Holiday Inn Customer Service – Complaints And Reviews

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Before staying at Holiday Inn, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Holiday Inn is a global hotel brand known for offering comfortable accommodations, convenient locations, and family-friendly amenities.

How to Contact Holiday Inn

You can reach Holiday Inn customer service using the following details:

  • Phone Number: 1-877-424-2449
  • Email Support: Holiday Inn offers support through their online contact form available on their website.
  • Customer Service Hours: 24/7 support available
  • Corporate Address: InterContinental Hotels Group (IHG), 3 Ravinia Drive, Suite 100, Atlanta, GA 30346
  • Website: https://www.ihg.com/holidayinn

Holiday Inn Customer Support Reviews and Complaints

When considering staying at Holiday Inn, it’s helpful to review their customer service feedback. Holiday Inn competes with other hotel brands like Marriott, Hilton, and Best Western. Customer reviews often highlight the comfort, cleanliness, and service provided by Holiday Inn, particularly for families and business travelers. However, some complaints focus on issues related to customer service, booking errors, and hotel amenities.
Comparing Holiday Inn with other hotel brands can help you determine which offers the best accommodations, pricing, and customer support for your travel needs. Evaluating customer reviews and complaints is an important step in making an informed decision about staying at Holiday Inn.

Other brands in the hotel industry include Sheraton, Harrah’s, Embassy Suites, Wynn, and IHG.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about staying at Holiday Inn.

Note: This website listing is not associated with Holiday Inn. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Holiday Inn does not provide support services directly through this website. For any questions or concerns about Holiday Inn, contact their customer service representative directly.

Holiday inn will not give me a refund because they said it was a CIAA a policy

August 25, 2015

My name is Samuel and I am contacting you because I reserved a room for two nights at the Holiday Inn Express in Concord Mills, NC, Gateway Lane 77772 outside of Charlotte from 2/27/2015 to 3/01/2015.

The snow storm Remus had come through and 10 inches of snow stranded me in Va. and Charlotte

received 5 inches. Because of these dangerous conditions I wanted to cancel my reservations but

they will not give me a refund because they said it was a CIAA a policy. I told them I did not make

reservations to see the CIAA.

I had made reservations online and got locked in with the CIAA fan policy which I thought was

unfair. I would really appreciate it if I could receive my refund of $429.28

Avatar for Sam
Sam
2.4
2.4 out of 5 stars (based on 889 reviews)

Holiday inn will not give me a refund because they said it was a CIAA a policy

August 25, 2015

My name is Samuel and I am contacting you because I reserved a room for two nights at the Holiday Inn Express in Concord Mills, NC, Gateway Lane 77772 outside of Charlotte from 2/27/2015 to 3/01/2015.

The snow storm Remus had come through and 10 inches of snow stranded me in Va. and Charlotte

received 5 inches. Because of these dangerous conditions I wanted to cancel my reservations but

they will not give me a refund because they said it was a CIAA a policy. I told them I did not make

reservations to see the CIAA.

I had made reservations online and got locked in with the CIAA fan policy which I thought was

unfair. I would really appreciate it if I could receive my refund of $429.28

Avatar for Sam
Sam
CustomerServiceNumbers.com