Before contacting Tractor Supply customer service, decide whether your issue involves an online order, store pickup, delivery, a return, a Tractor Supply credit card, Neighbor’s Club rewards, a gift card, Power Plus protection plan, product recall, pet pharmacy order, tax exemption, trailer rental, equipment problem, or a local store complaint. Tractor Supply uses different support routes for retail orders, stores, credit cards, gift cards, warranties, and services.
Tractor Supply Customer Service Phone Number and Support
Use the contact options below for Tractor Supply customer service, order support, returns, delivery questions, store issues, credit card help, gift cards, warranties, and general complaints.
- Tractor Supply Customer Service Phone Number: 1-877-718-6750
- Customer Solutions Center Hours: Monday-Saturday, 7 AM-9 PM CT; Sunday, 8 AM-7 PM CT
- Customer Service Contact Form: Tractor Supply Customer Service
- Order Status: Check Tractor Supply order status
- Return Policy: Tractor Supply return policy
- Delivery Options: Tractor Supply delivery options
- Recall Notices: Tractor Supply recall notices
- Personal Credit Card Support: 1-800-263-0691
- Business Credit Card Support: 1-800-559-8232
- Gift Card Balance Support: 1-888-529-4804
- Power Plus Protection Plan Support: 1-866-765-2687
- Mailing Address: Tractor Supply Company, Attn: Customer Solutions Center, 5401 Virginia Way, Brentwood, TN 37027
- Official Website: TractorSupply.com
- Store Locator: Find a Tractor Supply store
Choose the Correct Tractor Supply Support Route
Tractor Supply customer service issues can involve a local store, online order, same-day delivery, store pickup, credit card provider, warranty provider, pet pharmacy, gift card, or corporate Customer Solutions Center. Choosing the correct route can help your issue get reviewed faster.
- Online order or shipping issue: Use order status or call 1-877-718-6750.
- Store pickup issue: Contact the local store or Customer Solutions if the order was not ready, canceled, missing, or picked up by the wrong person.
- Return or exchange: Review the return policy and bring proof of purchase when possible.
- Local store complaint: Start with the store manager for checkout, staff, product availability, feed, propane, trailer rental, PetVet, pet wash, or local service issues.
- Tractor Supply credit card issue: Use the Citi-issued card support number for personal or business credit card questions.
- Gift card question: Use the gift card balance number for balance checks and Customer Solutions for other gift card issues.
- Power Plus protection plan or claim: Call 1-866-765-2687 for Power Plus plan help or claims.
- Neighbor’s Club issue: Use the online account tools or Customer Solutions for rewards, receipt linking, points, offers, and account updates.
- Pet pharmacy or animal health order: Use Tractor Supply Rx resources and protect private animal or prescription information.
- Corporate office or escalation issue: Use Customer Solutions first, then document the issue and escalate through corporate resources if the problem remains unresolved.
What to Have Ready Before Contacting Tractor Supply
Before calling the Tractor Supply phone number or submitting the contact form, gather the details that apply to your issue.
- Store location, city, and state
- Order number or confirmation email
- Receipt, invoice, packing slip, or proof of purchase
- Date of purchase, pickup, delivery, return, or service
- Item name, brand, model number, SKU, item number, size, or quantity
- Tracking number or delivery appointment details
- Neighbor’s Club account email or phone number, if relevant
- Gift card receipt or activation receipt, if reporting a gift card issue
- Credit card statement or Citi case details, if the issue involves a Tractor Supply credit card
- Power Plus plan documents or claim number, if relevant
- Photos of damaged items, wrong items, packaging, product labels, or delivery damage, if helpful
- A short description of what happened and the resolution you want
Do not post private information in the public review section below. Remove full receipts, order numbers, home addresses, delivery addresses, phone numbers, emails, payment details, credit card account numbers, gift card numbers or PINs, tax-exempt IDs, Neighbor’s Club screenshots, pet prescription information, animal medical details, equipment serial numbers, warranty claim paperwork, and delivery photos showing private property.
