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Safelink Wireless Customer Service Complaints And Reviews

1-800-378-1684

SafeLink Wireless Customer Service Reviews and Complaints

When considering using SafeLink Wireless for your mobile phone service, it’s helpful to review SafeLink Wireless customer service reviews and complaints. As a government-supported program offering free and discounted mobile phone services to eligible low-income individuals, SafeLink Wireless provides basic cellular services, including talk, text, and data. SafeLink Wireless has received various feedback from customers regarding their support and service. Reviews often highlight the affordability and accessibility of the service, the convenience of using an existing phone, and the ease of enrollment, while some complaints focus on issues like network coverage, device compatibility, and customer support responsiveness. Comparing SafeLink Wireless with competitors like Assurance Wireless, Q Link Wireless, and T-Mobile Connect can provide a broader perspective on customer service experiences in the low-cost mobile industry.

Other companies in the mobile phone industry and mobile phone sevices include: Flash Wireless, Viber, Giffgaff, Cuballama, and H2O.

How to Contact SafeLink Wireless

To contact SafeLink Wireless, you can use the following information:

  • General Customer Service Phone Number: 1-800-378-1684
  • Enrollment and Plan Changes: 1-800-378-1684 (same number, select appropriate option)
  • Technical Support: 1-800-378-1684 (same number, select appropriate option)
  • Customer Service Hours: Monday – Saturday, 8 AM – 10 PM ET; Sunday, 8 AM – 7 PM ET
  • Corporate Office Address: 9700 NW 112th Avenue, Miami, FL 33178
  • Website: www.safelinkwireless.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using SafeLink Wireless for your mobile phone service needs.

Note: This website listing is not associated with SafeLink Wireless. The information and the reviews are a service provided by CustomerServiceNumbers.com.

SafeLink Wireless does not provide support services directly through this website. For any questions or concerns about SafeLink Wireless services, contact their customer service representative directly.

Safelink Wireless Samsung Galaxy J3 Issue

August 15, 2018

Safelink Wireless, I just want to know if I can get a SIM card for my Samsung Galaxy J3? There are so many 800 numbers to call, I don’t know which is the right one.

Avatar for Larry B
Larry B

Data and Usage Issues with Safelink Wireless

May 23, 2018

I received my phone on May 14, 2018, and activated it that night. I used it lightly for reading news articles, checking emails, and browsing Facebook for two or three days. After that, I was only able to use the phone for a day, and now I can’t use it at all.

I’ve called Safelink three times and was told I would have 350 minutes along with unlimited talk and text. I haven’t sent any texts and have barely used the phone, but I keep being told that I’ve run out of data. I know this isn’t accurate, as I’ve only used about 1 GB in a week, not in just three days.

Avatar for Bonita E
Bonita E

I Have been requesting service for a year and a half

May 23, 2018

I Have been requesting service for a year and a half and have not received its benefits. I meet all of the requirements and have fax or mailed them. What is the problem?

Avatar for Shirley W
Shirley W

Safelink SIM Card Received Without Phone

May 22, 2018

I requested a phone, but all I received was the SIM card with no phone to put it into. Can you please assist with this?

Avatar for moni
moni
2.4
2.4 out of 5 stars (based on 884 reviews)

Safelink Wireless Samsung Galaxy J3 Issue

August 15, 2018

Safelink Wireless, I just want to know if I can get a SIM card for my Samsung Galaxy J3? There are so many 800 numbers to call, I don’t know which is the right one.

Avatar for Larry B
Larry B

Data and Usage Issues with Safelink Wireless

May 23, 2018

I received my phone on May 14, 2018, and activated it that night. I used it lightly for reading news articles, checking emails, and browsing Facebook for two or three days. After that, I was only able to use the phone for a day, and now I can’t use it at all.

I’ve called Safelink three times and was told I would have 350 minutes along with unlimited talk and text. I haven’t sent any texts and have barely used the phone, but I keep being told that I’ve run out of data. I know this isn’t accurate, as I’ve only used about 1 GB in a week, not in just three days.

Avatar for Bonita E
Bonita E

I Have been requesting service for a year and a half

May 23, 2018

I Have been requesting service for a year and a half and have not received its benefits. I meet all of the requirements and have fax or mailed them. What is the problem?

Avatar for Shirley W
Shirley W

Safelink SIM Card Received Without Phone

May 22, 2018

I requested a phone, but all I received was the SIM card with no phone to put it into. Can you please assist with this?

Avatar for moni
moni
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