The LIMU Company no longer operates as an independent direct-selling company. LIMU products and legacy customer relationships passed through ARIIX and NewAge and are now associated with Partner.Co. Customers seeking help with a current LIMU product order, subscription, return, refund, account, or Brand Partner issue should contact Partner.Co rather than relying on the former LIMU website or Lake Mary office.
Current LIMU and Partner.Co support information
- Company status: LIMU is no longer an independent company; LIMU-branded products are currently sold through Partner.Co.
- Partner Support phone: 1-855-462-7449
- Partner Support email: support@partner.co
- Support hours: Monday-Friday, 8 a.m.-6 p.m. Mountain Time; Saturday, 8 a.m.-1 p.m. Mountain Time
- Contact page: Contact Partner.Co
- Partner.Co website: Partner.Co
- Current LIMU product page: LIMU ORIGINAL
- Return policy: Partner.Co Return Policy
- Global offices: Partner.Co Global Offices
- Mailing address: Partner.Co, 13894 S. Bangerter Parkway, Suite 200, Draper, UT 84020
Choose the correct LIMU support route
- Current Partner.Co website order: Contact Partner Support with the order number and account email.
- LIMU subscription: Sign in to the Partner.Co account or contact support before the next processing date.
- Return or refund: Review the current return policy and obtain instructions before mailing a product.
- Purchase from an independent Brand Partner: Start with the person who sold the product and keep the receipt.
- Former LIMU promoter account: Contact Partner Support about migrated account, genealogy, commission, or access questions.
- Old order or charge: Use the company name and contact information shown on the receipt or card statement.
- Product concern: Keep the container, lot number, expiration date, receipt, and photographs.
What Happened to The LIMU Company?
The LIMU Company was a Florida-based direct-selling business known for nutritional beverages and supplements containing seaweed-derived ingredients. It should no longer be described as an active independent company.
ARIIX acquired substantially all of LIMU’s business assets in 2019. The acquired assets included LIMU’s customer and distributor network, intellectual property, inventory, and equipment. NewAge later combined with ARIIX and other direct-selling businesses. NewAge and several subsidiaries filed for Chapter 11 protection in 2022.
Partner.Co launched in 2023 and brought ARIIX, LIMU, Morinda, and Zennoa together under its current organization. The LIMU name continues as a product brand. Partner.Co currently sells LIMU ORIGINAL and other LIMU-branded products, but the former LIMU Company contact details should not be used for present-day orders or account support.
How to Contact LIMU Customer Service Today
Call Partner Support at 1-855-462-7449 or email support@partner.co. Partner.Co lists support hours as Monday through Friday from 8 a.m. to 6 p.m. Mountain Time and Saturday from 8 a.m. to 1 p.m. Mountain Time.
Before contacting support, gather the order number, account email, customer or Brand Partner ID, product name, order and delivery dates, payment amount, tracking information, subscription details, lot number, expiration date, and prior case number. Explain the requested outcome clearly.
The former LIMU address at 610 Crescent Executive Court in Lake Mary, Florida, is historical information. Partner.Co currently lists its mailing address as 13894 S. Bangerter Parkway, Suite 200, Draper, Utah 84020. Do not mail a product return to the general mailing address unless Partner Support instructs you to do so.
LIMU Orders, Shipping, and Missing Deliveries
For a current order placed through Partner.Co, check the account and confirmation email before contacting support. Have the order number and tracking details available. If tracking shows delivered but the package is missing, verify the shipping address, check with household members and neighbors, and contact the carrier and Partner Support promptly.
If a Brand Partner placed the order or sold the product directly, determine whether the payment went to Partner.Co or the individual seller. The receipt and card-statement descriptor can help identify who controls the order, refund, or replacement.
How to Cancel a LIMU Subscription
Partner.Co currently offers LIMU products through one-time purchase and Subscribe & Save options. The LIMU ORIGINAL product page says subscription orders ship every four weeks and may be paused or canceled.
Sign in to the account or contact Partner Support before the next order is processed. Ask the representative to confirm whether the subscription is paused or canceled, the effective date, and whether another order is already being prepared. Save the confirmation email or case number. Canceling a subscription does not automatically refund an order that has already processed or shipped.
LIMU Returns and Refunds
Use the current Partner.Co return policy for products purchased through Partner.Co. Return eligibility can depend on the purchaser, product condition, purchase date, order type, and market. Contact Partner Support before shipping anything and ask whether a return authorization or specific return address is required.