Common Reasons Customers Contact Tractor Supply Customer Service
Customers may contact Tractor Supply support for many retail, farm supply, pet, order, credit card, and warranty issues, including:
- Online order status, shipping delays, or missing packages
- Buy online, pick up in store problems
- Same-day delivery issues or delivery damage
- Returns, exchanges, refunds, receipts, or refund timing
- Product availability, wrong item, damaged item, or canceled item questions
- Neighbor’s Club rewards, offers, account updates, or missing points
- Tractor Supply personal or business credit card questions
- Gift card balance, activation, fraud, or redemption issues
- Power Plus protection plan claims or replacement questions
- Tax-exempt account or tax summary questions
- Pet food, animal feed, poultry, livestock, vaccines, or pet pharmacy questions
- Outdoor power equipment, generators, mowers, trailers, fencing, tools, or replacement parts
- Propane refill, trailer rental, PetVet clinic, pet wash, or other store service issues
- Product recalls, safety notices, manufacturer warranties, or hazardous product information
- Local store service, staffing, checkout, carts, parking, restrooms, or manager complaints
Orders, Delivery, Store Pickup, and Cancellations
For Tractor Supply online order problems, use the order status tool or call 1-877-718-6750. Have your order number, email address, billing ZIP code, and tracking details ready.
If your issue involves buy online, pick up in store, check your pickup confirmation before going to the store. Some store pickup orders may be canceled if they are not picked up within the stated pickup window. If you need to change or cancel a store pickup order, contact Customer Solutions or the store quickly.
For delivery issues, document whether the problem involves a missing package, damaged delivery, wrong item, late delivery, freight carrier issue, same-day delivery issue, or delivery to the wrong address. Save packaging and take photos if an item arrives damaged. Do not post photos that show your home address, driveway, barn, gate code, vehicle plate, or private property details.
Returns, Refunds, Exchanges, and Receipts
Tractor Supply’s return policy generally requires proof of purchase for standard returns. Neighbor’s Club members may have additional paperless return benefits for eligible purchases. Return rules can vary by product type, proof of purchase, purchase date, payment method, and whether the item was purchased in store or online.
Some products and services may have restrictions, including delivery services, trailer rental, Power Plus plans, certain hazardous products, opened or used equipment, manufacturer warranty items, and other exclusions. Read the current return policy before assuming an item is returnable.
For online returns, keep the return confirmation and shipping details. Tractor Supply states that original shipping fees are not refunded except in cases such as shipping error, shipping damage, or manufacturer defect. If your refund does not appear after the expected time, contact Customer Solutions with the return confirmation, receipt, and payment method details.
Neighbor’s Club, Coupons, App, and Account Help
Neighbor’s Club customers may need help with account login, missing points, rewards, offers, receipt linking, Hometown Heroes discounts, digital coupons, birthday rewards, app issues, or account updates. Use the online account tools or call Customer Solutions at 1-877-718-6750.
If a discount or reward did not apply, save your receipt and screenshot the offer if possible. Include the store location, date, item, reward, coupon, and account used at checkout when contacting support.
Do not post Neighbor’s Club account screenshots, account emails, phone numbers, receipts, or offer codes tied to your account in the public review section.
Credit Cards, Financing, Gift Cards, and Payment Issues
Tractor Supply credit cards are handled through Citi Retail Services. For Tractor Supply Personal Card support, call 1-800-263-0691. For Tractor Supply Business Card support, call 1-800-559-8232.
For credit card billing, payment, promotional financing, interest, statement, late fee, credit limit, login, or account issues, use the Citi card support route rather than the store. Do not post credit card account numbers, Social Security numbers, statements, or payment screenshots in public reviews.
For Tractor Supply gift card balance questions, call 1-888-529-4804. For other gift card issues, contact Customer Solutions. Never post gift card numbers or PINs publicly. Gift cards are commonly used in scams and should not be used to pay taxes, bail, utility bills, debt collectors, tech support callers, medical bills, prize fees, or anyone claiming there is an emergency.
Power Plus Protection Plans, Warranties, and Replacement Parts
Some Tractor Supply products may be covered by manufacturer warranties or optional Power Plus protection plans. For Power Plus plan information or claims, call 1-866-765-2687.
