If you need help with Indeed customer service, a job seeker account, resume problem, job application, job alert, employer account, sponsored job charge, billing issue, job posting, candidate message, suspicious job, scam text, fake employer, password reset, account deletion, or customer service complaint, the best support route depends on whether you are a job seeker or an employer. Indeed now routes most support through its Help Center, contact-support forms, and signed-in account tools rather than a clearly promoted public phone line.
Verified Indeed Customer Service Contact Information
- Indeed Help Center: Indeed Help Center
- Job Seeker Help Center: Indeed Job Seeker Help
- Job Seeker Contact Support: Contact Indeed Job Seeker Support
- Employer Help Center: Indeed Employer Help
- Employer Support Guidance: How Employers Get Help on Indeed
- Employer Contact / Sales Form: Contact Indeed for Employers
- Indeed Login: Sign in to Indeed
- Report a Job: How to Report a Job on Indeed
- Report a Message or Phishing Attempt: Report Suspicious Indeed Messages
- Safe Job Search: Indeed Safe Job Search Guidelines
- Scam Text / Phone Warning: Texts or Calls Claiming To Be Indeed
- Close an Indeed Account: Closing an Indeed Account
- Request or Delete Data: Requesting or Deleting Indeed Data
- Current Indeed Inc. Address: Indeed Inc., Indeed Tower, 200 West 6th Street, Floor 36, Austin, TX 78701
- Legacy / Previously Listed Address: 6433 Champion Grandview Way, Building 1, Austin, TX 78750 (older listing; verify before relying on it)
- Previously Listed Phone: 1-800-475-4361 (legacy/public listing; Indeed’s current support flow emphasizes online Help Center and contact-support routes)
- Official Website: Indeed.com
Does Indeed Have a Customer Service Phone Number?
Indeed does not currently promote a simple public customer-service phone number for all job seeker, employer, billing, resume, application, and account issues. The older number 1-800-475-4361 appears in legacy listings, but Indeed’s current public support pages route users through the Help Center, contact-support forms, and support options available after signing in.
For job seekers, start with the Job Seeker Help Center or Contact Support page. For employers, start with the Employer Help Center, employer support form, or support options inside the employer account.
Choose the Correct Indeed Support Route
Indeed support depends on whether the issue involves a job seeker account, employer account, billing, job post, application, resume, job alert, scam, phishing message, company review, or account data request.
- Job seeker account, login, applications, resume, alerts, or messages: Use the Job Seeker Help Center and job seeker contact-support form.
- Employer account, job post, sponsored job, billing, candidates, or hiring tools: Use the Employer Help Center, employer support form, or support tools inside the employer account.
- Sponsored job charge, invoice, billing history, or payment method: Sign in to the employer account and use employer billing support.
- Resume formatting, resume upload, or profile issue: Use the job seeker Help Center resume and technical-support articles.
- Fake job, scam job, spam job, or inaccurate job post: Use the Report Job feature on the job listing.
- Suspicious employer message or phishing attempt: Report the message from Indeed Messages and do not respond to suspicious links or payment requests.
- Account deletion or data request: Use Indeed’s account-closing and personal-data request tools.
- Company Page or review issue: Use Indeed Help Center articles for company pages and reviews.
- Job offer or hiring decision: Contact the employer directly. Indeed usually does not control the employer’s hiring decision.
Information To Gather Before Contacting Indeed
Having the correct account, job, or billing details ready can help Indeed route your issue faster.
- Email address used for your Indeed account
- Whether you are a job seeker, employer, recruiter, advertiser, agency, or company admin
- Job title, company name, job URL, or job ID if the issue involves a job posting
- Application date and employer name if the issue involves an application
- Resume file name, file type, and screenshot if the issue involves resume formatting
- Device type, browser, app version, and error message for technical issues
- Employer account email, company name, job post title, and billing account if applicable
- Invoice number, charge amount, billing date, and payment method for employer billing issues
- Screenshot of a suspicious message, scam job, fake recruiter, or phishing attempt
- Indeed Messages conversation details if the issue involves an employer message
- Previous case number, contact-support submission, or email response from Indeed
Common Reasons Job Seekers Contact Indeed
- Cannot sign in to Indeed
- Password reset or two-factor authentication issue
- Resume uploaded incorrectly or formatting looks wrong
- Application not showing or missing application history
- Employer has not responded
- Job alert emails are too frequent or not relevant
- Need to change account email or phone number
- Need to close an Indeed account
- Need to delete personal data
- Need to report a fake or suspicious job
- Suspicious text, call, WhatsApp, Telegram, or phishing message claiming to be Indeed
Common Reasons Employers Contact Indeed
- Cannot access an employer account
- Job post not appearing or not approved
- Need to edit, pause, close, or repost a job
- Sponsored job budget or billing question
- Unexpected Indeed charge
- Invoice, receipt, payment method, or billing history issue
- Candidate messages or interview scheduling problem
- Company Page or employer brand question
- Need to verify employer account or company information
- Need help with Indeed Apply, Smart Sourcing, ATS connection, or hiring tools
- Suspicious outreach claiming to be Indeed sales or support
Indeed Job Seeker Support
Indeed’s Job Seeker Help Center is the best starting point for job seeker problems. It covers account setup, signing in, resumes, applications, job alerts, messages, company pages, reviews, mobile app issues, browser troubleshooting, and technical support.