Keep the original container, packaging, receipt, tracking number, and proof of delivery. Ask support to confirm the refundable amount, excluded shipping charges, return deadline, destination, and expected processing time. If the purchase came directly from an independent Brand Partner, begin with that seller and retain written records of the response.
Former LIMU Promoter and Brand Partner Accounts
Former LIMU promoters may have questions involving migrated accounts, customer lists, sponsor relationships, commissions, tax documents, order history, or access credentials. Those matters should be directed to Partner Support. Include the former LIMU promoter ID and any later ARIIX, NewAge, or Partner.Co identification associated with the account.
Do not assume an old LIMU username and password will work on the current platform. Use the official Partner.Co account route and ask support to locate the historical relationship. Commission or tax questions may require identity verification, but sensitive documents should only be submitted through a secure company-approved process.
Unfamiliar LIMU or Partner.Co Charges
An unfamiliar charge may relate to a subscription renewal, a current Partner.Co order, an order placed through a Brand Partner, or an older account relationship. Compare the amount and date with order emails, account history, household purchases, and subscription records.
Contact Partner Support with the transaction date, amount, descriptor, and last four digits of the payment card. Do not send a complete card number by ordinary email. If no authorized order explains the charge, contact the card issuer promptly using the number on the card.
How to Escalate a LIMU Complaint
- Identify whether the purchase was made through Partner.Co or an independent Brand Partner.
- Gather the order confirmation, receipt, subscription terms, tracking, product photographs, and previous messages.
- Contact Partner Support by phone or email and request a case number.
- State the specific resolution requested, such as cancellation, replacement, refund, account access, or charge explanation.
- Ask for the decision and any return instructions in writing.
- Follow up through the same case and keep proof of any returned package.
Legacy-contact and privacy warning: Old LIMU telephone numbers, email addresses, distributor pages, and the former Lake Mary address may remain online. Verify current support through Partner.Co before sharing account or payment information. Never publish an order number, Brand Partner ID, complete card number, password, tax document, home address, or health information in a public review.
LIMU Customer Service Reviews and Complaints
This CustomerServiceNumbers.com page currently has 0 published LIMU reviews, so there is no reliable CSN rating pattern or complaint theme to summarize. The former post’s general claims about product benefits, taste, effectiveness, customer service, and business practices were not based on visible reviews and have been removed.
New firsthand reviews can help readers understand experiences involving the former LIMU Company, current Partner.Co support, orders, subscriptions, returns, refunds, product concerns, migrated promoter accounts, and charge disputes. State whether the experience involved old LIMU operations, ARIIX, NewAge, Partner.Co, or an independent seller.
Related Health and Wellness Customer Service Pages
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LIMU Customer Service Frequently Asked Questions
Is The LIMU Company still in business?
The LIMU Company no longer operates as an independent direct-selling company. ARIIX acquired its business in 2019, and LIMU-branded products are now sold through Partner.Co.
What is the current LIMU customer service number?
For current LIMU products, orders, subscriptions, and account questions, call Partner Support at 1-855-462-7449.
How do I cancel a LIMU subscription?
Sign in through the Partner.Co account route or contact Partner Support before the next order processes. Request written confirmation of the cancellation date and status.
Where can I buy LIMU ORIGINAL?
Partner.Co currently lists LIMU ORIGINAL on its official U.S. product website. Product availability, prices, subscription terms, and markets can change.
Can CustomerServiceNumbers.com cancel my LIMU order?
No. CustomerServiceNumbers.com is an independent information and review website. It cannot access accounts, cancel subscriptions, change orders, issue refunds, replace products, or resolve Brand Partner matters.
Why Trust This LIMU Customer Service Update?
This update distinguishes the former LIMU Company from the current LIMU product brand. It uses the documented 2019 ARIIX acquisition, NewAge transition, Partner.Co brand integration, and Partner.Co’s current support, product, return-policy, account, office, and contact pages. The links and contact details were checked in August 2026.
Share Your LIMU Customer Service Experience
If you have firsthand experience with LIMU or Partner.Co support, leave a review below. Include the approximate date, seller or company involved, support route used, response, and outcome without sharing sensitive account, payment, tax, or health information.
Updated: August 17, 2026
Independent-site disclaimer: CustomerServiceNumbers.com is not affiliated with the former LIMU Company, ARIIX, NewAge, Partner.Co, or an independent Brand Partner. These organizations do not provide customer support through this website. Company ownership, products, prices, policies, hours, addresses, and support routes can change. Verify time-sensitive information directly with Partner.Co before ordering, returning a product, canceling a subscription, or providing personal information.