For manufacturer warranty claims, check the warranty information that came with the product. Tractor Supply may be able to help with purchase records or replacement guidance, but the manufacturer or service provider may control warranty approval, parts, repairs, or replacements.
For replacement parts, have the product brand, model number, serial number, part number, purchase date, and photos ready. This is especially important for outdoor power equipment, mowers, generators, trailers, pumps, sprayers, fencing systems, tools, heaters, and livestock equipment.
Pet, Livestock, Feed, Rx, and Animal Health Support
Tractor Supply sells pet supplies, feed, livestock products, poultry supplies, animal health products, and pet pharmacy items through Tractor Supply Rx and related services. If your issue involves pet medication, vaccines, animal health, prescriptions, feed quality, or livestock concerns, keep product labels and lot codes.
Do not post animal medical records, prescriptions, veterinarian information, Rx order details, pet owner details, or medical/health information in public comments. If an animal appears sick or injured, contact a veterinarian or qualified animal health professional.
For feed, hay, supplement, or medication concerns, save the bag, label, lot code, expiration date, and receipt. If the issue involves a possible product recall or safety issue, contact Tractor Supply and the manufacturer promptly.
Product Recalls, Safety, Tax Exemptions, and Hazardous Products
For product recalls, review the Tractor Supply recall notices page. If you believe a product is unsafe, defective, mislabeled, contaminated, or causing damage, stop using it when safe to do so and contact Customer Solutions with product details.
For tax-exempt purchases, use Tractor Supply’s tax-exempt support resources and keep your exemption documents private. Do not post tax IDs, exemption certificates, business documents, or farm account details in public reviews.
For chemicals, fuels, pesticides, heating products, batteries, compressed gas, animal treatments, or other potentially hazardous items, follow label directions and safety instructions. Tractor Supply’s terms refer customers to Safety Data Sheet resources for OSHA-defined hazardous substances. If there is an emergency, contact emergency services, poison control, a veterinarian, or the appropriate safety authority.
Scam, Privacy, and Account Safety Warning
Be careful with unofficial Tractor Supply phone numbers, fake order-status pages, social media messages, delivery scam texts, gift card scams, and lookalike websites. Scammers may ask for gift cards, payment app transfers, remote access to your device, verification codes, bank logins, or unnecessary personal information.
Use official TractorSupply.com links and verified phone numbers when sharing order, account, payment, or product details. Do not provide Social Security numbers, bank logins, credit card numbers, gift card PINs, tax-exempt documents, or account passwords to someone who contacts you unexpectedly.
When leaving a public review, remove full receipts, order numbers, credit card details, gift card numbers, delivery addresses, photos of your home, animal health records, pet pharmacy details, and any private account information.
Tractor Supply Complaints and Escalation Tips
If your issue involves a specific store, start with the store manager. Local management can often help faster with checkout problems, order pickup, carts, propane, trailer rental, PetVet, pet wash, feed, store staffing, restrooms, damaged merchandise, or local service complaints.
If the local store does not resolve the issue, contact Tractor Supply Customer Solutions at 1-877-718-6750 or use the online contact form. Include the store location, date, receipt or order number, item details, and a clear explanation of what happened.
For serious or repeated problems, keep a written record of each contact attempt. Note the date, time, phone number called, name or title of the person you spoke with, case number, store location, promised follow-up, and the resolution requested. Depending on the issue, you may also need to contact Citi, a delivery carrier, manufacturer, warranty provider, veterinarian, card issuer, or consumer protection agency.
What to Expect When Contacting Tractor Supply
Tractor Supply support may ask for your order number, receipt, store location, product details, account information, photos, or contact information. Delivery and pickup issues may require order history, tracking details, item names, appointment information, or photos. Product concerns may require the SKU, model number, lot code, serial number, or package details.
Some problems can be handled by the Customer Solutions Center. Others may be routed to the local store, Citi credit card support, a manufacturer, warranty provider, delivery carrier, Power Plus administrator, pet pharmacy, or service provider.
