Ceva Logistics Customer Service


How To Contact Ceva Logistics Customer Service

Ceva engineers have identified and standardized the core supply chain processes. From this, they customize to your specific needs while applying best practice experience.


One Response

  1. My package was to arrive on 3/31/15. According to CEVATRAK they called me to confirm delivery at 9:16am that morning and delivery was confirmed by customer. First of all, I NEVER GOT A CALL FOR ANYTHING. I waited at home all day and kept their tracking info up to see if they posted any updates. At 7:00 pm, their tracking stated DELIVERY ATTEMPT MADE AT 6:40pm. THAT IS A LIE, I sat on my couch by the front door, which was open all day looking thru my storm door waiting for delivery. I called toll free phone number to their company and told them I wanted my package. They informed me an attempt was made and I would get it the next day. I informed them that NO ATTEMPTS WHERE MADE and the driver lied. They said I would get it the next morning. At approx 9:00 pm I Recieved a call again saying that the driver was not given my address to deliver package. Then 1) how was attempt made and 2) how did my package get on his truck? On both those calls, mine to their company and theirs calling me, no one asked me to confirm by address. My Phone number is listed 4 times on their tracking info, why did the driver not call and say ” hey, got your package, can you confirm your address?”

Leave a Reply

Your email address will not be published. Required fields are marked *