Before applying for services with Assurance Wireless, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Assurance Wireless is a federal Lifeline Assistance program supported by the government, providing free cell phones and service to eligible low-income households.
How to Contact Assurance Wireless
You can reach Assurance Wireless customer service using the following details:
- Phone Number: 1-888-321-5880
- Email Support: Assurance Wireless offers support through their online contact form available on their website.
- Customer Service Hours: Monday – Friday, 9 AM – 6 PM ET
- Corporate Address: Assurance Wireless, P.O. Box 5040, Charleston, IL 61920-9907
- Website: https://www.assurancewireless.com
Assurance Wireless Customer Support Reviews and Complaints
When considering applying for Assurance Wireless services, it’s helpful to review their customer service feedback. Assurance Wireless competes with other Lifeline service providers like Safelink Wireless, Q Link Wireless, Access Wireless, and TruConnect. Customer reviews frequently highlight the affordability of the service and the benefit of having access to free cell phone service for those who qualify. However, some complaints focus on issues related to phone quality, service coverage, and customer service response times. Assurance Wireless is known for providing essential communication services to those who might not otherwise have access, offering a range of plans that include free voice minutes, text messaging, and data. The program is designed to ensure that low-income households stay connected to family, work, and emergency services, making it a vital resource for many. Comparing Assurance Wireless with other Lifeline providers can help you determine which company offers the best service, coverage, and customer support for your needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your wireless service provider.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Assurance Wireless. Note: This website listing is not associated with Assurance Wireless. The information and the reviews are a service provided by CustomerServiceNumbers.com. Assurance Wireless does not provide support services directly through this website. For any questions or concerns about Assurance Wireless products or services, contact their customer service representative directly.