Tractor Supply Reviews and Complaints on CSN
CustomerServiceNumbers.com currently shows 0 out of 5 stars for Tractor Supply based on 0 customer reviews. Because there are no live CSN reviews on this listing yet, this page does not summarize positive or negative Tractor Supply customer sentiment.
If you have contacted Tractor Supply customer service, called the Tractor Supply phone number, requested a return, had an online order issue, dealt with delivery or pickup problems, used Neighbor’s Club support, filed a Power Plus claim, had a gift card issue, or complained about a local store, you can leave a review below. Please remove private account, order, payment, pet pharmacy, delivery, warranty, and personal information before posting.
Frequently Asked Questions About Tractor Supply Customer Service
What is the Tractor Supply customer service phone number?
The Tractor Supply customer service phone number is 1-877-718-6750.
What are Tractor Supply customer service hours?
Tractor Supply lists Customer Solutions Center hours as Monday-Saturday, 7 AM-9 PM CT, and Sunday, 8 AM-7 PM CT. The center is closed Christmas Day, and Tractor Supply’s corporate site also notes Easter Sunday closure.
How do I contact Tractor Supply about an online order?
Use the order status tool or call 1-877-718-6750. Have your order number, email address, billing ZIP code, tracking details, and item information ready.
How do I contact Tractor Supply about a return?
Review the official return policy first. You will usually need proof of purchase, and return eligibility can depend on the product, purchase date, payment method, and whether the item was bought online or in store.
What is the Tractor Supply credit card customer service number?
For Tractor Supply Personal Card support, call 1-800-263-0691. For Tractor Supply Business Card support, call 1-800-559-8232.
What is the Tractor Supply gift card balance number?
For Tractor Supply gift card balance inquiries, call 1-888-529-4804. For other gift card issues, contact Customer Solutions at 1-877-718-6750.
How do I file a Tractor Supply complaint?
Start with the local store manager if the issue involves a store. If the problem remains unresolved, call Customer Solutions or submit the online contact form. Keep your receipt, order number, store location, date, item details, and case number.
Can I post my receipt, order number, credit card details, or gift card number in a review?
No. Do not post full receipts, order numbers, delivery addresses, payment details, credit card account numbers, gift card numbers, gift card PINs, tax-exempt IDs, Neighbor’s Club screenshots, pet prescription details, animal health records, phone numbers, or email addresses in public comments.
Related Customer Service Resources
- Costco Customer Service
- Sam’s Club Customer Service
- Lowe’s Customer Service
- Home Depot Customer Service
- Walmart Customer Service
- Tractor Supply Corporate Office Headquarters
- Research retail, farm supply, delivery, and credit card charges on ChargeOnMyCard.com
- Read retail, delivery, and gift card scam warnings on ThinkItsAScam.com
- Read or leave company reviews on ZeroStars.org
Page Update Note
This Tractor Supply customer service page was updated on June 29, 2026, to verify the current Customer Solutions Center phone number, support hours, mailing address, credit card numbers, gift card balance number, Power Plus protection plan support, return and order guidance, privacy warnings, pet pharmacy cautions, and complaint-escalation guidance, and to remove unsupported CSN review-theme claims, stray backticks, and generic CSNDB/COH homepage links.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers find customer service phone numbers, support routes, complaint resources, and company contact information since 2004. CSN is not affiliated with Tractor Supply Company, Citi, Power Plus, Tractor Supply Rx, Petsense, or any Tractor Supply store. This page is designed to help readers find the right Tractor Supply support route and share customer service experiences in a public review format.
Share Your Experience
Have you contacted Tractor Supply customer service, called the Tractor Supply phone number, requested a return, had an order or delivery issue, used Neighbor’s Club support, had a credit card or gift card issue, filed a Power Plus claim, reported a product concern, or complained about a local store? Share your experience below to help other customers understand what happened and which support route worked best.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not associated with Tractor Supply Company, Citi, Power Plus, Tractor Supply Rx, Petsense, or any Tractor Supply store. This page is for informational, review, and complaint-sharing purposes only. Phone numbers, support hours, return rules, credit card terms, warranty procedures, gift card policies, store services, tax-exempt rules, product availability, recall information, and corporate contacts can change. Contact Tractor Supply directly for the most current information.
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