If the help articles do not solve the issue, use the job seeker Contact Support page. Include your account email, screenshots, job URL, device details, and the exact problem you need resolved.
Indeed Employer Support
Indeed’s employer support is separate from job seeker support. Employers should start with the Employer Help Center, billing help, employer support form, or help options available after signing in to the employer account.
For employer billing, include the company name, account email, charge amount, invoice number, payment method, job title, sponsored job budget, and screenshot of the billing issue. If you receive a suspicious call or message about your employer account, verify it by signing in and using Indeed’s official support resources rather than responding directly.
Indeed Billing, Sponsored Jobs, and Employer Charges
Most billing complaints involve employer accounts, sponsored jobs, budgets, invoices, payment methods, or job advertising charges. If you are an employer, sign in to your Indeed employer account and review billing history, job status, sponsored budget, and payment settings before contacting support.
If you believe a charge is unauthorized, gather the charge date, amount, payment method, employer account email, company name, and any invoice or receipt. Contact Indeed through employer support and contact your card issuer or payment provider before the dispute deadline closes if the issue remains unresolved.
Resume Formatting, Profile, and Application Issues
Indeed job seeker complaints often involve resumes, profiles, applications, and job alerts. If your resume looks scrambled or incorrect after upload, check the file format, re-upload a clean version, and review how it appears from your profile before applying.
When contacting support, include the file type, whether the resume was uploaded or built on Indeed, screenshots of the formatting problem, browser or app version, and whether the issue happens on desktop, mobile browser, or the Indeed app.
Job Alerts and Email Settings
Indeed job alerts can be managed from the account or from the alert email itself. If alerts are too frequent, not relevant, or going to the wrong email address, update your alert settings and communications preferences before contacting support.
If you continue receiving unwanted emails after unsubscribing, save the email, full sender details, and date you unsubscribed before contacting Indeed support.
Closing an Indeed Account or Deleting Data
Indeed says job seekers can close an account from account settings or request data deletion through the personal data request process. Closing an account removes associated account information, and deleting data can take time to process.
If your Indeed and Glassdoor accounts are linked, closing or deleting an Indeed account may affect how you sign in, and you may still need to delete Glassdoor data separately if you want both removed.
Reporting Fake Jobs, Spam, and Suspicious Messages
Indeed lets job seekers report job posts that may be fake, spammy, fraudulent, inaccurate, discriminatory, or in violation of Indeed’s posting rules. Use the Report Job feature directly on the job listing when possible.
If the problem is a suspicious employer message or phishing attempt, use the report option in Indeed Messages. Do not respond to suspicious messages, click unknown links, provide personal information, or move the conversation to WhatsApp, Telegram, gift cards, crypto, or payment apps.
Indeed Scam Warning for Job Seekers
Indeed warns that it will never reach out to job seekers to offer employment through phone calls, text messages, WhatsApp, Telegram, or similar apps. Messages claiming to be from an Indeed recruiter or HR representative and offering easy remote work, flexible jobs, or payment for tasks are often scams.
Indeed says official Indeed text notifications may use verified sender information or specific short codes, but Indeed does not directly text job seekers to offer jobs. Only update your Indeed account at Indeed.com or through the official Indeed mobile app.
Red Flags of an Indeed Job Scam
- Someone claiming to be Indeed offers you a job by text, call, WhatsApp, or Telegram
- The employer asks you to pay money before starting work
- The job requires gift cards, crypto, wire transfers, payment apps, or check deposits
- The employer sends a check and asks you to buy equipment or send money back
- The job sounds too good to be true for the pay and experience required
- The recruiter refuses to communicate through Indeed or a company email address
- The message asks for your Indeed password or verification code
- The employer asks for sensitive personal information too early
- The link does not go to Indeed.com or a legitimate employer website
How to Escalate an Indeed Customer Service Problem
- Identify your role: Job seeker and employer support use different help paths.
- Start with the Help Center: Search the job seeker or employer Help Center for the exact issue.
- Sign in when possible: Account-specific support may require you to sign in before Indeed can see your profile, job post, billing, or applications.
- Use the correct contact form: Use job seeker contact support for personal job-search issues and employer support for hiring and billing issues.
- Document the problem: Save screenshots, job links, application details, invoice numbers, emails, account settings, and error messages.
- Report suspicious jobs and messages: Use the Report Job or message-reporting tools when you suspect scams, spam, or phishing.
- Use written follow-up: Support forms create a record if a billing, account, or safety issue remains unresolved.
- Contact your payment provider if needed: If an employer charge is unauthorized or unresolved, contact your card issuer or payment provider before the dispute deadline closes.
