY users may dial 711 or use AARP’s listed TTY numbers. English TTY support is available at 1-877-434-7598. Spanish TTY support is available at 1-866-238-9488.

    For Fraud or Scam Concerns

    AARP operates the Fraud Watch Network Helpline for people who want to report a scam, ask about a suspicious message, or get guidance after being targeted by fraud. Call 1-877-908-3360 for the AARP Fraud Watch Network Helpline.

    What to Have Ready Before Contacting AARP

    • Your AARP membership number, if available
    • The full name on the membership
    • Your mailing address and email address
    • Phone number connected to the account
    • Renewal notice, bill, or receipt
    • Details about any AARP partner offer involved
    • Copies of bank or card charges, if the issue involves billing
    • A short explanation of the issue and the resolution you are requesting

    AARP Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 3 AARP reviews with an overall rating of 1.3 out of 5 stars. The CSN review sentiment is negative. Reviewers complain about membership or renewal charges, AARP partner-company billing concerns, difficulty finding a helpful customer-service number, and dissatisfaction with AARP promotions or member offers.

    Because the live CSN review sample is small and older, customers should read the individual reviews and consider leaving a current review below if they have recently contacted AARP customer service.

    Common AARP Customer Complaints

    Customers searching for AARP customer service often need help with:

    • Membership renewals and automatic renewal questions
    • Canceling or changing an AARP membership
    • Billing concerns or unexpected membership charges
    • Missing membership cards or replacement card requests
    • Address changes and account updates
    • Problems logging into an AARP online account
    • Questions about AARP discounts or promotions
    • Magazine or newsletter delivery problems
    • Complaints involving AARP-branded partner offers
    • Difficulty reaching the correct department or live support

    AARP Membership, Billing, and Renewal Help

    If you need help with an AARP membership charge, renewal notice, cancellation, or automatic renewal question, contact AARP Member Support at 1-888-687-2277. If the issue involves a third-party product or service promoted through AARP, ask AARP whether the issue must be handled directly by the partner company.

    For billing disputes, keep copies of your renewal notice, bank or card statement, confirmation email, cancellation request, and any written response from AARP or the partner company.

    AARP Partner Offers and Third-Party Services

    Some AARP-branded offers are provided by partner companies. These may include insurance, wireless, travel, financial, dining, retail, and health-related offers. If your complaint involves one of these services, AARP may be able to provide general guidance, but the company providing the product or service may need to handle billing, claims, cancellations, or account-specific support.

    AARP Fraud Watch Network Help

    AARP’s Fraud Watch Network is a consumer resource for scam prevention, fraud alerts, and victim guidance. If you received a suspicious call, email, text, sweepstakes notice, tech-support alert, or payment request, call the AARP Fraud Watch Network Helpline at 1-877-908-3360.

    If you believe money was taken from your bank account or credit card without authorization, contact your bank or card issuer immediately in addition to contacting AARP or the company involved.

    How to Escalate an AARP Problem

    If your AARP issue is not resolved after your first contact, take these steps:

    1. Save your membership number, renewal notice, receipt, and any written support messages.
    2. Write down the date, time, and phone number you used to contact AARP.
    3. Ask whether your issue is being handled by AARP or by a partner company.
    4. Request written confirmation of any cancellation, refund, renewal change, or account update.
    5. If the complaint involves a charge, compare your AARP account information with your bank or card statement.
    6. If you believe a charge is unauthorized and the issue is not resolved, contact your bank or card issuer for dispute options.

    Related Customer Service Pages

    Related Corporate Office Page

    Other Helpful Consumer Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service information since 2004. Our pages are designed to help customers locate support options, understand common complaints, and share real customer service experiences. We are not affiliated with AARP, and the information on this page is provided for consumer reference only.

    Share Your AARP Customer Service Experience

    Have you contacted AARP customer service? Share your experience below. Your review can help other customers understand how AARP handles membership renewals, billing questions, discounts, fraud resources, partner-company complaints, account access, and customer-service escalation.

    Disclaimer: CustomerServiceNumbers.com is not affiliated with AARP. Contact information may change, and customers should confirm details directly with the company when possible.

  • Reach MyPoints Customer Service – Reviews And Complaints

    Before using MyPoints to earn rewards and cashback, it’s important to be aware of MyPoints’ customer service, including the contact information, reviews, ratings, and complaints listed below.

    MyPoints Customer Service Reviews and Complaints

    When considering using MyPoints for earning rewards, cashback, and gift cards through online shopping, surveys, and other activities, it’s helpful to review MyPoints customer service reviews and complaints. MyPoints is a popular online rewards platform that allows users to accumulate points for various activities, which can be redeemed for gift cards, travel miles, or cashback. The platform has received various feedback from users regarding their support and service. Reviews often highlight the variety of ways to earn points, the ease of redeeming rewards, and the selection of available gift cards, while some complaints focus on issues like point tracking, reward redemption delays, and customer support responsiveness. Comparing MyPoints with competitors like TLG Shopper, Swagbucks, Entertainment Book, Rakuten, and InboxDollars can provide a broader perspective on customer service experiences in the online rewards industry.

    How to Contact MyPoints

    To contact MyPoints, you can use the following information:

    • General Customer Service: MyPoints primarily offers support through their online help center and email. There is no direct phone support for general inquiries.
    • Email Support: support@mypoints.com
    • Customer Service Hours: Available 24/7 through the online help center and email support
    • Corporate Office Address: MyPoints, Inc., 122 S. Michigan Avenue, Suite 1300, Chicago, IL 60603
    • Website: www.mypoints.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using MyPoints to earn rewards and cashback.

    Note: This website listing is not associated with MyPoints, Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    MyPoints does not provide support services directly through this website. For any questions or concerns about MyPoints services, contact their customer service representative directly through the provided support channels.