Kubota USA Customer Service

13 Responses

1. I ordered La211 front loader from kubota dealer in coldwater michigan on May 15 2018. The dealer has tried to find out from kubota home Georgia. No reply. Why not. I w would a appreciate a feed back to this email my customer I’d KEELEANTI12610

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2. We purchased a new t 2380 in 2010 and has had 1 problem after another. Has been in shop several times for various problems while under warranty and I hope u have better luck than we did trading. The trade offer was so bad we were insulted and that was while still under warranty. This mower is a lemon and the cut is terrible.

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3. Looking for a MCO on a 2015 RTV -x-1100c, serial 10257,product ID A5KC2GDBJDG010257.Purchase at 5/16/14.

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4. To whom it may concern: FYI

   I have been shopping for a Kubota zero turn, 48 to 54 inch cut, but have decided to purchase from one of your competitors. I visited both your Beaumont, TX, & Jasper, TX facilities and in both cases was treated like the village idiot. I knew what I wanted, but both locations attempted to pressure me into purchasing something else. As a result, I visited your competitors and received much better treatment. You need to be aware of this! I will be buying a new mower soon, but it will not be a Kubota!

   I realize the loss of one “minor” customer is nothing to Kubota, but how many times does this occur across the country? I will share with everyone I know my Kubota experience and recommend they go elsewhere for their tractor and/or mower purchases.

   This is sad, because I believe you have a great product, but I can live with my second, or even third choice!

   Good luck to you folks in the future. You are going to need it.

   Respectfully,

   Harvey Gunter

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