Indeed Customer Service Reviews on CustomerServiceNumbers.com
CustomerServiceNumbers.com currently shows a 1.0 out of 5 star rating for Indeed based on 2 reviews. The visible reviews are older, from 2018, and focus on lack of a phone number, incomplete job interview details, difficulty contacting Indeed or the employer, and resume formatting problems.
Because the CSN review sample is small and older, it should not be treated as a complete picture of Indeed support today. However, the reviews match a common customer frustration: Indeed’s current support model is mostly online through Help Center articles, contact-support forms, and signed-in account tools rather than a simple public phone number.
What To Expect When Contacting Indeed
- Indeed support is primarily routed through the Help Center and contact-support forms.
- Job seekers and employers use different support paths.
- The old 1-800-475-4361 number appears in legacy listings, but it is not the main support route promoted by Indeed’s current Help Center.
- Employer billing issues should be handled from the employer account or employer support form.
- Indeed may not be able to force an employer to respond to an application.
- Fake jobs and suspicious messages should be reported through Indeed’s reporting tools.
- Indeed says it does not directly text job seekers to offer jobs.
- Account deletion and data requests use specific account/privacy tools.
Frequently Asked Questions About Indeed Customer Service
What is Indeed’s customer service phone number?
The older number 1-800-475-4361 appears in legacy listings, but Indeed’s current support pages emphasize the Help Center, contact-support forms, and signed-in account support options rather than a simple public phone line.
How do job seekers contact Indeed support?
Job seekers should start with the Indeed Job Seeker Help Center and use the Contact Support page if the help articles do not resolve the issue.
How do employers contact Indeed support?
Employers should use the Employer Help Center, the employer support form, or support options available after signing in to an employer account.
How do I contact Indeed about a billing charge?
Employer billing issues should be handled through the employer account or employer support form. Gather the invoice, charge amount, billing date, payment method, company name, and account email before contacting support.
How do I report a fake job on Indeed?
Use the Report Job feature on the job listing. Indeed says this tool can be used for jobs that may be fraudulent, spammy, fake, inaccurate, discriminatory, or in violation of posting rules.
Does Indeed text people with job offers?
No. Indeed says it will never reach out to job seekers to offer employment through phone calls, text messages, WhatsApp, Telegram, or similar apps.
How do I close my Indeed account?
Indeed says job seekers can close an account from account settings or request data deletion through the personal data request process.
Why is my resume formatting wrong on Indeed?
Resume formatting issues can happen with uploaded files, parsing, browser issues, or app display. Try uploading a clean file, checking the resume preview, and contacting job seeker support with screenshots and the file type.
Where is Indeed headquartered?
Current public and legal records commonly list Indeed Inc. at Indeed Tower, 200 West 6th Street, Floor 36, Austin, TX 78701. The older 6433 Champion Grandview Way address should be treated as a legacy listing.
Can CustomerServiceNumbers.com fix my Indeed account or job post?
No. CustomerServiceNumbers.com is an independent information and review website. We cannot access Indeed accounts, restore profiles, fix job posts, refund employer charges, delete data, contact employers, change applications, or contact Indeed on your behalf.
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Related Consumer Resources
- Indeed Corporate Office Headquarters – Find Indeed corporate office contact details and complaint discussion.
- ChargeOnMyCard.com – Research unfamiliar employer billing, job posting, subscription, advertising, or recruiting charges.
- ThinkItsAScam.com – Learn how to spot fake job offers, phishing messages, remote-work scams, and fake recruiter texts.
- ZeroStars.org – Read and share customer complaint experiences.
- CSNDB.com – Find chat, text, and alternative support options.
- FTC Report Fraud – Report job scams, phishing attempts, fake recruiters, and fraud.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has been helping consumers find customer service information since 2004. CSN focuses on customer contact details, complaint paths, review experiences, and practical steps customers can take before contacting a company. This page is independent and is not affiliated with Indeed, Indeed Inc., Recruit Holdings, Glassdoor, LinkedIn, Monster, ZipRecruiter, Craigslist, Facebook, or any employer listed on Indeed.
Share Your Indeed Customer Service Experience
Have you contacted Indeed about a job seeker account, resume, application, job alert, suspicious job, fake employer, scam message, employer account, sponsored job, billing charge, invoice, job post, candidate message, company page, account deletion, data request, or customer service response time? Share your experience below to help other job seekers and employers understand how Indeed handles support requests.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not associated with Indeed, Indeed Inc., Recruit Holdings, Glassdoor, LinkedIn, Monster, ZipRecruiter, Craigslist, Facebook, or any employer listed on Indeed. This page is provided for informational and review purposes only. Contact information, support routing, billing policies, account tools, job posting rules, scam warnings, data deletion procedures, and employer support options may change. Always verify important details directly with Indeed, the employer, your payment provider, or the appropriate reporting agency before making job-search, billing, recruiting, account, or fraud-reporting decisions.
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